I came in with a need that I did not have an appointment for. Thomas hustled and got approval from…read morehis boss, Zach, to get the service I came in for. He was professional, kind, and worked with me to get the best possible results. If I lived closer I would absolutely frequent Jackson's Car Wash, without hesitation.

I've had a membership at Jackson's car wash for years and have always loved the convenience. It's…read moreclose to our house, so it's easy to run through on the way to or from home when my car needs a bath. I've always had a good experience with the employees, especially Rico who is always so friendly. Unfortunately, today's experience was completely unacceptable and was the worst customer service I've ever received there. When I pulled up, my membership barcode sticker wouldn't scan. This has happened before and the employees just ask for my phone number, pull up my account, and let me go through. Today, the employee, Devin, asked for my phone number. He pulled up the account and then walked behind my car to look at the license plate. He came back and told me that the license plate on my car didn't match the license plate attached to my account. I explained this is my account and I've been coming here with this same car for last few years. I said that must be an old license plate from when I had my Tesla. When I got a new car and license plate it was never updated in their system. This should have been a very simple issue to resolve. Instead, Devin proceeded to accuse me of having a membership barcode that wasn't legitimate. He told me that the barcode sticker in my window was not the type they currently use and that I must have gotten it from someone and copied it. Essentially, he was accusing me of taking someone else's membership barcode and trying to get a free car wash. That accusation was extremely offensive. I have been paying for a monthly membership for years. The barcode in my window is the same one I received when I originally signed up for the membership years ago. I'm sure the barcode stickers they give out now might look different but this was the original. I tried explaining this to Devin several times, but he continued insisting that I must have copied the barcode because I had tape on the top and bottom to keep it on the window. Instead of listening to me or calling a manager to verify my account, he continued arguing with me and treating me like I was trying to scam the business. His tone and lack of customer service were incredibly rude and frustrating. There is tape on the barcode because it's old and just like the oil change stickers they sometimes start to peel and fall off. Then the situation got even worse. I was sitting in the entrance area trying to resolve the issue, and several cars had lined up behind me to get a car wash. Rather than calling a manager or finding a reasonable solution, Devin made all three cars behind me back up into the road and then told me I needed to reverse out. Unbelievable! I told him that I would be contacting his manager because of the way I was being treated. I understand that employees need to verify memberships. I have absolutely no issue with that. What I do have an issue with is being accused of stealing or copying a membership barcode when I am a longtime paying customer. There were several professional ways this could have been handled. If he wasn't sure what to do, he could have simply called a manager. And let's remember this a $5 drive through car wash. Instead, he chose to accuse me, argue with me, refuse to let me go through the car wash, and ultimately make me and the cars behind me back out into the road. Which was incredibly rude to the other cars as well. One even drove off after because I'm sure they were sick of waiting. I have been a customer for years and have always had positive experiences at Jackson's, which is why this was so disappointing. Devin's complete lack of customer service makes me want to cancel our monthly membership. I certainly should not have to worry about being treated like I'm trying to steal a car wash when I am a paying customer. I also hope to never see this rude kid again. Management needs to address this. Verifying a membership is one thing. Accusing a longtime customer of theft and handling the situation this way is completely unacceptable. Devin has a lot to learn about customer service. I have since called the manager and waiting for a call back.

Dear Management, I am writing to express my appreciation for the excellent service I received at…read moreyour store located at 11425 E Via Linda, Scottsdale, AZ. During my recent visit, I purchased fuel and food, and was attended to by a particularly courteous and friendly employee named Amy. Her exceptional demeanor and warm personality made my experience truly pleasant. I believe that employees like Amy are invaluable assets to local businesses, and I appreciate the efforts you invest in fostering a welcoming atmosphere. Please extend my gratitude to Amy for her outstanding service. Your establishment is fortunate to have her, and I would suggest that her qualities would be an asset to any business. Sincerely, Keith

Quick in and out gas station with comparable prices around the Scottsdale area…read more We just came back from a mountain hike and found this station quite accessible to gas up our rental car. Friendly service . Return: most likely if in area again

Surprised nobody has posted a review for them yet! No gas station will ever get a stellar review…read morebecause nobody likes the high gas prices we've been forced into paying. But I'll give them a higher than average rating because their prices are consistently lower than all the other stations in the area. Thanks for that, Arco!

Dustin was in this morning and he helped me out a lot. Having a rough morning and he guided me to…read moreeverything I needed to make the day better and to function. Man is a life saver.

Excellent quick service with Gabriel this morning! Getting my oil changed always ends up feeling…read morelike quite the chore but this was a smooth quick process. Gabriel was very friendly and helpful. Bonus points for the $25 coupon on their website!

I tried it again and again, substandard. One car in each bay having oil changed. No one in front…read moreof me and the comes out and asks what I need. Well, it's Jiffy Lube but maybe I need a burger. I said I needed an oil change. He asked if I was prepared to wait an hour. What takes an hour anyway. Not coming back, the quality of service still sucks. And where did my post from 2 years ago vanish to? They sucked then and suck now.

My wife and I were running around doing errands, and we had one item to buy that we couldn't find…read moreat a grocery store or at Costco. We found it easily in bulk at Smart & Final Extra! for less than it would have otherwise cost in bulk at Costco. The shelves appeared very well stocked, and the cashier who was the only staff member we interacted with was very friendly and quick on our way out. It had been several years since I had been in this store, when I also had trouble finding a specific item. This store is located at Tatum and Thunderbird. They are open from 6 AM to 10 PM daily. According to the store website, store services include ordering delivery and pickup online as well as oven roasted chicken. While there are several days during the year with shortened hours, the only day that they are closed is Christmas. Smart & Final has been around for more than 152 years and offers fresh produce, quality meats and groceries, and thousands of club-sized items to fit every budget and need. There is no need for a membership fee. On the website (https://www.smartandfinal.com), there are promo codes for free delivery on your next three orders of $35 or more. Also on the website you can see the weekly ad, a coupon gallery, past purchases, order history, and your favorite items. They also have an app, which makes it easier to use these features without going to the website. In 2008, Smart & Final debuted Smart & Final Extra! which are larger stores with a broader range of products for household customers. This particular location on Tatum Blvd is one of the Smart & Final Extra! locations. I've been in this store before but not in a long while. After being there today, I certainly need to come back there again for shopping more regularly and again soon.

The inventory at Smart and Final was very complete. Items were neatly arranged on the shelf. The…read moreproduce looked fresh. I do the majority of the grocery shopping. Comparatively speaking I thought the prices of many of the items were quite elevated. Shared parking lot.