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    Circle H

    3.0 (2 reviews)

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    Publix

    Publix

    3.0(2 reviews)
    37.2 miFar West

    I have been an exclusive Publix shopper for the last 40 years and today I had the worst experience…read moreever, from any store, Publix, Arlington, Jacksonville, FL. On my way to work I stopped in quickly to stock our community fridge with Seagram Ginger Ale, division of Coca Cola. Publix weekly ad listed Coca Cola products 2 for 2, 6 pack bottles, mini cans and 8 packs of 16oz. I have been purchasing this special almost weekly and it always shows up on my 'just for you' list when offered, as it did this morning when I checked the new weekly ad. I went into the store, rather hurried, went to the customer service register and as approaching mentioning how happy I was with Publix always having Seagrams Ginger ale in some kind of special. As the associate rings my purchase,she said 'you must be mistaken, Ginger ale is never on 2 for 2' I said, well it is marked and advertised as 2 for 2 ALL Coca Cola products. She said, 'Never on Ginger ale' and walked with me to the aisle, where the sale was clearly marked ALL Coca Cola products. I had just purchased this exact sale, 2 weeks ago. I left extremely angry, returned to the parking lot and googled Seagrams. They were purchased by Coca Cola in 2002. I went back into the store to witness the associate relaying our interaction to her manager, as she saw my reentering, approaching the manager, she picked up the Ginger Ale and walked it back to the soda aisle. The manager did confirm that I was correct and that Seagrams was indeed a division of Coca Cola and part of the advertised sale. The associate in question, still within ear shot of this interaction, continued to replace the items to the shelf, ignoring me and her manager. I know this is just about soda on sale, but the attitude and refusal to even refer to a manager or fellow associate, all within a few feet of this interaction, it the issue. The manager was extremely apologetic and offered to review the situation with the associate as a training opportunity, however, for me, the damage was done.

    Is this for real? A real publix anywhere in DFW would make a killing. They out the krogers and Tom…read moreThumbs to shame!

    Circle H - grocery - Updated August 2026

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