Been a lifetime customer without issues. However, they completely ruined my mother's dress - a very…read morenice dress that she had bought for a wedding. They took zero accountability and told her it wasn't there problem. They lost an entire extended family of customers!

I would not take my dry cleaning anywhere else. Also excellent tailoring services. Miss June is so…read morekind. Always asks about my family and is a genuinely pleasant person whenever we go there. This is a wonderful family owned business. Highly recommend.

Don't you love it when a business reminds you why you love the ones you love?…read more Dropped off a couple of items for cleaning and asked for them to be ready in two days. Two days later I went to pick up and one was item was ready but the other item was not. The counter teenager explained to me that "sometimes they don't pay attention to the dates". Wow! As a dry cleaner, you really only have to pay attention to two things: cleaning things and dates. At huge inconvenience I returned a day later to pick up my second item, and when I was charged full price I asked counter teenager #2 for a discount because the item wasn't ready on time, and before I even finished my sentence he started shaking his head and blurted out "You gotta talk to C****...you gotta talk to C****...you gotta come back when C**** gets in." So at even more inconvenience to myself, I have to return to get a discount I shouldn't even have to ask for. Luckily, my usual dry cleaner guy is totally awesome, because I will never go to Craft Cleaners again.

We've been using this cleaner for several years now, and quality has declined steadily. The final…read morestraw: Went to pick up cleaning today--18 men's dress shirts and four pairs of pants. I received only nine shirts and the pants and when I asked about the discrepancy, the teenager behind the counter claimed that the other shirts had been picked up (she consulted her computer, I showed her the receipts). Well, somebody picked up those shirts, but it wasn't my husband, and the fact that they let 9 dress shirts go--around $450 worth of clothing--without making sure the person picking them up was the correct person (that's why they ask for a phone number when one picks things up!) is amazing to me. I now have to return to the store again tomorrow and demand that they either find those missing shirts or give us reimbursement for the shirts. At one time this service was run by competent people, but now it is staffed by a rotating roster of earnest but not very knowledgeable kids. I cannot recommend Craft to anyone, and we will be taking our business elsewhere.

I recently had shoulder surgery with limited mobility for six weeks after. Unhampered Laundry has…read morebeen a life saver during my recovery. My sheets and towels always come back neatly folded and packaged. Great service!

I've always found this place to be a good value. It's a dry cleaning place so I don't expect much…read moreother than fair prices and for them to have my clothes ready when they say that they will which they do. The family that owns the place is very nice. Good quality place this is. I recommend.

If you live in the area this is by far the most modern and clean Laundromat around. Their high…read moreefficient machines clean the cloths like no other saves you money too. If your new please speak to one of the attendants they are all so friendly especially Jenny she's awesome. They can walk you through how to use the machines. Keep in mind because they are high efficient machines less detergent is needed. Yes, there is a higher price for warm water but it's only by a couple cents you can always by pass the extra cost by choosing cold water. It's better for your cloths and the environment. Cathy is very passionate about her business and it shows in the amount of effort she puts toward different promotions she provides around the business. I support small business and give credit where it's due Sincerely, Happy Customer

The clothes were not there for not even a full month and you or staff did not make claiming the…read moreclothes easy. You and your staff had an attitude over the phone and an attitude when I went in to try to see if any of the clothes there were mine. In addition, when I asked you about the donation pickup schedule you did not say that the pickup was pre-scheduled. I will be there to return all my cards today.

This business ruined one of my favorite black sweaters. I got it back and it had yellow stains on…read moreit. And after THREE attempts to hem a pair of JCrew jeans, they are not wearable. I paid twice to have them hemmed properly. So I paid full price for the jeans and then $50 in fees to have them hemmed. After three tries they are trash now. I will never go back.

I must give a HUGE shout out to Steve at Custom Cleaners in the Stop and Shop Shopping Center on…read moreDenow Rd. They always meet all my cleaning needs and do an excellent job, but this was above and beyond. I had gone in on Friday to pick up my husbands dry cleaning as he is leaving early Monday morning for a week long business trip. Steve, who always greets me by name, said it would be ready after 5:00pm and to come back. Well, the weekend started and all the obligations that come with it were underway. It wasn't until 2:00am Saturday night/Sunday morning that I woke up and had a full on panic attack realizing I never picked up my husbands cleaning. Plus, Custom Cleaners is closed on Sundays. ‍ I needed to get in touch with Steve, so I used every means to do so. I sent messages to him through google, instagram, Facebook, and email. At 7:00am that Sunday morning I got a text from Steve saying he will get me my dry cleaning. Steve went out of his way, on his day off, taking time from family to get me my dry cleaning. He has earned a a loyal customer for life! I highly recommend you use Custom Cleaners for all your cleaning needs!

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions

I'm so glad I found this place for dry cleaning and getting pants hemmed. Beautiful, quick work. A…read moregem!

I've been coming here for at least the past 10 years for all of my dry cleaning and alteration…read moreneeds. They run a nice business, provide quality service, are friendly and charge reasonable prices..

I took three pants for alterations of the length of pants (which should have taken only a week for…read morethem to do and should have cost $20). Instead, they messed up the length of the pants completely to the point where it's not wearable at all and they want to charge me an additional $50 for them to repair it. This place is terrible and I don't recommend it at all.'

They are very professional and reasonably priced. The cleaning is always immaculate and is done…read morewithin the time promised. They are very honest people as well. A couple of times, they suggested cheaper alternatives rather than doing the more expensive job that I suggested. Very happy and will continue to use them.

Everything is very clean; I recommend it 10/10. I really enjoy coming here--the staff member is…read morevery attentive and friendly; he is excellent.

The attention is perfect, and the cleaning is perfect,Everything is perfect. And the very friendly…read morestaff