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    Cipolla Donna M, MD

    5.0 (1 review)

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    8 months ago

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    Windsor Family Medicine

    Windsor Family Medicine

    1.5(8 reviews)
    1.4 mi

    I was bitten by a tick several days ago and started showing some worrying symptoms that suggested I…read moremay have been exposed to Lyme disease. I have never been particularly thrilled with the doctors at Windsor Family Medicine because most of them would rather stare at their computer than look at you while they're treating you but haven't had a chance to look for a new physician that my insurance will accept. I met with Dr. Flanagan on Saturday morning and appreciated that he was willing to see me on such short notice. Because I use a service dog for Tourettes Syndrome that interferes with my breathing and swallowing I did tell him that I had the disorder. He looked at the tick bite on my neck, spent some time asking me questions and typing on his computer, then gave me a prescription for Doxycycline. I asked him if the pills he was prescribing were large and he said it depends on the brand but they probably aren't too big. A few hours later I went to the pharmacy and picked up two capsules that are far larger than anything I can swallow. I called the answering service and requested that Dr. Flanagan call me so I could discuss alternate options for taking the Doxycycline. When he called me back I explained the problem- his response? "You're 24 years old. I think it's time to grow up and learn to swallow pills." Never mind the fact that trouble swallowing pills is an incredibly common problem. If this doctor knew ANYTHING about the patients he is treating he would know that Tourettes is a relatively common disorder that causes involuntary movements and can make every day activities like swallowing pills extremely difficult. He automatically assumed that my inability to swallow pills was a mark of immaturity and not a side effect of my disability. As another user said- run, don't walk, away from this facility. Find a different doctor- ANY different doctor. While the nurses have always been kind and welcoming, the lack of sensitivity from every doctor I have had there and the fact that they don't seem to be particularly interested in actually treating you- rather they want to move you in and out as fast as possible- mean your money and time are best spent elsewhere.

    Avoid Dr Kevin Flanagan at all costs. Today, I fired him as my doctor for he put my healthcare and…read morewell-being at risk. Now they are owned by Prohealth, their focus is on increasing revenue from patients regardless of the ability of their patients to afford it! I take prescription for high-blood pressure and he has refused to refill my prescription as discussed on my last visit. Run in the opposite direction...

    Hartford HealthCare Medical Group

    Hartford HealthCare Medical Group

    2.6(5 reviews)
    7.8 mi

    First, in regards to the negative reviews, this practice is not currently accepting new patients,…read moreso clearly a 1 or 2 star rating is not shared by too many people. I've had a hard time sticking with a PCP that I liked but Dr Quintero is one of the best. She actually listens, and even though she's very busy, she doesn't rush me through my concerns. I was once told I had "too many symptoms" by another doctor. Dr Quintero noted each one and let me know if she thought they were linked or separate issues. She doesn't hesitate to run tests or give referrals. Her schedule is usually pretty full so scheduling a non-urgent appointment can take quite a while. However, time sensitive follow-ups and urgent issues are given priority. I've been able to come in the same or next day when I've had health issues that needed to be addressed. She uses MyChart plus to respond quickly to questions and follow up on blood work. I've always found the receptionists, nurses and other staff to be very friendly and competent. I'm not ignored when I approach the counter, my questions are answered, they aren't annoyed when trying to schedule my appointments around my other obligations. The office is clean, my wait time to see the doctor is shorter than most, but if it's going to be longer they let me know. The few times I was running late, they didn't give me a hard time about it like other places would. I've been coming here for over 3 years now, had many appointments for health issues, and have never had any problems at all.

    They don't care about you. If a dr leaves their practice they reset you to a new patient.read more

    Cipolla Donna M, MD - familydr - Updated May 2026

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