Our household genuinely puts a lot of effort into first spending our money on M&M Hardware &…read morebusinesses like it whereby being one of our local mom-n-pop family-ran type of stores which everyone should be supporting before the large chain stores However, it came to our attention after having called M&M that there's now some incompetent people working for them. We had previously bought an item from their store, which from a lot of searching, was the only place who had that particular brand and model of it. Since me & my husband are disabled & cant drive 11 miles into town to stop at M&M Hardware to see if they still have the item, we found that M&M has a online site where we can search through their items & purchase them. We ended up not being able to find the item we searched for but like with many other sites that this happens on, we figured it was just a matter of us not using the right keywords for it to come up in the search results. So my husband called their store & a man answered, my husband told him the problem, & the store worker said he knows nothing about their online site. We were shocked that employees wouldn't even know anything about their own website where customers are obviously going to be visiting & would be having at least GENERAL questions that employees should be able to give direct answers. Regardless, the store worker told my husband that he "just needs to come in to the store & can look for the item that way" My husband politely informed of him being paraplegic & unable to navigate his wheelchair into town, & also wouldn't be sensible to drive all the way in to the store just to see if they have an item when a store worker could see if its listed on their own website where we could then view it ourselves & consider purchasing it. Immediately after finishing saying that, the store worker said "cant help you" & then we heard a beep sound whereby shortly afterwards that was followed by the sound of the call having been hung up on us. We tried calling back 3 times until finally someone picked up the phone. It was a lady who we told her of the situation that we just experienced & although she was very polite, she downplayed the instance & then proceeded to tell us that she also didn't know anything about their own website & she would have someone else call us back. Well that issue was never resolved however we did find a few items on their site, placed 3 separate orders, and then had nothing but hassle with the orders. Was able to get a family member to pick up the orders for us. The 1st order was picked up but then we kept receiving notifications for a few days that we need to pick up that order. The 2nd order was picked up and tried to pick up the 3rd order however after our family member got there he was told they have no record of the order. They were even informed of the order showing right on our account at their website and we also have the email confirming the order. We're tired of the hassles, and after we purchase the last couple items that we have to get there because we cant find it anywhere else, we likely wont be buying anything else there

Only reason I'm giving a 5 star review is because I can't give 6 stars! If you want great customer…read moreservice provided by experts, you've come to the right place! Need help finding the right gasket? Scott is there immediately. Need your lawn mower serviced? Sean will personally be there to pick it up. Need new patio furniture? Count on Annie to get it right. Just about anything you want, they can help you find! M&M will help you get the job done right!

Sarasnick's Hardware is NOTHING shy of being fantastic. It's…read morethe hardware and tool place to go whenever you need a tool, a snowplow, plumbing or heating supplies. Their selection is really great. The years of expertise and knowledge is a rare find. Have a question... you will receive an educated answer. I highly recommend visiting this store.

A real old fashioned hardware store. The employees are knowledgeable and nice. Highly recommend.read more

Service..... Chris the manager is absolutely horrible. My husband asked for some assistance. He…read moresaid give him five minutes. My husband said five minutes to like confirm and he said how about one minute then walk down to the next aisle and said that fucking asshole can wait 45 minutes but I guess he didn't know that I was his wife and standing next to him when he said it I thought managers were supposed to have better customer service than that. After this experience I will not be spending a penny in this store. and if I were you guys, I would definitely look into getting a new manager.

Love. Love. Love. Love…read more I was in town visiting family and I wanted to manifest some art supplies for my nieces. I placed a quick call to Rollier's and the staff couldn't have been more helpful. They let me know that they had some watercolor crayons and that they would hold them for me at the front desk. I popped over and ended up buying a plethora of fun craft items. The staff were personable throughout my interactions with them. If you need hardware, or homeware, or craft supplies, or cooking supplies, or basic food items, and so much more - they have it here. The store is well organized and you can tell that the staff take genuine delight in assisting their customers. I was even more impressed with this store when I learned that it has been in this location for over 70 years and was even around before then - at a different location - https://www.doitbest.com/rolliers-hardware/about-us/ . So what's up! They even host some fantastic community events - https://www.doitbest.com/rolliers-hardware/special-events . If you are in the area and need some basic household items, decorations, or just want to do some magical browsing - be sure to support a legacy family-owned local business and check out Rollier's. My nieces were entertained for hours - thanks to Rollier's lovely diverse selection of goods. Trust.

Picked up some local grass seeds cultivated by the Penn State Agricultural Dept. at the Ace…read moreHardware on Greentree Rd. Super cool!!!

I am a new homeowner and prior to discovering this gem, I was visiting Lowe's on a bi-weekly (if…read morenot more) basis. Let me just say... I hate going to Lowe's. Not to bash them, but it often feels like their staff are not interested in helping me, and I just can never seem to find what I need without googling the item first and locating it myself. I dread going in there. ANYWAY... I recently discovered that I live in quick driving distance from this Ace Hardware location. I was in desperate need of shelf pins for my kitchen cabinets- specially the 1/4 " size. I had looked everywhere for them- Lowe's and Home Depot, multiple locations for both. I even ordered some off of Amazon and the wrong size was sent to me. When I discovered this Ace Hardware, I called them first to ensure they had the size shelf pins I was looking for. To my delight, they answered the phone right away and let me know they had the size I was looking for in stock. I made the short drive there and found exactly what I was looking for and more. I have been to this location 3x since then. Every time I have been greeted with a friendly smile by one of their employees. Honestly, this place is like a breath of fresh air. I am so relieved to have found it and feel so lucky they are so close to my new home. I am a rewards member now and look forward to visiting many, many more times. Thanks for being awesome, Ace Hardware in Greentree!

FRAUD! AVOID! Ace…read moretook my online order to be picked up in the store. they sent a confirmation the item was ready for pickup. I went to get the item, they told me they didn't have it and canceled the order but refused to give me my money back. Said it had to come from Corporate and would take 7-10 days. Two full weeks later and I never got my money back. They said I'd have to contact my bank and file a claim. Local store management said they are independent of Ace corporate and could not help me. DO NOT BUY FROM ACE! They take your money, waste your time, won't give you the time and refuse to return your money! You won't have this issue with the big box stores. blatant fraud of a business!

Why this place decides to not be open during normal business hours is crazy. Why go if you can't be…read moresure they are open. Surely not the price or friendly service. I won't go back.

This place is such gem! A small town hardware store that has nearly every type of bolt, screw,…read morewasher, lag etc that you could need. Also have Stihl equipment and they do a great job repairing equipment. They repaired my power washer for a more than fair price. They might not be the cheapest place but the value they bring is worth every penny. They have my business for life!

I called asking for if they have a part and because the guy did not believe there was no exit hole…read morefor a bolt, the guy said good luck and hung up on me. When I called back, he starts yelling at me.

I needed an HDMI cable in a hurry. I tried three other stores in the South Side Flats, but no-one…read moreelse had one. The True Value site lists several that the chain sells. I had to call this store directly rather than search online. They answered right away and found it on the shelf for me. I picked it up in ten minutes and was able to demo my presentation in advance of heading to the venue. Great responsive service that made my day!

Great service, helpful and friendly. So many pad locks to pick from. Guy behind the counter was…read morevery helpful. Decent price too, didn't break the bank.

This hardware store is a gem. They are so helpful . I needed a part for 50+ yr old toilet…read more Made great recommendation and helped me trouble shoot the problem. Also, helpful tips on install. My brother and I rebuilt the toilet . Tank bolts, new gasket ... No leaks. I never thought possible. Thank you !

I've lived in the area for maybe 15 years and until a month ago I finally stopped in this hardware…read morestore. I needed an inch 1.2 PVC T for a pipe work I was doing at home. I didn't feel like driving to Lowes or Home Depot. I called and they said they have it. I stopped and told them what I called about and they had it waiting for me. Cost me $2 and some change. How great is that. This place was something out of a movie. Small hardware store that looks to date back to the early 50's potentially. Nice that these types of places still exist. Everyone was pleasantly nice here.

Awesome family awesome service! I would shop here before any big box store! The store is pleasant…read morewithout being overwhelming! It's a 1 stop shop for anything you need to maintain and protect your home!

I stopped into Mantua Hardware on a whim to look for cutting string for my trimmer. I had been by…read moreMantua Hardware many times traveling north and south on Route 44, but never stopped. Now I wish I had taken the time to stop years ago. Everyone was so polite and happy to see me. The staff is also very helpful and eager to answer any questions you may have. I highly recommend Mantua Hardware! 5 Stars!

First experience: Very poor customer service skills. Do not know their inventory. Waited for 15…read moreminutes for someone to help me. Then the clerk walked around lost when I asked questions about a grill they had advertised. Second experience: When calling to ask information about screening, wouldn't let me talk to the guy who repairs their screens or attempt to give me any approximate pricing. Told me: "we are too busy". Very rude! I don't think I would ever give them my business!

This is my favorite hardware store! The staff are amazing and always willing to help you find what…read moreyou need. The store itself is always clean, well organized and well stocked!