Very helpful picking out the right tool for the job. Gave me some good tips. They have a great…read moreselection of tools to rent. They loaded a heavy tool in the back of the car for me. My shoulder has a torn ligament so I was very thankful. I had forgot I had the tool and they kindly asked if I was ready to return, which I did.

As others have noted, don't go to Schulhoff for time sensitive jobs. Started the rental process for…read morea 20ft ladder on 08/26/2026 for a one day job scheduled for 09/01/2026. They expect people to show up in person with their ID and a local address tied to it just to rent the equipment and didn't process things until we showed up the day of the install. By the time we got there, they said they couldn't deliver it the same day even though the delivery address was less than two miles down the road and we ended up taking a loss since we had to stick around for another day, reschedule transportation and deal with cancellation fees as a result. It's also weird how they just expect people to pay with credit and don't list debit as an option for paying (we paid with debit.) There's also a mandatory $200 deposit required even though the rental itself was less than $100 total. Luckily we didn't have to pay that although on the receipt it still says "$200 deposit not met." Scheduled the delivery for 9am the next day since there's no guarantee the client would be on site earlier. I received a call from the client that they called at 8AM stating they would be there in 15 minutes! I then get a call around 8:15am asking where to drop the ladder off when on the initial rental agreement I already told them where and again when we went in-person. I then check the cameras and he's still there unloading around 8:50am. How long does it take to unload a single ladder? It looked like it was just the ladder on the truck too! We then had to call to tell them to pick up the ladder. Once again, they say something about "not being able to pick it up today" so we scheduled it for the next day. An hour later the delivery driver shows up and grabs the ladder. It's as if they look at their schedule and make a decision instead of looking up the address and adjusting the schedule according BEFORE they speak on things. If they bothered to look at the address the day before, they most likely could've easily delivered the ladder and saved us a ton of headaches.

Great customer service. Went out of his way to find the correct size air conditioner.read more

Rented a stump grinder. Upon getting it home, it was apparent that the cutting teeth were about…read moreas sharp as a hammer head. Took it back expecting they would swap it out for a better unit. All I got was excuses about how the teeth were new, they wear, maybe this was too small for the job, etc. In the end, I took it back and it did a horrible job on both freshly cut stumps about 3-6" in diameter, rotted pine stumps 12" diameter. More pounding than cutting. A waste of money as I later just hired a service to do it. Apparently they don't know the three rules of recovery for customer service. 1. Apologize 2. Offer to make it right 3. Offer a customer care token. Fail, fail, fail. Won't be using them again.] The main reason I went there was because I have a Lowe's Commercial Credit account, which, of course, they don't take.

I have never used a junk service or moving service so I wasn't sure what to expect. I was in a bit…read moreof a time crunch with moving and needed a few big items taken care of. I called them day of and they were able to fit me in within the next five hours. They came and were super nice and friendly. They looked at all of my stuff and gave me an estimate super quick, no extra fees attached. They grabbed all of my stuff and were in-and-out within 30 minutes. Super easy! They were really great to work with and the best while I was in a pinch. While it is a bit pricey, it is definitely worth it and is great for same day moving.

they wasted my entire day. I had an appointment between 9 to 11 AM and they couldn't make it so I…read morechanged it from 12 to 2 PM and they couldn't make it. I own many homes in Hamilton Ohio and will never use them again. This is like the third time they have screwed me over. Must be poor management.

I called last minute on Saturday morning to rent a ditch witch. They were able to deliver it within…read morean hour, and they were less expensive than every other place I called. Very satisfied renter.

I rented a chainsaw from them. Saw extremely difficult to start. Took it back. Guy said he forgot…read moreto show me "trick" to start it. Gave me a can of gas. Went home. Still difficulty starting saw and saw would o Lu for 5 mins at a time. Returned it today. They gave me the incorrect gas mix for saw! Still charged me full price. Find some place else with competent employees. These guys made me feel incompetent and it wasn't me it was them.Terrible

Just returned from the West Chester store, I got a text yesterday telling me a part I had ordered…read morehad arrived. The part was supposed to arrive last Friday, this is Weds. Turns out the part has not arrived. No apology, just rudeness. The part was an air filter for a $1500 mower I bought from them 2 years ago, I've spent thousands at this place I'll never go back.

I stared using this guys the last 4 months on parts for pressure washer/ wood chipper lawn mower…read moreand saws. They have great prices and very friendly. Hell if you have the part number for what you are look for they treat you like family! Was just in again and had them try to tune my chainsaw with new carb. I replaced it and purchased part on Amazon but still could not tune it correctly. They tried and was unable to tune carb so they said no charge. They also gave me info on what they think was wrong and why couldn't be done. So since they know more I was given a price of 80 bucks to repair. I gave the ok and chainsaw works. They are trust worthy and know there stuff from all brands. Will recommend them to anyone who needs a repair done or parts on lawn equipment.

I have experience with all the Stihl dealers in the area, so I can speak from real experience! This…read moreis the quickest best service of any other dealer in the greater cincinnati area. They will have your equipment fixed in minutes to just a few days. Unlike other dealers have way to much else going on! They keep it small and simple and it keeps the repairs quick and great turn around! Highly recommended!

Hi, Stopped in today to drop off my steel blower to be tuned up which I have done every year for…read morethe last 20 yrs. When I was a young girl we always took our equipment here. This business has serviced our area for two generations. Always there to help. I also need to get my deck welded and they were more than ready to weld it for me. Support our community!

A fun place to browse and see many useful items not found in big box stores. A great source of…read morethings needed to tackle all sorts of challeging projects.

Excellent place to find up-cycled wood flooring, doors, windows, cabinets, furniture and lots of…read moreother treasures!

I came in to get a 15lb CO2 tank filled…read more I walked in and was helped immediately. The place is very clean and the gentleman that took care of me was very helpful. I have been looking for somewhere to get CO2 filled and I am happy to say this is the place I found and I will be back. I will be back.

We have been working with Wardway for our pool and gas fireplace logs. The staff are friendly and…read moreknowledgeable. They test our water and we get a plan for chemicals that keeps our pool sparkling. We love the BioGuard chemicals as they are easy to use and come with specific instructions that are easy to follow. Kevin is the owner and is a great resource for questions, suggestions, and directions!