Charged my wife well over $500 to detail her small car that wasn't even that dirty, i feel…read moreabsolutely ripped off for that price. There's no excuse for such a high price when the car was only lightly dirty anyways. This businesses should be ashamed for charging her such a high price!!

Matt is a miracle worker! We were buying a family member's 4 year old car. Due to medical issues it…read morereeked of urine and God knows what. Stains from who knows. Now it looks and smells showroom new!! No stains, no icky odors! It looks and smells fabulous! Matt was quick to respond to my inquiry and kept up communication throughout. This is the only place to go!

Run, don't walk to get your car detailed here! Amazing results. Would highly recommend!read more

We needed to get our car nicely washed in a hurry and they were able to squeeze us in. I'm very…read moresatisfied with the results and the location was incredibly convenient if you're in Oakley, Hyde Park, or Madisonville. I think the price was very fair, and would definitely recommend them to friends and family.

My brother-in-law used to work at The BMW Store/MINI Store. They trust this location for their…read moretinting needs. When I got a MINI, I got it tinted here. Now with my new car, I also got a tint here today again. They are usually by appointment, but I just dropped by today to see if they could do a drop-in, and it was totally fine. Took them maybe 40 minutes to tint my front windows to match the rears. I've been there 3 times, and every time it has been quick and easy, also cheaper than I expected. Basically $35/window. I believe I heard that "Limo Tint" is a bit more, as is removal of existing tint. Pro Touch tints and details MANY local dealers. I've only had good dealings with them (3x). Tints can be done in an hour or less most times. Totally worth it. Recommended.

The beat tent job in the city hands down . I always go there for my tent . The only bad thing is…read morethey no longer do detailing .

They were very good and helped me with my teenage daughter's wrecked car. They did a professional…read morejob and even clean the inside, giving it a full detail that helped her feel better about driving her car highly recommend.

Could not have asked for a better job done on my car! It looks like new. Went in with rear and…read morefront bumper damage that was. Car was clean when I received it, even cleaned out my car mat!

Night and day difference. I brought them a car that had 14 years of dog hair from multiple dogs…read more it was almost an impossible task. but the car looks like a new car. thank you very much.

I brought them a 2013 Chrysler 200 that was owned by a cigar smoker. I had to clear out the trash,…read moreincluding half burnt cigars and lots of trash. This car was really dirty. When I got it back it looked and smelled like a new car!!! The seat rails, which before were filled with ash soot, are now perfectly clean. I was so pleased I sent them another vehicle, not nearly as bad. I highly recommend Jay and his crew for detailing!

My wife and I had a great experience with our initial visit to Volvo Cars Cincinnati East. Devon…read moreWhite greeted us warmly and professionally - asking us what we were interested in. While we didn't know for sure - we knew we wanted an SUV, so he described the line up. And we narrowed our choice down to 2 models and he quickly offered us a test drive of both. After our test drives, he answered our questions, gave us additional information and his card, and offered to help us as we got closer to making a decision. No pressure - just helpful and professional. We will be working with him if we buy a Volvo for sure.

I accurately diagnosed my Volvo with a power steering fluid leak -- thanks for the lesson, Dad!…read more Volvo Cincinnati confirmed the diagnosis, and asked me to leave it for service to be completed within days. Following is the timeline of [non]events; Monday -- I left the car at Volvo Cincinnati. Tuesday -- No news Wednesday -- I received a call from Ron to the effect that the necessary part was not in stock, and would not be available for two weeks. I offered to retrieve the part from Louisville and/or Nashville Volvo while traveling for work. No go -- the part had to be ordered from Sweden. Ron apologized profusely. I appreciated the predicament that the initial service rep put him in; however, there was no offer of a loaner. (It would have been a nice gesture given the lengthy delay.) Two weeks and a few days later after a couple of terse text messages describing my frustration over the situation -- the car was ready. ($1k+) Two days later -- Power steering fluid GUSHES from the car so badly that I had to have it towed back to Volvo Cincinnati. (See photo). Ron arranged for a loaner this time. No charge for the extra service--a loose connection caused by a rusty component. I have so many questions. Why did the initial service rep not know that the part was unavailable? Why did it take two weeks to arrive? Did I receive such bad service because my Volvo is an older model? Because I'm an older model? Because I'm a woman? Why did the mechanics not replace the rusty component while they were initially servicing the car? Why did they not notice a loose power steering fluid receptacle? Why was I not offered a loaner at the outset of the delay? Why didn't I go to Sweden myself for the part? Is this luxury service for a luxury brand? In the end, I don't care what the answers are because I will never again consider Volvo Cincinnati for service or sales. One star is for Ron who handled the situation, to include my terse texts, like a damage-control pro.

My shop I would come to for anything any car any model my mechanic from a long long time the best…read morein the city. Excellent all the way around these guys

Totally screwed me. Didn't put new calipers on knowing I needed them. Put new rotors and pads on…read morewhich got ruined emediiatly. Had to take it to another shop and have them all redone. So bummed

Hands down, the absolute best experience I've ever had with any type of car related thing!…read more I got into an accident at 37 weeks pregnant, went through my insurance to get repairs many weeks later. Rick Penter at Burton's Collision got me an estimate at my time frame quickly, ordered parts, then scheduled my repairs. He was quicker and more responsive than me! Once my 2022 Telluride was with him, he moved quickly and was extremely communicative! He even detailed my car! But seriously the work was perfection, the communication was perfect, and the accommodations was top notch. 15/10 recommendation!

Duane Burton, his staff and his company are true professionals. I've been his client for 30 plus…read moreyears. Honest, thorough, easy to work with. I noticed complaints concerning Ricky. Simply untrue. He's competent, a great guy and honest. He has a tough, thankless job and deserves credit for his ability to get things done on time and correctly.