My son is in the military and currently deployed. I came up from Florida to help my daughter-in-law…read morewith childcare, at which time she told me that there was water leaking into their bathroom when it rained. Using the Yelp app I was connected with a company called. "Roofing for Troops". I spoke to a representative named Jake and described my problem. He was very understanding and worked with my schedule to come out and assess the situation and at the same time repair the water leak. He and this company were very sympathetic about my son's deployment and wanted me 100% satisfied with them as a company. They did all this while also giving me a great deal. I'm sure if you're a Service Member or not, you're going to get the same satisfaction I did if you choose this company for your roofing needs.

They started off well, sales pitch, pricing, staff. Payment schedule mutually agreed upon. Siding…read moreinstallers did about 97% of the work right but stopped at finishing the trimmings that they started on one side of the house. In addition, this company is experiencing some staffing issues that has significantly affected the completion of my project. SIGNIFICANTLY! 4 excuses regarding delays. No one contacted me to update me on my project, I had to keep reaching out to them. No one can give me a straight answer.No project manager to speak directly to. In addition, there may be extra costs for something that was so obvious at the beginning of the project. This should have been stated and addressed early on, not towards the end. I could have signed with someone else. I'm not so sure about this company. What should have taken a week, week and a half at the most is now going over a month with no real response. It's starting to feel like a bait and switch. I've kept my end of the agreement. I have to wait some more and see what they are going to do next and when? I'd hold off on using this company for now. Siding looks great though.

Klaus put a new roof and gutters on my house in June. The workers arrived ahead of schedule and…read moreworked late to complete the job. They were professional and cleaned up everything after the work was done. We've had many storms since and there has been no leaks. We did get a few estimates and while they were more expensive, we felt it was worth it for quality materials and work. The salesman was also very professional, honest and friendly.

We had our roof installed in 2020 by this company. They came at once because we had leakage from…read moreour chimney, it's doing it again. They did return my call this morning to advise me there's nothing they could do. They do not have an office that serves us. She suggested calling a local roof company to come inspect it. Are you kidding me? 50 year warranty, huh? Standby your warranty, and products, just because you don't have a local office doesn't mean it cannot be inspected or fixed.They should have a contract with someone.

In the midst of my evening delirium from caring for our infant son after a long day of chasing…read morearound our toddler, I noticed a couple of dark spots on our second floor ceiling. A bone-chilling thought occurred: We might have a leaky roof! We contacted Bone Dry Roofing, and I received a prompt call back. We were able to schedule to have someone come out to do a free estimate within a couple of days. John arrived on time and was very respectful of our home and our napping kids. He went in to the attic to take a look at spots where I reported possible leaks. I also asked him to take a look at our chimney since Bone Dry Roofing has masons on staff as well. After taking his time to thoroughly check out our attic, including taking pictures of all locations of interest, John went on to our roof to further inspect everything. The end result? He told me that the moisture I noticed is actually very fluky, because we set our inside humidity level a little too high and our attic isn't very well-ventilated. As a result, significant ice build-up during the recent string of week-long below-freezing temperature suddenly melted during a couple of warm days, that, normally our insulation would be enough to absorb the moisture but in this case the ice build-up was too much. He reported that our roof is actually in good shape, even if our attic isn't well-ventilated. At the end, he gave me basically four options. Option 1 is to simply not do anything and turn our inside humidity way down during exceptionally cold days (15%). Option 2 is to spend a few hundred dollars to add a couple of more vents to allow moisture to escape. Option 3 would be the biggest job, spending a couple of thousand to add a state-of-the-art full attic ventilation system. We very much appreciated the comprehensive list of options, and John did not try to make a hard sell on any of the options that actually would cost us money. It's quite apparent that Bone Dry is a very honest company and not out to squeeze a buck out of every home visit. When we do decide to do something about our attic, we will definitely go with Bone Dry's options without contacting another contractor.

Had a few roof leaks, needed repairs quickly. Process went smoothly. Very professional from the…read moreinspection, quote, finance and work. Would highly recommend. Cleaned up all debris.

I can't say enough good things about The Roof Doctor! From the very first phone call to the final…read moreinspection, the entire experience was absolutely top-notch. These folks really know their craft, and it shows in every step of the process. When I found out I needed a new roof, I was stressed--like, majorly stressed. But the team at The Roof Doctor made everything so easy and smooth, I almost forgot I was having my entire roof replaced. They came out for the initial inspection quickly, gave me a clear and fair estimate, and explained everything in a way I could actually understand (no contractor jargon, thank you!). The crew was right on time, super professional, and respectful of my property. They worked efficiently, cleaned up every single day, and honestly, my yard looked cleaner after they left. I was shocked at how fast the job got done, but even more impressed with the quality--no corners cut, no rushed work. Just solid, dependable craftsmanship. On top of all that, it was cost-effective. I got a few quotes, and The Roof Doctor gave me the best value by far--and without any surprises or sneaky fees. The cherry on top? The people. Just kind, hardworking, honest folks who clearly take pride in what they do. I'd recommend The Roof Doctor to anyone looking for roofing work. I'm actually excited about my new roof, which feels weird to say--but when it's done this well, you can't help but brag a little.

Couldn't be happier with my experience with the Roof Doctor. They first came and gave me an…read moreestimate that I was satisfied with that combined with the experience was a no brainier, I had to use them for my roofing needs. I had a lot of questions and they took the time to answer them all before performing the project. They took great care of my property and cleaned up after themselves when they were done. I have plans to use them for new gutters as well very soon. He showed me a really nice new kind of gutter system that I cant to get installed on my house.

We do not recommend this company. Employee lacked professionalism and quality work. We had part of…read moreour plaster ceiling replaced due to cracking. First, we were told that the project would take 3 days. When the project started, the employee said he was not given any information about the project. He brought no tools and asked to borrow our hammer, step stool, ladder, and broom. We explained what needed done, expecting some of the ceiling to be replaced. He said he would be in and out in one day. Once he started tearing out the ceiling it was clear that the project was not 1/4 of the ceiling but 1/2. Even then, he explained he used fast drying materials, etc, and would probably by out in 2 days. We prepared for a 4 day project just in case and scheduled cleaners/movers for later in the week. The project took 7 days. He arrived late, up to 2 hours, did not always tell us when he would/wouldn't be there. He would come for an hour, leave for several and then come back for a short time. My wife asked at some point how long he'd be gone because she needed to run to the store. He said he would be back quickly, was running to Wendy's but showed up two hours later. He was not prepared with equipment, and kept referencing another job he was doing down the street. He was put off when my wife asked him to bring his own broom and step stool as it was clear ours would get ruined in the mess. He later told me my wife was "difficult". Totally unprofessional. We were so frustrated by that point, on day 3 we spoke to the owner, who really did not listen to my concerns, just kept repeating that sometimes jobs take longer than expected. On day one he knew the scope of the work, The painting job was horrible. Several times I pointed out how there was paint from the ceiling on our walls (which didn't match) as well as poor coverage of ceiling paint in the corners of the ceiling. Some of it got fixed but then I had to show him again areas that were messy. Having to tell him and his sidekick how to paint correctly is just unacceptable. He later said he thought I was going to touch up the paint. When reinstalling our ceiling fan they could not figure out why it wasn't working. This is a year old fan that the contractor knew worked when they initially took it down. This was also day 5 and the "ceiling fan guy" could not figure out why the ceiling fan wouldn't work after installation. The painting still looked awful which I communicated to them. They tried to find an electrician, even asking me if I knew of someone. The owner explained the project would be delayed until they could find someone to fix the fan. He also asked me if I could go ahead and pay for the project. I said no, I'd pay when the job was completed. Two days later (Sunday) an electrician came and ended up replacing the receiver and remote, using one that did not have the settings our original one had (three speeds for the fan) so we now have a fan that just works on high, with no way to adjust it. Had we known this was the problem and they were going to go out and buy one we would've paid to have one that matched the fan. Now we've had to repurchase a receiver that matches the fan and have it reinstalled. At the end of the job we were not completely satisfied but needed these people out of our house. They did not clean up completely, left spots of paint on the hardwood floors, construction dust on our baseboards, ruined one of the screens in our window, left drips of paint on our walls, left dirty rags and garbage. Honestly, I don't even think the drywall installation on our ceiling looks great. You can clearly see lines where the drywall was installed. We are happy that our issue is "fixed" and we are safe from our ceiling caving in but we are not happy with the cosmetic flaws and the entire process. We will never use this company again.

they were great! ken, brad and deandre! super quick to get…read morethe job done and did an excellent job!!!

I would strongly advise to stay away from this company. They installed our fence and did so on our…read moreneighbors property line (though we followed all the correct steps and had it surveyed). When I called about getting it fixed, I was told it was our fault they installed it wrong and we would need to pay to get it fixed. I also was told I could not talk to a manager and could not get the documents about our project. I was talked to so rudely and hung up on - serious disbelief - watch out!

Back for another fence project. Tanner and Dakota showed early and work hard all day to finish…read morebefore the weekend. I'm very satisfied.

I had a different contractor that didn't show up and I contacted Cincinnati gutter and roof that…read moremorning and they had someone out the same day to check it out and gave me the full lowdown on my issue. He was so professional and gave me pics of the issue. He offered solutions and was awesome with communicating with me. I will be contacting them first and using them for any gutter or roofing issues. I highly recommend at least get them out for a look before anyone else.

We contacted them to clean and repair the gutters of our two story house. The cleaned the gutter…read moreand repaired some parts of the gutter system, and removed some wasp nets they've found in the gutter. The repair was done nicely. We waited for two months to write this review just to make sure that everything is working fine. We're very satisfied with the work done and we will certainly use their service again. We recommend this company.

They do good work and clean up. Filled voids under drive near bridge from settlement of fill. Fair…read morepriced. Friendly crew no complaints

Not a great experience w/ A-1. We had specific repair work we wanted with our driveway that I…read morecommunicated to them. However they come out & inspect without even speaking with us. So you are left to assume that their quote covers what you want done. I sent an e-mail to the worker who was out & provided the quote, but he never got back to me. Since I assumed that the job would be done as we desired, I agreed to the work. When they showed up for the job my wife was told that they would not do some of the repair work requested. The work they did do was OK, but it left a big gap between sections of our driveway. Shouldn't have been an issue as they were coming back to caulk the areas impacted by their work. The worker who finally did the caulking however would not do the area with the major "seam" between driveway sections that they repaired and asked for an additional $100 to do it. Even though it obviously needs done. So now I have to do the remaining caulking or what they did will be useless as water/etc will seep into the raised driveway area and the problems we've had will just be repeated. Not a happy customer.