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Mason, OH

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Cincinnati Oral Surgeons

1.0 (1 review)
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5 years ago

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Afinia Dental - Mason - Afinia Dental Owner - Dr. Killgore

Afinia Dental - Mason

3.6(24 reviews)
2.8 mi

Continue to have great experiences here: -No surprises…read more They are very informative throughout your visit. -The entire staff listens well and shares info so that you don't have to repeat. Great teamwork. -I'm normally nervous around any medical procedure. I've always felt at ease here. -Met Dr. L for the first time in this visit. Top notch. Pays attention to detail.

I'm extremely disappointed with the billing practices at Afinia Dental - Mason. We have dental…read moreinsurance with 100 percent preventive coverage, and before each visit I confirmed with the front desk that our plan was active and in network. Despite that, I recently received two invoices--dated January 2026--for services performed in 2024 and 2025. These were the first and only notices I ever received. The statements show no insurance estimate, no insurance payment, and no prior balance, which strongly suggests the office either never submitted the claims or submitted them incorrectly. Preventive services should have been fully covered, and any failure to bill insurance or notify the patient for nearly two years is a provider issue, not a patient responsibility. When a dental office assures patients that insurance is in network, then sends surprise invoices years later with no explanation, it creates a serious trust and transparency problem. I hope they address the internal billing issues that led to this situation so other families don't experience the same frustration.

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Afinia Dental - Mason - Our Amazing Front Office says come see us!!

Our Amazing Front Office says come see us!!

Afinia Dental - Mason - Afinia Dental - Interactive movie and gaming screens in our procedure rooms

Afinia Dental - Interactive movie and gaming screens in our procedure rooms

Afinia Dental - Mason - Afinia Mason/Fields Ertel completed their CPR certification today!  Big thanks to Dan Boone with Lucas, Lamping & Seghi for training!

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Afinia Mason/Fields Ertel completed their CPR certification today! Big thanks to Dan Boone with Lucas, Lamping & Seghi for training!

Dowiatt Dental - Craig Dowiatt, DDS - Failed dentistry

Dowiatt Dental - Craig Dowiatt, DDS

3.0(7 reviews)
3.0 mi

Marge Stafford I LOVE Dr. Dowiatt! He's gentle and kind. He…read moredoesn't push you into anything you don't want. The staff is like family because I've been going there so long. I highly recommend him!

BILLING: after almost 5 years of ZERO billing, or anyone telling us in the office (Lisa) that we…read morehad a balance due we were sent a ledger. Upon requesting actual itemized billing statements they refused. They said they send bills 6x which is a complete LIE! OVERBILLING: I paid Lisa with my CC for a second failed crown which they never gave a receipt which I requested, nor have they given the balance back that's due to us! - Also they tried to bill us for two kids checkups on 12/23 which I would NEVER schedule that date because we're never home at that time! They took them off, but he's illegally billing people, and the comments prove this! Technical skill deficit, lack of clinical competence, or substandard workmanship: The image of the teeth that needs repaired is (with exception to one) is all his below substandard work! #30 he worked in 4x, including TWO failed crowns. Both crowns were replaced within a month apart. My first root cancel he failed 2x, and the. Sent me to another place to fix his mistakes My second root canal he failed 2x at the Permanite crown. He wouldn't do the actual procedure because he knows he cannot accurately preform the procedure. This image you can see the divot in the tooth The first had a hole in it when he placed on in, and 3 years later it has another hole! Also Anthony crown. The filling he put in on the top left he's repaired his work 3x, and now I have to have our new dentist fix it which also has a cavity because he never really fixed it! I have to have 4 teeth fixed from another dentist due to his negligence! On a side note I haven't been back in a year, none of my flint has. He's old, he can't see, and his hands are quite shaky! We have tried to mediate for our records, receipt, and actual itemized billing through emails, and the attorney general office. We now have to file with the dental board, and HHS over him illegally withholding our records which is a violation of The federal right of access, 45 CFR 164.524. It's going on 90days which is illegal after 30. There's multiple multiple complaints here about "Ledgers" and people never receiving ANY type of billing from them. He has a pattern of this which helps us out legally. It's a shady office, with shady practices! IMO,... stay clear, and read all the complaints. This is not an even good place to go for anything dental wise. Everyone has quit with the exception of Lisa who actually applied (she told me so) at another office where I got my root canal fixed that he failed at 2x! Do your research, and don't let this office bully you! You have legal rights and the right to sue if necessary!!!

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Dowiatt Dental - Craig Dowiatt, DDS - Failed dentistry

Failed dentistry

Dowiatt Dental - Craig Dowiatt, DDS - Our dental team!

Our dental team!

Dowiatt Dental - Craig Dowiatt, DDS

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Hayden Family Dental - Rebecca Hayden DMD - Dr. Rebecca W. Hayden DMD

Hayden Family Dental - Rebecca Hayden DMD

4.6(15 reviews)
7.7 mi•Village of Indian Hill

I simply adore Dr. Hayden. She is, hands down, the absolutely best dentist I've ever been to. I've…read morespent years bouncing around from dentist to dentist, completely unsatisfied. She never pressures you into any treatment and listens to your concerns. I had several cosmetic issues I wanted corrected and a number of dentists throughout the years rolled their eyes at me like I was being so superficial. After getting my braces off over 10 years ago, I had number of yellow stains on my teeth that were very bothersome to me. Two previous dentists told me there was nothing I could do and I should have flossed better as a young teenager. The damage was done and I was stuck with these stains. Dr. Hayden was the first dentist who was willing to help, and not only that but she explained how simple it was to correct the problem (honestly, it took her 30 minutes). I've also had a problem with Novocaine wearing off on my upper row of teeth. Other dentists acted like I was faking the pain I was feeling. Dr. Hayden explained that it's not uncommon for some patients to metabolize the Novocaine faster than others. Whenever I'm in a procedure with her, she always checks on my comfort level and administers more Novocaine before the pain sets in. I liked her so much that I brought my four year old in to see her and he actually likes the dentist! Can you believe it? Also, when you refer a new patient, you get a set of professional grade teeth bleach for free! They are awesome! All of her bleaching procedures are done at cost and are shockingly inexpensive. Thanks to Dr. Hayden, I'm no longer afraid of the dentist and I'll be a patient with her until she retires!

Every employee here is amazing. Makayla and Dr. Hayden were extremely thorough on what they were…read moredoing as they did the cleaning/exam. Dr. Hayden have really informative information on any questions I had and took the time to even examine the source of my jaw pain/headaches. She's so nice and makes you feel like she cares about you and your health. Makayla was incredible as a hygienist. I was apparently her first new patient and she took the time to explain what she was doing and why. This was probably the most amazing dental exam I've had in my life. My old office didn't even keep up with their X-rays (which I found out how overdue I was at this office) and they didn't seem to explain much or listen to my concerns. I will continue to see Dr. Hayden from now on!!

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Hayden Family Dental - Rebecca Hayden DMD - Dr. Rebecca Hayden, DMD

Dr. Rebecca Hayden, DMD

Hayden Family Dental - Rebecca Hayden DMD - Brighten your smile. Get rid of stains with teeth whitening.

Brighten your smile. Get rid of stains with teeth whitening.

Hayden Family Dental - Rebecca Hayden DMD

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Cincinnati Oral Surgeons - oralsurgeons - Updated October 2026

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