The instruction and how the lessons were taught, was really impactful for my child and she learned…read moreso much! Today she witnessed an accident and immediately knew that she needed to wait around and calling the police, etc. Whereas the teenagers that were at the scene or in the accident, didn't know what to do. I'm so thankful for the instructors at the school!

Greg was great! Test was good. Highly recommend taking lessons or an evaluation before the test as…read moreyou might be missing things. Good luck!

Great experience for our family. Three younger drivers and parents. We had 2 hours of class room…read moreteaching, which was eye opening and then 2 hours of hands on driving, where we gained confidence in getting the car out of front wheel skids (understeer), rear wheel skid (oversteer) and all wheel skids in various situations. Highly recommended, great hands on teacher who does not mince words if and when you screw up and explains to you what happened and why you skidded out of control. We feel a little safer now and this was important for our kids to learn too.

I just moved to Boulder, CO from SF, CA and had to drive in the snow for the first time driving…read moreacross CO on my roadtrip! There were times it was quite icy and very scary. So I decided to take the class to learn how to drive safely in snowy/icy weather. Michal was very knowledgeable and I learned a ton. The first part of the class involved watching informational slides as he talked and some videos of scary accidents. The actual driving portion was super fun! You get to practice how to handle different types of skidding, and Michal would give you notes on what went wrong and how to correctly navigate. I was not very good at first, but after doing it over and over again, it felt more like second nature by the end of class. I'd highly recommend this class!

We chose Top Cop specifically because we respect law enforcement and felt that having current or…read moreformer law enforcement officers teaching our daughter would make us feel more comfortable. Unfortunately, our experience has been disappointing. The first time we arrived for my daughter's scheduled drive, we approached the car and the employee literally put his finger up, signaling for us not to come over. We stood there waiting until he eventually approached us, and he was not particularly friendly or welcoming. My daughter looked nervous getting into a car with a complete stranger, and as her mother, I was uncomfortable too. The fact that he was associated with law enforcement was honestly what made me feel comfortable enough to let her go. To be fair, when I picked her up, she told me he was very nice to her during the drive, which I appreciated. Then today, we arrived for her test and had almost the exact same type of interaction with another employee. We pulled up next to the Top Cop vehicle, and he continued looking at whatever he was working on inside his car without even acknowledging us. This really bothers me. You are asking parents to pay hundreds of dollars and then hand our teenage children over to strangers who will be alone with them in a vehicle. Is it really too much to expect your employees to smile, introduce themselves, acknowledge the parent, and make the teenager feel welcome and safe? These kids are already nervous! But what frustrates me the MOST is the money. We were led to believe that we HAD to spend approximately $700 because these services were legally required for our daughter to get her driver's license. Then this past week, one of her friends from school, who is the SAME AGE, was able to get a driver's license without their family spending anything close to what we were told we needed to spend. So what exactly did we HAVE to purchase, and what was optional? Because if there were other legal ways for our daughter to meet Colorado's licensing requirements without spending approximately $700, that should have been made crystal clear before we paid. $700 is a lot of money. How is a single parent or a family living paycheck to paycheck supposed to afford this? If all of these services weren't actually legally required, families deserve to know that BEFORE they spend hundreds of dollars. At this point, I genuinely feel misled, and I would like Top Cop to explain exactly which portions of what we purchased were legally required and which were optional. Depending on that answer, I also believe a refund should be discussed. We chose this company because the Top Cop name and law enforcement connection gave us a sense of trust. Unfortunately, the customer service and lack of clarity surrounding what we actually needed to purchase have seriously damaged that trust.

I would give you a 0 if I could. This company feels more focused on taking customers' money than…read moreproviding a fair and consistent experience. I would not recommend this company to anyone. The instructors are incredibly inconsistent, and it often feels as though students are being set up to fail rather than being given a fair opportunity to succeed. The feedback is some of the most inconsistent and unreasonable I have ever encountered. Expectations seem to change depending on the instructor, making the entire process frustrating and unfair. The instructors brag about failing kids, what a joke. I am genuinely taken aback by how poorly this company is run. Based on my experience, I would never recommend this company. Save yourself the frustration and find another option.

This review is ONLY for the 16950 W Colfax Ave #107A, Golden, CO 80401 location. I went to take my…read morescheduled driving test at this location. Sat in the lobby waiting for my appointment to come up. In walks the instructor "Thomas" with a younger kid who was the appointment before me, he walked in with a smile and said to the kids mother "He failed, would you like me to tell you why? Then listed off 10+ reasons such as being 1mph over the speed limit and not stopping long enough at a stop sign. I knew I was in for it at that point. We got into my vehicle and I told him I had to start it via interlock device first...then he marked his clipboard. Told me to make a left turn, id signal to make a left turn then get criticized about my speed, hand position on the wheel, etc. Id even say "okay" to agree and then get told not to speak at all during the test. Then we drove through a school zone, no flashing yellow light was on or blinking and there wasn't a person in sight so I followed the speed limit sign 30mph and then he told me "well that law violation will cost you the test" and then I said there was no blinking yellow light indicating to slow down to 20mph and he rose his voice and we began to argue. I told him he was very unprofessional and I would like to conclude the test now and I drove back to the golden location. Then he says would you like me to tell you why you failed the test? I said you probably wouldn't care to hear my response back to you and he exited the vehicle. So I payed another $80 and made an appointment at the Lakewood location 2 days later. My instructor this time was the lead supervisor. He was great. We talked as we drove, I followed his commands just fine and followed all instructions, and didn't get yelled at or criticized the entire time. We got back to the Lakewood location and he told me I passed with a "7". And I got my license the same day. Community Driving School is great, wonderful alternative to the DMV for testing! THOMAS you should consider working at the license bureau printing license plates. If you're trying to get your license AVOID the golden location at all costs. Instead go to any other of the community driving school locations. Thomas - no stars Lead supervisor - 5/5

I had my drive test today and I was very nervous but, Thomas was great he explained everything…read moreabout the test and eased my nerves. Thank you Thomas I definitely will recommend you and will be bringing my daughter very soon!!!

Terrible. You cannot schedule driving times with instructors and that is required. We have been…read morechecking consistently for months and nothing is available. At this rate my son will not be able to get his license on time because the company does not have driving times available.

Unfortunately I cannot recommend this driving school. I assume the in-class instruction was ok,…read morebut my child managed to get through three 1:1 sessions with an instructor without ever getting on a major highway, driving in the mountains, or practicing parking. Of course as a parent I attempted to cover these myself, but this class absolutely should have included hands-on instructor time with these more difficult elements of driving. They never went on I-25, never got on a windy road and spent zero time on parking. I worked on these with my child, resulting in lots of eye rolling and minimal effort because, duh, teenagers do not listen to their parents. Of course she got her license without issue because none of these areas are tested, but I would have been far more confident in her driving had someone (besides me!) practiced all of these with her.

really bad customer service came with my friend who doesn't talk English take written test but they…read morecame up to 6 times saying don't talk. how you supposed to translate without talk. don't get it

Very nice and friendly people. For someone that didn't have an appointment that day, I was very…read moreglad they could accommodate me into their schedule. I would definitely recommend if you're planning a drive test.

We enrolled our granddaughter for the winter driving class. Watch the videos on the Internet and…read morethe experience was nothing like that at all. There was no "slick track" they watered down some asphalt and let them slide a little bit, but there was no real simulation of driving on ice or snow. Extremely disappointed! Do not recommend them at all.

This company exceeds in teaching their students about how to be a safe driver. But, as someone who…read moreis on the spectrum that needs structure; Master Drive falls short in that field. Having to schedule driving lessons with them is an ABSOLUTE PAIN because their lessons are MONTHS OUT and at odd times, which is an absolute inconvenience. Just to add more salt to the wound, they expect you to pay for three driving lessons for their standard package which does not help you with their driver's test in anyway. Oh? Do you want better results behind the wheel with our premium package? TOO BAD! It costs 1,000 dollars. I wish they could give you more time behind their wheel because driving in an unfamiliar car where you don't know how the car handles isn't a fun experience. And don't get me started with the cars! The floorboards are caked with dirt, the seats inside of the cars are worse for wear, and I've gotten a comment from my teenage brother who's also a student at Master Drive that the Kia Soul that he drived smelled like sweat. The cars that they expect the students to drive don't handle very well especially with the breaks being very spongy. As a driving school that pride's itself for safety, you'd expect them to maintain their cars. NOPE! Their cars are terribly maintained. Take your business somewhere else unless if your okay with a being handed a booklet and a pat on a back that says " We're not going to teach you. You should do our job for us " because this school does not engage with you in anyway with their instructors. Yes, parental guidance is important for driving. But, the instructor needs to also be in the picture creating a personalized plan for their student. Which Master Drive does not with only three lessons in their standard package. Driving students need more time to drive with instructors that want to help their students and be supportive to help them become a safe driver. Protect your pockets people! Find another driver's school or teach your student yourself!

I worked with Tom as my instructor. He was helpful in the early lessons, but after a difficult…read moreexperience at a testing site, he went silent and never followed up to reschedule or check in. As someone learning to drive with anxiety, that lack of support at such a critical moment was really disappointing -- especially at $199 per lesson, with no clear timeline or end goal. I ultimately found another school that went above and beyond for me, and I passed my road test.

Tom is outstanding, his "Fear of Driving" course really helped my daughter overcome a lot of her…read moreanxiety in just three sessions. I rode along a couple of times, his techniques are impressive. Worth every penny! Thanks Tom!