Everything went well, from me walking in the door. This Smoke Shop I'd passed a number of times…read morewhile living in the area but never went inside before a few weeks ago. The Gent behind the counter was friendly, knowledgeable about what products, and different types of (Cannabis). Even though it's imitation ingredients lol. I still wanted to know what were the strengths, ingredients, and disadvantages to the products. I was buying cigarettes for a friend. The Gent answered my questions and I didn't question his expertise. I was just curious about the products. We ALL KNOW TEXAS IS ONLY for its GUNS and Ammunition. It'll make too much sense to Legalize the use of Marijuana Right ? LMAO...nevertheless the service, prices, and quality were all very good.

Sells faulty products. Store and staff is trash. Overpriced. Not worth it. Go somewhere else.read more

Paul, JORDAN, and Jason really know their cigars! And they are willing to take the time to share…read moretheir knowledge about each and every brand and help you make the right selection. The humidor is amazing and so well laid out with such an amazing selection. And, it's pretty amazing to stand out on the patio and watch $20 million jets takeoff, too!

This was my first time at this Cigar shop and lounge. I was introduced to the different flavors and…read moretypes of cigars that they have to offer. No, I'm not Cigar Connoisseur but I do like smelling the different flavors from time to time. I prefer being outside though just because the smoke can be somewhat of a smokescreen.

Man! This place is amazing. Very clean, well kept, and very organized…read more Most importantly, MOE, and ROM, were very helpful and open to answer ANY question I had. They know their stuff, and are very eager to get whatever you need! I go to a tonnnn of shops and this by far is the best I've gone to here in the Dallas area. Thank you Moe, & thank you Rom for some Badass service!

Very nice employees! Great customer service. I have only been in a few times. Once for a…read moreChristmas gift and the to resolve a problem. Different people, but each time extremely helpful!

Dude these guys are the best and have the BEST eat-ables in town and they are so knowledgable…read more This is a SMOKE SHOP don't expect anything more I mean they're cool but they're regular people and they have happy hour which is crazy! It's great recommend 10/10 URB is a great brand and they have so many options

The lady was polite but I found it weird that you have to show ID for non related tobacco…read moreproducts...apparently they've experienced tons of fraud before which is red flag. Policy change or update your POS system. Either way I'd be cautious of your credentials.

I recently moved near by, and I came across your shop because it was less than 2 miles away. There…read moreis a really sweet and helpful young girl named sarah, that helped me with some cleaning issues I was having on my glassware. She was right on everything she suggested and I have to go back for more of the same cleaning solution I picked up, my glassware looks like new. Thank you Sarah.

Today is December 18 and it is about 1 PM. I called 10 minutes ago to ask a question about items…read morethat may or may not be in stock. A young lady answered the phone, and as soon as I started talking, she hung up on me. I called back two or three more times, then she answered and yelled at me into the mic "NO CALL LIST NO CALL LIST". Then hung up again. I am a customer. She hung up on me and yelled at me. I literally said nothing that she was able to hear other than starting to ask a question about items in stock. I literally did absolutely nothing to warrant that response I would very much appreciate management or ownership to contact me on this. I have shopped at the store before, but it's been years. I remember there being great prices and good service. After the way that employed treated me, I don't think I ever wanna come back except to try and talk to management. That woman should not continue working for you, unless you make VERY clear how she should conduct herself. And if for some reason her behavior is something you're OK with, then don't worry. I'll just make sure everyone else knows that too. Also, reading through the Google reviews, it appears I'm not the first person that this woman has grossly mistreated. Absolutely outrageous that she is still working there after months of this behavior.

When you walk in you realize that you're in the humidor already. Good selection of cigars and cigar…read moreaccessories. Staff was thoughtful and knowledgeable. I will return!

The cigar selection was honestly great! I felt welcomed going in so I will definitely be back…read moreagain. 10/10

I always go to this smoke shop for the wide variety of hookah flavors! They are very good. The…read moreservice is also very good.

Worker wasn't friends didn't know products and didn't know how to use the product and give me a…read moreproduct with no box or directions. First time customer and never going back. Waste of money and no knowledge at all

A great place to stop and have a cigar. Nice atmosphere, friendly and knowledgeable staff. All…read morearound good place

I love smoking cigars, however this location does not have a large selection and the cigars are…read moredry. Customer service is decent however cigar knowledge is not what it should be. I am uncertain of the brand of this franchise but I would not recommend to others.