Mary is the best! I always go to her when I am back in town visiting my family! She does…read moreexcellent work, her manicures last, and she is so pleasant to be around. I would like to take her with me wherever I go!

This is the 4th salon I've tried since I moved to Florence two months ago. FINALLY I've found a…read moreplace that I'm happy with!!! Not only did they do a great job on my nails but they actually had a personality and made conversation unlike the others I tried. I'm very happy and will definitely make this my salon of choice!!!

Just WOW I loved every minute of being at freedom nails…read more They greeted me kindly and communicated very well, You have to make sure you are really listening though lol. I got a gel short nail set with 4 different colors for only $55!!! Shut the front door! And my pedicure is currently going amazing with a good massage chair and they massaged my feet and legs. I just moved to Florence last week as I am newly wed with children. So to be able to find a great nail place and get pampered feels really good to my spirit. Thank you to may or mel (don't know how to spell it)

I visit freedom nails today February 10 and had A wonderful experience, my nail tech he was very…read morenice and understanding. I will be visiting freedom nails again and again,I had the best Pedicure that I had since I've been living in Florence

My sister and I came for a mid day date. It was fairly busy at 10am but we got serviced quickly…read more Our techs (Bri and Ny) were good to us! There is a bar inside which is pretty cool! We both got the basic pedicure which was nice! You also receive a complimentary drink of choice. This location has been here for a little over a year.

The salon itself is in a nice location, and the young lady who did my nails was very pleasant and…read morekind. Unfortunately, my overall experience was negatively impacted by the owner/front greeter. When I arrived, I mentioned that I had been calling the salon multiple times and no one answered the phone. She ignored my comment and simply told me to have a seat for my pedicure. Later, she came back and said my pedicure was ready. I again mentioned that no one was answering the phone. Her response was that they were busy and couldn't answer it. However, while I was sitting there, I noticed the phone was not ringing at all--it appeared to be on silent. This gave me the impression that answering calls is not a priority because they rely on regular customers and walk-ins. While I understand salons can get busy, customer service and communication still matter. Because of the owner's mannerism, tone, and dismissive attitude, I will not be returning to this salon. Based on customer service alone, I would rate this experience a zero.

Terrible Way below acceptable standards - nice enough…read morepeople, terrible work and products used. Unacceptable

The best place to get pedicures .Friendly staff and professional. Nice place knowledge employees…read more highly recommend thus nail business .

Massage was a gift for my niece and she raved and raved about Ashley!…read moreShe is a massage officiato and knows a great one versus an ok one. So thanks!

Got my mother a spa day for her bday and this was her response…read more. Aaron was my nail tech. She was amazing. Gentle, kind very professional. I just found the right nail tech. Thank you for making my spa day so delightful. Ashley did my body massage she has anointed hand. I have a new body. I felt amazing. Hope to see you soon for my next massage. Courtney did my facial. She did an excellent job on my brown skin. See you soon Courtney

I had just moved here and decided to go in and change gel-polish on my toenails, it was half grown…read moreout. I know it was $15.00 for new application, but I got charged $21.00 to remove the old gel polish. There was no trimming, no buffering, no sanding, I did not get the pedicure. It was supposed to be a quick service and ole dude treated me like I had the audacity to interrupt his lunch break, after he sat down and grounded off the old polish, told me it was going to be $35.00....? So confused but anyways, went to go check out and he looked at me like I also need to leave a tip on top of that! Will not be returning.

I got the deluxe pedicure and a full set of acrylic with gel polish. The nail tech was very kind…read moreand thoughtful. He listened to my request and I am very happy. I will be back again!!!

I love this spa! I've been here on several occasions for either massage services or…read moremanicure/pedicure or both. Everyone have come in contact with there has been very friendly. The decor is simple and the atmosphere is very quiet and relaxing. The locker room is very clean and the robes are comfy and they actually have larger sizes, which I was worried about. In fact, I was very nervous going to the spa since I'm on the large side but no one made me feel uncomfortable. I felt just like any other client. The manicure and pedicure are very thorough and so relaxing. The polish seems to last a long time (I have just gotten the regular polish, not the gel kind). The manicurists are friendly and will talk to you if you are into that or respect you if you just want to have peace and quiet. The massage was also complete and done respectfully and well. I have never been disappointed with my time spent at the Forum Spa.

My wife purchased me 1hr massage as anniversary present; on W Evans St going toward downtown Flo…read more There is the front check-in desk, then a waiting lobby in middle back area. I don't remember my masseuse name but she was a bit older near retirement age possibly. After disrobe the table is heated which was nice cause room was bit cold. I requested back & calves for areas to address, she started w warm/hot compress, then oil, then into massage. There was bit of small talk as work done but I think dozed off as it was all very relaxing. When she finished my response was "that was fast" and she says it always is. I think it is good to get a professional massage now and again. The hour was $90 if not for gift card.

The first time here got a nail filled by Tom. He was gentle and did a great job. Got a pedicure by…read moreYuki she was gentle and did a great job, too! I'm happy I chose this place. Prices are fair. Clean, and they have lots of booths for nail work and massage chairs for pedicures. Staff are all very nice and easy to communicate with. Definitely thee place to get pampered

It all depends on who you get. Some are good with nails. Others are good with feet. Overall, I…read morewould probably use them again.

Nice nail spot. Seems new so the equipment is awesome! The atmosphere is peaceful and the staff is…read moreextremely nice. The prices are presented up front so there are no surprises.

This is the place I go to get my toenail polish changed and the occasional pedicure. Always leave…read moresatisfied. Clean place, comfy pedi chairs.