I don't recommend this location, I had a poor experience their pizza was cold and under cooked and they have little options.

Cici's Pizza is located off Walnut Creek, in Mansfield, Tx in a large shopping center with ample parking offering an outstanding pizza buffet and more for all your pizza cravings! I came through on a weekday during lunch and it wasn't too packed and offered plenty of seating options. The concept of dining in is easy as to where you order up front, pay for your meal, and head to the wonderful pizza bar to grab your food. They also have a to go option to where you can order online or by phone and pick up your order as well. For starters, they just don't offer great quality pizza but many other additional items as well. They have chicken noodle soup, and to complement them, they also have saltiness crackers. They have a full-blown salad bar that carry's everything from green iceberg lettuce and almost every topping you can imagine from cucumbers, pickles, olives, and more! They offer a great variety of dressings, and my personal favorite is the ranch. They also have a pasta bar with Alfredo and marinara sauce. They are constantly making hot and fresh pizzas around the clock and putting them out for the customers. They have your typical pepperoni pizza, sausage, Buffalo, and my favorite spinach pizza. Believe it or not but you can actually request a personal pizza and they will make it for you to eat there. They just don't offer their standard dough but also a thick crust dough and a thin dough as well. They even have garlic bread that was thick, garlicky, and extremely cheesy! I enjoy dipping the bread into ranch or mixing the Alfredo and marinara to complement it. They even have desserts such as brownies and a lovely cinnamon pizza that was quite tasty. The pizza was ooey gooey with cheese and had the perfect sauce to cheese ratio while the toppings had just the right amount. The staff and crew were extremely friendly and nice and provided second to none customer service. This is the place to go for amazing food, and the prices are extremely reasonable and won't break the bank. They offer soft drinks and water, and they also have a small game arcade in the back. The place was extremely clean, and I enjoyed my meal and left happy with barely a dent in my wallet. Thank you for an amazing experience that my family and I won't forget. read more

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Food was sub par from usual. Atmosphere but as good as Oakdale eithe. guy up front super cheery. Was not told about limitless menu or the fact that they couldn't make personal pizzas cause THEY DIDN'T HAVE THE PANS...... where did they go did they lose them. Also lady in kitchen/pizza area commenting she finding the will to care m, "I don't care i don't care I'm struggling" also no pepperoni pizza on buffet.. pep and jap, ham and pin, BBQ but no pepperoni i had already paid for me and my kids and kids couldn't eat cause no regular pepperoni read more

My husband and I showed up to eat for the first time in over a year. I'm 38 weeks pregnant with a fractured pinky toe. Only shoes I fit into are sandals. This lady decided to close the area around us and mop the floor. To the point our feet are in dirty mop water. We got 1 rounds of plates before we couldn't eat anymore, due to the foul smell of the cleaning chemicals. Not to include she didn't even leave us a path to walk, mop basically touched our area and I'm going to be so pissed if my toe gets infected. When she heard me say " how does she expect us to walk" she literally said " the floor was really dirty." And I responded with " you didn't think to leave us a path? We are still trying to eat here" and she responded with the biggest lie " sorry I didn't see y'all." Mind y'all I'm wearing a BRIGHT pink sweater and we are the only people sitting at a booth that she MOPPED around. Will be demanding a refund. Then around 5:30 we watched her go into the kitchen and start putting pizzas out, no hand hygiene or anything. I hope HR takes a look at the surveillance because this is absurd. We had to wait for the floor to dry before I could safely get up. read more

I had an incident with my order yesterday. I didn't realize that my order was not correct until the next day. I was charged and paid for items that I didn't order and that I didn't receive. Once I realized the error I called the restaurant and spoke to the manager. Oswaldo is the manager. He is "amazing" and this man ABSOLUTELY understands "true customer service". He went above and beyond what was necessary to remedy the mistake. I must recognize this young man for his hard work and dedication to his community and his customers. I would like for Cici's restaurant, management to recognize Oswaldo as a dedicated, loyal employee who takes his job and customer service very serious. In a big way I'm grateful for the error with my order because it gave me the opportunity to meet this dedicated, loyal and kind manager, Oswaldo. I am beyond thankful to meet someone so young who is dedicated to helping customers and treating customers with respect read more

Went on a field trip for my child's school ended up never getting my wings that I ordered after 30 minutes SO NASTY and SO RUDE they even dropped my food and had to make a new batch. never coming back to this location again .The customer service was horrible had to get a refund and still haven't gotten my money back . Worst service ever read more

It was super god especially the soup. But the bad part is that the claw machines may or may not be rigged because I spent 30 dollars on one but didn't win anything. The service was nice. The ambiance was great it was nice and quiet and it had music which was ok. The quarter machines I think were a scam because I bought something that promoted something but it didn't come out like in the picture. read more

Cicis is usually one of my go-to spots, but this location has some rather incompetent staff. The oder got placed 18 minutes before i arrived, yet I still had to wait 20 more minutes for them to make the order. (The store was nearly empty for context) read more

My favorite place to go eat pizza at! The buffet pizzas are served right out of the oven. The desserts are SOO GOOD! Let's just say it HITS! read more

Cicis Pizza - I Cicis - Pizza Near Me - Mansfield, Texas

I come here at least once a week. Good salad bar selection, great variety of pizzas, clean restaurant, and friendly staff. Offers military, government, student, and senior citizen discounts. If you're watching carbs, have them make you a crustless pizza. The same toppings as a regular pizza, without the bread. read more

Cicis Pizza - Pizza Near Me - Mansfield, Texas

I have dined in and ordered carry out at this location a few times. I am always pleased with the friendliness of the staff and the cleanliness of the place. The last two times I've ordered for carry out I arrived home to pizzas that were undercooked. It's quite disappointing to get all the way home to a doughy pizza. No big complaints but just not super pleased with the quality of the food lately. read more

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Pleasantly surprised! In the thirty minutes we were there I never saw any employee or manager stop working to keep everything clean, freshen up, greet or smile! Excellent job all around. I appreciate good, old fashioned customer service in this day and age. read more

Good, budget friendly all you can eat pizza place. Great for the kids. All you can eat everything from obviously pizza, salads, soup, pastas, and desserts. Fresh pizza that doesn't break the bank. read more

I called to order cinnamon rolls to go, which they usually do in 5 minutes. I was told they were not doing takeout orders, yet it let me do it online. I've been craving them for 3 days now so this pregnant lady is NOT happy now. read more

Great place to eat when you are on a budget. Food is good and the staff are friendly.

Super nice staff and management! Pizza was hot and fresh! Best Cicis I've been to in a while, would recommend to anyone in the area. read more

Cicis Pizza - Yummy Mac N Cheese pizza! - Pizza Near Me - Mansfield, Texas

Okay I would have given us a 0 * but you can't do that so I guess I'll give them one and the reason being is because I think this is a very serious issue they have literally used false advertisement because the building says it's closed at 11 it's no where does it say that the buffet closes at that time but it's closed and it's really for delivery they should put it on the window pick up 11 and dine in closes at 9 but they don't do that they literally don't tell you that until you get there the food is fantastic but I think once you start doing false advertisement it's worthy of all your stars being gone cuz that's just deceptive business practices read more

Guys this place is nice, clean, cheap. Kids always enjoy and so do adults! They'll even make crustless pizzas! Yes, I'd come back. Time and time again! Also best customer service for a kind of fast food place. read more

I really don't know how to start this, but my name is John Mcwiley. To start this off I know that the pandemic is all scares right now and we should do everything to keep a distance, but the managers were so rude and employees. For example, they always talk behind somebody while they ate, but the price to eat like a buffet isn't what it was which was a shocker from a good to bad pizza place. In conclusion the pricing wasn't good at all and the employees or staff could had handle it a bit better, but ordering for pick up is much better then eating inside. THE END read more

My son and I had the worst experience ever today around 2:30. The salad was warm and the pizza was terrible. Someone from the kitchen would take a brush and cover each pizza with some type of butter as it was set out which made it even worse. When I approached the owner to discuss I was advised that he was to busy to talk. We have been going there for several years but now the management has changed it is awful. read more

This location exceeded my expectations. Clean. Friendly manager and staff. Thumbs up to you all here!

Every time we come to this Cici's, the staff are always excellent and helpful. We came today during the lunch crowd and the staff were so accommodating in getting pizzas out in a timely manner and making sure everyone was taken care of. read more

This is a well run CiCi's pizza. The buffet is fresh and the place is clean. The servers are nice and the price is right. My little one is a picky eater, so this place helps the whole family enjoy a meal. read more

Absolutely never going back to the specific location . When we got there the manager on duty decided her phone was more important than the customers while ringing up my food she didn't make any eye contact and was scrolling through Facebook (taller blonde lady). The food was mediocre, pizza had grease dripping off of it ; had to soak it up with a napkin. Then I noticed some dirty looks from the employees and brushed it off; then when I went to get a refill of my drink I noticed the employee was staring at me the entire way from my table to the drink machine and back to my table , they then proceeded to stare for more than 2 minutes. Not sure if it was because of my sexual orientation or the marks on my neck but either way it's none of their business , I was just there to say my lunch . They made me so uncomfortable and unwelcomed i lost my appetite and left soon after . Terrible management even while on the line she was on her and not wearing any gloves which is a violation of health code . I could keep going about my terrible experience but I'm sure you get the point . Would honestly give 0 stars but that's not allowed . read more

Pizzas good, chicken is really good.. But.... Very messy, games don't even work for the kids, salad is horrible as well as the dressing.. Should have more varieties when it comes to desserts! read more

Just moved to the area and this place was nearby and we had a coupon for the buffet which was buy one get one free. The reviews seemed okay so I figured we would give it a try. Unfortunately this was some of the most disgusting "food" that I have ever tasted in my life. For the price, I wasn't expecting it to be anything special but I don't think anyone could set their expectations this low. Do yourself a favor and avoid this place. It's dirt cheap for a reason. read more