Rude manager and charged us for someone that even told her they were not going to eat! I've never been to a restaurant with buffet and you HAD to eat!! read more

Dirtiest place I've been to ever would not recommend coming here. Staff was unattended. Peterborough was empty. Floors were dirty. Tables were dirty. If I could give zero stars, I would never come here. Didn't even make it to my seat before we left. read more

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I don't usually leave reviews ... but I was Disappointed in today's service .. I come here often & it's usually decent. Today, no ladle in alfredo sauce , noodles looked horrible & some were hard, picked up a bowl and water went all over the place. Pizza looked like it had been sitting out a while and tasted horrible. The brownies & cinnamon rolls were dry and hard. I will say there is one guy who I see in here often who was doing his job well. wish I knew his name. He was going around checking on guests, grabbing plates & cleaning off tables. read more

I want to try every restaurant in our town at least once. This time it was Cicis in Florence Mall. You have to know what it is coming in, a cheap pizza buffet with low quality made toppings. Positives were the staff was friendly, and I did see one employee sweeping the floor, but that couldn't take away from the eye sore of the over flowing trashcan near the drink machine. The pizzas were all the same crust with the minimal toppings. The slice of supreme I caught before gone was the best of the lot I sampled. There was a spinach which sounds good, it wasn't. The combo of gooey cheese & spinach looked like a snotty mess. I bit into and immediately regretted, disgusting The salad bar was blob; the brownie dessert tasted fine. The buffet price said $8.99 on weekends, my wife added wings (idk why) for $6.99. If you lower your expectations before arriving you may enjoy but don't be surprised if you feel sick afterwards. read more

Tasteless pizza,pasta looked terrible. Bathroom was worse than a truckstop. Even ordered a pizza fresh cooked....special for my son. Just not very good. Pizza was not crispy on the bottom. Kinda inedible. Had one slice of a meat pizza that was decent at best. Salad bar was edible but no real flavor. Even the ranch dressing tasted watery. We went to the bathroom and came back and they cleared/cleaned off our table. Threw away our drinks and everything. Could not believe it. At that point we left. No dessert even. Totally unsatisfying. Especially for 26$. Never again. Our CiCi's in Columbia is much better. read more

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This place is absolutely disgusting. Dirty tables everywhere. Staff is sitting around having a convo. Drink machine- every single drink is flat and stinks. Pizza is cold that's out. Lettuce is brown. Dirty dishes stacked at the end of the buffet by the napkins with food. It's bad. Really bad. It's been a long time since I've been somewhere that's this subpar. Also, they want to put gloves on to serve yourself.Whatever the germs on my hand are the least of this places worries. ‍‍‍‍‍‍‍‍ read more

Cicis Pizza - Table behind us. Ice in the cups is melted, so they've been gone a while. - Pizza Near Me - FLORENCE, South Carolina

The staff were super friendly and the food came out hot and fresh. There was a constant variety of fresh pizzas being served. We will definitely be back the next time we pass through. read more

Cicis Pizza - Garlic Cheesy Bread and pepperoni pizza - Pizza Near Me - FLORENCE, South Carolina

My girls love going here. The pizza is good. The salad bar is OK. It could be better. The staff is always friendly. But I would go here again because like I said my kids love it. read more

The food was great the bathroom was nice and clean l came here with my uncle he said it was great.

This place sucks worst covid around horrible customer service never have any food on the bar and they charged us for an extra person

Cinnamon rolls and garlic bread tasted like chemicals, service wasn't great and the pizza didn't even have sauce and was somehow chewy and hard at the same time. Store was decently clean and the price would have been good if the food was up to par. read more

Pizzas were all old,only one fresh one made while I was there. Live bugs crawling around cash register...wonder where else? The staff were very helpful, and responsive when asked; but I overheard them talking about an employee showing up drunk for work! Also wanted salad ,but the salad bar was awful!! Would not have touched any of it. read more

The two girls at the register were knowledgeable and welcoming. The salad bar was fresh. There was a decent variety of pizza and it was also fresh. There were breadsticks and desserts. A 180 from a few months ago when the salad was rotten and they barely had anything. There were less employees this time but they were quality employees. I hope my experiences continue to be positive. read more

Buffet is poorly maintained. It is dinner time and there are only a few pizzas out. No garlic bread. There are 6+ staff standing around with only one guy actively clearing tables and sweeping. Salad bar is poorly maintained and out of dressing. This is very disappointing!! read more

This CiCis location is horrible, they never have fresh food, the restaurant is always dirty and their employees just sit out in the lobby and talk when there are a lot customers. By far the worst restaurant. read more

okay... let me start this by saying that I've been here numerous times when we come into town, but THIS time, they were out of all the drinks. The food was okay, but it's definitely been better. But this place was filthy! There was like a layer of grime on everything. It smelled of mildewed rag. I wish I would've gotten my money back and left... never again!! The service was fine. read more

We arrived yesterday (Saturday ) around 4 pm. The food was ok. There wasn't many pizzas available when we first arrived but more were put out shortly after we arrived. So many of the staff were just standing around and we're not helpful. The chairs at our table were so gross. They were sticky and desperately needed cleaning. The floor of the restaurant was atrocious and the stack of high chairs in the restaurant were unbelievably filthy. read more

The worst tasting Cici's I have ever been to. The pizza had been sitting for some time and we got there at 11:30 just ahead of what should have been their lunch rush. I attempted to eat a salad, but couldn't. The croutons were soft, the French dressing had an odd color so I chose a ranch to be safe, but it tasted watery and the lettuce seemed dried out. My twin three year olds, who had begged for pizza refused to eat anything except shredded cheese from the salad bar. The kids asked for a brownie and we said we would have to go somewhere else to eat and hit a drivethru just so that we could find something edible. Oh, and the restroom, quite filthy, but not surprised based on the rest of what we saw. The staff seemed friendly, but that didn't help the food taste any better. Recommend a 7-11 pizza before this place again. read more

Absolutely disgusting! As soon as I walked in the door today I was greeted with three children climbing under the reception counter and on top of all the trays with no one saying a word to them. I stepped over four pieces of large trash and pizza on the floor as I went to order. There were no tables (with the exception of one) in the entire place that didn't have dirty plates or greasy fingerprints on everything. The seats are torn, the walls have holes in the drywall, and there is an overall feeling of complete filth in the entire place. And this is at 3 o'clock in the afternoon, not at lunch rush hour. In addition, there was no one cleaning tables, no one picking up plates, no one making pizzas. There were two pizzas on the entire buffet but none of the basic pizzas that most people would want. No breadsticks, no clean plates, no clean silverware. Of the six staff, four were in the back laughing and joking. My family had the same experience about six months ago but we were hoping it was a one time thing. Unfortunately after today's experience I now know this must be common place for the Florence location. It does not matter the price of the buffet, they could give it away for free and I would not come back until there were significant management changes. There was nothing in this restaurant that a good manager could not correct. It's a shame, because it was a great place for a family to go about four years ago. Now we will not be back until management is changed l! read more

I had been to a previous Cici's pizza buffet and it was very good. The place was packed on a cold night with quite a few choices of pizza, salad, multiple soda selections and dessert [brownies]. We spoke with the manager-Lloyd Morris who was very friendly and made my friend and I feel at home. i would recommend and return-it is reasonable priced [cheap] and centrally located. if you don't see the pizza you want, you can ask for it and they will make it for you-what more could you ask for? read more

I was out numbered By my mom and my Fiance I would have given them one star.The staff was less than courteous. The tables and chairs were dirty upon entering. The pizza selection was less than desirable. Physically Couldn't get into the bathroom. Staff members going in to the bathroom with aprons on. If you want cheap pizza cheap time this is the place to be. read more

My family and I have always enjoyed Cicis, but on Thursday, I took the grandchildren there. The service was poor. The drink area was sticky and messy. There were no paper towels in the ladies room. The salad bar and pizza bar needed cleaning and replenishing. Very disappointing. read more

The Worst and general manager stated new owner and no special orders. NO flatbread on the line and was told 15 minutes earlier they would fix it and still none. The WORST read more

Food was decent and-- at just $12 for two people-- a great value. Kids under 3 eat free. But this is definitely not the cleanest Cici's I've ever visited. The bathrooms and high chairs could especially use some TLC. read more

My family and I came to Cici's Pizza to eat. The cashier was not friendly from the start. Upon paying, they rang us up for 5 drinks but we only wanted 3. I then told them 2 waters. The person took 2 waters off and proceeded to put my card in the machine without telling me the total. When I asked the total they acted as if it was a problem. Upon completing the transaction, we proceeded to the bar. I just happened to turn around and the 2 workers along with the manager were all staring at us as one of them was speaking. Their faces were not friendly. I proceeded to walk back and ask if there was a problem. The manager simply looked at me with a blank look and said no. The other 2 workers continued to look like they had an issue. As my family fixed their food and proceeded to a table one of them continued to watch us. I really do not appreciate the behavior not the unwelcome attitudes! We have been coming to this restaurant for years! This is NOT typical behavior of the employees here! A response would be appreciated and hopefully some who can teach these particular employees what customer service is all about!!! read more

Staff was very courteous and pizza was always hot and fresh... And the cheesy bread... Ohhh these cheesy bread.. Ahhhmazing

Cici's is great! Food is cheap yet still good. Great atmosphere. If they don't have the pizza you want, you can just ask, and they'll whip it up for you pretty fast. Great server attitudes and great customer service. One of the guys cleaning even gave my son a dollar for being cool! read more

Pizza was pretty average. A lot of options that a kid would love or a true lover of all things pizza. I tried all the kinds that were on for that day, most of them tasted ok but were dry tasting. The best was the bacon cheddar pizza and the vanilla desert pizza. The price was ok for a buffet. $34 for 4 people with drinks. We don't have any of these where I live so its nice going to them on a road trip but this time it wasn't as good as I remember it last being. read more

I'm only giving two stars because the children enjoyed it. Other than that, my expirence was subpar, to say the least. For starters, the girl at the front was rude and didn't want to wait on us. The tables were nasty, and so were the chairs (there was food stuck on it.). The high chairs were dusty and had food stuck in them also. The drink station smelled like a old rag. None of the pizza was fresh and there wasn't much of a variety. I've never been to a Cici's Pizza establishment like this and its safe to say I probably won't be returning to this one. read more

This is seriously the worst service in Florence. I've given this place far too many opportunities to do better. At this point I can't ever see myself coming back. They employees are rude as hell and there is almost never any pizza on the buffet. Oh and don't you dare request a specific pizza, they'll act like you're asking them to give up their first born child. If you want pizza go to Mellow mushroom and if you want a buffet go to Golden Corral because cici's is not worth your money read more

Absolutely great customer service.Their wings are to die for!! Most of the workers are people friendly and amazing to see people work as one no matter the crowed read more

So I'm in here now...and I'm standing by the only table available which is very dirty. The man looks at me and my daughter waiting for the table to be clean...ten mins later I clean it myself..also only two pizza are out ready to be served...very rude ppl!!! Will not be back to this place read more

If I had to use one word to describe this place it would be FILTHY..My husband and I had to ask them to clean our tables and I took matters into my own hand and got the broom swept the floor my self it didn't look like the staff had the energy to do it, the food was ok, but the place was so nasty I lost my appetite. I also ordered hot wings and I wanted for almost an hr only to find out that they forgot about my order lol they need to do better... read more

You can't really beat going to dinner and having someone with you and still spending under 20 bucks. Spent $12 and got all I could eat. Restroom was clean and staff was very friendly! One of my favorites and would pay more of I had to! read more

For starters id like to say today was the worst ive ever seen any CICIs. First we get there and one of the little boys said the boss was gonna F ing fire him. Then we go to sit down and had no choice but to sit at a dirty table due to the fact that all the tables were dirty. We had to clean our own table all awhile the manager was sitting at a table behind us and watched me wipe it off and afforded no help...... After this we get up to get our food and there was 3 pizzas on the bar none that were fresh. By the time fresh pizza came out my husband and I had already gotten full of the old pizza. We had no time to wait because we had a hungry 5 year old. Needless to say we will not be going back. I would never recommend this CICIs to anyone. read more