The buffet did not disappoint.... Traveled a bit further to try this particular location out and it was well worth it. Fresh food, great options. read more

We have been coming here since our grown grandchildren were little. It is the best Cici's I have ever been to! Although they were slammed tonight, they were on it! The only thing that my youngest granddaughter said was that they need to get the pasta out faster! She said it was so good! The food is always great and a good variety is constantly being added to the bar! They also do a great job keeping the place clean. I won't go to another Cici's except this one! read more

I know most people leave reviews when something goes wrong but I wanted to make sure to leave a positive review! My family and I always come to this location and we have never had a bad experience. The entire team is always nice and helpful. The manager is setting a great example of quality service and respect! They make sure that the restaurant is always clean and they're always willing to lend a helping hand. They make sure that everyone knows that they can always make a special request and they recommend items to try. The pizza bar and salad bar are always neat and clean. This is the only cici's that we go to. Thanks team! read more

Probably one of the best locations of a Cicis pizza that I have been to. Most of the pizza on the line is always fresh. Chicken noodle soup looks like it's always stocked, however very little amount of actual chicken is in it. I like ordering myself personal pizzas which makes this place at the price point so worth it. The dessert is limited but it's always a great way to end the meal. A bang for your buck place for sure. Also they have servers that come around and take your plates to keep the tables cleaned. 7/10 read more

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I can't remember going to CC in the past 15 years so I thought I'd give them a try. For some reason this location has good ratings so I ordered a medium pizza with beef and a medium order of wings. I can tell you in comparison to Pizza Hut Cicis Pizza sucks. It's bland. It's tasteless. If you ask for a well-done crust, they have no idea what it is. I was hoping the wings would be a little bit more like Wingstop, which I really like, and they were not. They were pretty greasy and the outside lacked the crust that you get like when you go to Wingstop. If I was going to order again, I might order the wings and see if they could make them well done without all the grease, but I'm not sure that they could. I do know maybe why they get so high ratings because it was packed with people and mostly with kids that were eating a budget meal . I wish I'd gotten the salad because I might've had more choice and how it turned out, but I'll never go here again. The cash are at the front was very nice even though I had to wait five minutes over and for that I gave her a star. it might be that you have to be there in person to order it so that you can give them exact details rather than writing it out online so that they can read it but I don't know A good lesson learned here read more

The customer service tonight was on point. I don't know everyone's names but from the hostess to the people who helped picked up plates were so nice. We will definitely come back for their variety of pizzas. read more

My daughter works nearby and eats at this location every weekend. There are plenty of restaurants around but this is her favorite because it tastes great and it is affordable bargain for a colllege kid. read more

This is by far the nicest. Cleanest. Most well run CiCis I have ever visited. At the front Michael greeted every guest like family: warm smile and genuine concern/care, recognized several return customers by name. He personally asked my kiddos what kind of pizzas they wanted- which is a small gesture but big for a kid that LOVES cicis. The buffett was always filled with warm food and everything looked good (even for pizza). The other staff were on top of every thing: quickly got me a sling for my infant (so many restaurants don't even carry slings anymore), picked up plates and made sure we were okay and had everything we needed. Honestly the service was better than most restaurants I have pardoned recently. The salad was fresh. All of the games are up and running (also a rarity). Highly recommend for families in or visiting the area ( we passed 5 CiCis closer because of the reviews- so glad we did) read more

Cicis Pizza - tables and chairs in a brightly colored restaurant - Pizza Near Me - Arlington, Texas

I'd like to share the experience that I had this evening at Cici's on Little Rd. Let me start by saying that I haven't been to any Cici's in over 20 years and tonight, I was in shock. When we arrived, the restaurant was a little over half full around 8:15pm. While serving myself on the line, I was asked by the employee overlooking the salad bar if I had a favorite type of pizza he could make for me and when I said spinach, he said he would make sure to keep it ready for me. I didn't order my own pizza, because there was already some on the line. I went back once more and it was gone so I asked for more. A few minutes later a different employee came to my table to let me know there was more ready for me. To say my face looked like this is an understatement. She kept coming back to take our plates and make sure we had everything that we needed. My family stayed until about 9:15pm eating & chatting and the entire time, every employee was extremely polite, friendly, very attentive and kind. The restaurant and bathrooms were clean and well maintained as well. Every employee except 1 looked to be high school age! I have a few questions - where do you find these amazing kids?!? Who trains them?? Can we bring them to other restaurants with us?? In this day and age with supply chain issues and labor shortages, I have heard so many horror stories about the way servers get treated and have even witnessed shameful displays of entitlement. I want to commend the owners of this location and let them know that I was so impressed by their employees. I know it is not said enough - Thank you read more

The food was yummy, the price was right, and the service was excellent! Employees were polite and asked if I needed anything. Kiddos under 3 are only 99 cents! Of course they have a small arcade room with reasonably priced games and such. It was also very clean. Highly recommend this place! read more

What a long awaited absolutely fantastic experience! It seems customer service went the way of the birds recently so this was a pleasant surprise! I ordered 2 buffets and 1 drink for my husband and myself and the counter guy suggested a water cup which I thought was thoughtful. The manager Skyler (?) came over and introduced himself after attempting to speak Spanish with a customer (which us Mexicans find so endearing!) and gave us a pizza for free when we were leaving as it was just about closing time. This started as a review on how clean and fantastic the food (again, even close to closing!!) was but these people went above and beyond and it was so so enjoyable just to have nice folks wait on us. 1,000,000,000% recommend. read more

You definitely get bang for your buck here. The kids love coming and it's great for spirit nights. Inside they have games not too much but I don't think the kids care they get to play and eat. read more

This use to be my favorite place to bring my kids, now it's just have went downhill since the owners kids not working there anymore... I'm here trying to eat pizza and it's cold, they have stopped making pizzas because all the ovens off and they're cleaning the floors remind you it's still like 2 hrs before closing read more

I genuinely haven't had a good customer service experience like this at a cicis in so long. The pizza was even fresh and they made me a custom just cause i mentioned liking it. read more

I'm a Cicis Pizza fan I been eating at them for a while. I like the flavor of the pizza and the choices you get. The all you can eat buffet is my favorite. But I will eat too much so I have to cut myself off. I like the thin pizza the best with peperoni. The stuff crust with cheese is also good. I like most all the pizza to tell the truth. They have a good salad bar but I do not waste my time with salad. And dessert pizza as well. Only issue I have with Cicis is they will make up a lot of pizza early and they will sit under the counter and get cold and will not be fresh. All the stores will do this. So go when they are busy to get the freshest pizza. You can special order if you want to wait a little. That is a good way to get a fresh pizza. And one more thing the price has gotten a little high it will be over 9 dollars with a drink. There are kid prices and senior discounts I like this store nice employees they seem to want to help you enjoy your visit. They ask if you want anything special. The store is clean good lighting plenty of seating. I only go at lunch and they have a good crowd so you get fresh pizza. read more

This is definitely the best location! All employees are extremely helpful and very kind. They are all watching to help everyone. I love this place and will never go to any other. It is so totally worth it here. Thanks to each and every one of you. read more

very kinda and welcoming after a baseball tournament. kept the buffet line full and constantly checked on us.

Yet again, phenomenal service. We come to visit family once a year and make it a priority to come here. Always clean, always friendly. We had 20 people and they assembled us a table in seconds. Love this place. read more

The best CiCi's I've been to. The cleanliness is what stood out most. Then the fact there was never any empty areas in the pizza buffet. The staff was attentive with bussing the used plates. Great job, my kids and I love cici's we'll def be back to this location. read more

So...I have had so many bad experiences here that I told myself last time I would not return. I approached the decision to overturn my own veto with trepidation. I should have listened to me. I arrived for a late lunch (around 2:30pm)...and I have found at places like this it's a roll of the dice. It could all picked over and a staff unmotivated to cook anything fresh because business has slowed. On the other hand, it could all be fresh with a little less selection. Sometimes, it is neither. Today was that sometime. I knew this was not the best use of my lunch dollars, but alas, I went blindly forth. The first indication that we might have a problem was my wait for someone to come from the back of the house to take my money. ($9.05 bought me 1.5 slices of pizza and a go cup for my drink) After a few minutes, the person I assumed to be the manager came out to help me. The dining room was overrun by middle schoolers. Nearly every open table was dirty. The salad bar was reasonably well-kept (keep in mind, these were middle schoolers). The little pasta area contained a pan of partially dried out cavatapi, two tablespoons of Alfredo sauce, and a crusted-over marinara. The selection of pizza was worse. Why on earth would you put out THREE cheese pizzas at once? These were obviously there to set off the two veggie pizzas. In the thirty minutes I was there, they only put out one new pizza- CHEESE. I mean seriously, folks...I know I can ask them to make me whatever I want, but I shouldn't have to. Every time I see someone do that, the employees give them dirty looks. The last thing I want is a sneezer. After the aforementioned half hour, the manager and one employee started cleaning the dining room. I gave up & went to top off my tea...and found no lids. I tracked down the very sincere lady in the manager's shirt & asked for a lid, which she provided. I then explained to her my dissatisfaction. She told me that she just transferred to this location. I explained to her that I've made a series of terrible experiences & would not be back. She may have apologized. She did offer to make me a pizza to go. Considering I had already been waiting 45 minutes for a fresh pizza with something more interesting than pepperoni and/or cheese, I had no desire to wait longer, and explained this. To further cement that my vow to never return, her boss stood off to one side during half of our conversation, and he said nothing. Should you choose to eat here, please do not expect anyone to give a darn, in other words. Do so at your own risk. read more

Cicis Pizza - Every table looks like this while the manager was in the back talking - Pizza Near Me - Arlington, Texas

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This location is the Absolute Best! The owner Mark makes sure to greet everyone and ensure they are having the best service and environment. The staff working the pizza counter will ask you every single time if you'd like for them to make you a special pizza or if you've found your favorite. The staff cleaning tables come around frequently to clear your dirty plates so you do t have a ton stacked at your table!! 5 stars all around!! We are definitely becoming regulars here! read more

I had their pizza which was fairly good. They have many other Italian foods on their menu which I didn't try. The service was fast and efficient. read more

Everything was great! Best Cici's branch I've been to. We went 11:30 there was 2school bus, in short it was jampacked. But nevertheless, employees were super nice, especially the owner/manager. Food was never emptied and everything looks fresh from the oven. I loved this place, its clean and comfy. Will count it as my go to pizza place now! Very affordable for the service and quality!!! read more

I went to this store that is usually very good. This particular instance going through buffet the Pizza was good but I was only one to get salad bar also. There is serious issue there cucumber's had yellow tint color and I only could eat little of salad but it was enough that soon after made me sick. This place seems to not put out fresh salad or clean high bacteria area read more

For the price point, the buffet is certainly worth it. You're getting the same quality pizza as Dominoes but as much of it as you want. Generally, the service is good -- the cashiers are friendly and the servers are ready and willing to make whatever pizza you want given the toppings they have. The owner and Skyler, one of the managers, are very kind and go out of their way to make you feel welcome. Like many others, I was consistently impressed by the quality of the pizza and service and dined in three times in the past two months, with my last visit before that being some 12-15 years ago. However, my most recent experience ordering a pizza to go was a complete disaster. I ordered a large vegetarian pizza for $7.99, the same price as the buffet. I asked for a few extra toppings (the same ones that come with the pizza, just more of them), and the manager on staff (Skyler's brother, apparently) came in with a very arrogant tone, preaching to me that extra toppings would cost extra. I was genuinely confused by this, since as a dine-in customer, I could eat as much as I wanted to for the same price. Instead of addressing me politely, he insinuated from the start of our conversation that I was being unreasonable just for asking why. After lecturing me with an air of condescension, he himself empathized with me and admitted that there was nothing he could do since pricing was set at the corporate level. In fact, that's all he needed to say from the beginning itself, instead of talking down to me, the customer, who is giving him business. Then, right in the middle of our conversation, a customer, who had no context, decided to confront me about the situation when I was perfectly within my rights to ask about and understand what I was paying for. When I told him to stay out, he continued to engage, because he "didn't want the manager to get in trouble, so he would talk on [the manager's] behalf." Needless to say, this was a very unpleasant way to spend an evening, and I won't be returning to this location. read more

Best cicis I've ever been to. Excellent service and food is always on point! Great staff

The Cicis on Little Road in Arlington is amazing. 3/21 the owner was there and everything was great:) Food, service, and staff. Jasmine went above and beyond. read more

First of all they greet you when you enter and exit. The staff all around is friendly and serviceable. The food gets rotated frequently. The tables are wiped down as soon as you leave. The staff comes up to take plates. They regularly wipe tables. Great kid friendly atmosphere. read more

this location is the bomb.com by far the best cicis around! they have great service, fresh pizza, and extra clean you name it! they got it skylar was absolutely outstanding and welcoming along with every orher staff member there from the moment you walk in till you leave . 10 out of 10 would come again!! read more

This is not your average cici's. All of the employees are respectful, helpful, and friendly. I've seen the manager and owner run this place amazing! The atmosphere is very positive. Pizzas always fresh. Love this cici's... I would drive by another one just to come here! read more

Always greeted once we walk in the door. The staff is very polite and friendly. They're quick to bus their tables and ask if you need anything or to just ask for them by name. Manager always seems to ask us how everything is as well, which is great to see. It's a buffet of pizza what's not to like? read more

The Cici's in Towne Square Roanoke, VA has an amazing manager (I don't know his name but he has glasses and a short beard) whenever he is working the food is fresh and delicious! He's been in here busting his butt with only one other employee here to help (who walked in the same time I did) I hope y'all are paying him well, either way he deserves a raise or a bonus! read more

I take my 5 stars back and give 10 stars. My wife got into an accident earlier today, we weren't able to leave the house after she got home. We were hungry, so we called Cici's to ask if they deliver. I spoke with Michael, the assistant manager and he said he'd deliver. The man drove 30 minutes to deliver pizza and wings for us. He even included extra wings and told me if we needed anything else tonight, he had no problem helping. I included pictures of the loaded down pizzas! read more

Cicis Pizza - Pizza! - Pizza Near Me - Arlington, Texas

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Amazing customer service. Come here for my kiddo. Not a pizza fan, but these employees go above and beyond for a great experience! Tavon is the best?? read more

We drove a bit further to this location because we had a pretty bad experience at almost every other cicis in arlington. The manager came up to me and thanked me for choosing cicis before I even got my food. He stated after Covid people forgot about hospitality which is true. He coached his staff and worked along side the entire time. Even turned the all star game on in between. He noticed a table was unequal and fixed the table right then. All small but very noticeable actions to myself and hopefully his staff. Leading by example, constructive Criticism and praising employees all were shown in the short 45 min experience. No typical of cicis in my experience. They should be commended for there efforts. read more

ZERO Covid-19 protocols in place We visited Cici's on Little road this evening. here are our observations: 1. There are no posted notices requiring masks nor social distancing anywhere. 2. All tables and booths are open with normal spacing 3. Both the pizza and salad buffets are open with their regular spatulas and tongs and plates being handled by every patron in the restaurant. 4. No one in the restaurant was wearing a mask, even while serving themselves at the buffet. 5. 2 of the 5 employees were not wearing masks. 6. When I inquired with the cashier, she told me they don't enforce any covid restrictions 7. We observed 15 high school age patrons in different parties and 2 families come through the door with no masks, and were served as usual (see attached photo). 8. There was no hand sanitizer visible anywhere 9. There was no sanitizing done to any surface nor utensil by any employee while we were there. Patronize at your own risk read more

If I could rate a 0 I would. This place made me feel like I left with Covid. The employees are all maskless with the exception of the order taker, and there is no sanitizer for anyone to use before they touch things or social distancing by closing some tables. I doubt they care about their own health, much less my family's health. read more

Great place. The people are nice and service is fantastic. Very clean and plenty of seating. Not too many children sprinting around like the norm. Pizza was on point. Stacked my first plate high. Cold root beer to wash it all down. Definitely coming back here again and going to town on some pizza! 5 stars!!! read more

Cicis Pizza - Sitting area - Pizza Near Me - Arlington, Texas

the greatest cici's ever! It's been years since I ate cici's but I'll definitely be back! The young man in the front, I think his name was Jose was really cool. read more

From the moment you walk in the door staff is very welcoming making you feel right at home, I have never been to such a clean and organized cicis even on a busy Friday night the staff was on it. My family and I love coming to this location worth the drive this is how all cicis should be operating definitely recommend. read more