This is a branch in a standalone building. There are no tellers at this location. There is one bank…read moremachine near the entrance and a full-service bank machine in the middle. There are advisors in their own offices. It is sparse and modern inside. I believe the branch opened 4 years ago. Since then, the banner has been updated to reflect the new logo. The branch is wheelchair accessible. There is paid neighbourhood street parking. Review 2025-050

One thing I am is a nice and pleasant dude. One thing I am…read morenot is a finance whiz. I'm great at budgeting and all that, but when it comes to economic theory, currency prices and investments, I need a little help. I went to this RBC branch (the closest one to my place) to try to get this help from an expert. Surely, if a person works in a bank, they ought to be qualified to answer basic financial questions. See, I get paid in US dollars. I check the Internet for the conversion rate before depositing my paychecks to get as favourable a rate as I can. But I always find there's a discrepancy between the rate the Internet shows, and the rate I actually got, for the same time period. This was curious to me, so I went in to ask about it. "The market changes all the time, sir." Is the answer I got. Okay, I'm a pleasant dude. I can take this condescension and turn it around. "Yes, but I checked the rate at the time of my deposit, and it was better than the rate I got. "It's different if you're buying or if you're selling." Ah, thank you, bank woman, more condescension. You're right, I did come in here with too high an opinion of myself. I DO MATH. I know that converting one way requires the inverse operation from converting the other way between two units. It got a little ugly, uglier than I like my interactions to get. I just needed some explanation as to WHY there was a discrepancy, but the woman kept insisting that it was my error. I left unsatisfied. The woman, never truly understanding my question, remained steadfastly ignorant. (Turns out the answer is that banks never actually use market rates to determine conversion but instead rely on a different value provided by the Bank of Canada. THANKS FOR EXPLAINING THIS LADY. I had to look it up myself later.) Anyway, this is a nice bank in a nice neighbourhood. They greet you pleasantly when you enter, and I've never seen the lineups too long. But, jeez, louise, don't assume your customers are idiots. I DO MATH!

Great RBC branch. I have been banking there for over 20 years. Always courteous. Always…read moreprofessional. Incredible staff and extremely helpful. 5 stars for sure!

I don't know what happened with this bank.. Been banking with them for 10 years. All my accounts…read moreare with TD personal and business. My credit is excellent and i have never paid interest on my credit cards. Always paid 2-3 times a month my bill. First time i applied for a business credit card for just $1000, i was denied. When i asked the financial adviser who did the application why was that, she just replied she was not sure and that there was no explanations to why it was denied. \ I know for a fact that the person who looks at the file from the main office writes notes regarding any decisions made when the application is sent through the branch. She was either lazy to explain or she messed up my application which means an unnecessary hit on my credit. Long story short.. I canceled all my accounts with TD. Switched to scotia bank.

I have yet to find any financial institution that is as good as MemberOne. It is truly a hidden…read moregem. A few years ago, I found myself looking for a new banking institution, one that would truly understand my needs. I checked out a few banks, and they sure didn't understand my needs - at all. Then, one day, I was walking by MemberOne, and decided to check it out. I'd heard about MemberOne from my neighbours, who work at WS&IB, and they said nothing but good things about it too, and also mentioned it had recently opened to the public so that anyone could join. I was a bit skeptical at first, but I made an appointment with Irina, and was amazed at the service, from the moment I stepped into Irina's office to open the account, to present. Irina was able to get me everything I needed. Irina (as well as all the other staff) are truly wonderful, very professional, and very pleasant to deal with. Not to mention they actually know what they're talking about. I've never had any complaints. They've been there to help me when I've needed it, such as the time I needed a small loan for some dental work and no one else would help me because of my financial situation at the time. While they may only have one branch and somewhat limited hours (M-F 8 to 3), the service more than makes up for it. The fees are very reasonable too - $8/month for just about everything one could ask for. Sure, there are free bank accounts out there, but do those banks actually look after you? Didn't think so... I think $8/month is very fair for what you get. Don't let the modern look of the place fool you - this is a place that still uses the same old-fashioned principles Credit Unions are known for. I've sent multiple friends to MemberOne and all of them were amazed. Trust me, you'll feel the same way, and you will NOT be disappointed.

I recently changed banks. I cancelled my CIBC chequing account. I have had it since 2007 when I was…read moreemployed there. You do get some good banking perks when you are working for CIBC. However, once you depart the institution, most of those perks go away. I was paying the standard $4 monthly fee for everyday transactions. I decided to cancel this account and look for something better. Recently, I came across an ad for Equitable (EQ) bank. Dan and Eugene Levy were talking about how EQ Bank offers no fees and high interest on everyday banking. Cool! I signed up online. The process was straightforward to open a chequing account. You do need to order a bank card, which acts like a loadable prepaid MasterCard. You have the option of loading funds automatically when your balance is running low or manually loading funds from your chequing account. It took just over a week for my card to arrive in the mail. I activated it online. I did my first transaction when I fetched lunch at work. I inserted my card in the payment machine and it was activated without entering a PIN. What makes EQ Bank appealing is going to any ATM in Canada to withdraw funds. You may get a transaction fee at first. However, a few days later, this fee gets refunded by the bank. It's neat. There are no fees. There is no overdraft. You don't get dinged for non-sufficient funds fees. It's different and refreshing. My chequing account has an interest rate of 2%. Not too shabby. For savings, I have two accounts: - A regular tax-free savings account (TFSA) that earns 2.5% interest - A notice savings account that earns 3.5% interest The notice savings account yields higher interest. If I do need to withdraw money from it, it takes ten days for the funds to be released. The idea is to save your money with high interest and not have the need to take it out often. There's another level. If you want thirty days for your funds to be released, the interest rate is at 3.65%. You can open two notice savings accounts with different notice periods. I have yet to do it. I'm good with two savings accounts! There are other products that EQ Bank offers: - First home savings account - GICs - US dollar account - EQ Bank RSP I made the change to have my pay deposited to my EQ chequing account. I did the change on a Monday and my funds were in my chequing account on Wednesday night just before 10 pm. My payday is every other Thursday, so it was early. No complaints! To add funds, you can either link an external account to your EQ chequing account or send an Interac e-Transfer. The former takes a lot longer. I recommend the latter, which ranges for instantly to thirty minutes, depending on your external bank. All of my Interac e-Transfers have been immediately. I have yet to deposit a cheque. It's a question of taking a photo through the EQ Bank app. The app has worked well for me thus far. I like EQ Bank. I'm happy that I made the switch. (416)

EQ Bank has been my main squeeze for GICs, I came across EQ a couple years ago after looking at GIC…read morerates online. They are not the highest rate, but seems to be more well-known than other online-only banks. I use EQ specifically to rollover/ladder my GICs with extra savings that I might need in a 6-12 month period (emergency funds) instead of the big banks' terrible "high-interest savings" rates. I also have my FHSA accounts here for that sweet GIC interest so that it makes some money in case I need it within the next 6 to 12 months for a down payment. I don't like the idea of having FHSA funds in the market since the whole point is to have it available at a predictable time/amount. So far, my only gripe with EQ (like most online only banks) is their delays on posting deposits as well as withdrawals. Just be aware of their 5 business days EFT delays, expect longer than shorter scenarios... I've never used EQ's referral before, but apparently its $20 to the party opening an account with a min of $100 for 30 days and the referrer also gets $20 up to a lifetime limit of $500. I'll post an update with any details if it ever gets claimed. My Referral Code: join.eqbank.ca/?code=KELVIN6372

Had to rush to bmo to withdraw USD funds and found their systems down. This is not the first time…read morethis has happened. This time I was on my way to the airport so a bit worried and said as much and I got such unbelievable attitude from two of the tellers, it left me speechless. They didn't seem the least bit contrite that their delays would quite possibly be costing me a flight. I specifically booked this last minute emergency trip with a stop at the bank in mind (I wanted the red-eye but needed to make a bank run first) and as it turns out, even a 30min window did not suffice. When I asked what the closest branch was they didn't even have an answer ready for me. If I don't make this flight, they'll be hearing from me. Actually, they might hear from me regardless. I don't think the way they snapped at me was acceptable so... I RECOMMEND- any other branch Extra tip- this one is one or the few that opens Saturdays at 9am, hence my dilemma. The systems were down across all branches.

I was at this branch today and I was told that I will have to go downstairs. This Chinese BMO…read moreemployee would not let me into the bank. As a senior, I did not want to go back downstairs to do my banking. He rudely said to me "what do you want??" I explained to him that I wanted to deposit a check. Again, he rudely said to me "you can't go in the bank!" I seen other customers in the bank. I got frustrated and left the building at Yonge and Eglington St. I want to change banks now!!!!! April 23, 2020

A single location credit union but making use of electronics it has a broad reach…read more It originated as a financial tool for the Toronto Finnish community. As I understand it they welcome locals in the area to also join currently. They are capable of transacting business in English or in Finnish. The services rival the big banks in their breath.

From the owner: Your trusted local partner for everyday banking, built on friendly, personal service. read more

I wanted to speak to a specific consultant about a problem I was having opening a cash investment…read moreaccount. The young man treated me with great suspicion, wanting me to insert my card and peppering me with questions about reasons for wanting to speak to the consultant. I answered briefly, thinking it was none of his business. He continued to press the questions, appearing not to understand. I just left the branch. I doubt if he were going to let me speak to the person I had in mind anyhow. Such gatekeeping to a long-time and mature customer was inappropriate. I will opt for the instant teller whenever possible now. How does that constitute the good service you would foster at your branches? JASA

Staff not trained in what to do when setting up and administering a Trust Account. Apparently banks…read moredo not train their staff properly any more.