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Toronto, ON
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8 years ago
I just use these atms. Been coming here cause it's convenient. Right at the corner of dufferin and st Clair west north west corner.
1164 St Clair Ave W
Toronto, ON M6E 1B3
Canada
(416) 652-1152
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https://locations.cibc.com/on/toronto/07602
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People searched for Banks & Credit Unions 1,401 times last month within 15 miles of this business.
TD Canada Trust Bank
(23 reviews)
My 13 year old daughter locked her card and reported a suspicious transaction in her online…read moreaccount. When she realized this transaction was not fraud she tried to go back online to unlock her card but her account was locked. I called TD customer service and they asked to soeak with her. She was not with me so I did a 3 way calling no issues. She told us to call the fraud department so I did. The lady insisted to speak with my daughter but refused to do the 3 way calling. She said to call back when she is with you. What is the difference with 3 way calling she can verify the identity of the person. When I tried to do the 3 way calling she hung up on me. What bad customer service. When my mortgage renews might go to another bank.
TD is terrible they will use any clause in the contract to not pay money. I was frauded a lot of…read moremoney and they turned around and said that the person had my personal information so as the contract says that it's on me. when this person on camera was not me and I did not know the person who took the money. I tried to appeal and they said to bad we are sticking to our position even with a credit card that was opened online was not even from me. Terrible fraud services can't even do their jobs properly and no one cares!
TD Canada Trust
(7 reviews)
I have had an account with TD for my entire life. Big mistake, BIG, HUGE!!!…read moreI rarely go to this particular branch because of the terrible experience I have had with each visit. Firstly, the "Security guard" was listening to music in her headphones and dancing in the window and not being attentive to her surroundings. That didn't make me feel more secure. Secondly, I was there to deposit a CERTIFIED cheque from another branch of TD Bank. After waiting for it to be approved by a manager, I was asked what the cheque was for! That's personal and of no relevance to the transaction...it is a CERTIFIED CHEQUE from TD Bank! Full stop, we cannot proceed further unless I provide an answer. Unbelievable!! Then I was told that there would be a 5 business day waiting period. Really?!?!! I asked why and was told that it needs to be cleared. Again, it is a CERTIFIED CHEQUE from within their own company! It had already been cleared. All this, yet they were happy to cash a stolen cheque drawn on my account without any questions or even verifying the signature on it, which clearly was not mine, and scolded ME for apparently letting someone access my chequebook (they broke into my house, then my locked desk drawer to get to the chequebook). THEY CASHED A FRAUDULENT CHEQUE DRAWN FROM MY ACCOUNT AND TRIED TO BLAME ME!!! I have had enough of this shocking BS with TD Bank and I am closing all of my accounts and moving my wealth to a better bank.
TD bank is the lowest of the low. Too many issues to list here; the latest is I cannot pay my GST…read morethrough my business account. The level of incompetence, and level of service is so egregious that it must be deliberate. Back in the day I switched banks when they did something really stupid. but now it's difficult with RRSPs, investment accounts, and a business account which I can only change after my contract is finished. But despite the difficulty, it will be worth having much less aggravation, I don't expect the bank I switch to, to be perfect, but they will have such a low bar to clear, that even poor customer service will be an improvement
CIBC
(10 reviews)
This bank branch is cheating customers. I came to make checks, they asked me if I wanted to make…read moreduplicates, I said no. They said that the price would not change and would still be 56. Today they took 72.24 from me and explained that these were duplicates. Total deception!
I got the feeling the staff is a little impatient and not that respectful because I can't speak…read moreEnglish fluently.
BMO Bank of Montreal
I think more concern for privacy breach is apparent with BMO…read more BMO Investorline, a subset of the services from BMO called my workplace to verify the name on the account. It was very odd that a Luke N. (who is an independent advisor out of Texas) would call verifying the name on the account; an account that was not newly opened. After talking with my employer and informing where it is "an employee banks" they followed up with an email. Alikahan took my call and told me they just want to verify my name. I expressed my concern asking why is it that you are checking my name when you took my IDs when opening the account and you would have this information on your file already. He did not have any answer insisting that was the purpose of the call. I will say very clearly this unprofessional to talk and disclose to an employer information on banking information or where employees invest. It is also unacceptable to waste customer time calling when the information is accessible. I would say the only valid reason for calling is if there was a privacy breach and you have lost my ID, in that case it is your responsibility for notifying that you in fact lost the customer information. That must be why you are calling :)
Fellow Yelpers: If…read moreyou receive calls from BMO trying to upsell you product(s), forget about not getting any more intrusive calls from them, even if you demand they stop!!!! I was advised by the Bank today (via e-mail), that I had to call a number etc., etc., to be taken off their ******* list - i.e. it has become MY responsibility to ask them to stop trying to sell me THEIR product(s). Do they go out of their way to annoy people?!!! *Argh*!!!!!!!
RBC Royal Bank
(6 reviews)
Terrible experience I've ever visited. There was a clerk RIYA was SO RUDE. My bank account was…read moredeactivated and I wanted to know why my bank account is locked. I asked about to RIYA and she BLAMED ME about why didn't you wrote name to my account EVNE IF I DIDN'T and MADE FUN OF ME about about my bank status. How can it be possible? Am I living in developed country now? Please don't try to make a undeveloped third world country in the first world country. PLEASE
I bank with RBC but do not hold a debit or credit card. I cannot reach a representative for…read moreassistance without a debit or credit card number. It is absurd and beyond frustrating. I will not open any new accounts with RBC.
(2 reviews)
I know it's generally considered un-Canadian to say something nice about a Big Five bank, but I'm…read morevery happy with my local bank branch. The tellers here come across as warm, friendly, and solution-orientated people. They seem to really welcome and embrace the unique Village community. My dog likes coming in too cause she always gets a biscuit.
don't come here!!! rude staff with absolute zero customer service. 3rd time in 2 years they've…read moreshowed incompetence with transactions. will go to another branch
(4 reviews)
Amazing service, and a quiet location. Everyone has been extremely helpful and never rushed. I left…read moreTD which had declining service levels, and huge lineups. This branch is a breath of fresh air.
I'm still waiting for the final result of my complaint with this institution. Once I have this I…read morewill decide what to say here. As it stands now, I am not impressed with the service from this location.
Janice at the branch is the very worst teller I've ever dealt with, if you bank with RBC avoid this…read morebranch.
I think Janice was fine. If you bank with RBC this is an a-ok place to go. Also there are chairs…read morefor waiting. Very nice. Many places don't have chairs.
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This Victoria Avenue TD Canada Trust branch is located in the Esquire Plaza just northeast of Hwy…read more401. There are 2 Green Machines available 24-7 to complete self-serve financial transactions. Full counter services are available by queuing up between the railings; I always disliked being treated like an animal but it keeps others from jumping in front of me...so I'll get over it. I've been a life-long TD Bank client even before it merged with Canada Trust; Branch hours and access to Green Machines being at the top of my list! Today, I had to meet with a financial products rep to make an adjustment to an account. Sophia provided excellent, friendly and prompt customer service!
Drive through banking…read more I'm a lazy s**t and I love the idea of drive through things Atm drive through that not only gives you money but you can electronically deposit cheques and cash Love love love
Tip: RBC ATMs are great if you have USD bills that you want to deposit and exchange for Canadian…read morecurrency. You deposit them and you get the USD amount is either printed on a paper receipt or displayed on the screen. It'll take a couple of business days for that amount to be converted to CAD and settled as a deposit to your account. Earlier today, I was walking over to Starbucks from Sunset Grill at Eagles Landing Plaza in Vaughan. This RBC branch was next door to Starbucks. I decided to check it out. The branch closes at 4 pm on Saturday. I had roughly ten minutes left before it closed for the weekend. The branch looked like it was about to close. This branch has three ATMs. Two are in the branch. One is at the drive-thru. I didn't use any of them, as I didn't need to do any transactions. The ones in the branch were operational There was a person in the branch, sitting down, looking at her phone. I couldn't tell if she was a customer or a staff member. She did look bored. The branch hours are decent. It's open at 9:30 am most days, except for Saturdays when it's open at 9am. This branch is closed on Sundays. This branch closes most days at 5 pm. It stays open late on Thursdays until 8 pm and Fridays till 6 pm. As mentioned, it closes at 4 pm on Saturdays. This RBC is wheelchair-accessible. There is a button to open the door. The sidewalk allows you to roll up and down it to get to the branch, which is helpful. It's a decent branch. It was nice getting a brief look at it. (75)
I recently opened a new account at the RBC Markham branch and had a fantastic experience thanks to…read moreTony Choi. He made the entire process incredibly smooth and easy to understand. Highly recommend seeing him if you need help with your banking!
This RBC location has been here for several years. Oddly, I have never set foot in the branch. I…read moreonly visit the drive-thru ATM. I like that you can use the drive-thru ATM without any around-the-building or strange curves that can potentially ruin the left side of your car. I don't recall ever having any issues at the ATM. It's always functional when I have needed to use it. The only downside is that once you are done with the drive-thru ATM, you have to head out on the road. If you want to shop at the other stores within the strip mall, you need to cycle back. With the bank located in a strip mall, there is plenty of parking. (15)
I typically shop at the Shoppers Drug Mart that is within the same oddly designed strip mall. On…read moreSaturday, I needed to deposit some money in my chequing account and decided to pay this location a visit. This CIBC is located across from Menchies, which I have frequented once. I got a prime parking spot and made my way inside the branch. I held the door for an older gentleman. He thanked me and we had a brief conversation. I liked it, as it makes you feel like it's a small neighbourhood of folks looking out for one another. This branch has four ATMs. I was impressed! No waiting at all. Both the gentleman and I did our banking there, along with an existing customer pressing away at the screen. This branch is huge and inviting! It makes me want to call this branch my home one. (212)
This branch used to locate at the Garden Basket Plaza... a small tiny branch stuck right at the…read morecorner..... and now....... This location is at least 3 times bigger!!! I can see how the manager and the staffs feel so excited and proud of this sparkling new location! Lines are never too long... but I usually just prefer using the Instant Teller. The staffs here are always helpful and some of them have been working here for a long long time! Though not open on Sundays, for Sunday banking go visit the branch at McCowan and Bullock!
Just wanted to update the review that said they exchange cash currency as they don't. They would…read moreneed to create a bank account for you to do so as was explained to me. You can exchange cash down the street at the Currency Shoppe with good rates.
This 5 stars is to encourage you (as a tourist from outside the country) to exchange your currency…read morehere! They only charge a service fee of $2.50, which is amazing (especially since the Foreign Exchange places at the Eaton Centre charge a $5 service fee). They are also very friendly, and you don't need to have an account with them to exchange money. This place is in Chinatown, not far from the downtown area.
Tip: There are two ATMs in the lobby…read more On Wednesday night, I had to make a cash deposit. I needed a Royal Bank. I had just come out from Shoppers Drug Mart and noticed this RBC Royal Bank in the sample plaza. Nice! I put away my items in my car. I didn't bother driving over to the bank. I wanted to test out my hip after straining it a couple of hours earlier, so I walked over. The hip was okay as I made my way over to this branch. From the exterior, this bank is long. It does not have a drive-thru. I headed over to the main entrance. It does not have a button for accessibility to open the doors. You do need to tug at one of the door handles. The second set of doors to the ATMs were already propped open. I did see an accessibility button to open those sets of doors. Such a weird design for accessibility. I will say that the doors were wide enough for a wheelchair to clear them. I made a cash deposit. I inserted my client card, entered my PIN, and then selected deposit. I like that RBC ATMs scan bills well. It accurately tallied up my bills and my deposit was done. The ATM area was clean and bright. I appreciated it. I was here at around 7:30 pm on a Wednesday night. The branch had closed for the day. It's open on weekdays at 9:30 am and closes at 5 pm, with the exception of Thursdays and Fridays when this place closes at 8 pm and 6 pm, respectively. On Saturdays, it's open at 9 am and closes at 4 pm. The branch is closed on Sundays. I'm glad that this branch exists. I visit this plaza mainly for Shoppers Drug Mart. It's nice to know that I can do ATM transactions at this RBC, too. (352)
Having worked in the financial industry for over 7 years in a previous career, I feel as if I'm at…read morea disadvantage going into the bank. I answer my own questions. I wish I had the TDCT system on my home computer. This way I can complete my transactions faster. It would save me a heck of allot more time doing my own RSP and mutual fund investing. Why do they constantly book my appointment with a non-mutual fund rep when it clearly states on my profile that my RSPs are in mutual fund accounts? From what I recall, whenever someone calls in to make an RSP appointment, the staff member who answered the phone is to look at the customer's profile quickly to ensure the appointment is booked with the appropriate service rep. Well whatever. Each time I call, I assume they have completed the proper research to book the appointment. I shouldn't bother giving them the benefit of the doubt. But stupid me, I do. And repeatedly, each time I come in, that individual I'm booked with can not complete my transaction in front of me and needs to forward my request to someone else. Any normal person would be annoyed. Then again... I'm not normal. (Haha!) But regardless of the lack of real time service, the staff have been always been friendly, easy to get along with and have always communicated to me articulately on why someone else will have to complete the transaction. This is key. It's all in the communication. And this branch has always proved TDCT deserves my business even if they fail in booking my appointments with the correct person. Btw, the majority of this branch's clients are business customers. Therefore during the busy times such as RSP deadline day, there will always be someone available to help you with your contribution. Great location to avoid personal banking investing line ups.
This TD branch can be difficult to leave by car, especially going west on Queensway. You can also…read moreexpect waits on busier days around lunch and after 4. Beyond that, the service here is good. Everyone behind the counter seems knowledgable of products and services. Also, like many td branches, this one has a machine that counts and sorts coins for you. Pretty cool.
It is nice that the branch is open on Sat…read more It is nice located at the north-east corner of Bloor and Bathurst. The branch is clean and bright. There are two ATMs. They accept cash deposits without an envelope. One ATM can dispense US$ cash.
So I ve just realized that - apart from giving me free money - this particular branch excels in all…read moreareas: 1. Sumit goes above and beyond to meet customer needs. 2. Bonnie works hard to ensure that things go smoothly and makes helpful suggestions to save time or money. 3. All of the tellers are SO friendly, helpful, patient and professional. 4. Jonathan and Bonnie really went over and above to help me out with an ongoing issue. I am always treated well by all of the staff here! I like to just come in to say hi sometimes because I always feel welcomed here! P.S.Note to reviewer who gave a ridiculously low rating because the staff didn't notice it was your birthday while, I dunno, trying to do their job. Perhaps you should have mentioned something, then you wouldn't have given such a low rating based on nothing more than disappointment for them in doing their jobs!
I often visit the drive-thru ATM when I need cash. I have yet to go inside for any specific…read morefinancial service. The drive-thru is interesting. One lane is for the ATM. There is a makeshift lane where at least one car seems to always be parked there. When you do exit the ATM area, you do need to pay attention to customers coming and going. There is a pedestrian path that cuts through the drive-thru, which is odd. The traffic around the area can get busy. You either exit onto Woodbine Avenue or you wait forever to turn right onto 16th Avenue going eastbound. I've never had any issues at the ATM here. (71)
I dropped by this RBC branch a couple of Saturdays ago. Specifically, I used the drive-thru ATM…read more This branch is located at the southwest corner of Markham Road and Sheppard Avenue East. After I had picked up some takeout for dinner, I came over to this drive-thru to use the ATM. This branch used to be across the street, on the northwest corner of the intersection, next to CIBC. I always found it interesting seeing two banks next to each other with drive-thrus. They have finally been separated. I liked the lane as you approached the ATM. It was roomy and nicely designed. There was a car in front of me. When I got to use the ATM, the experience was great. I made a cash deposit. The machine scanned my bill correctly. I had a great experience here. I don't bank often with RBC. When I do and am in the area, I'd return to use the ATM again. (64)
Rude, unhelpful and under-qualified…read more Aesthetically this is a nice branch. My family financial adviser has been working here for many years so we frequent this branch. I needed to do some investment redemptions for brother hence the visit. For context, I've worked in retail banking as a teller and advisor for many years so I have a much more critical eye. I've worked for TD Canada Trust and we've adhered to a high standard of service delivered to our clients. Anyways, the advisor that saw us (I'll keep his name confidential... since everyone needs to work) was not warm, not welcoming and had us sit in silence as he rebooted his computer. It was very awkward. Then he proceeded to tell his that he didn't get his lunch because of back to back appointments... We needed to redeem a GIC - basically child's play but he didn't know where to find the transactional breakdown of the investment and had to cal customer service. My brother tried to explain to him how to find it because he was here a week ago and the advisor kept talking over him, it was just rude at this point. I also asked him about some fee reversals that were valid and he bluntly said that they don't do that. When I said that I worked for TD and it can be done under these circumstances he said "this isn't TD". After a lot of back and forth he went to get his manager to complete our transaction and came back to say that the manager isn't in and we should go to another branch. I was livid, we just wasted 1.5 hours here with this rude and confused man. I asked for an appointment with the manager for the next day and he refused. Saying that he couldn't do that... again another request that was possible. Needless to say we left unsatisfied, unfulfilled and disrespected. I've never received such bad service from a financial advisor.