Small branch of the BMO located in the Lawrence Allen Centre. There are three tellers counters and…read moretwo ATMs. The mall's security staff come by often. I've never had to wait more than a few minutes in line for service.

Been coming to this branch for a while and my needs were always met. Everyone here is super…read morefriendly and knowledgable. Service is always fast and officiant and theres no long lines! Everyone here can speak Cantonese or Mandarin perfect if English is not your main language/ for the elderly around this location. The only thing is that the banking hours here is little tricky if you have a 9-5 job but other than that great location.

Such a great branch, in particular Tommy & Sheena are brilliant, they were both so helpful and…read morefriendly when myself and my partner recently moved to the area, they both helped us tremendously and we are forever grateful to have has the fortune of working with them on our finances, credit where credits due! Highly recommended! - Oliver Norton

This plaza on the northeast corner of Major Mackenzie Drive and Markland Street is one that I enjoy…read morefrequenting. Canadian Tire and Shoppers Drug Mart anchor it. There's a Harvey's-Swiss Chalet combo store that I like visiting. Across from these eateries is this Scotiabank branch. It's a couple of doors down from a Starbucks cafe that I also like to visit now and again. This Scotiabank branch does not have a drive-thru, similar to the Starbucks. This branch does have parking spots in front of it with the Scotiabank logo marking each spot. Each logo is attached to a post that allows folks with bikes to chain and lock them up. There are a couple of ABMs on the left when you enter the branch. The area is clean and the ABMs are available 24 hours a day. The branch is closed on Sundays. Its teller hours are similar to other Scotiabank branches. It's open from 9:30 am Monday through Saturday. It closes at 5 pm from Monday through Wednesday. It stays open an extra hour on Thursdays and Fridays. On Saturday, it closes at 4 pm. I have never needed any teller services. I tend to hit the ABM to either deposit or withdraw money. It's a nice branch to visit. I have never had any issues with the ABM or parking. (366)

For my 100th review, I decided to highlight a bank branch. We came here two years ago to inquire…read moreabout a mortgage, and found the bank officers to be very knowledgeable and helpful. First of all, they helped us obtain a very competitive rate, much better than the rates at other banks. Since I'm an American, it was much more work since I didn't have Canadian credit history, but they were willing to cover the cost of requesting a US credit report. They were also willing to reduce the holding period for US currency transferred in. The bankers that we worked with were always on top of things and were very accommodating. Not everything was smooth sailing, though. One time they lost a bank draft, but were very apologetic and expedited a replacement bank draft. As our mortgage renewal is coming up, Scotiabank was not able to give us as competitive a rate as before, so we'll have to move on. But the bank officer, again, was helpful in answering our questions about how to maximize our payments without penalty. He even asked us to notify him when there are 3 bi-weekly payments in a month because their mortgage payment systems don't properly handle more than 4 payments a month (we decided to start matching our payments). So kudos to the bank officers at this Scotiabank branch for being knowledgeable, customer-centric, and very accommodating. It truly changes the way I perceive banks. Note: All 5 major Canadian banks can be found at this plaza, so shop around!

This is a trial location for RBC. It is the only one in Canada. It is located inside Sherway…read moreGardens shopping mall. There are several purposes of this location. One is to have a bank without tellers. You can do most of your banking (except a few things like bank drafts) via bank machines, laptops, telephones, and speaking to consultants. It is a rather big open space with standalone tables, couches, bean bags, meeting rooms, and children tables with crayons and drawing paper. The large space can be used for seminars (eg financial education), workshops, events, and private events. There is usually an interactive robot there (that can also dance!) but it is being repaired. My son attended a workshop about how to deal with money. They asked questions and taught a few financial terms like needs, wants, deposit, withdrawal, debit, credit. One problem is the mall pedestrian traffic and talking is so loud that it is hard to hear other children's responses so I had to ask the workshop leader to summarize responses so everyone can learn. They should also have for physically active activities since these are young kind. There is a water bar where you can get water or carbonated water. There is free WiFi  The store is wheelchair. I didn't check about washrooms. There is free parking in the mall. Review 2022-107

worst bank ever . worst costumer care service. customer care people just hung up on you after…read morewaiting an hour. no return call. Have to book an appointment for everything . no on the call apt like TD. I must say TD is soo good as compared to scotiabank.

I dropped by this Scotiabank after checking out of the hotel down the road. I needed to deposit…read moremoney, which seems like a rare occurrence these days. Two colleagues had paid me back for ordering lunch the other day. I needed to deposit some of the money into my chequing account. This branch is in s SmartCentre. Walmart anchors this plaza. I need to come back here and check the other stores out. I parked in the lot to take a photo of the branch, including the drive-thru. I then got back into my car afterwards and tried out the drive-thru. There was a steady stream of cars using the drive-thru. However, I wasn't waiting there for long. The ABM is the newer type where you don't need envelopes for deposits. I simply deposited my cash, the ABM scanned the correct amount that was deposited, and my transaction was done. I bank with Tangerine and Scotiabank branches are what I used to do my transactions. This drive-thru was clean and operational. It was nice finding this branch and SmartCentre. When I'm in the area again and need to do some banking, I'll keep this branch in mind. (452)

I am a huge fan of BMO and their stellar customer service. When I moved to Canada from the states,…read moreI quickly sifted through TD, RBC, and CIBC, giving each a chance to keep my business but finding their customer service appalling in every case. In the case of BMO, NOT ONE terrible service experience in the first 10 years, in branch or through telephone services. I kid you not. I don't even know how it can be as I am so particular about customer service (in true yelper fashion). So I thought I'd pay homage to one of my favourite BMO branches I've visited. Check out BMO @ 2QE for the following reasons: 1. Location- Right at yonge and queen, so accessible indoors through Queen station 2. Friendliness- A BMO staple but always notable at this branch. I've seen this BMO staff smile at the surliest customers. 3. Cooperation- The managers lend a hand to tellers when it gets busy and this makes customers feel they are a priority. 4. Resolution- If you ever have an issue, you can rest assured that problem resolution and customer satisfaction is important to BMO, including at this branch. I RECOMMEND: Seeing a manager if you have any particular banking needs that need a manager's touch. Maria is a gem. EXTRA TIP: There are 5 ATMs (two outside and three indoors at the top of the Queen) so don't get in line if your transaction can be done at a machine.

Friendly service every time I'd go here when I used to live nearby. Surprises like not paying for…read morethings when I had to was always lovely. Good looking smiling faces all around. Much better than the nearby Scotia. Sometimes the lines were a bit long but it's at Yonge and Queen so it makes sense.

Yes I'm actually giving a bank five stars…read more We've had several accounts here for years and the service standards have been consistent. Consistently GOOD. Well-trained staff, personable and polite. A pleasure having interactions with this branch of Beemo.

BOTTOM LINE: A solid BMO that even has a greeter!…read more (3.5 STARS) I'm totally reviewing this place to get an FTR...there, I said it! I've been frequenting this branch for a couple of years now and they've helped me with near everything except a mortgage (but only because I can't actually afford to buy!). Someone greets you when you enter and can actually help you with simple requests, and there are generally enough tellers that you don't have to wait very long. I opened my first investment account at this branch and the staff were very friendly, patient and helpful. Overall, this branch has always met my expectations. The only thing is, is that in the last couple of years, the glass covering over the entrance is shattered twice, presumable due to falling objects, but this always makes me look up before walking in.