I do not ordinarily post negative reviews. I'd rather promote great restaurants than be critical of…read moresome. In this particular case I am extremely disappointed with the service at the Alexandria, LA Wingstop. I ordered an 8 piece wings combo 50 minutes ago and it has not been prepared. Maybe they're just having an off night but since this is my first visit to this location I have nothing to compare it to.

Very disappointed! The first couple of times were really good but today I was very disappointed…read more The wings tasted as if they were a few days old and refried/baked. I also ordered ranch, which they charge for and it was a small cup. To me 20$ is a lot to pay for 10 wings and a small cup of ranch.

Wings were good. Spice level was on point. Best restaurant in the city. Buddy of mine took a left…read morehook to the jaw in the parking lot. Appetizers came out quick and hot. Beers were cold.

I hadn't been to Buffalo Wild Wings in over 5 years, but the wait was worth it. I decided to sit at…read morethe bar for a solo lunch and to take advantage of their current wing promo: buy 6, 10, or 15 wings and get the same amount FREE when you sign up for their rewards program. The vibe was laid-back with just the right amount of energy, and the real MVP of my visit was my server, April. She was kind, attentive, and super quick -- exactly what you want when you're hungry and short on time. She even whipped up a strawberry margarita that was honestly better than a few I've had at full-blown cocktail bars. (Not pictured, but trust me -- it was GOOD.) My only gripe was not receiving all flats, even though the restaurant charges extra for that option. For some reason, the promo doesn't allow you to request all flats or all drums unless you're paying full price -- which feels a bit off, especially since they already have a system in place to accommodate wing style preferences. A small detail, but one worth noting if you're particular about your wings. All in all, it was a great experience. The wings were crispy and flavorful, the service was excellent. Looks like BWW just made its way back into my rotation.

Unorganized and unprofessional! So I decided to check out this new place after seeing it a few…read moretimes. The first mistake, their hours online says they open at 8, after arriving after 8, no one was there. So I called the number and a nice woman told me they open at 9. So I waited to go back up there after 9. So when I went back up there after 9, I saw that they were open and people were in there working. I went to the drive through. Sat at the drive through literally 10 mins. Nobody acknowledged me, ever came to the drive through or nothing. I know that they saw the car as one of the workers kept coming back and forth to the front placing food in a tray. They saw the car through the window. It amazes me as this place had a huge grand opening sign and this is how they are doing business already. Incorrect starting times, lack luster professionalism. I didn't get to try the food as I was never acknowledged or serviced. This place is already starting on the wrong foot. They should really tighten up or they won't be here long.

I really make a point to try and stop at Big Momma's when I drive through Alexandria, their food is…read moreAMAZING portion sizes, wonderful flavor, and they are always so sweet to me! I was having issues with the card reader, and the lady working the counter allowed me to sort it out with my bank while she got the food ready. Catfish is always flaky and soft, chicken is flavorful, and the potato salad? The gumbo? She put some SOUL in that! Restaurant was clean and well lit, could feel the vibe from up the block. If you're in Alexandria, STOP AND SEE BIG MOMMA!

They were on top of their game, today. Pulled up to the window, asked for a $5 hot and ready, they…read moreboxed it from the oven and handed it out the window. It was actually too hot to eat right away. When my mom and I go shopping we always grab a hot and ready. It's quick and inexpensive. It's also incredibly convenient. Will definitely stop back in.

They gave me a pizza that was so DRY and LUKEWARM. I could've sworn that they had left it in the…read morewarmer ALL DAY. and the cheese was just hard and falling apart. I hated this experience. The workers need to start making the pizzas FRESHER.

Me and my husband ordered two chicken tender combos. He had the mild combo I had a spicy combo…read more Both biscuits tasted like chemicals and we were unable to eat them. When I went to eat my chicken tender I discovered a paper towel that was deep-fried into the chicken tender. I totally lost my appetite. I called the store to make a complaint to the manager and she told me it was probably from the flour bag. I feel so sick to my stomach about it. I'm glad I did not give my three year old son one of these and he would've had eaten it or else I would have been more upset about this. This absolutely should not happen ever to anyone

I ordered 20 minutes in advance through the app and waited 30 minutes in line watching people get…read moretheir meals behind me in the payment window. Do not come here. They gave me the wrong drink at the first window aswell. Fuck ass experience, maybe get some competent workers.

Very poor service at this location! This is the 3rd time I placed an order online ahead of time and…read morecame to pickup once notified it was ready , and made to wait literally over half an hour, driving from one window to the other trying to get Someone to come to the window and hand me my order! And to top it off , worst freaking pizza ever! It's extremely dry and literally looks like it was made two days ago! Never going back to this place

0 stars if I could. Firefighter from Arizona here fighting the Alexandria fire. We get off the line…read moreat 7pm it's an hour drive to Alexandria to get to our room. We're trying to hurry up eat dinner and get to bed so we can have wheels rolling at 5:30 am. Engine boss ordered and receipt says 47-57 minutes. Took OVER 2 HOURS. LITERALLY. Had to call and see what was going on and my engine boss pretty much got told by the manager that he was lying and that he was aware the wait time was 2 hours when he ordered. He asked them if they want us to come down and show him the email receipt saying 47-57 minutes. They didn't have much to say about it at that point. Pizza finally came after that but guess what? Not the other add ons we paid for. like sauces and cheese and peppers. HORRIBLE ATTITUDES HORRIBLE SERVICE. And These are the same type of people complaining they don't make enough money.

I've been to plenty of buffets, but this one had me walking out early--and not because I was full…read more While I was eating, I saw a roach crawling on the wall, and then spotted another one near the food. That was it for me. I let the staff know, and instead of showing concern or taking action, they acted like I didn't know what I was talking about. No apology, no urgency--just brushed it off. What makes it worse is that they're closed every Tuesday. With a full day off each week, you'd think they'd use that time to do some real deep cleaning and get the place up to a proper standard. But based on what I saw, that clearly isn't happening. The food might have variety, but when you're dealing with visible pests near the buffet, that's a hard pass. Cleanliness should be non-negotiable--especially when it comes to food service. I won't be going back.

Great orange chicken, place was clean, and good customer service. Great place to eat with your…read morefamily

Fast friendly curbside service with the freshest most delicious jalapeño cheddar egg and cheese…read morebiscuit ever! The location was spotless and the staff were attentive and helpful.

The food wasnt that good the service was horrible they didn't get us our drinks and they didn't…read morehave ice coffee and they didn't give us a refund for the coffee