Took my 5 year old daughter here as a Christmas present. We've gone multiple times in the past and it's mostly been a good experience. Things have changed a bit since then unfortunately. We got here shortly after they opened (around 11:20am). The big screen was playing video, but no sound whatsoever. No ice for the drinks, soda was flat, no receipts given with purchases (or even asking if I'd like one), employees complaining to each other loudly around the customers... just an overall negative vibe in here this time around. I will say as far as the food is concerned, the pizza is always good (in my opinion). The boneless wings as well. If this were based on food alone, it would probably get 4 stars. But unfortunately for them, this is being rated as a full experience (as that's what they offer & promote)... and the experience just isn't hitting like they used to. Hopefully they will bounce back, I just don't want yet another Chuck E. Cheese to go downhill and eventually disappear. My daughter loves it. read more

Chuck E. Cheese - Cheese pizza (stuffed crust) - Pizza Near Me - Worcester, Massachusetts

Birthday Coordinator - Dani is amazing- and completely unflappable in the the face of large Birthday parties and chaos and all the fun. She is an asset to Chuck E. Cheese! read more

Less kids parties at the same time. Better pizza flavor. More time for kids to play games during birthday party. Lots of kids that weren't there for parties were waiting in line to play games. Friendlier employees. read more

Attended a birthday party this afternoon. Too crowded with so many other parties. Kids had to wait a long time for their turn at the games. Pizza tasted like cardboard with sauce and cheese. Rude employees. Toys kids got from turning in tickets were cheap and broke. Friend wasted money having party here. Go somewhere else if you want your child to have a fun party. read more

Kids love it here and I honestly wasn't sure exactly what to give them for a star rating. They have been very short staffed. If you are coming here as a family of four and doing games and food you cannot get out of here without dropping an easy $100 - not a family budget friendly place by any means! We came in on a Friday night for an event and they only had 4 people working on the whole places - feels like some kind of violation? The food is always very good but it is just incredibly pricey. My kids now say this is their favorite kind of pizza and ask for it. The games are the same games they have always had and at any given time there are at least 6 that are not working. read more

The manager is rude and nasty to everyone. He acts like working there is an inconvenience. He swears in front of the little kids and is mean every time we have been there. All the other younger girls who work there are always nice and friendly though. read more

I am BEYOND the point of forgiveness for Charles Entertainment. I ordered a pizza and two drinks for me and my nephew Blake. The cups had mold on the inside and the pizza came without the crust. Like wtf is this man. I'm a food critic for lots of places but this has tipped me off my point. I would rate this negative if I could. My poor nephew Blake got a stupid ass monkey toy for 200 tickets. I spend $56.78 on the day which is mediocre. The stupid ass girl at the register called me a robust chocolate ball and I was so pissed cause all I asked for was some napkins. Me and Blake are not coming back. Some idiotic kid asked for me money and I backhanded the flip outta him. Learn respect people. F YOU CHUCKY , your favorite food critic, Fred- read more

My girlfriend and I took our friend and her 3 kids @ the ages of 11 to this Chuck E. Cheese we ordered 2 pizzas, 6 cups for the drinks, chocolate chip cookie and three 30 minutes of play time each the cost ....$ 128.19 the kids went off to play the games once you start playing the games the 30 minutes start after the 30 is over you are all done even when the pizza comes you just better keep playing the games get the pizza later....... after @ 20 minutes still no pizza I inquired about the pizza how long ? they said your pizza is over by the oven you have to get it,,,,,I'm thinking I have to get it !!! really ????? and their was the pizza with a bunch of young kids on their cell phones I'm thinking this is crazy!! My girlfriend and her friend was still hungry and no they are not big eaters.....so they each got a salad so you add that expense $$ also, another thing when you play the games no more tickets after the 30 minutes is up you have to take your card and see how many points you got playing the games and pick out your prize god how things have changed.....and no this Chuck E. Cheese I think we will pass. read more

I wanted to see if it was as good as I remembered when I was a kid or just tasted good because I was so excited to be at Chuck E Cheese. This was actually very good pizza. So good I felt obligated to tell everyone not to look past because it's Chuck E Cheese and only $5. read more

Chuck E. Cheese - Large Pizza - Pizza Near Me - Worcester, Massachusetts

$18 for this tiny pile of shitty ass wings... two of them are the size of my fucking pinky for $3 each. Edited bc I originally wrote $15 but that was the boneless price - these teeny tiny fucking wings were actually $18 for bone in... talk about getting fucked read more

Chuck E. Cheese - $15 worth of wings - Pizza Near Me - Worcester, Massachusetts

The pizza is so delicious but they need to work on serving better wings looked like small little nuggets the food here is not cheep at all I hope they see my review and update there wings read more

Chuck E. Cheese - They said this is boneless chicken wings more like small nuggets - Pizza Near Me - Worcester, Massachusetts

Every one loves pizza BUT when it is at a FUN place like this, you can never go wrong! You can order over the phone and have a choose of curve side or come in for pick up. We are in a crisis and looks as if Chucky Cheese is taking ALL their precautions for all. ( A++ ) WOW.. they have TOYS at all different prices that the kids will love!! I did buy some for my daughter and a friend's child. What a great time to go to Chucky to order and go with GREAT PRICES! $ 5 dollar and under menu . Call 508-754-5039 ! The KIDS and Family will be HAPPY And you can have a Chucky Cheese Party at home! Order Tonight! Have fun and be safe to everyone! read more

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The kids had a lot of fun. We went to a birthday party and everyone had a great time. I feel the food is a little overpriced for what it is, but the staff were very attentive. read more

I recommend this so much it's really fun we went there today and you can buy a lollipop four 199 or you could buy it for 199 Points it has a super fun arcade and there's some rides fun for ages 3 or 4 It's my preference read more

This is the "adult" chicken nuggets and fries for $11. I wonder what the kids size looks like for $5? I went and asked someone who works here and they said yes that's what the adult size is read more

Chuck E. Cheese - Pizza Near Me - Worcester, Massachusetts

We had a birthday party for our son here and had a wonderful time! This location is not as busy as some of the ones closer to Boston. There are several arcade games, many of them sports-related. We did the Eat More, Play More option for the party and had a chance to play games for hours. Each child gets a card for 55 points, and the games mostly take 1 token or less each. For the party there was a staff person who took care of our table and did everything from bringing the food to cutting the cake (which we brought from home though there is the option to buy one there) to teaching the kids the birthday dance. If you are thinking of having a party, so you understand the pricing, the cost is listed per child. For adults you just order food which you can either do online when booking the party or order when you get there. Overall, I would definitely recommend having a child's birthday party here! read more

Wow, it's worse than I imagined. Imagine a casino filled with screaming kids, dubious parolees, and shell-shocked parents. Food is sub-cafeterial, prices are ridiculous, and the prizes offered for tickets would embarrass the cheapest carnie. Rolling down a hill inside a tire is a wiser and more enjoyable way to spend your time. On the plus side, I'm reasonably sure they won't let you leave with a child you did not bring. read more

Worst place to go on Saturday very dirty... looks like no one cleaning at all... food is normal as usual

This is by far the best Chuck e Cheese around the staff and pizza and games are wonderful. My friend katie works here and she's the most amazing and friendly i have ever had here. My father and I used to come here all the time when I was a little boy so many fun memories here when i get kids I want to bring them here to just like how my dad brought me here when i was a little boy. Chuck the mouse is still my guy read more

Came here last week with my 4 year old, 2 year old and their 2 1/2 year old cousin. The computers were down when we first came in but the manager was very friendly and tried to help us have a good time anyway. The pizza was surprisingly tasty and the service was great. The kids had a great time and have been asking to go back, which I'm sure we will. I haven't been there since I was a kid and I was pleasantly surprised at how nice, clean and fun it was. read more

Its on o.k. place but honestly the rides and toys are always broken. The people are slow to answer the calls to fix the machines and to try and order food during the rush hour is hard. I go here because its the only chuck e cheese in the area and my daughter loves chuck e cheese, but its not one of my favorite places. read more

I want to give it a one but I won't. It used to be a good 4.5 stars BUT they took down the play area and turned the tokens into cards. I have a problem with this because I have toddlers. I had my daughters 2nd and 3rd birthday party here and it was a great experience. I wanted to do it again this year but she literally just liked playing on the slides and riding the little kiddie rides. Same goes for my one year old nephew, two year old son and three year old niece. I'm pretty sure they won't know how to work the card either. It's just gone down hill will not be returning to this site. read more

I got freaked out by reading the reviews of this place leading up to my daughter's birthday party. I can respond now to say, the previous reviewers have no idea. The review that says, place has tons of kids - what do you expect? The review that says, the place can't get the dirty out - you have no idea. This place is meticulous, and I mean meticulously clean when you factor in the amount of kids that go trolling through everyday. I've seen dirty places, this place isn't one of them. The review that says games are broken - not one game I saw was out of order. The staff was super friendly, super helpful, and made a fantastic birthday for my daughter. Even the other parents were impressed at the cost and treatment. For half the price of stupid Pump-it-Up, we got games, staff entertainment, food for kids and parents, and hours of fun. Most importantly - my daughter is dying to go back. The sandwich platter was amazingly delicious. The pizza was decent. My time was well enjoyed. read more

We had an impromptu birthday party for my munchkin and it was fine. Nothing fancy, but the kids had fun and the pizza was surprisingly tasty. He was happy to run around, get tickets and play! read more

I have not been to a place like this since I was a kid. My how things of changed, the staff was very attentive and nice they were not the problem. My issue is they took out all the fun physical activity stuff like the ball pits, the in door play ground tunnel tubes. It seems the establishment wants to focus on Rides, pizzas, and video games... they are truly trying to turn the youth into mindless zombies. I don't want to pay for my kids to play video games they can do that at home. read more

I hate this place but my son loves it, i need a beer or two after escaping chuckee.

We took the kids to the arcade when we were on vacation, and now my two year old son is legit hooked... so we are home now and he is asking for the arcade like crazy. My wife suggested I take him to Chuck E. Cheese... there's nothing else around (I miss you Dream Machine). So I sucked it up and took him today... fully expecting it to be hell on earth... disgusting with broken games and bad food, maybe find a needle in the ball put. Let me tell you something, it was one of the greatest experiences of my life... I was so wrong, clean as F, sensational games, friendly staff, and for lunch I ordered boneless buff chick with a friggin Shock Top on draft... absolutely blown away. People are giving negative reviews because the play areas are gone... its an arcade, they don't make money from the ball pits. If you want your kids to be active, play with them outside. If you can't, take them to an indoor play space, there are a ton. This place is awesome now! read more

Kids love it. Not crazy about the food. I took my daughter to a birthday party here. The place is clean and there are many games for the kids to play at many experience levels. There is a play area for the little ones as well. There is an animal animatronic band that comes on every once in a while and the little kids seem to love it. They also go crazy for Chuck E Cheese if they are not terrified of him. If you get the coupons, it's not too too expensive. The food has a lot to be desired. I did not enjoy the pizza but the kids seemed to like it. They have an all you can eat salad bar that is pretty good. The best part about this place is the security. Everyone in your group gets a matching stamp. They compare the child's stamp with yours and you are only allowed to leave with the child if they match. There are plenty of places to sit so you can feel safe in leaving your child to go and play. Overall this is a great place to take the kids. A little advice take them for the games. Eat before or afterwards. read more

The woman manager is always friendly and eager to help. The male one, not so much. More so now that he knows we come frequently and that I am not afraid to call and complain about him. Most of the staff usually seems like they can't be bothered but there are some good ones. The price is good if you go on their site and use the coupons that are usually always there, unless you have a bigger crowd the pizza isn't priced good. It is understandable why it is priced that way since every game is 1 token only. Winning a lot tickets isn't that easy either but the kids have fun and id rather not stand at the ticket counter anyways. All in all pretty good for the money. Not horrible customer service mediocre at best. read more

for days when I'm feeling a little bit like taking it easy " i bring my children here and when i say take it easy i mean i let them run around with my husband and i lay in a booth eating mini cheese pizzas and a cone of french fries. the kids are happy, I'm happy, and my husband is exhausted for the day which means they all sleep and i can catch up on my shows! score! read more