Came here during the week for our kids birthday, such a pleasure vs on the weekends when the place is packed. Tables and area was clean. We had the place to ourselves with maybe 5 other families sprinkled around. It's a fantastic idea, to put tables and food and drinks near the kids playing. You can keep an eye on them but also enjoy yourself. Buy a card and it is unlimited swipes for a certain amt of time. Go have fun and burn that kid-energy off. Win-win. Tip: Use the card/points on the card and do the picture machines!! That way you get to take home memories too. Large Cheese pizza - delicious Large Veggie pizza - ok Hot Honey BBQ Wings - ok French Fries - good Meatballs - ok LG Premium Beer - pretty large Card Time - key to the fun read more

Chuck E. Cheese - Fun party plates that come with your food - Pizza Near Me - West Palm Beach, Florida

I hosted my son's 5th birthday party at Chuck E. Cheese on Okeechobee Blvd in West Palm Beach, and it was a great experience! With Florida's weather, it was indoor and air conditioned so, yes to that! The kids had an amazing time--30 of them in total. Several parents thanked me for the venue, saying they'd consider it for their own kids' parties. The facility was recently updated, with new games and a jumping area for the little ones, which I loved. The height restriction kept it safe, but I was surprised that access to the jumping area wasn't included in our birthday package, especially since they were out of some items. It costs an additional $8 per child, and I think an attendant should monitor the entrance to keep non-paying kids out if the company goes that route. I appreciated being able to book the "Ultimate FUN" package online with a $50 deposit. The package included 2 hours unlimited gameplay, pizza (for both kids + adults in attendance), collectible cup to hold their unlimited soft drinks, and a birthday show & a dedicated host. I brought my own cake and cupcakes. It was nice having the help of our dedicated host share the cake evenly between everyone. However, Chuck E. didn't appear until 30 minutes before the party ended, which was disappointing. The kids enjoyed the show. We also didn't receive any party hats (which was advertised in the birthday packaged but the kids didn't care for those anyway) and the goodie bags were unavailable due to a shortage, but the staff provided Dippin' Dots and cotton candy as substitutes, which was nice. I did bring my own goodies bags. My son also got to go in the ticket blaster which was fun for him. One frustrating moment was when I was told we could arrive an hour early to set up, but on the day of the party, we were only allowed in 15 minutes prior. With so many kids, that felt inconsiderate. Despite these hiccups, the kids had a blast, and I'm grateful for the memories we created. Highly recommended for kids birthday parties. read more

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A classic fun house with the modern touch ups for all ages. Yes, I get anxious just thinking of the madness that is associate with Chuck E. Cheese, but honestly, if you plan it right, it's the safest arcade space there is. This location is open at 10 am. It's clean, open-aired, and not too loud. Download the app for some good deals and easier ordering ahead of time, if you're coming to eat here too. The staff was nice but could use an injection of energy for a place like this. They didn't balk at using an online coupon in separate transactions--this can get expensive when you have multiple kids! I'm sitting here while the kids wander to all the games they can get in for an hour, and it's awesome. I'm even watching a staff member walk around testing all the games, so that's a plus. There are no more animatronics, and I haven't seen a mascot so far, but there is a huge wall-length screen with Chuck E., and his buddies talking and moving around. My only complaint so far is that it's way too humid and warm for a place that's making kids run around and play. I can't imagine how this place will feel after lunch time! Curious, too, is there is any germ-elimination going on throughout the day... we do live in a post-COVID world after all. Ok, just looked at the menu. Not a single healthy option to speak of!! Gah! read more

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Corporate and my local Boynton Beach store will not honor nor give me credit for the Chuck E. Cheese tokens I paid for and still have. How cheap can a company be .. to deny children of their rewards for good behavior and/or good grades. Really lousy customer service read more

Such a great place To spend hot Florida days. Always clean. Staff is great! With the monthly program it's so Affordable! read more

Samson was so helpful and very very sweet. So patient and kind. There was a lady in front of me in line that was yelling at him over something out of his control and he stood calm and respectful ! We'll be back. read more

Amazing renovation and kids had an awesome time. Food was also great. All the staff were helpful and kind. The new jump trampoline area was a great addition read more

Yesterday my daughter had a birthday party at the Okeechobee location I paid for the $99 special and bought a pizza additional after that I did not receive a birthday show I was told that it wasn't included even though on the website it says birthday show. I also felt that having a birthday party you should feel a little bit more exclusive and the service was not all that. I remember going to Chuck e cheese as a kid and it was everything this time around it is not the same I will not be having a Chuck e cheese birthday party again. Not to mention I asked them were they going to sing Happy Birthday and one of the associates told me oh 10 minutes turned into 30 minutes so we end up saying a happy birthday ourselves. I don't like when people tell me something when reserving but then when you get there there's no good communication with other team members. read more

I've been twice this past week on rainy days with my two girls and wow! This is not the same Chuck E Cheese as when I was a kid. It looks freshly remodeled with great games, trampolines, yummy pizza and it was super clean. I love the unlimited play by time. The kids are already asking when they can go back! read more

I went with my 3 years granddaughter and I was not for her age. She did not enjoy it.

I've been to this location numerous times over the years some experiences better than others but this last one was one of the best. You can not expect to come here Saturday between 2-7 and not expect a huge rush of people, disorder and a mess! So prepare yourself if you decide to. I got here around 3 on a friday afternoon it was just starting to get filled but all of the employees were on there A game...filling ticket machines, cleaning, bringing food out or just helping families..spent a little over 2 hours and had no complaints from adults or kids! Salad bar was freshly stocked and any other time I wouldnt do it because its usually a hot mess. read more

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My kids couldn't have had a better time. Great games, incredible pizza (they even made a custom pizza for my picky child!), and great family friendly atmosphere!!! We'll be back in the near term for sure. read more

I took my four grandkids to Chuck E. Cheese's in West Palm Beach. They had an awesome time. The only tears were when we told them we had to go home. read more

The manager Jennefer was great made my kids night Had some issues with the card she fixed it with smile read more

The food was kind of old even though they had just cooked it I guess it's been frozen awhile. Salad wasn't fresh. But the games were working well, and the staff was nice and they kept cleaning around which is good. My kids have a lot of fun here so we come often. read more

Chuck e cheese has finally succumbed to corporate greed. It's a sad sad day for the kids. The idea of playing any games for just ONE token is gone. The coins have been replaced with cards and credits. We cashed in $20 and received 70 credits. So it only comes out to a about 30 cents per credit instead of the old 25 cents per token. On top of all of that...The games are no longer one credit. Some of the games cost 2 credits. So it's 60 cents per game now! They get 2 stars for the cleanliness and the fact that there are new games. Unfortunately Chuck e cheese has turned into any other overpriced arcade. It's not a place you can come regularly anymore. It's now reserved for special occasions. read more

Chuck E. Cheese - You tap your card on here. 2 credits....60cents per game now. - Pizza Near Me - West Palm Beach, Florida

My daughter loves this place! I on the other hand do not enjoy taking my little one to this location. The patrons don't behave in the most respectful way. They really don't offer much and the games seem to always run out of tickets. They also need more staff to be on the floor and not hiding in the kitchen. You always have to go searching for an employee when the games and rides stop working. You also have to wait forever to pickup prizes with the tickets you've won. One person at the counter is not sufficient. read more

Had my daughter's 1st birthday party here this past Saturday (4.13). Initially I was reluctant to book here because of the negative reviews but after visiting and speaking to Courtney I booked anyways. I'm so glad I did. I spoke with Manager Courtney and she was the best!!! She was courteous, professional and accommodating. She helped to make our experience excellent!! Taiesha our party host and another young lady assisted in making sure our every need was met! All of the children and adults had a ball!! I'm glad I decided to book here. Their hospitality was so impressive that I'm going to take my niece and nephew who flew in from England to this location this week. I will definitely do a follow up review to report the consistency of service. Thank you Courtney you and your team did a great job. read more

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My son was so excited about visiting Chuck E Cheese's for his 4th birthday and being able to go inside the Ticket Blaster. Upon arriving, the place was empty but the manager refused to allow him to use the Ticket Blaster citing that it required a 24 hour advance reservation. The manager was so rude and it made for a terrible time at the restaurant. Wonder why your restaurant is empty? Look to the rude manager, Abigail and leadership of your West Palm Beach location. Spend $60 to be treated in a deplorable manner. Sad. Never again. read more

The manager is rude and obnoxious!! I will never go into any Chuck E Cheese ever again! They lie about their commitments to charities!!

We had our autistic grandsons 5th birthday party here and it was FANTASTIC! They allow you to book early (before they are open to the public 9-11am) and they keep the music turned down, the lights aren't going crazy so the kids do not get over stimulated. Our party host was outstanding, the restaurant was clean and the kids had a fantastic time playing games, meeting Chuck E, eating pizza, cake and dipin dots. Most of the kids in attendance were also autistic so this was an outstanding experience for them too. I am so thankful that they offer this for our kids. My grandson is very easily overstimulated so this was a great experience. Thank you for offering the opportunity for our special kids to have a great time without being overwhelmed. read more

We did a fundraising event on September 7, 2018 and we were told that we raised $2500 for the American Cancer Society. Yet the business only donated $350. Do not support this business as they do not keep their promises. read more

We had an amazing time there today for my twins' 4th birthday today. We scheduled the party at 10:00 am so we had the whole place to ourselves for a good hours, probably more. Our party host, Gianna, was amazing. She helped us with everything we needed and it really made a HUGE difference to know she was on top of everything. She filled cups, brought food out, cut the cake...I mean she did everything! The place is amazing! So clean, lots of space and PLENTY of games to suit any age groups liking. We had 2 year olds at the party and the almost 40 year old dads had plenty of games to keep them busy too (shooting hoops, racing cars and motorcycles, etc). The pizza is actually really tasty and so were the chicken wings. We ended up ordering more food and it came out really quick so our guests were happy. The manager at this location, Courtney, was so professional and patient in handling a couple of little last minute snafus (caused by my guests). Honestly, I was so surprised that we had THIS GOOD of an experience. My twins came home raving about how much fun they had. And truly it was SO.MUCH.FUN. Worth every penny. We will definitely be back next year, and throughout the year just to play and have fun! Thank you Chuck E Cheese for making this such a great experience for my babies! Xoxoxo read more

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Where do I start. The place was unorganized, a team member was disrespectful and MIA and the place was dirty. First when I walked in they couldn't find my son's name on their list so I had to wait a while to fix that issue. They eventually did and when I got to the table there was another family celebrating there, smh. The got the family to move and they started to clean the table up. I was told that my host would join me shortly. Biggest joke, she was MIA she never showed up. The floor was filled with dirty napkins and plate so I guess setting up means not cleaning the floors. Just nasty. Georgia decided to take over(God bless her heart) and be my host because still after 30 mins my host did not show up. A Ryan or Bryan showed up to take over my table and I told him that I was comfortable with Georgia. He looked over at me and waved his hand to tell me "hush/shut up". If he even knew what the devil was telling me to tell his ass but my son was there so mummy had to behave. I had a party here 3 years ago and it was great so this place has really gone to the dogs. You guys really need to work on your punctuality with your staff, being more organized. Last but not least your staff need training on being courteous. I would say the party was an EPIC fail on their side but Thank God my baby is not hard to please so just playing games was enough for him. I will not be returning and I will spread my bad experience to other. SHAME!!!!! read more

My favorite place in the whole world. Great party memories.

Worst buffet experience. They never put out any fresh food. Was there over an hour and no new food. Meanwhile a small group from a school had 12 pizzas delivered. I paid almost $20 for 2 of us and I ate 1 cheese slice. read more

I took my kids here today and was very disappointed. This was the first time I been back since they did away with the coins. Awhile ago we went and the games were different coin amounts, then they changed it to all games were only one coin each. We had a blast. Now today it was you pay for an amount of time. This is horrible. They don't even take the time to explain how it works or even how the pause the card feature works. The staff there all must be under 21 and I didn't see any of them that looked like they were a manager. The chucky guy came out walked pretty fast by the kids took a few photos and ran behind the counter and went to the back. Someone must have pushed on their emergency door and the girl at the counter was like OMG can't people read! I went back to the counter to order desert and it took over 20 mins to come out. Went back and asked and the girl was like oh they are unbelievable. The whole experience was horrible today. I am taking my kids to the Peter Piper pizza the next time. If I could have given 0 stars I would have. read more

This place is a dump - the girl with glasses was rude to both my wife and my 3 yo son. The only person whose was worse than the staff was the female manager-Tables were dirty the entire time and almost nobody was there. Trash on floors, staff texting while taking orders, even getting an apple juice seemed to annoy the staff. Ask a question and they huff and puff and sigh. Ordered an apple juice, the staff took our money and walked away - when asked where to pick up, (by the way, this was at the counter, not a table) the staff rolled eyes and said 'go wait over there, somebody will get it' and walked off to text at the ticket counter. read more

I Recently Brought My Kids To This Location This Weekend And Purchased An Unlimited Card . After Walking In Trying To Take My Kids On Several Different Games Their Wasn't Any Games Available Due To So Many Kids Being In The Building So We Decided To Leave . I Walked To The Front Register After Speaking To The Manager Abby I Was Told She Wasn't Allowed To Give Me A Refund Even Though I Wasn't There No Longer Then 20 Minutes. Horrible Customer Services , That'll Be The Last Time Me Or Any Family Members Visit Again read more

This place is a scam When you get Jackpot I heard they only give you five tickets and the games suck most of them are for little kids

Best Chuck E. Cheese we've been too. The games are all ONE yes only one token to play! That's something new for us. The games here are perfect for a very young age group. They have a kiddie section and as for the "older kids" section the games are at a height ideal for smaller kids as well. We went early, I think that's key to having a good time. read more

Chuck E. Cheese - a child in a toy car - Pizza Near Me - West Palm Beach, Florida

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Very, very slow service. Hostess was extremely miserable with no smile at all. And did I say very slow service? Lots of workers, very slow service. We ordered food at 5 and got our food at 645. read more

Love our local Chuck E Cheese! Love that you can now choose the time amount you want to play. I spent only $12 and got 40 mins of unlimited play time which is perfect for an after school treat. Some games even pop out a coin to play the old fashion way. My daughter had an absolute blast and I could even play a few games too and not worry about spending her coins/points. We went after school during the week and it was not busy at all. I didn't put 5 stars because there wasn't a lot of staff available to help with check in or ticket exchange but it really wasn't that busy at that time so that's probably why. I'm not sure how busy it is during the weekend and what kind of experience you would have but I will definitely be back! read more

Extremely bad location. Manager Abby is rude and has no customer service experience. They bully customers and kids. We saw Abby talking down and bullying customers. read more