HORRIBLE EXPERIENCE. my child got trapped in the play place up high and i could not fit in there to rescue him. he was crying and staff would not offer to help me in this time of crisis. NEVER EVER VISITING AGAIN. not to mention the big fat rat mascots mask falling off and traumatizing my kid after he was trapped. read more

Terrible place all around: dirty equipment, rude staff, food wasn't good, don't recommend this place at all. If I could do negative stars I would. read more

This is a ok place Pizza was... not good at all. Y'all could have kept the animatronic but y'all put a screen which bumped you down to 2 stars. Arcade games were filled with mucus. The service was good, and the prizes were MONEY? NOT TICKETS? The environment has too many tv's and lankybox brainrot playing for no reason. 2 stars read more

My very 1st time going to a Chuck E. Cheese. I'm glad this was our 1st stop. Customer service is excellent. Glad I had the pleasure to need Amanda, she gave us excellent customer service and told us how they are working to keep the environment clean and safe for their customers. Perfect place to take your family for a family time. The workers are friendly and respectful. If your ever in Midland, be sure to stop by. read more

Absolutely loved my time here at this Chuck E. Cheese with my little one. I was skeptical about it being Friday @ 5pm, being this is one of the only pizza places in town and the overall customer experience that the Midland/Odessa is not great. This place definitely made me think otherwise and has changed my feelings on everything. The place was updated and staff was going around cleaning tables, and making sure patrons were good. The pizza and wings were really good too, I'm glad I know there's a pizza place (updated as such as this one) in the area. My little one loved the rides and the machines that she was able to play. The setting was very family friendly and made it all so much better than those places where High School kids/rowdy kids loiter around. Being that I'm from out of town it really needs to be worth it for me to travel for an hour to any one place to have a good time and this place certainly made me feel accomplished. read more

First time coming to Chuck E. Cheese. As soon as you walk in they give you a stamp. This is to make sure you don't walk off with the wrong kid. Pretty cool. They have a pretty cool points system. And the games look up to date. My son loved it. The pizza was a bit greasy, but it was really good. They have a really good looking Salad bar. I didn't eat any of it. But it looks pretty good. I'm pretty happy with this place. And will be coming back. One thing I have learned, is don't judge off of what others have to say. read more

Chuck E. Cheese - Cheese Pizza - Pizza Near Me - Midland, Texas

Came here for fun because I haven't been in years everything was nice and clean but was disappointed when I saw the lack of arcade games there once was also mostly all of them are old games..As for the pizza and wings where ok..shortly after the food was not pleasant for my stomach I almost exploded on myself speeding home would not recommend simply lost the overall experience read more

As usual it is dirty and the staff is incompetent. Stood in line for 10 minutes while four staff members were standing behind registers talking. The fifth was helping a customer. I thought only one person was running register. Then one member asked if I was ready and I said yeah, I've been ready but I thought you were busy and she just shrugged her shoulders. I ordered the salad bar and paid $8.99 but they said they would not be putting it out for 20 minutes; fine. 1 hour later I asked one member and they said oh shoot we haven't put it out yet. Still 40 minutes later no salad bar. Pizza was extra greasy. Staff is all teenagers who JDGAF honesty read more

I haven't been to a Chuck E Cheeses in a long while but always remembered their pizza being pretty good and having great memories with my oldest child when he was smaller. I guess they changed the kind of cheese on their pizza. Ordered 2 pizzas and both were gross. My kids wouldn't even eat it and complained it didn't taste good. Spent $80 on 3 drinks, 2 med pizzas, 1 salad bar,and 60 unlimited minutes of play for my oldest son. Waste of money in my opinion. Tables were also not being cleaned. I'm glad my wife had baby wipes to clean up after the people who sat at our table before us. We picked what looked to be the cleanest table available. We won't be back! I recommend taking your family to Cinergy instead! Food and cleanliness is much better there and the games are newer and not old and worn out like this place. I don't recommend this place anymore. read more

I have to be a fan of Chuck E Cheese's, I have two kids that would jump up and down of joy once they gather any intelligence of a potential visit. The quality of the food is really good, the pizzas are delicious and my favourite here is the mouth watering chicken sandwich. The cheesy breadsticks are amazing with the dipping sauce. They have the salad buffet. And of course you can not go wrong with the chocolate cake. I have to admit that the toys are kind of outdated and near expiry and in need for a serious update on this aspect. But you have one great advantage of kids being secure even if out of your sight that they can not leave the premises without checking the matching secret code with the accompanying adults whom got them in. Customer service may not be the best, but the main manager for the birthdays is very nice and competent and really has excellent customer service, she made our three birthday experiences as good as they can be. The older gentleman manager is also pretty good. Plenty of parking, and has never been an issue. If you live in this area, and have kids, and you don't like Chuck E Cheese, you will suffer! or your kids will suffer!! I highly recommend this place for families with kids, or even for adults seeking a change and whom wanna have a decent fast food meal, and shoot some hoops! read more

Chuck E. Cheese - Interior - Pizza Near Me - Midland, Texas

See all

Very nice staff - great service - waited awhile for our pizza but I think that's the point when you go there - that way you play games. Our one year old had a blast read more

Took my little girl on 8/4/23 because it was her birthday. We get there and the register lady makes us go back to the sign so she can stamp our hands! We proceeded to order and you can tell the person taking the order wasn't personable or wanted to be there! We spent close to 200 dollars between our 3 orders! We get the pizzas ( 2 extra large and 2 large) the dough was horrible so bad that when they cut them it didn't even go through them we took them back and they just put a plastic black knife and said that's all they could do! I almost got a blister from trying to cut all those pizzas with a PLASTIC KNIFE!! When I went to get salad at the salad bar the lettuce was brown an didn't look good at all! So I just got melon with cottage cheese but that was also a big mistake . The melon was rancid and had a very bad Oder. I took the plate to the register and said the melon was rancid and I needed another plate. I got 5 pieces of oranges and cottage cheese but didn't even to the table before I got a whiff of the oranges as well! By that point I was very upset so I went to another store worker by the register but she could care less, she just grabbed the plate and threw it into a gray trash can near her. I was going to purchase $150.00 worth of playing cards but it didn't seem fair for me to invest more money with a company that obviously doesn't care about their customers! We all left (all 14 of us ) and like I expected they never checked our hands ( stamp that we were told to go back and do at the beginning) and we had 8 kids ranging from 9 months old to 13 years old! To top it off my daughter was so upset because she really looked forward to playing the games!! read more

They only have one register open on a Saturday night. That would be okay except the girl on the register is very very slow. The staff is not friendly at all. This place is nasty, not one clean table in the whole place. There is pizza on the floors in several locations. Trash litters the floor everywhere. Disgusting! read more

I brought the kids here while their grandpa came to visit. We went during the week when everyone was in school it was nice having it mostly to ourselves. We had the salad and pizza it was better than I expected. read more

Chuck E. Cheese - Pizza Near Me - Midland, Texas

See all

Trash service very misleading says a medium wings serves 4 and it's probably good for only one person because of the size of the pieces. Spend over $160 got the order completely wrong and I went to see if they could fix it and got upset faces from the employees. Never coming back this place is trash. read more

THIS PLACE IS DISGUSTING!!! I was afraid to eat here. There was food everywhere. The salad bar was filthy. Half the drinks were out and when you told the staff they blew it off. I suggest finding a different kid friendly place and save your money! read more

Not good at all, salad bar is out of everything, 45 min wait for pizza and all tables were dirty Bottom line OVERPRICED for low quality! read more

We've missed the fun of Chuck E. Cheese but we did not miss the unclean environment. The restrooms were so filthy with poop everywhere. There were ants, cockroaches, and other bugs roaming around. However, it's hard to tell a toddler we have to go home when they anticipated the visit for so long so we stayed to play games. read more

Recently visited this location and unfortunately the experience was less than perfect....Chuck e cheese didn't appear when he was supposed to and made my son very upset. Also when he did come out he didn't dance with the kids or dont do the previous announced ticket splash. Most of the game were broken too. This is unacceptable and hope that this location can get it right. -Unhappy mother read more

What a disappointment!! Chuck E Cheese did not come out when he was supposed to. The kids all over were so disappointed it was sad to watch. Perhaps don't show the video that says chuck is coming out if he's not. The pizza and salad was okay the place was clean but this was the saddest Chuck E. Cheese I have ever been to. read more

Restrooms are disgusting and the place stinks but I guess that may be normal with sweaty children running around. However, the dining area is always clean. The ladies working in that area always do a great job. read more

We went to Chuck E Cheese in Midland on Friday Feb 14th for Valentines and whoever was your Chuck E that night deserves a raise!!! We have been there many times before but I have never seen Chuck E interact and work the crowd and play with the kids and grown ups like this one did that night ... what a pleasure it was to have him walking around and being so friendly and funny and patient with all the kids ... kudos to you guys for hiring this one .. you got a good one there !!!! The food was great, the servers were pleasant ... what a great way to spend Valentines with my daughter and my grandson. Bonnie Smith Kermit TX read more

This place is NAAAAASSSSSSTY!!! They really ought to be turned in to the health dept.- on top of being generally dirty there is no soap in the bathroom- how are employees washing their hands? Eewww! Everything was sticky and just filthy- had my little daughters birthday here and that was just a big disappointment- most games are broken and staff is a bunch of apathetic teens. Y'all need some major improvements and until y'all can clean up and get your stuff straight I would advise folks to stay far far away from this location! read more

Came here for our child's birthday. Paid a lot of money for a mediocre pizza and 3 drinks, and the pepperoni was left off the entire pizza and it wasn't even hot. Terrible drink selection. The ONLY reason for two stars instead of one is because there's at least games for younger children compared to the other pizza/game place in town and they keep them loaded with tickets. read more

The games eat your points without allowing you to play and management says "that's just part of the game" and walked away. Each game takes about 4-5 tokens per play so we lost about 16 points trying to play a few different games. At least refund the points or fix the game. read more

Every table was dirty not busy at all they were waiting for shift change for he night crew to clean up day shifts mess!

This place sucks on food quality. The kids do like it. However the staff would rather pay more attention to their phones than to customers. It is not a good thing when I have to ask the cashier to get off the phone so I can place my order. The quality of customer service in the town is almost down to none. read more

My kids always have fun at chuck e. cheese that is the only reason I can give 2 stars. The pizza is ok at best, salad bar is gross. $6.99 for a salad it would be nice if the lettuce wasn't brown. Customer service is horrible!!! The unfriendly cashier, her name is Chrishawna, gave me the worst service I have had in Midland. Management needs to do some serious cleaning up. read more

If I could give this a zero rating I would!!! This place is disgusting!!!! Filth!!!! Pizza on the floor, napkins rolling around all over the floor!!!! When I say nasty, I mean it!! Waited nearly an hour for two pizzas!!!! The "manager" who I would completely rehire, has no since of delegation obviously!!!! 1/2 of the staff was staring off into space. I softly reminded the manager to tell her staff to clean the trash that's 5ft in front of them.... she proceeded to tell me that, they were short handed. Also, I reminded three different employees to bring chuckee cheese out.... after an hour and raising hell they decided it may be a good idea. Absolute worst experience ever!! Horrible!!!!! Looks like they definitely need a new manager from reading very recent and similar reviews! So, if your looking to throw 100$ in the trash and sit and be in filth, this is definitely the place to be!!!!!! read more

Where do I even start I took my son and two daughters here because it had been a while since we had gone out as a family when we first got there it seemed ok but then we ordered and they said the wait for our food would be at least 20 minutes. Not to bad right? WRONG after 20 minutes we went ask if our food was ready and they said yes it was almost done but then after another 35 minutes our food was no where in sight so I told my daughters they could go play in the play place my oldest daughter came out about 5 minutes later saying she didn't wanna play in there because it was absolutely disgusting she said there was brown sticky stuff all over the areas where the windows were and crumbs everywhere I get it,it may be hard to clean in there but SERIOUSLY COME ON it's our children playing in there with who know what kind of dirtiness. Another thing is when chucke came out all the other employees were sitting in the doorway to the break room cussing up a storm and laughing at the older children for still being amused by chucke ABSOLUTELY unexceptable read more

I don't understand all the bad reviews! I brought my 7 yr old son here for lunch on a weekday during school hours and we made some great memories. The place was empty and we had ALL the games to ourselves. I would definitely recommend CEC if you have to take your kid out of school for a dentist appointment or whatever. The pizza was delicious! Pepperoni and mushroom is our favorite, and the mushrooms were fresh, not out of a can. We bought a medium pizza and two drinks for $19.99. We got 45 minutes of unlimited game play for $13, and a picture with Mr. Chuck. ALL of the arcade games were working, and we left with prizes. My only disappointment was the sticky soda spill that I sat in at the booth, obviously left over from the night before. Whoever bussed tables the night before didn't do a thorough job. But overall, the place seems to be well-managed, and the staff is friendly. I would definitely come back. read more

Very good as far as Chuck E. Cheese's go! Went early and daughter was able to play on most toys. Got a little busier into the afternoon. Stuffed crust pizza was actually tasty and at no extra charge! Nice to see employees walking around cleaning games all throughout our play. read more

Wow. Just wow! The manager has no place working in a place that is filled with children. Very irresponsible! The place was a disaster, and instead of getting it taken care of or getting someone on it, she'd rather go around being rude. Never again. Mr Gatties is one hell of a better option! read more

This location has improved definitely. The pizza isn't as bad people would think honestly. I order two large pizzas. They messed up on one of my pizzas and let me keep it while they fixed my order which was nice. The place could be a little bit cleaner/nicer but it's not as bad as one would think read more

Good buffet prices, fun games, kids had a blast! Don't know why the terrible reviews, maybe that was before upgrades. Food was actually pretty good. Only gave 4 stars because salad bar could have had more toppings/veggies (only lettuce mix, croutons, dressing) and 1 or 2 games were out of order. Will be back! read more

This is the worse chuck e cheese I have ever been to. We travel as a family with my husbands work so every state we go to a chuck e cheese. They have about 30 games and at least 10 were broken. The ones that worked didn't give us tickets. I spent $30 dollars and it was so bad we left with almost all our tokens, and we will spend them at another Chuck-E-Cheese. So don't go and waste money and your time! read more

My family went there on a Saturday. There was no buffet. We had to order our drinks and food, yet we were stamped before entering the restaurant and while exiting the restaurant. My 5 month old infant granddaughter was also stamped. This action did not make any since to me. Why did we have to be stamped! read more

THIS IS THE WORST SERVICE EVER!!!!!!! Cashier was having a meltdown and crying while she was talking to what seemed to be her boyfriend DURING HER JOB. Like keep it together there are children around that was so unprofessional. ONLY one third of the staff were wearing their uniforms and the rest were in regular clothes or wearing PJ bottoms. SO UNPROFESSIONAL! If there wash't anyone in line the whole staff would go and sit on the tables and would just be talking. AGAIN SOOOO UNPROFESSIONAL!!!! The person making the pizzas was wearing PJ bottoms ad would ask someone in the cashier if the toppings on the pizza looked alright. WHAT?!?!?! AND ON TOP OF THAT MY FAMILY AND I GOT HORRIBLE FOOD POISONING!!!!!!!! EVEN MY THE KIDS DON'T WANT TO GO BACK and they are 4 years old! THEY NEED TO SHUT THIS PLACE DOWN AND GET AN ENTIRELY NEW STAFF!!! Would not even come back here i rather make my own pizza than eat here again. I WOULD GIVE THIS NO STARS AT ALL IF POSSIBLE read more