I haven't been to a Chuck E. Cheese in years until last weekend, and I have to say, it was a blast! My family and I took my oldest for his first time and he was so excited! Now with the All you can play option, you don't have to worry about tokens anymore and you can play as much as you want during the time limit you buy. Everything was new and updated, the food came out quick and was good. The only reason I'm not giving a full five stars is the price for the food is a little expensive. Somebody was having a birthday party while we were there so my son got to see the show and Chuck E. Cheese come out. Just even being there made me excited and we all had so much fun playing together! Will be coming back again read more

On Saturday April 1,2023 we held my nephews 2nd birthday party here. Rented the tables, even paid for add ons. There was other parties happening at the same time plus there were other kids in attendance as well. Apparently a child (NOT ours) decided to touch and kick Chucky when he came out to interact with EVERYONE. Only our party was talked to in regards to this matter. We reassured them it wasn't our party but could they please point the child out. They said they didn't know who had did it due to the Chucky mask not allowing them to see clearly but this message would be told to ALL the parents, NOT just us. An hour goes by the POLICE SHOW UP AND KICK US OUT. We asked to speak to the manger because we were honestly confused and most importantly embarrassed because we had not done anything. We asked if they could show us at least the footage of the incident due to them accusing one of our kids of assault. The manager would not come out and talk to us nor would they show any video. The manger then said it "was a mistake".....so accusing a child of assault is a mistake ???? After the "mistake" we still had to shut our party down. Lucky the police were understanding and took time out to talk to us. I would NEVER go back, book a party, I wouldn't even give Chucky a slice of cheese. WORST CHUCKY CHEESE EVERRRR. read more

Fairwell Chuck E. New spot coming in it's place. You were cool 15 years ago... recently sucked lol good memories in the tubes as a kid

Visited on my 3 year old granddaughter's birthday. Arrived around 5. Place was busy, but there were plenty of tables available. Few of the games are intended for kids her age, but she knew it was a special place for kids and she loved it. Only food I had was buffalo wings. They were good. Having not set foot in a CEC since my son was his daughter's age, things have changed. One thing I appreciated was that they seem to be very careful about making sure kids leave with whom they entered. I don't remember that from yesteryear. read more

This is the type of place where you know what you're going to get. After obtaining our hand stamps, we attempted to order food. The fist employee may have been new and therefore a little overwhelmed but she was completely unenthusiastic and seemed put upon that we wanted to spend money here. While we we ordering, someone dropped a salad on the tile. Three different employees saw or were made aware of the spill but walked by it without putting out a sign or indicating it would be cleaned up. Within a couple minutes the spill was cleaned but it was lunch time with lots of people walking over the spill. The second employee we encountered was equally unenthusiastic but accurately recorded our order. The pizza was delivered within about 15 minutes (good) and the quality was on par with this establishment - not great but not bad. The salad bar was well-stocked and the staff kept the area clean throughout the lunch hour. The other employees were polite but uninterested in our enjoyment or willingness to spend more money here. Ho hum. Employee attitude would've easily bumped the rating to 3 stars. read more

This place has been a POS since I was a child myself, in the 1980s. The neighborhood around there is worse than it used to be, so good luck ... read more

Customer service ! Customer service! Smile , smile this is a kids place make the family feel welcoming I feel like the staff was not friendly at all compare to the one we always go to the one in Fremont they are awesome there. It was so crowded there . is there like a max compacity how much people can be in this building?????? Mind this we came on a Sunday and decided to try this Chuck e cheese out and we are from San Francisco. We had a play cards and we try to use it and we saw that they only accept tokens we were so surprise they really need to update their tokens for play cards. We only stayed for like 5 mins probably it was just so much people and they didn't have play cards for us to swipe our cards. We will never returning to that Chuck e cheese again! read more

It was overwhelming on the weekend. We only went for a birthday but it was decent. I definitely played a little bit with my son. Not sure how I felt about the play cards at first but it was cool once I got the wrist band for my 5yr old so he could play without my help. I would definitely go back on a less busy day as a reward for my kids. read more

Friendly staff. Food is still expensive ;). Lots of family fun! They have new games since we were here last. And the fun continues! read more

Chuck E. Cheese - Our very sweet granddaughter with her loving and doting grandfather. Yay! - Pizza Near Me - Fairfield, California

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My son insists I go on Yelp and give a great review for Corey Deneau. He is always so nice to my little guy. Thank you Corey! The pizza got way better over the last year, I'll actually ask for leftovers now! :) My 8 year old and his grandpa go weekly, it doesn't get old. read more

Evadale they do have a Lotta games and junk for prizes that peach that's all taste like cardboard

Not a bad place. A little loud and crowded, but they've repaired more of the machines and I would say a good 95% are operational.

Horrible establishment! I refuse to bring my child in here again. Mangement was rude and very dismissive. Flys everywhere and the staff kept dropping f bombs while my kids played. read more

Chuck E. Cheese is nothing like it used to be. The salad bar looked super contaminated, all the puppets on stage do is blink their eyes (where's the musical show?), they use cards instead of tokens now, the prizes aren't worth the amount of tickets, the few ticket counting machines they have kept breaking down, and the super "tough" security guard was marching around like he was ready to arrest a little kid. Like really dude, its Chuck E. Cheese, not a prison yard. We won't be back for a long while. The pizza was OK, best part of the experience. read more

My gosh does this place clean their games???? I will never take my son here again. Each time we come here my son always gets sick. I'm so serious about this, it's not even funny. read more

Gaved it 4 stars because of how unclean it was. I understand that theres kids running around and it's kinda inevitable but at least have a staff or two overseeing the cleanliness of the place. Maybe have hand sanitizer dispensers in every corner would be great. Either than that. This place is great. Good pizza and soft drinks can't complain at all. read more

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Fairfield is one of the nicest Chuck e cheeses we've been to. They keep it clean and are helpful if a machine goes down. They still use coins whereas some of the others use the card now but you can still redeem for prizes the same. We always save up so my son can get a big prize. I love their cinnamon pizza read more

Machines break every two minutes. Got tired of calling staff over and over so took the family and left. Went to scandia instead.

Yesterday afternoon I took my kids out to Chuck E Cheese and had to write a review on the great customer service! Usually I wouldn't take my kids here but this time I was helped by a young lady named Julia, she was very sweet and helpful and truly cared about making my kids happy. I never received such great service! Julia is awesome! Will definitely visit more! read more

Lot's of space, which is good for a Chuck E Cheese. I'm unimpressed with the new Chuck E Cheese on Fitzgerald in Pinole (really, it's El Sobrante) Can't complain about this one though! My only lament is the fact they've changed their prizes to Oriental Trading Co, mass market toys.... This is old news for those of you who haven't been to Chuck E Cheese much. I mean, they used to have pokemon stickers at Chuck E Cheese! I swear, I've still got binders plastered with ancient stickers :) read more

The employees at this location are not friendly at all . I came into contact with numerous employees and not one greeted or smiled at all . The air conditioning is not very good , it was very hot outside and pretty hot inside . There are alot of games that are broken. I would say a good 30 % of the games did not work at all . Very disappointed in this chuck e cheese. The Pinole location is far better . Did not eat the food , so jo comment on that. Don't waste your time going to this one . read more

Still the same when I was a kid, even the part about broken games. We recently took our daughter and she loved it. The pizza isn't that great, but it is part of the experience. If you find coupons in the mail make sure to keep them, they have some good deals for tokens and pizza. read more

My son loves this place, so I will probably continue to bring him. I'm not a huge fan of this specific Chuck E. Cheese location. I feel like I'm constantly losing tokens on unreliable machines and many of the machines are broken down too which is frustrating because there aren't that many games to begin with. The pizza buffet is cool, i like that kids 2 and under can eat free. read more

Was very disappointed with this particular Chuck E. Cheese's. The food was ok, nothing special, but same as all the other Chuck E. Cheese's. What I was really disappointed with were the games. So many games would just eat the tokens and not turn on. Or, say the kid wins 6 tickets, and the machine doesn't print any. What's up with that?? Really needs some fixing. Also, no play structures, which really sucks. The only way kids will have fun is when the parent just keeps on buying tokens. Might be a smart business move, but will just keep my business away for sure. read more

Came in on a Tuesday afternoon.. this place was almost empty!! Which is a Good thing!! Buffalo Wings are Delish!!

I know this is probably not 5 star dining, but if you have a gang of kids for a party and they need a place to go crazy and make a mess this is a good spot. This place is a jungle gym but it is Chuck E Cheese. We had the sweetest girl help us out, I think she was in fashion school. She really hooked it up for the kids! read more

After some training today, I got out a bit late for lunch @ 1245 on a Tuesday afternoon. For a lark, I thought I'd check out the Pizza/Salad Bar here. Well...two steps, just two regular sized steps into this establishment and I was overwhelmed with the stench of URINE!!! OMG...how disgusting and....WHY?!!! I'd come this far so I thought I might as well check things out. There were probably 12 kids running hither and yon and 6 or so adults. The salad bar was well-stocked but it looked rather plastic...like it'd been set up very early that morning and definitely untouched. I saw a sign that said $8.95 All You Can Eat Salad Bar! Wow! I looked around and saw no pizza or any place that might be set aside for it to be set. It was not that good of a salad bar to even think about it and I didn't even bother to ask if pizza was somehow included, like other pizza chain restaurants. I just left. I work in healthcare and am not unfamiliar with the odor. It's just so CLOSE to where people are eating. I also have dogs and, well, I just know it would take a LOT of urine to make it so strong. On so many levels...pass on this. read more

Had a problem (wont say what) but the manager did her best to make my niece happy and really helped the situation, so i applaud her for that. :) read more

Food was good, slightly too much $$ for so little. Staff never smiled or showed emotion. Games were fun and reasonably priced. The ticket counter miss counted our tickets. Probably won't return to this one read more

I was pleasantly surprised when we came here, due to the negative reviews. It was clean, the pizza was good (a tad greasy, but about the same quality as Little Cesar's) and the games were modern. I didn't expect so many cool games with TV screens! We came on a Thursday night; there weren't too many people, and my 4 yr old daughter had a good time. They have ticket counting machines that make a munching sound when you give it your tickets. There are also music videos playing at the main stage, with the creepy animatronic nightmare bait animal characters standing there just looking around. When they finally make it around to looking at you, it's like they're looking right into your soul. The staff was attentive, and helped us with a broken machine; they wear red shirts. The tables were clean. Overall, a good time. The only real bummer was the lack of beer/wine for the parents to really enjoy the quaint atmosphere. read more

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Not bad for children anarchy. Place is bright and tries to be clean. Staff was friendly. Pizza didn't taste like cardboard. Musical robots broken. Creepy that Chuck E was on stage and another walking around. Didn't they try to make it more believable before? Fairfield: that should sum it up. read more

Pizza is better than I thought, not great and not horrible. Lots of the games are broken, don't give correct ticket. Prizes to redeem tickets are way too many tickets, 600 tickets get you a tiny ball. This place needs to lower ticket amount for prizes. The kids love this place. Way too crowded if all birthday tables are booked. Also Chuck E Cheese only came out once in three hours. Staff are all friendly and helpful. read more

Average. I didn't expect much so wasn't to disappointed. Pizza was poor. Salad bar lacked selection. We tried the new spicy buffalo cheese sticks. They didn't put the chicken in them. They did promptly refund my money though when I brought the error to their attention. The kids had fun though. Isn't that why we suffer through this place anyway? read more

Chuck E. Cheese - 1300 tickets! - Pizza Near Me - Fairfield, California

Food was ok..and my boys had a good time..my complaint is the customer service is HORRIBLE!!!! the young people that work there need to be friendly.. remember your customers are what pays your paychecks.. learn customer service!! The cashier that helped us during our visit was named Ericka maybe mgmt should offer some customer service training.. read more

Not good service low. Machines are broken pretty e ticket is a rip off. Doesn't recommend coming to this place. Not going back

I know I know, kinda lame going to Chuck E. Cheese. I couldn't decide between here or scandia. It was hot and the bf and I were bored. We actually only sent $20.00 on tokens. And it lasted a long time. I think that's because we are older and wiser now and know which machines to pick. Chuck E. Cheese is still the same. Some of the games are a total waste of money and some don't even work. But I found myself checking for tokens in the coin return just like I did when I was younger and lucked out on about 6 tokens. Sorry kids. I had a good time for about an hour and a half then I was over it. Fun to go back in time and play some games. Skee ball is my favorite. By the way now you can exchange your tickets through an automated machine and you receive a paper slip instead of the person counting in behind the counter. In the end I had about 620 something tickets and it wasn't even enough to get a ball. whaa:( oh well. So I gave my tickets to a cute little 3 year old. The End read more

This is my first time being in Chuck E Cheese's. Its pretty cool if you are a kid in heart. This specific one is pretty new & big. They had DDR & basketball hoops for the older kids. And all they're games only needed 1 coin, even the more in demand ones. The food is okay, don't expect anything gourmet. But they do have a package for birthday parties where they do cakes & favors too. This is a place where a kid can be a kid (or is that somewhere else?) read more

Been coming here since I was a kid & it really hasn't changed...except for the tubes & ball pit they removed. This location really needs some upgrades. A lot of the rides are out of order or jerry-rigged. The games still take tokens, compared to newer locations who use cards. But all the games & rides are only one token so that's a plus! The place is usually jam packed on the weekends & most evenings. The pizza is delicious! My favorite pizza ever! Salad bar is average. Price is a little steep...1 large (1 topping) pizza, 2 drinks, 1 salad plate, & 20 tokens cost us almost $40. Cool just to get out & let the babe run around though. read more

We paid close to $200 for my daughters 2nd birthday party for her, her sister, and 4 cousins. We paid EXTRA for the all you can play pass for yes even the birthday girl who is yes 2. Being that she is 2 years old I would expect that she got the unlimited play pass for it being her birthday. Then we had to pay $1 EXTRA for each bracelet to give to the kids so they can keep their play pass on their wrist. When I first paid for the all you can play pass for 2 hours for EACH kid I was told we could pause them at stations when it was time to eat pizza, cake and for Chuck E Cheese to stop by the table. Well this location had not been trained by "corporate" so they could not honor this. So basically a 30 minute period was wasted while the kids ate and had cake. So instead of them visiting with the birthday girl they ran off to make use of their 2 hour time. Very poor customer experience when it should be happy and fun for the whole family. The birthday cake also looked like it was previously frozen as it was sweating and slightly gummy oh and Chuck E Cheese does not supply candles? I called 5x and left messages prior to our birthday party and asked for call backs each time and never received even one. I think this location could have and should have done more for the overall customer experience. We sat for 10 minutes past our scheduled party time waiting for our hostess to arrive. I will not have another birthday at this location nor recommend it for birthdays. read more

PROS: Everything is only 1 token to play! CONS: Selection of games aren't as great as I remember them to be. Overall Chuck E Cheese still is a great place to the let the little ones run wild at rather than in your home where they demolish everything. Surprisingly things seem pretty clean. *Knocking on wood*..after all of our visits my daughter has yet to come down with coodies contracted from Chuck E Cheese. The food is pricey but that's expected. That's how they get you dangit! Notice to all parents.. sign up online and they'll send you additional token saver coupons in addition to meal coupons. Who would've guessed kids would be this expensive? lol read more