On day one, I was greeted by the incredible so called "assistant manager". She was helpful, very…read moreinformative about the 1st month free special, showed me a map of the available units and made us feel welcome. "Wow" I thought. I like this service. A few days later when I came to sign the contract, you would have she was a completely different person. Another worker was helping me, but this asst manager kept interrupting the conversation and to the questions I had been asking him. I asked her, "Don't you remember me? I was only here a few days ago." She was exceptionally rude, loud (in front of the poor customer she was helping) and completely disrespectful to me and the employee helping me. I wouldn't come near this place. The employee and I deserve better.

Same Day Help That Made All The Difference…read more In November 2025, I flew from California to Seattle to visit a dear friend who had recently been placed in an assisted living facility due to health and memory issues. My goal was to support her and help furnish her new space with a few meaningful pieces from her former home. I had only two days to accomplish this daunting task. The first day (Sunday) was spent at my friend's former home deciding what to move, followed by a visit to her new residence to determine which items would fit. On Monday, I set out to find movers. After several unsuccessful attempts, I contacted the U-Haul facility on Auburn Way South in Auburn, WA. I spoke with Kenzye, who immediately recognized the urgency of my situation when I explained that my return flight to California was the next morning at 8 a.m.. She referred me to Young Buck Movers, an independent Tacoma-based company, who agreed to take the job the same day. I was amazed and relieved to find movers without any advance notice. All I needed to do was get from my hotel to my friend's house---Young Buck Movers went to U-Haul themselves and completed the necessary paperwork on my behalf. I will be forever grateful to Kenzye for her assistance. I can't say enough about her exceptional customer service. She was friendly, personable, and genuinely committed to helping me when I needed it most. I highly recommend this company for moving or storage assistance. Kathleen Porter Seaside, CA

PacWest was GREAT. They were "forced/priced" to "retire". Suburban Propane's 1st story was PW 'went…read moreout of business' & SP had 'taken over' all PW customers. Their refill quote in February was triple the price of propane at gas stations, due to my 'low consumption'. I told them to pound sand and make an appointment with me for tank removal. They sent several tank rental fee letters with past due charges; with no proof of ownership, no past, current or new contract, nothing but a bill; 5 red flags. I called again to refute the charge & they said tank removal would cost me $150; 50% more than a year of rent conveniently. I should send them a past due STORAGE fee. This is America and I will choose who provides my services. They did not acknowledge my first conversation, their story NOW was PW owner "retired"; red flag! Past due charges after I refuse any business with them and tell them to retrieve the tank! SP does not own that contract u had with PW. Shop around. Buy a 60 gallon tank or two and fill at a station. Have a handyman assist. SP's practices will have you paying 2 to 3 times or EVEN MORE than necessary. They downplayed all their negative reviews; red flag! THIS IS AMERICA & unfortunately capitalism can mean the big invisible corporation will force the 5 star local businesses out & jack prices up each time they gobble up another. Self Protection is what SP should stand for; BUYER BEWARE. Thank goodness for YELP! I was lucky to have read up on SP. The sound of my head popping out of nowhere land was LOUD. Do not say yes, do not sign, do accept propane, do not pay for rental or removal I to a company you did not contract with. Ask them to remove your info from your records. Record your phone calls with them, at least take very good notes. Happy & Safe 4th to all; FREEDOM!

super easy process to connect and hook up to our new to us home. The rep explained everything…read moreclearly and was able to get someone out within a few days to fill up my tank. They also installed a wi-fi receptor to inform me and the company when my tank gets to 20% and someone automatically comes out to refill. couldn't ask for better/easier servicing.

Very busy business but excellent to work with when I needed a 500 gallon propane tank. Sent in…read morepictures to make sure the area was suited for the tank. Shay was professional and was able to deliver in about a week. Competitive pricing and friendly. Would recommend this business.

Highly recommend this company, they respond within 24hrs and professional service…read more Building a home and needed a 120gl tank, they were able to get me on the schedule and knocked it out in a couple of hours. Prices are very reasonable and I will be using his services for future add-ons. Seeing the negative reviews, the service I got was no where close.

The delivery and customer service system here is very inconsistent and, honestly, unacceptable. The…read moreexperience completely depends on who the driver or customer service representative is that day. Some staff members are very helpful and give great advice, but others provide terrible service. For example, one driver called less than 30 minutes before arrival and then knocked for barely a second, even though the doorbell is clearly there. It's almost impossible to respond in time. When we called customer service to report the issue, the representative didn't seem to have a basic customer-service mindset. Instead of listening, she argued as if she had been there with the driver. We actually have a door camera that records the interaction, but she insisted this level of service was "normal." There needs to be a consistent service STANDARD. Right now the quality varies too much depending on the person you deal with. Management should address the poor performers instead of letting it continue.

Their customer service is terrible. It doesn't matter if you send email with attachments with…read morelegal documents, because when you inquire if they've received them, you won't get a return phone call. If you actually get ahold of someone, they will pass the buck and say someone else needs to handle that, and then you never hear back from anyone. no rational reason why whoever handles legal documents cannot simply handle updating an account file. You can call any of their phone numbers during normal working business hours several times during the day, and they don't answer. It goes to voicemail that never gets responded to. And of course, you will also have to go back to your own job and wait for them to do their job to figure out what to do about any minor issues you might have with your account. All I've been trying to do is understand why they say their letters sent to me got returned to them, while I already confirmed that they have the correct address, as well as ensure the letter of credit has been processed. And they never even contacted me via email or phone to let me know their mail was being returned to them. I guarantee you if I ran a business like this, I'd go bankrupt. But I guess it doesn't matter because they're the only ones delivering propane, so they have a monopoly.

Ive been going for 4 years now.. the outlet next to the Tacoma. address is 1302 Puyallup Ave…read more Actually, its a self serve. at the CFN. They've always had fuel. However once, the pump wasnt working. I had to go to the Tukwila location. another self serve. My vehicle run on propane. If you EVER need to go to the CFN location. Keep your head on a swivel. The homeless and druggies are everywhere. Never any paper for receipts. need to take a picture of the screen at the pump.

I have kept getting large bills for delivery of propane from Blue Star. This is for one single…read morevery small free standing, fairly new, propane stove in a very small cabin that has literally been unoccupied since late August 2024 and the thermostat has been set at 55 degrees from August to March 2025 (now, and continuing). When I saw the bill via email on 2/13/25 that Blue Star was going to be charging $266.18 automatically (we have auto pay), I emailed and told them to stop service until this could be explained to me. Instead, they charged this amount and then in March 13 I received yet another bill for $444.82!! How can this be? It seems to me they would care to go over all this with me as requested, rather than simply just continuing to charge me automatically again and again. I trusted Acme when they owned the company, but I do note trust Blur Star.

Stopped in to Pacific Welding Supplies very briefly for my husband. We needed the CO2 container for…read moreour kegerator refilled after it ran out. The place was very easy to find and the parking lot was big. There's an office across from the store, but the store is labeled clearly so there's no confusion. Employees were nice. I was in and out in about five minutes and it only cost $20 for a refill.

Yesterday I needed a part for my TIG welder that I assumed wouldn't be available locally. Central…read moreWelding had the part and went out of their way to get me back to welding!

Their service people that come out are awesome! Very informative, on time, professional…read more Their customer service is offshore. Ive never had a decent experience with offshore customer service, and this is yet another example. BUT. My main reason for coming on here and griping is that it costs $200 to close your account!!!!! ARE YOU JOKING!?!?!?! Its $100 for them to just DRIVE to your home, and then typically $100 for them to do any work. Like, a guy digging a trench to fix our pipe leak a year ago was LESS EXPENSIVE than someone coming out to put a lock on a box....that is WILD!! Ill never get gas again. What a joke. JEA didn't charge me a cent to turn anything off.

Worst business on the Planet Never keep a schedule delivery…read morealways overcharged, never on time, damaged my property, customer service dont speak English, don't do there jobs No Leadership, No support

I was looking to have my propane tank filled for the year because I use it for my fireplace. This…read moreis the best time to buy so I called Black Bear Outpost. (See review) They sold me my 100 gallon propane tank and have been delivering to me since 2012. I've never thought of using another supplier until I called them a couple days ago and they said they had no record of me by address or name or phone number. Odd. I found these guys on Yelp and decided to give them a call. They were most helpful and will be delivering my propane next Wednesday. Perfect! I don't remember the gentleman's name, but he was professional and friendly. And as an additional bonus, they are only a few miles away from my house so I will continue to use them in the future. I will update this review next Wednesday..

Called twice to get help in getting a larger propane tank for my motorhome. First call was fine,…read moretalked to receptionist and she didn't have a lot of answers but said someone would call me. Later got a call from Junior. He asked what I needed and I told him, expecting to pay for a site survey and a large tank. Was prepared to spend the $600-800 to get the tank in for winter but never got a callback. Texted the number again and got no response. Ended up going somewhere else.

Horrible customer service, rude staff and totally skipped my delivery . When I called to ask about…read moremy delivery I was only met with excuses and pure rudeness

Love this place and best propane price around love everything besides for a period of time they…read morewere short staffed and did the best they can to accommodate the public and if you have ever gone to propane stations constantly you would very much appreciate arctic Glacier even short staffed. I always fill up the tanks on my rv here along with 5+ propane tanks.