We were referred by Jeannine Callanan and she she absolutely had an instinct for what was right for…read moreus. You can spend days and weeks looking for the right place for an elderly friend or relative, but once you look at Tockwotton, the choice is obvious. Challenging perhaps on pricing depending on one's means, but it's worth it to me to place my mom in an environment that makes her WANT to live (and eat and engage) and not have her in a 'cost-effective' facility the makes her NOT want to live. And Michael and Monica have been outstanding. We are just starting the process and are hoping it all works out. But bottom line is, if she ends up somewhere else, Tockwotton was our first (and really only) choice. Anything else will be second and not what we hoped for. Tim

Loved attending the outdoor concert by The New Providence Big Band on this summer night. The…read moreweather was perfect with a breeze off the water. It is very impressive to have such talented world class musicians perform to make this evening magical.

This place was the perfect place for mom. People were very friendly, both guests and staff, rooms…read moreclean and they were very well decorated general rooms, food and restaurant area was very nice, great cook. My mom decorated her place herself and it was beautifully her, with floor to ceiling windows, nice and bright and large cheery rooms, exactly what she wanted! Mom even got to keep her cats with her (a must). She didn't need any help with care, just liked to be near people with similar interests. Unfortunately, Mom past very soon after entering this facility, from a stroke, but was very excited to be there and told us how many friends she had made very quickly!

From the owner: At Atria Draper Place, find independent senior living and assisted living at its best in Hopedale,…read moreMassachusetts. Experience three chef-prepared meals each day and our full-service restaurant, pub and outdoor grille. Our modern apartments are the largest in the area, all with beautiful views. Our friendly staff offers discreet support available 24/7. Our Engage Life® program includes daily events for healthy aging. Spend time with friends in our activities center, library or wellness center. Nearby, walk to Little Red Shop Museum to watch the swans by the park. Dine at local places like Christiano Pizza, Junior's Diner or Caffe Sorrento. Spend an afternoon with friends strolling through autumn leaves at Adin Park. Schedule your tour today.

We finally found an assisted living place for our Mom. The admissions person was wonderful and…read moreexplained the levels of care and gave us a tour of several rooms. The great thing is if Mom needs more or less care, she does not have to move! The staff just conforms to her needs, so her room is her room. She has resided at Smithfield Woods for over a year, and we are very happy with the care she is receiving. The place is more than clean- it looks like a hotel or condo and has modern rooms with spacious bathrooms/walk in showers, kitchenettes, A/C, beautiful windows/views, several dining rooms and common areas/reading areas, activities daily, and a full dining room for 3 meals a day. For an extra fee, they have a med tech who will give our Mom her meds (she has too many to keep track of herself). They always have one or more RN's on staff, a maintenance person if you need help putting up a picture, and activity staff who check on the residents frequently during the day to encourage socialization. They have cleaning service who keep our Mom's room neat and clutter-free since she uses a walker/wheelchair. The office is always open during the day if you have a question. Now I am particular about floors/smells, and being a nurse myself, I appreciate the cleanliness and fresh-smelling air of the hallway and common areas. The aides are so friendly and let me say- we all know how understaffed this whole state is when it comes to nursing facilities! The aides go above and beyond for their residents here. Our Mom is safe here and that is the most important! I tell many friends and family about Smithfield Woods for their elderly loved ones. Hopefully many more people will go take a tour and see how nice it is here!

Lovely complex, great staff. Clean and well run. New third floor rooms are beautiful.read more

Don't walk but RUN away from this facility. My mother stayed in the Reflections section (Dementia…read moreunit). From the first week she moved in, they increased her monthly fee by thousands of dollars because she needed additional care. I would have agreed to it if they provided the care that they promised, but they did not. And once you are there, you are stuck paying the extra costs until you can get your loved one out. We had to hire private care to come in to care for our mother until we could find a better facility. Management does not care. We met with them several times, but nothing changed. My mother suffered many UTIs and a fall under their care, and several visits to the hospital. She was not like this when she first moved in. Neglect of general and hygiene care put her deeper and deeper into poor health. One example: My mother fell from her bed in the early morning. An aide came in and saw her on the floor. She looked at her but did not bend down to see if she was okay. The aide left and came back 15 minutes later with help. 15 minutes! I would not recommend this facility if your loved one needs assistance.

They are high pressure sales. Buy now or there won't be an apartment available. We have a long…read morewaiting list. If that's true, why are you constantly calling trying to get us to sign on the dotted line? Why not just go to the first name on this supposed waiting list? This facility did not even have my mom sign the contract even though she was perfectly capable of making her own decision to contract with a stay at home service just a week before and to sign the documents herself. Instead, they allowed her grandson to sign for her and to commit her to over a hundred thousand dollars a year. She didn't completely understand all of the extra fees. Almost nine thousand dollars a month for the most basic of care and you charge for phone and cable? You have extra fees for laundry to be done? She said, "They don't even provide toilet paper." When I asked how much it would be if my mom needed to be wheeled in a wheelchair to get to her meals etc., I didn't get a straight answer. It was, oh we'll reevaluate. We just can't say. They also charge $5,000 for you to even move in. When I asked what this was for, they said it's standard to charge for the nurse to sit with the resident and make a plan. Really? $5,000? The at-home service did that for free before she even signed their contract. Sounds like the sales person is getting a nice big commission.

Excellent care, great offerings, up to date selections on display. Well thought out. Features are…read morecurrent.

My mother-in-law was a resident at Wingate Residences on the East Side for 2.5 years - for most of…read morethat time in a lovely apartment on the Assisted Living side. Our family was impressed with the caring floor staff, activities, meals, grounds, pool, and convenient location. When COVID hit, the facility did as much as they could to keep everyone safe during incredibly challenging circumstances. Unfortunately, near the end of Mom's time at Wingate, she had a sudden medical crisis that resulted in her being moved to the Memory Care side and put on hospice, just at the time a new Nursing Director named Misty Keough came on board there. Misty exhibited a very troubling ignorance about hospice, end of life care, and Alzheimer's. She was also horribly antagonistic toward our family and the hospice personnel. (Her unprofessional behavior was witnessed not just by our family and the hospice nurses, but also our private aides and members of her own floor staff.) In conversation with our family, Misty was demonstrably contemptuous of hospice care. On various occasions she referred to hospice, pro-hospice people, and the use of comfort meds on one's deathbed - as "euthanizers." Her gatekeeping behavior resulted in the truly horrible and unnecessary suffering of our mom on her deathbed. (Misty literally refused our aide's and family's requests and pleas for comfort meds on the last day of our Mom's life - until the hospice nurse forcefully confronted Misty. Misty actually threatened to kick me out of the building that day, when I reported our mom in distress.) In the days preceding Mom's death, when she could no longer swallow, the hospice nurse left specific orders to quit force-feeding her because it caused her to aspirate. Misty overruled that order and told her staff to continue - resulting in painful episodes of Mom choking and vomiting. The reason I'm not leaving a single star on this review is that to Corporate Wingate's credit, when their leaders found out about Misty's actions, they took the matter extremely seriously. The VP Chris Stack responded immediately - reassuring our family that Wingate as a company was not anti-hospice, and that the entire staff at Wingate would undergo extensive training so that this situation would never happen again. The Exec. Director Vincent Messina, to his credit, was also immediately receptive to hospice training for Misty and his staff. Last bit of advice - for families looking specifically for Memory Care - I would suggest you look at the Wingate Blackstone facility nearby instead. It's recently renovated, has two levels of memory care, and has a proper medical director/doctor on site.

Honest staff, great meals! Helpful nonprofit! Well designed too! Thanks again for helping my mom!read more

Great place for seniors! Nice apts & cottages! Roomy & spacious. Close to Rt 91 & Rt 5. Grounds &…read morewoods beautiful & well kept. Food is outstanding!

This is a great assisted living community. It looks like an ivy league university campus, with…read morebrick buildings, and very well maintained grounds. The interiors are very nice, with plenty of common areas for meeting with large groups, and for private relaxation. My mom stays here and loves it. She has her own room with a sink and microwave.

From the owner: The moment you arrive at Notre Dame du Lac you feel something special. You experience: A joyous and…read morewelcoming spirit. The Sisters of Notre Dame de Namur mission of care and compassion in action A pastoral country setting in the heart of Worcester. The beauty and grandeur of an award-winning newly restored historic building. A committed staff who provide personalized, high quality care. The comfort and peace of mind you have when you know you have arrived home. We invite you to come and experience the difference.