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    Christmas Decor

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Services - Christmas Decor

    Holiday decoration installation

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    6 months ago

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    Blingle Premier Lighting

    Blingle Premier Lighting

    (2 reviews)

    TL:DR - buyer beware. Customer support after the installation of thousands of dollars of…read morelandscaping lights is terrible. They are going to nickel and dime you to resolve any issues and not stand behind their work or company name. We used Blingle to install lights in our front and back yard about two years ago. Design and installation went smoothly - no issues. However, the reason for my poor review is due to customer service now that two franchises (?) have merged. We have an issue with one of our lights and the new owners aren't honoring the agreement that we had with the previous Blingle franchise. I compare this to a Ford dealer telling a customer they aren't willing to service a vehicle that was purchased at a different Ford dealership - but aren't they the same company? They told me they are "offering an olive branch" to come help me out. They wanted to charge over $100 to come to our house just to look at the issue. I figured the issue is due to low amps from where the main electrical is located and was probably an installation issue, but I was willing to pay the service charge if it's something else besides their error. This is after I was told by the original installer/franchise that any installation issues or hardware issues would be covered under warranty. After my initial phone call for service, I provided my address and photos of the issue because I expected to be contacted to schedule the appointment. It was my understanding from my conversation with the new owners that the service fee would be owed if the issue was caused by something else than incorrect installation or hardware - like damage from an animal, our landscaper etc. I was more than happy to pay that and any other charges if the issue wasn't their fault or failing hardware under warranty. No additional follow-up was made until a day or two later when an invoice from Blingle showed up in my email. I thought I missed their inspection (the light is outside, so I thought maybe they came while I wasn't home and they fixed the issue) so I called to follow up. I was then told I would have to prepay the service call invoice before they would come to our house. We have been doing upgrades and repairs to our home but we have never had a company ask us to prepay for a service visit. So now I'm being asked to pay an invoice, that I shouldn't have to pay, before services are even provided? The nominal amount of the invoice wasn't the issue, it's the principle and the way the whole situation was handled. Now I'm going to have to find another lighting company to come out to fix my lights and probably pay more than the original service fee. I'm more than happy to pay more with a company that appreciates their customers. We also live in a new neighborhood and I've provided referrals to Blingle due to the experience we had at installation. That won't happen again and I will be sure to share my poor experience with anyone who asks.

    we had the absolute BEST experience with Blingle ! From speaking with their design artist, Maddie…read moreto collaborating details with the owners ! They brought my Christmas vision to life !! We will certainly be using them yearly for our Christmas lights ! we can't wait to use them for other services also!

    Christmas Decor - seasonaldecorservices - Updated May 2026

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