i was a little worried about this place because i was referred to them from a non reputable…read morebusiness. but david seemed nice. Then all of that changed once i signed the contract and gave then my deposit. Then david's lies began
He told me my project would cost more because i had a sleep number bed. Then he said based on my measurements, he would not have enough baseboard and he wanted to come over and measure everything. Wow, he lied right to my face, trying to make it look like my project was more sq footage than it was. I immediately confronted him. He remeasured that part and my measurements were right, not his. Then when i asked for the numbers of the other parts of the room he measured, he refused. All i got the next day was that my square footage was good. It took in person, phone calls and a text message in order for me to get those measurements from him. and by then, he could have changed his numbers to match mine.
When the workers arrived, they demanded to take over my house like it was their house or they were going to leave, with all the flooring i already paid for still in their van.
Since they did not want me in room with them while they were working, i set up ring cameras. four times they turned the ring camera so it would not be facing them.
i demanded that this is my house, i have around 15 ring cameras both indoors and outdoors, normally to watch my dogs, and they are not to touch my ring cameras. then they threaten to leave again
On the second day, they broke a shelving unit in the closet, but they denied, denied, denied. No wonder they don't want to be watched. i told them i had the evidence. It took them about 2 hours for them to start showing responsibility, but was still try to take the blame away from themselves.
i called Abbey and a person who said his name was Peter Wolk CEO and president. i then asked him if he own the entire Abbey company or was he just a franchise owner. he then admitted he was a franchise owner.
i had called to tell him about the damage to my property at which time he began screaming at me on the phone saying that the damage was no big deal, and he was not going to have it fixed. Right away, my mind started to turn to filing a CSLB complaint with the state. i have had recent success in getting a business license revoked and the three people associated with the company unable to get another state license.
But the lies from Abbey workers continued. The workers were saying things that were absolutely not true. i told them, i no longer trust anything that comes from their mouths. but they would not stop.I kept on saying prove it, but the refused.
Next stop will be the BBB, and after that will be the CSLB.
Oh yeah, Peter Wolk threatened me talking about a yelp review i had written, but i had not written any reviews until now.
Abbey company cannot to trusted, have already beven proven to be dishonest. This business is actually quite scary once you sign their contract.
i have been taking photos since the very beginning, which surprisingly shows very poor workmanship
i will be posting the photos once i am done with the project
They also wrap my curtains in a knot and then tie it up with numerous cords. Curtains are now damaged. They put the Directv box and multiple cords under the most heaviest of furniture. It took about an hour to get it out from under there, and to unwrap the cords. There has been so much bad workmanship, i have been wondering if it is intentional orchestrated by Favid, since i literally caught him in lies with numerous ring cameras near by, to hear what he was saying..
i took a picture of a panel they installed that part of the exterior was scaped off. it was against a wall. I am so glad I took that pictures.
I also noticed that they were putting numerous all most full size flooring panels in their trash bucket. When I checked a few times, they looked damaged. It appears the slicer the worker was using was damaging panels.