Horrible to work with. If I could give 0 stars I would. She never talks to you on the phone, never offers to meet in person, only wants to text or email and that's if she even feels like communicating with you about what is going on with your loan.
She doesn't seem like she can keep her stuff organized. She'll wait until the very last minute of a deadline before she even informs you that she needs something from you and then acts like she's been waiting on you for weeks if you don't have it back to her within the hour.
And then she'll drag the whole thing out for weeks (3 months in our case) and before asking you to re-send all of the stuff that you have already sent, because she either can't find it or took too long to submit and has to start again.
Nothing but a hassle and then when we were 4 days from closing, she decided to quit her job without warning, stopped answering her phone for anyone and didn't leave any of our paperwork for her office to finish.
I wouldn't recommend her to anyone! read more