Owner is requesting to keep 35% of my deposit which is illegal - I didn't sign anything with these…read morestipulations. Day 2 still no refund. I am writing to follow up on my previous request regarding a full refund for the services I paid for, which were not completed as agreed. As stated in my initial communication, I paid a deposit $1,000 for the installation of a bathroom vanity. The original appointment was canceled, and the work has still not been completed. This has caused inconvenience and does not meet the expectations or agreement we had in place. This message serves as a second formal notice requesting a full refund of $1,000. I ask that this refund be processed within 5 business days from the date of this email. If I do not receive a response or resolution within this timeframe, I will proceed with further action, which may include filing formal complaints through applicable consumer protection agencies and pursuing other available remedies. I would prefer to resolve this matter quickly and amicably. Please confirm when I can expect the refund. I paid a deposit to this business for a scheduled service, but ended up canceling the appointment in advance. No work was performed. When I requested a refund of my deposit, the business refused to return it. There was no signed agreement stating the deposit was non-refundable, and no materials or services were provided. I attempted to resolve this directly but was unsuccessful. Based on my experience, I would recommend confirming refund policies in writing before making any payment.

I needed two shelves installed over glass tile. They went the extra mile to ensure the tile was not…read moredamaged. Excellent work and my shelves look amazing.

He is a nice, friendly and knowledgeable young man. He did a great job with my project!read more

I highly recommend Jazzy the Handyman. Danielle and Jasper make a wonderful team. Danielle…read moreresponded to my service request quickly and scheduled an appointment, paying attention to details like I have memorial service in the morning so arriving early is not an option. Jasper and Alex arrived on-time and took care of the bathroom exhaust fan and replaced a door knob. My husband and I will reach out to Jazzy for future home repair needs. I was impressed with Jasper's professionalism and communication skills.

I started a project on Yelp looking for someone to help with a shower upgrade. Those of us in…read moreRancho Cucamonga know how hard the water is, and I'd recently purchased several removable shower filters to help combat the issue. I was able to uninstall the shower head, install the filter and reinstall the shower head in one bathroom, but I didn't have the tools or elbow grease to do the same in the second bathroom. Within minutes of submitting the request, I received a message from Nick with his cell phone number, asking me to send him photos of the work. I texted him and he responded quickly confirming he could do the work with an estimate and potential time to schedule the job. He required a small deposit via Zelle. I was a little skeptical about the deposit, but he affirmed his business means more to him than the deposit and his word is worth more as well. He was able to get me on the schedule the following day and confirmed a time later that evening. That day, he texted me telling me when he was on his way and with an estimated time of arrival. When he arrived, he got straight to work. He confirmed the shower head was REALLY on there! He was able to remove it, as well as the stupid flow restrictor I'd asked the previous plumber to not install--but he did anyway--threaded the connections, and installed the shower filter and shower head quickly. He also gave me an opportunity to douse the shower head in Lime Away before reinstalling! We tested the connection and he made one minor adjustment and then was done! He charged me his minimum rate and it was worth it. Very nice gentleman, very professional and honest! I appreciate he takes Zelle and Venmo. He informed me of some of the other types of projects he does as well, and I intend to use his services in the future! Thank you, Nick!

Nick is a little pricey but he is a 5 star handyman - reliable, capable, does the job right the…read morefirst time, cleans up after himself, communicates well via text and accepts Zelle. He's done two involved jobs for me and I'm scheduling a third soon.

He fixed my kitchen sink drain and a very broken cabinet, did an amazing job. I am very pleased and…read morewould definitely hire Mo again

I hired this company to replace mixet valves with a regular shower/tub control and replacing all…read morethe other tub accessories in both of my bathrooms. Mo came out and he did an amazing job. He spent two full days working carefully and checking everything multiple times to make sure there were no leaks. His attention to detail and professionalism really stood out. Out of all the people I contacted, Mo provided the best quote and the most responsive communication. The work he delivered was high-quality, clean, and exactly what I wanted. I truly appreciate his hard work, and I would absolutely hire him again for future projects. Highly recommend Mo--he's great!

Cesar provided excellent service. Great communication and ETA leading up to his visit. Did a…read morequality job (no short cuts) and guaranteed. Very reasonable if you're in a pinch. Used him for another project shortly after his initial work. Really versatile.

Thank you for replying. To clarify for anyone reading: I asked to keep communication on Yelp for…read moretransparency, asked him to park in guest parking per HOA rules, and requested shoe covers to protect my new floors. These are standard homeowner requests. He declined and chose to leave. I'm sharing my experience so future customers know what to expect

Vic, hung two heavy mirrors in my home and did a fantastic job!! He was very professional and…read morepolite . I am happy with his work and will definitely hire him for other projects.

They did a great plumbing job for me this past week. Also, they were very professional and…read morecareful, ensuring that everything was in perfect working order, nice and clean when they left. I don't trust a lot of plumbers, and these guys did a perfect job.

Our bathroom was completely outdated and we knew an upgrade was coming. We could have not picked a…read morebetter team than Rojas Home Improvement for the project. They heard and saw our vision for the project and brought it all to life. It's reassuring that the work they did is top quality because we saw every step they did. They're professional and always willing to answer any of the questions we had. We now have our dream bathroom!

Just had Rojas Home Improvements enclose my study turning it into a downstairs guess room to my…read morehome. Called Jesus and he came out and gave me a quote. I had a lot of questions on what would work and what would be aesthetically for my home. We shot some ideas around, talking with Jesus and Jesus I felt very comfortable with their expertise. He came up with a quote and I booked right there and then. Ultimately after a few quotes his confidence in talking about the project had me feeling like I was booking the right person. Father and son came out and from beginning to end were on the project ensuring quality it a timely manner. Project was completed ahead of schedule, which is always a blessing know your getting the person who quoted you doing the job ensuring the job is done to expectations!!! I highly recommend Rojas home improvements, after completion I had Jesus look at some other projects I've been putting off and booked them to come out for another job.

Inquired about door replacement, he told me to text him, I did, and he did NOT respond at all.read more

Handyman Vega came to my home yesterday to do some stucco work on the exterior of my home, and got…read morestraight to work as soon as he arrived. The job was completed within 2 hours, and the results were great. He charged me less than anyone else who had given me quotes, and I am going to be contacting him again to install some doors.