Had my sofa and chair cleaned. Guys did a great job! Came at the scheduled time and let me know…read morewhen they were about 10 minutes out. Will hire again in future.

This is an update to my prior review...... After posting the initial review, I was contacted by the…read moreowner, Russ, and arrangements were made for them to come back and re-clean everything. Russ stated they had some equipment damage the day prior to my original appointment and he felt that was what caused the problem with the dirty water not being sucked out. As before, they arrived as scheduled and were very friendly. They re-cleaned everything and added a deodorizer this time and it did dry in just a little over a day. Although the carpet is now clean, it still has a slight odor to it that I hope will fade in time. I believe Russ did everything he could to try and make the situation better and I appreciate his efforts.

If you carpets look dirty or matted, you need to hire Ultra Steam Carpet clean!!!! They showed on…read moretime, the cost was what I was quoted, excellent value with a reasonable cost! Tony the owner was professional, friendly, knowledgeable, and meticulous with his work. I was going to replace my carpets but saw a special on Facebook and thought I would give them a try to buy me some time on replacing my carpets. After this I won't be needing new carpets any time soon. My carpets look amazing! HIRE THEM.... you won't regret it!

Tony was prompt and got right to work. He explained what each stage/process was going to be and…read morewhat the price was going to be. Price was VERY reasonable! His attention to detail was astonishing and with my daughter being there he was very nice to her as well. My loft looks brand new again and my living room smells and looks great! I highly recommend Tiny and his work. Will use him again in the future.

Great people and service. Our got to carpet cleaners from now on. Highly recommend!!!!read more

We woke on a Saturday morning to our dog having multiple accidents on the carpet. It was horrible!…read moreMullins carpet was at our house within 20 minutes! The cost was amazing for such an emergency type service. Their service was beyond our expectations. They did an excellent job! The two employees were so quick, nice and professional! They saved our weekend and I will never use anyone else. Highly recommend

I messaged this company on a Sunday morning and the owner responded to me almost immediately. I…read moreneeded him come out within a few days and he was very accommodating and came out the next day to clean my couch. Very quick responses and easy to deal with. I appreciate the quality work and would recommend this company to a friend.

Darrell cleaned my carpet again and I swear he is a miracle worker! My carpets were so far gone and…read morehe makes them look new. It's so nice and I trust him completely. He is by far , hands down, the best carpet cleaner I have ever dealt with. I highly reccomend him!!

We owned approximately 20 rental units and Magna-Dry was recommended to us by our carpet installer…read morewe typically use. They have cleaned carpets and upholstery for us and always do a fabulous job. We have had much better results with this company than those who use the hot water and big noisy hoses. You wouldn't even know they are in your house except for the fresh lemon scent! Would highly recommend this company for all your carpet and upholstery cleaning!

Magna - Dry/ Blinds Brite came out on a Thursday, within 48 hours calling the office. The service…read moreprovided was blind cleaning. I delayed cleaning my blinds due to time and all the work I thought it would entail. After using this company I will never have dirty blinds again! The technician was prompt, professional and explained thoroughly the entire process. The blinds were removed, cleaned on premises in a industrial type of van and reinstalled all within approximately 90 minutes. Just think of the time saved taking them somewhere or doing it yourself. The cleanest method is removing and using the Magna Dry method. Check them out at http://www.magna-dry.com/blinds/blinds.html. They also repair blinds. This technician has been doing this for almost 20 years. Very experienced.

I had a large room with white carpet to be shampooed. I asked David the cleaner if he could get the…read morespots out and he told me there is NO customer satisfaction guarantee! They billed me $94 for one room. I was not satisfied at all and made a phone call complaint. No reimbursement or any kind of customer satisfaction was offered. I would not recommend Blue Sky Carpet Cleaners in Florence KY.

The leg of my bedroom mahogany chest was damaged during the rug cleaning process. The leg was left…read moresplintered and raw by the person performing the process. I found it after their departure The leg must have been hit very hard for that amount of damage

Scam! Had multiple cat stains on my carpet (small area) - assured me it will be fixed or the money…read moreback. Came back 3 times, the smell and spots returned within hrs. Admitted that he couldn't resolve the issue, but only refunded ~25% claiming that the remainder is the cost of carpet cleaning and that he didn't know if the cat peed on the carpet again even though the carpet was lifted, the door was locked and all of the original stains were visible. He claims the remaining charges are for cleaning only, but initially told me the original price was a package deal. Refused to refund even though the cleaning was completely useless with the smell and spots still in place. Not only he failed to remove the smell, the look and feel of the carpet were never restored. My carpet looked like the pictures while it was drying out.

So I purchase a carpet cleaning through Groupon for $90. The gentleman shows up and says your…read morecarpet has too many pet stains. You need an upgrade to steam cleaning. I say how much? He says another $210. I say that I don't want to pay $300 for carpet cleaning. He says you should get a refund from Groupon. We should just cancel your appointment. I say fine. Then he asks what my Groupon certificate number is. So I tell him the number. Then he leaves without cleaning the carpet. I didn't realize he was redeeming my certificate. Then I contact Groupon about a refund. They say your certificate was redeemed so we can't refund. I say I never got a cleaning. Groupon says you need an email from the company confirming they did not clean your carpet. I call the company and they say text us your email address and we will send you an email. No response email. I send a follow up email to their gmail email account. No response email. So I am out $90 and have no carpet cleaning, no email response and no refund from Groupon. I will update this review if I ever receive a refund. Update: Company sent me a text saying they emailed Groupon. After numerous requests by me to Groupon, I have finally gotten a refund in Groupon Bucks, not cash, but I will take what I can get. I was ok with the vendor not performing the cleaning, but when he redeemed my Groupon voucher and performed no cleaning, it made it very difficult to get my money back. Bottom line: When the vendor does not perform the service, do not give over your Groupon certificate number.

I thought that I was too late to get my carpets cleaned before the holidays but no...Terry at Excel…read morewas able to get me in within days. I've had Excel Carpet Services before and have never been disappointed! They are professional, courteous, prompt AND my carpets always look great!

Clear communication, arrived on time, great service. We had a great experience and will use them…read moreagain.