The quickness of seeing someone was less than 10 minutes. I was told that I would need some additional imaging and would have to go to the main hospital's ER. tlThey had called the ER and I was expected when I arrived. Everything went smoothly and professionally. read more

Let's see, how to start. In the way that Grape Nuts is neither grape, nor nuts, this establishment provides neither urgency, nor care. Checking in? You are about to meet the lowest qualified individuals around. Help you? If you can't hear them, they will mumble the same answer, at the same volume, to the same screen, with the same lack of interest and care as the first several times. Let me provide kudos to the other Yelpers who have been here before me: find another location, or better yet, go straight to the hospital. Pick Mercy or Jewish or Good Sam. This location is no improvement over asking the guy at the marathon station across the street what he thinks you should do. Urgent Care, not. Fact: One single doctor is there on the weekend. Source: Hapless soul working the front desk. read more

Literally I've been there 3 times the last two months. Really awesome care from check ins to check out. The doctor on call and the testing staff took amazing care of me! read more

I came in recently, due to having been sick for a few days and getting worse. I didn't know at the time I had COVID, but because I lost my voice that morning, I went to this location and they did a nose swab and told me I had COVID. YAY....not. So, after waiting for about 15 minutes, the doctor came in and between my coughing, not being able to talk, and blowing my nose constantly, he told me to get a couple of prescriptions (Paxlovid being one of them) and to go home and not go to work for a few days. My reason for 4 instead of 5 stars is that I had a previous bad experience at this location and it was better, but still not 5 star worthy. I also didn't give 5 stars because I believe the doctor should have told me that with the Paxlovid I would have to take it, each time, with food and lots of water. That information wasn't on the prescription package and I had to find out about that, since I puked the first dosage I took, from a neighbor who had COVID a month before me and experienced the same problem. read more

I was sent to Christ Hospital Urgent Care to be tested and if positive treated for Covid. I was tested positive and discharged without an order for medication. The doctor refused to prescribe Paxlovid which is the accepted treatment for Covid. Of course I was charged for service I did not receive. The doctor lied in his notes beacuse he knew he did not give me "Standard of Care" read more

Just waited for 4 hours only to be taken back to be "seen" and told it would be at least a other hour and a half. I get that there can be a wait but at least communicate that. After waiting for 4 hours was told there was only one doctor. That would have been great to know 4 hours ago. Just communicate, educate, and care. When we left to be seen somewhere else someone was in the hallway yelling it had been 5 hours and still no doc. read more

I called to schedule an appointment the day prior for my daughter to be seen. They called the next day and told me to go to the emergency room instead since they don't do blood work or take cash payments through Samaritan Ministries. I'm sorry the all mighty dollar means more to you than a patient. Tri health was happy to have her as a patient. read more

Walked in to get a blood test at the lab draw suite one morning before work. For the amount of patients already there, the line moved pretty fast. The tech was personable and professional read more

Walked into the urgent care to be seen for a consistent issue with breathing that is visibly irregular. While checking in was told my multiple attendees that my symptoms were probably not something they could help with. I honestly just wanted a doctor to look at my breathing and tell me what's going on. Sat down in the room and the power went out. I was asked to leave and they would call me back when the power came back on and I could come back in to my spot. Just called 2 hours after I was asked to leave to be told that power came on and I was never contacted. Was also informed that they are now on a 2 hour wait because everyone waited through the power outage. Lackluster care and no actual consideration for patients time is very unprofessional and I will never be going back. If I could give 0 stars I actually would. When I walked in at 11, I was the only patient in the office. read more

Very nice urgent care center. Professional staff and saw a doctor who took good care of me.

This place is worthless. I went on 2 occasions- today for stomach issues and 1X last year for a skin issue. They grossly misdiagnosed my skin condition. My dermatologist who also has little faith in this operation said "not a surprise from that urgent care." I was given 2 RXs that were quite expensive for something I didn't even have. Today I went in for stomach pain. There was NO urgency from the people working there and when I was finally called back to "register," I was rudely told that they have no diagnostics, imaging, lab, etc. and basically the doctor would just guess what was ailing me based upon my description of symptoms to him/her once I was seen. How is this different from typing in my symptoms and getting a prognosis from WebMd? What is the value here? Furthermore, these people were so rude it was unbelievable! I was told it would be 1.5-2 hour wait minimum, and there was only one other person in waiting room! Needless to say, we left. I will not return - this place is 0 for 2. read more

For it to be an emergency department the staff are very slow been in room for an hour and nobody but 2 registers came in but they all just sitting around I'm hearing more about their day amongst each other then actually getting people In and out the EMERGENCY ROOM URGENT CARE read more

By the name "Urgent Care" it seems clear that it's an urgent matter, needing care quickly. I recently came needing to be checked and despite being in the Christ Hospital System, having my insurance info in the system, etc I was unable to be seen because I had forgotten my ID. They couldn't see a picture of the ID and the complete profile in the system wasn't enough. If someone needs urgent care, there is a reason they came here versus to their primary doctor. I understanding verifying identity, but this is terrible service and care. Will never come back and will never recommend. read more

Urgent Care centers, in general, are pretty awful. They're usually slow, dirty, and everything you hate about going to the doctor. This place, on the other hand, is absolutely AMAZING. They were fast, friendly, clean, and professional...Basically everything I'm looking for in a doctor's office. I couldn't believe it! We were waiting in the very clean waiting room for only 20 minutes before my husband got called back to see the doctor. In total, we were only in this Urgent Care center for an hour which is absolutely unheard of...Try going to the emergency room and get out of there in an hour....It's impossible. Hopefully we never have to come back here (knock on wood!), but if we do, I will be happy to know that Christ Hospital Urgent Care is a great doctor's office when you're in a pinch. read more

Christ Hospital Urgent Care - Waiting room with tv - Urgent Care Near Me - Cincinnati, Ohio

The one and only time i have gone here was probably a couple years ago at this point, maybe 3. I'm not sure when, but it was a memorable experience. My dog had pulled me down during a walk, causing me shoulder to go in a direction it didn't want to. LOL. That happened on a Friday. By the following Monday @ work, I couldn't move my arm at all and I couldn't do my job without pain. So I went to the closest urgent care. After I checked in at the desk, I sat in an exam room for 1 1/2 hours without any acknowledgement from any of the medical staff. The door to the room wasn't opened at all, no nurse or doctor. NOTHING!!!!! FINALLY, the doctor came in, had me do a couple of arm movements and told me to go to physical therapy. NO x-ray, no questions about what happened. NOTHING!! I was hoping this would be a quick visit during my lunch and I would get an xray to make sure NOTHING was broken or dislocated. If you don't have a visible problem (gushing blood or a bone sticking out of your skin, go to the ER and save yourself). read more

Long wait. Less than knowledgeable staff, not social distancing in their waiting room, a very "touch" experience (filling out papers, pens reused and not sanitized). Nurses not wearing gloves. Will not come back. read more

You want to know what's really fun? Being told by your doctor that they can't squeeze you in for an apparent staph infection and being told to go to the urgent care they are affiliated with. I checked the hours everyday 7am to 7pm, excluding major holidays. Last I checked the day before thanksgiving is not a major holiday, or a holiday at all. I rushed to leave work and be seen and get there at 5pm only to have the doors locked, no one inside and no signage saying they were closed. I tried calling as well, no message on the voicemail either. Severely disappointed and seriously considering switching providers period. Completely unprofessional and defeats the purpose of have an urgent care. read more

I went to this location today and was in the waiting room when a mother and her daughter came in. The secretary was quite rude to her right away and she had seemed friendly toward myself and the other patients. The secretary said that the little girls mother's name was different in the computer and the woman explained that this was her wife. She said she is also the mother and has always been the parent that brings their daughter in. The secretary looked visibly disgusted and told the mother that she could not have her daughter seen without showing a power of attorney form. This embarrassed mother didn't argue and left with her sick child. When she walked out the woman shook her head disapprovingly. The other patients and I were just looking at each other, shocked at her behavior. The worst part of this is I was there with my boyfriend's daughter because she was sent home from school. I'm not even related to her. This woman took no issue with this and we were seen by the doctor. I wasn't even asked who I was. Is this because I present as more "feminine." This is not what I would expect from a Christ hospital office but this will be the last time I set foot in one. read more

The staff here is rude. I would not recommend this place. I came and was diagnosed with cellulitis and put on antibiotics, after a week I was not better so I stopped by to see if they would just tell me if it was supposed to look like. Instead I got a rude response "you have to see the doctor " paid another copay and went in. Terrible staff. I know it was the end of the day but come on! read more

Awesome staff. I broke my finger so came by here to be sure. Checked in, got X-rays, saw the doc, and got bandaged up all in a little over a hour. Very impressive and everyone was very helpful as well. read more

I've been at this urgent care a few times now since I can't seem to get in to see my primary doctor Staff is always courteous and prompt. Doctors are friendly and extremely helpful. read more

One of the most professional run and staffed Urgent Care around. I'm located in the west side and deliberately went to this location because of the Christ Hospital name for a pre-op physical and MRI. It did not disappoint. I would not hesitate to go the extra mile for their services again. I wish to thank all the staff there for your warm smiles and outstanding service. read more

Do not waste your time! Last time I took my daughter on a Sunday, the nurse was so rude that we left Today, after waiting over an hour, my oldest was turned away and told to go to the ER. No one asked us why we were there when we arrived. Apparently, this UC is not able to do any type of blood draw. That would have been good to know when I called before we went!!! read more

This urgent care has zero urgency. My wife almost severed her finger off in an accident at home so we rushed over. I'm pretty sure we're not invisible but the two large ladies sitting on the other side of the check in window wouldn't even look at me. I had to literally bang on the window just to get them to look up. After that they said to take a number and sit down and that they would get around to us. Didn't even attempt to look or ask about said injury. What a joke. I wasn't about to sit there and attempt to deal with these lazy and incompetent people. We left and went to the Mercy hospital off the Edwards exit and it turned out to be a great decision. They have an Incredible and professional staff. I highly recommend them. Don't bother with the Red Bank Rd urgent care. read more

After an hour wait I was told it would be another 45 minutes to an hour before i would be brought back. I could have went to the ER all that time. So much for URGENT care. read more

I just got home from the TCH Red Bank Urgent Care (in Cincinnati, OH) where I went for an infected toe, where I got excellent care. Doctor was very professional, caring, and gave detailed explanation of what was wrong and how I needed to take care of my toe. Couldn't have asked for more. Thank you read more

I have had to make three visits here in the past six months and they have always seen me quickly and handled my care professionally. I've been to other centers, but Christ's is head and shoulders above the rest. Highly recommend. read more

I have mixed feelings about this place. Basically it may depend upon who you deal with and what the circumstances are. I called in recently with a question about my child and while the recommendation was to take her elsewhere the person on the line was extremely compassionate and informative. They steered me in the right direction and I felt so relieved! I appreciated their authenticity, kindness, and accurate information given. A month ago when I was seen there and needed an on-the-spot procedure the nurse who performed it was absolutely AWESOME! She was compassionate, informative, and took care of the procedure herself with percision and compassion. She told me and showed me exactly how to perform aftercare. She and the medical assistants sent me home with some supplies which was helpful and stress-relieving. I have gone to this Urgent Care one or two other times prior to that and I was taken care of effectively. I have been seen quickly each time. However once in the room or if you have to go between rooms there can be an awkward lull. I do realize it is a walk-in so they are doing their best. This complaint mostly applies to that day I was in and ended up having a procedure done. There were a couple of times I was left confused as to what I was waiting for or wondering if someone was coming. I am patient and polite...and I had taken the day off of work for my issue so I was not in a rush. However, I felt "forgotten" twice and awkwardly wandered out into the hall to find out what was going on. While the girls were never rude to me and helped when I asked for help there was never an apology or even after the first time it happened nobody offered to say "someone will be in to..." they would just do something, talk to me and walk out...time went by and I was like ..."Am I done?" The second time..."Now am I done?" The worst thing I ever experienced here was while I was waiting to have that procedure done. I was in a lot of pain, I did not understand what was wrong with me which was stressful, and when the doctor very matter of factly told me what had to be done I had a very emotional reaction. He did not express empathy just stating it had to be done and why. While I was given a moment (to collect myself? I was not sure...they left to gather supplies but it took a while and so I thought maybe they are waiting for me to chill out.) I was laying on the bed (and covered but) the door was left wide open...and the doctor was standing right outside of the room and talking to a child who seemed to be a friend or relative. I could hear part of the conversation. The little girl asked what he was doing or about to do. I could not hear his response clearly but the little girl suddenly declared "ooooh cut open?!?! WON'T THAT HURT?!" I was staring at them and unfortunately in my emotions and embarassment I did not yell or say anything ...like "Hi, I can hear you." or "Can you close the door?" I was shocked and upset about what was happening. I was glad that the nurse came back in herself and was the one who took care of everything. She was phenomenal. When the doctor came in after the procedure to follow up with me he was talking about aftercare and all I could do was nod because I was just glad it was over and I was feeling uncomfortable in his presence. I am grateful for the good that was done and that I was helped and I healed well. read more

Went here a few months ago because I was having chest pain, which seemed unusual for a 24 year old. They rushed me in ahead of the few people waiting, which I appreciated because it was a serious scare. All of the staff members were extremely nice and ran all necessary tests on me. Everyone was very educational and even recommended a local physician to me since I recently moved to town. Great experience and happy to know there's a place I can return to. read more