Thank God for Mr. Hook! Our car went over some metal on 287 S in Bridgewater and we ended up with…read moretwo blowouts. We called AAA. First they said they would be there in 30 minutes. Then they said they would be delayed until 7:00 PM. We initially called them at 3:00 PM. At 5:00 a tow truck driver was driving by and stopped us and asked us if we needed help. He towed us to our local service station in Morristown so we could drop the car off and then drove us home. Thank you again! Great service with a wonderful tow truck driver!

Wow! Mr. Hook Towing saved the day!…read more First, they picked up the phone right away and immediately asked important questions I hadn't thought about. After assessing the difficulty of the tow (a vehicle without keys, parked on a residential street in-between two other parked cars) they quoted a totally fair and reasonable price. Since, without keys, the vehicle couldn't be moved out of its parking spot in a traditional way, they actually found a neighbor to move their car so the tow truck could get behind our vehicle. This is an incredibly thorough and smart level of service. Once the vehicle was dropped off at its destination, Mr. Hook Towing sent photos to show exactly where it was parked. Then, ini minutes, I was able to pay over the phone and got an emailed receipt. Being that I was out of town when all this happened, you can imagine what a relief it was to receive such thoughtful, professional, and quality service. I'm so glad I called Mr. Hook Towing! They look a challenging situation and made it easy and stress-free. Thank you, thank you, thank you!

My relatively new car ran into a snag with the battery and I had to work with Mazda's Roadside…read moreassistance to get my car towed to the service center. Mazda collaborated with AAA and that's how Quality 1st came into play. Right from the time my towing was scheduled, an associate promptly called to inform the timing of the pick up and later when the towing driver Lucky Singh showed up, he handled the car so well and got it dropped off at the service center ahead of time. The owner was nice enough to follow up on the service to get feedback too. I'm not sure of the pricing since my car is still under Mazda's warranty but their service was spotless and professional. Highly recommended.

Came on time and had no issues. Drove me to the dealership as requested with no hassle.read more

The lady working behind the counter name, Michelle might be the most difficult and obnoxious person…read moreand customer service that I've ever met. After me and my seventy year-old mother came down to pick up a vehicle that was stolen and recovered. She started to yell at My mother. At that point, I got upset with her and told her very calmly not to yell at my mother. She threw me out of her office! They should do a better job of hiring employees that interact with customers.

Responded to my AAA service call . First truck couldn't help so they sent a second one to start…read morecar. Two great repair people. Great attitude and friendly. They are a great partner of AAA.

This place ripping off everybody They give me a coast for…read moretowing my car and then When drop they triple the price and lie for counting The miles and the charge for the driver time because I was talk to his nasty lady in his office for The price is too high and she said she will charge more if keep talking! She think she's a big shot and Nobody can talk to her because she's a lady Very bad place they didn't know how they deal with People need the better business B to lock them out And closed this towing store for ever.

Terrible company, they will not give you your car back and keep it as long as possible if towed and…read moreyou'll never pay what they say you will, and only take cash. Scammers for real.

Thank you for providing your services at a reasonable price, for being reliable and communicating…read moreregularly about the progress of my car. I will definitely be returning when I need additional services!!

Update: After I left the previous comment I've had more surprises pop up from damage that was done…read moreto my car. My car is a 13 year old car, but it didn't have a red interior that was "sun damaged" when dropped off. My driver seat didn't break because it was a 2010 car. I never dropped the car off with a broken driver seat . FYI In order to adjust the seats you touch the buttons on the door not the chair itself. This would be known to techs that work on Mercedes regularly. When you mentioned that I never came in for a smoke smell, of course I didn't. When I mentioned the smoke smell you told me "oh that's a problem". Yet it wasn't even addressed. That's real safe. I also didn't come in for all the problems that were created to my car like a slow start up when originally my car had a strong start up prior to being worked on. My fuel gauge was also working and I was able to tell how much gas I had in my tank. After you replaced my fuel pump I was losing a significant amount of gas which was displayed by the gas gauge and I called you on my drive to work to complain about the problem. That same day I smelled the smoke smell and my car almost didn't start up to get back home. I had just gotten my car from you the day prior. I dropped off my car for you to " fix the fuel gauge" and now the problem was worse than the second time. How does my car get worse every time it gets worked on at your shop. When someone fixes something it's supposed to fix the problem not create new ones that weren't there upon drop off. Go ahead tell me that it's all because it's a 2010 car. My car was in great shape and running great prior to being dropped off and worked on at your shop. Since my last previous review my car now sounds like something is loose when you start it up. As each day unfolds day by day new problems pop up after you guys worked on it. I recommend you get techs who are skilled in Mercedes Benz before they work on them, you're only damaging them if not. The amount of ways that all of this has ruined my life is in more ways than I care to write about on here.

I am 76 yrs young & my 18 r old toyota stopped going on an…read more intersection on St Georges Ave in Rahway I called my AAA & Blue Line Towing was dispatched to tow my car. The gentleman "Richie " was the driver. He was very kind & helped me out of my car ,made sure I was safely across the street to wait for my ride to pick me up. I then met him at the drop off garage site. Sometimes older people feel nervous when they get stranded with car trouble this was not the case, Richie made me feel safe. Thank you Blue Line Towing for having such an excellent young man working for you, CAll Blue Line if you get stuck.

Outstanding service! Jay was superb! Never mind being on time...Jay and his tow truck arrived…read moreEARLY! I was out of the freezing cold in no time. Thank you, Jay and Blue Line!!!!!

Denny proprietor of all car towing in rawway n.j. I'm handicapped.so is my girl we are senior…read morecitizens and we broke down on 440 in Woodbridge called all car towing I told him we broke down batteries.or it was 23 in morning his driver was so understanding an excellent professional and very noledgeable.not only he came really fast.but got us out of their very fast.he saved me and my wife's life all car towing is a no tolerance towing company that's works for the customer and they are right on the ball god bless Denny and his stAff for taking such great care of us and our car.hes the real deal.thNk you.for being such a pillow. In this cummmit.and he gos above. And beyond to make sure your happy and very satisfied dennyyour the best in your field

Got stuck on the parkway on a Sunday afternoon on the way home and in 30min had someone to pick me…read moreup. The driver was kind enough to find a way off the express lane and to the closest shop, and spoke to my insurance directly to make sure I wasn't charged and everything went through them.

This guy is great. He also had the cheapest price I could find. He was courteous and got there on…read moretime as he said. Now if only we could get rid of all these potholes I wouldn't need him again, but this being Jersey, I'm sure I will, and will use him again.

We happened to get a flat tire in a large pick up truck, the tire was not fixable and there was no…read moreway to get a spare on. Devin was our tow truck driver, he was there in under 15 minutes and very polite and professional. He drove the truck, which fit on the bed, we were surprised, to our location of drop off and even offered us a ride home. Great price and would recommend to anyone in the area.