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    Services - Chris Chen, DDS

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    fraudulent insirance claim

    I have been going to Dr chen's office since 2020 and have had no issues until his new front office staff came in. Not only idd they try and say i owe for a tooth I'd already paid, but today i recieved a statement from my insurance and they have fraudulently claimed they gave me a denture when no such thing has happened. heck!!! i wish i had a denture!!! Be weary when coming to Dr Chen's now, and KEEP UP with your insurance claims. They will they and charge for miscellaneous treatments THAT NEVER HAPPENED.

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    9 years ago

    I have been going to Dr. Chen for years and will continue to do so. He and his staff are always friendly and helpful

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    10 years ago

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    Review Highlights - Chris Chen, DDS

    Chen was a life saver and his work has tremendously improved my Fathers quality of life.

    Mentioned in 10 reviews

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    Covina Family Dental

    Covina Family Dental

    4.9
    (72 reviews)
    2.9 km

    I originally found this dental office just by googling a local dentist. They had really high…read morereviews. Within the first phone call, I already understood why. Dominique was very personable! She answered all my questions. Helped me navigate my son's busy schedule and the dentist available times. She was so patient. She told me Vickie would be calling to help me verify the insurance. Ms. Vickie...is the GOAT. She is so kind!! When you meet her, you feel like she's some how apart of your family?? Or like, a friend you've known a really long time. She so just...kind. Went over every detail of the bill. Made sure I fully understood and agreed with next steps. I appreciated that once in office both Dominique and Ms Vickie spoke directly to my children. Acknowledged them as the patients and as people. The office is very clean. What I appreciated THE MOST, and I told them, was their scheduling was superb. We walked in for a 1 oclock appointment, and was seen at 1 oclock. We didn't sit in the lobby waiting. There was no one in there until we left. We've been there 4 times now (kids needed some cavities filled and we spread it out for time) and each time, no one is coming until we're walking out. They have it DOWN. I appreciate people that respect my time. I hate waiting 30 min to an hour or hour. Arriving on time to sit. The technology in office was very good. The doctor was excellent. Explained everything. Give recommendations. Got the work done. I highly recommend it. And once you meet the front office, you'll know they definitely reflect the back office and the doctor. It's great here.

    Let me start by saying 10/10 RECOMMEND! I have always feared the dentist ever since I can remember…read morebut Dr. Tran is absolutely amazing! He is a very honest, knowledgeable dentist and will explain your treatment in detail. He also has an amazing staff working for him. Vickie is super sweet and goes on and beyond to make sure everything is good with your insurance before your visit. Valerie and Dominique were also super sweet to me during my visits, they were helpful in calming my anxiety prior to treatment. They explained in detail the process and reassured me I was in good hands with Dr. Tran. Overall, the office is very clean and welcoming. I will definitely recommend this dental office to my friends and family. I have found my forever dentist!

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    Covina Family Dental
    Covina Family Dental
    Covina Family Dental

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    Smiles West Dental & Orthodontics

    Smiles West Dental & Orthodontics

    2.6
    (62 reviews)
    3.5 km

    I can't say enough words of gratitude about the staff at Smiles West - Covina at 470 Badillo St,…read moreCovina, CA (636) 331-3354. Priscilla, Office Manager; Megan, Front Desk; Dr. Tokuza, my Dentist and Sonia, his Assistant are all phenomenal. Priscilla, Office Manager and Megan, Assistant, are absolutely awesome. They immediately made me feel comfortable with their professionalism, friendly smiles and caring attitude. They explained in detail, my next steps and options, and helpful in showing flexibility with scheduling. Such a warm atmosphere. The care and attention I received from Dr. Tokuza and Sonia during my oral surgery was amazing. They were both kind, considerate and Dr. Tokuza and Sonia added that special touch to keep a patient calm. At first, I didn't even know the procedure was completed. That's how comfortable and confident I felt in their hands. Much gratitude to all of you. Thank you and God Bless Arneita Langford

    I went to Smiles West Dental & Orthodontics for a routine cleaning and was told I had two very…read moresmall cavities. Tooth #31 had zero pain or sensitivity before treatment. After Dr. Lauren Gleason filled it, I developed pain when chewing and sensitivity to hot and cold. After multiple return visits and two unsuccessful bite adjustments, I got a second opinion, told me the tooth had been unnecessarily over-drilled and the filling was placed extremely close to the nerve. I now need a root canal and crown on a tooth that had no symptoms before the filling. They also took unnecessary x-rays the last visit just to charge insurance. Worst Dentist office I've ever been to. *I previously attempted to resolve this directly with the office through multiple follow-up appointments and discussions before leaving this review. Unfortunately, no solution was offered, and I ultimately had to seek treatment from another dentist. After obtaining a second opinion, I was informed that the tooth had been unnecessarily over-drilled and the filling was placed extremely close to the nerve. I subsequently required a root canal and crown on a tooth that had no pain or sensitivity before treatment. **This review concerns Smiles West Dental & Orthodontics at 470 W. Badillo St., Covina, CA, where Dr. Lauren Gleason performed the filling. The office's response incorrectly states this review is for another practice despite my correction.

    Photos
    The main entrance of our office, taken from the parking lot.
    The main entrance of our office, taken from the parking lot.
    The front of our office, facing the main street.
    The front of our office, facing the main street.
    Inside

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    Inside

    Chris Chen, DDS - generaldentistry - Updated August 2026

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