My husband and I went through the process of buying a home from agent Chris Cervantez and the experience was regrettable to say the least. Chris first attempted to sell us a house that we believed to be overpriced. My husband and I passed on the property and then asked the agent / developer if he had any additional properties for sale, and he said "No". But it wasn't long before we came across an even better property that was newly built and for a lot less. Then to our surprise, the 2-story house was also owned by Chris. After our offer was accepted, my husband and I contacted Chris and asked him why he didn't inform us about the new house that was available. Chris said in an irritated tone, "It slipped my mind". Seemingly embarrassed, Chris became angrier due to being confronted or caught. Despite how polite my husband talked to him, Chris was disrespectful and continued raising his voice and speaking over him. Chris told us that he would call us the next day, but he didn't. Though he accepted our offer for his house, he would end up not keeping his word. I am not in a hurry to buy a home and have nothing personal against Chris. I just wanted to tell our story because I believe it is a cautionary tale for others. Good luck! read more

This is our 2nd time working with Chris! He helped us buy our first home in Pasadena, CA and then sell the home once we relocated out of state. He communicates very well and comes very highly recommended! read more

Chris is an outstanding realtor! He truly provided my wife and me with full and supportive service while we went through the process of buying our first home. He was always very attentive, responsive, and flexible. We appreciated how Chris remembered our location and specification preferences and was always very respectful of our time. He was so dedicated to helping us find our home that he kept his eye on properties that were originally outside of our price range and let us know when the price dropped so we could jump in and put in an offer. He was even present for our inspections and he called the gas company to come out immediately while we were still on site to address a scent we smelled. Chris even made himself available to answer questions and to offer advice well after we successfully purchased our home and moved in. We are immensely grateful for Chris and all the hard work he put into finding our family a home and the additional support he provided making us feel comfortable at every stage of the process. Chris is very knowledgeable and thorough and it is very clear when working with him that you are dealing with an experienced professional. We definitely plan to work with Chris the next time we move and would certainly refer Chris to any of our friends or family members looking to buy or sell. read more

I had the opportunity to work with Chris as a part time assistant. During my time with him I learned how hard he works for his clients and what a stand up man he is. I then called him four years later to sell my home because I knew he would work hard for me. I was correct he left no money on the table! He guided me through the whole process. You can't go wrong with him and Erin. read more

After interviewing several potential real estate agents, Chris stood head and shoulders above the rest. He had knowledge of the market in our area, made suggestions to get the most out of our home and it sold for the highest priced sale EVER recorded in our neighborhood. We got more for our home than we could have imagined AND he did everything with the utmost care for my mother. I was in another state and trying to commute 2200 miles back and forth was a challenge to say the least. Chris handled everything and even took care of issues beyond his required contractual duties. I felt at ease from the beginning and knew we had the right person in our corner. I will forever be grateful to Chris and will recommend him to anyone and everyone in Southern California. What integrity, honesty and care he put into this process and we felt nothing but respected the entire time. Thank you, thank you, thank you Chris. I hope you're recognized and rewarded for your work. You deserve it! read more

Chris was highly recommended by a good friend of mine who has worked in the mortgage loan industry for years. My family and I were definitely impressed with the service Chris provided us with the selling of my condo and the buying of my new home. Chris was always there for us throughout our hectic daily schedules and he made the home selling/buying process as smooth as possible. Chris is definitely a realtor everyone can trust and I am beyond impressed by his professionalism and knowledge in real estate. read more

Chris Cervantez is an amazing realtor! Words that come to mind are integrity, professionalism, and trustworthy. What is unique about Chris is that he is a very kind person and gets things done. This is his superpower. Few folks are effective, efficient, fair, and gets things done quickly. I felt that I was in good hands and buying a home is a major decision and Chris understood that. He listened and was very responsive, respectful, and reliable. There was little to no stress about the process and I felt my confidence in Chris contributed to that ease. I felt lucky to have met him. I would recommend him in a heartbeat to anyone. read more

Chris came to me highly recommended by my good friend Liza Harwell who had already bought 2 houses with him as their representing realtor. She told me everything had gone smoothly and she trusted his advice. I took her recommendation. Chris guided me to get the exact ( only) house I was interested in buying. If I couldn't get this one there was no backup plan. He is honest, kind, and knowledgable of his job. He wants to make sure you get the right home for you and your family. He even helped us with insurance problems well after the sell was over and we were already living in the home. I highly recommend him as your representing realtor. Thank you very much Chris! A happy customer, Heidi Galt read more

Chris came highly recommended by our close friends due to their great experience with him. Chris did not disappoint. We chose Chris after interviewing several other local realtors because of his professionalism, knowledge, responsiveness, and approach to selling homes. He quickly promoted our home, leading to a significant viewings and within just 2-3 weeks, our home was in escrow! Chris was able to navigate us through escrow and went above and beyond when our buyer became extremely difficult and unduly withheld wiring the funds at the end of escrow. We couldn't provide a higher recommendation. Our only regret is he couldn't represent us as buyers in Northern California. You won't regret choosing Chris! read more

When we first spoke to Chris, he immediately could tell what it was we were looking for. My wife and I were looking to buy a new home in the Inland Empire. Chris did an excellent job of showing us new communities and helping us go through the entire process of buying a new home. He is quick to respond to all forms of communication (text, e-mail, phone call). I had no concerns during the process. read more

Chris was an amazing realtor in selling our home , which we had a buyer in a day . He was prompt in returning text and email keeping me informed in all aspects of the sale and what to expect next. Chris is hard working pleasant and a gentleman to work with , I would recommend him highly and give him a gold star , never mind five star ! read more

Chris is a polished professional and made selling my house convenient and virtually pain-free. His counsel was accurate and wise, resulting in multiple offers that created the best value for my home, after only one open-house. He was easy to reach, by text, email and phone, and responded usually within minutes. He handled the negotiations effectively and resolved issues eloquently. I definitely recommend Chris to anyone needing to sell their home. read more

Wow!! I can't say enough about Chris and his work ethic. Not only did Chris help us buy a home he also helped us sell our home. Both experiences were very smooth and stress free. Chris was able to get us $20,000 over our asking price after our first open house. We couldn't believe it! Chris is very good at always being available for any type of question in regards to selling or buying homes. If we move back to the area there is no doubt in my mind that I will be calling Chris to help us find our next home. This guy knows what he is doing! read more

Chris Cervantez is amazing! By being first time home buyers, we had no idea what to expect. Chris walked us through every part of the home buying process with professionalism, knowledge and a genuine interest in finding out what we wanted. Not once during our home buying process did we ever feel lost. Chris was always friendly, approachable and available when we had a question - and we had many! He was always on top of where we were in the home buying process and gave us constant updates. The overwhelming experience of buying a house did not feel so overwhelming because Chris made the whole process smooth and exciting. He did much more than just find us our first home, he created a joyful experience and for that we will be forever grateful. We would highly recommend Chris to any of our family and friends for their home buying and selling needs. read more

Working with Chris is always a wonderful experience. This is the second home that he has helped us buy, and now he is helping us to sell a home as well. Chris has been attentive and responsive to the myriad of questions that we have had as first and second time home buyers. I feel like we should have been completely stressed with the home buying process, but Chris has a knack for putting people at ease while being a real advocate for his clients. Thanks to these qualities, we are about to move in to our new home with our sanity intact. read more

What is most comforting about Chris is that he does not possess any of the traits that we have come to associate with the typical real estate agent. Where many agents often rely on hard-sell tactics and obfuscation to sell properties, Chris relies on honesty, empathy and realistic expectations. He uses these guidelines to communicate with his clients and give them the best service he can. And communicate he does, often and timely. In the two houses my wife and I have purchased through him, we have never been unaware of what was happening. When we were confused about an issue, he would explain in as much detail and length as necessary until we were all satisfied. He does his best to understand what you are looking for and then tempers that with the reality of the market and your budget. It seems that good service, to Chris, is not about playing on your feelings to engender trust with him, but for him to give you enough honest information and support that you can trust your own decisions. This recent sale of our house was no different in terms of the great service and support we have come to expect from Chris. Granted, this is a seller's market and our house is in a desirable area. However, we have been in this situation before with a family member selling their house in a very high-demand area and there seemed to be little effort on the part of the agents involved. Chris did not use the "easy-sell" situation to relax and take shortcuts. In fact, I have never seen an agent make such an effort. He was very thorough in his plan to sell the house and discussed every detail. He made sure we agreed to everything he was doing by simply helping us understand the reasons for his decisions. He walked the house with us many times, even bringing in an interior designer, to go over what further improvements we should make to the house and which were unnecessary. He arranged for the house to be staged and professionally photographed. He marketed the house early, before it was officially for sale. He set up preview tours with local agents and advertised the coming sale. He started the sale of the house with a four day open house and was there for long days talking to hundreds of people. His manner was welcoming and professional. He even enlisted the curious neighbors into talking about the positive features of the house and the neighborhood. We had three solid offers by the end of that weekend and he gathered as much information about the buyers as he could and went through all the advantages and disadvantages of choosing one offer over the others. More importantly, he explained the escrow process in understandable terms and how each buyer could possibly affect the outcome. Throughout this nerve-wracking period he never steered us in the wrong direction, always calming our emotional responses with pragmatism and patience. The sale was a great success! More importanly, though, was that we left the house behind with a sense of satisfaction and closure. We felt that all of our opinions were heard and our needs met. That is what a great representative should do and that is what Chris has always done for us read more

Chris helped my husband and I navigate the potentially stressful experience of buying our first home. He was available and very quick to respond throughout the entire process. He is extremely knowledgeable and made us feel comfortable every step of the way. He gave us time and attention that really made us feel cared for and that our well being mattered to him. When things needed to be negotiated on our house, he handled everything with integrity and professionalism. I could not recommend Chris more highly for any home buyer's needs. read more

I have known Chris for several years now, and when the thought came to mind regarding selling our property he was No. 1 on our list. His attention to detail, his knowledge of the market and his calm demeanor are just a few of his many great qualities. I would call Chris again in a heartbeat. I encourage you, If you are looking for someone who is patient and knows the market, give Chris a call! read more

I am posting this Review for Chris on behalf of my mother. Chris is an excellent realtor and an even better person: It is with deep appreciation and much enthusiasm that I write this testimonial to personally thank my realtor, Christopher Cervantes, Century 21 Masters. I first met Chris in 2010 when my husband and I were interested in buying property in Las Vegas, Nevada when he was a realtor there. He is very knowledgeable, supportive and knows what is best for his clients. He helped us to not only purchase a condominium in Henderson, Nevada but also a unit at City Center on the Las Vegas Strip. Unfortunately, my husband suffered a stroke in 2014 and my life changed forever. Chris stayed in touch with me over the years so I knew he had become a licensed realtor in California. Without any hesitation I called on him when I realized I could no longer keep our condominium in Paramount, California. I was not familiar with the formalities of a "short sale" but Chris explained every step of the transaction which was very comforting to me with everything I was going through in my personal life. Not only was the short sale completed in only a matter of months, he even worked directly with my CPA to expedite the submission of very important tax forms to escrow to help speed up the closing of the sale. Chris showed a tremendous amount of support. It was like I was working with a very compassionate friend. I would highly recommend Christopher Cervantes to anyone selling or purchasing property. I would also like to take the time to personally thank him for all of his special efforts. Chris, you are amazing! Submitted by: Regina M. Boutte Carson, California read more

I was looking on Zillow for properties and located one in Glendora. Chris was the selling agent. Prior to having found Chris, I had already put several offers on other properties. Although one of my previous offers had been accepted, I saved Chris's contact info for future dealings. I have since referred him to friends, and really, really value his professionalism and knowledge. I consider myself pretty savvy in the real estate scheme of things, and honestly am glad I met him. I truly believe Chris would do a great service to anyone who decides go with his services. He boasts honesty, ingegrity, knowledge and a great amount of professionalism. read more

Chris is a fantastic realtor! He's easy to reach and quick to respond. He went above and beyond our expectations. He had excellent people skills while working to help us get into our new home. I highly recommend him as a realtor. read more

Chris was extremely helpful and knowledgeable throughout the entire process from listing until closing. He answered any questions we had regarding the best steps to take. Chris never pressured us to make a decision. He gave highly informative input and let us make the decisions. We would highly recommend Chris to a seller and/or a buyer read more

My husband and I actually ran into Chris when we went to see a property for rent. It was really important for us to find a home in Glendora since our little one is starting Kindergarten soon. Upon meeting Chris, we discussed our options and he presented the option of purchasing a home. We were delighted that we had an opportunity as such and so thankful that Chris took the time to educate us and link us to the appropriate resources to move forward in purchasing a home. Chris is a wonderful person who has so much patience, I mean soooo much patience to deal with us as we had so many questions and concerns which he had no problem addressing. He stayed positive throughout our time of house hunting and when things weren't looking good at times, he remained optimistic. I greatly appreciate his knowledge in his field and teaching us so much. We became less anxious and more secure knowing that he was by our side. We really trust him. We are just so thankful that we met Chris as the stars surely did align when we met him. He is great and I recommend to him anyone who is looking to purchase a home. He is so knowledgeable, motivated, has lots of patience (Believe me when I say this!), trustworthy (DEFINITELY!!) and easy to get along with. We are impressed with his attention to details and creativity to get your needs met. He made himself available at all times and I don't know how he did that as I know we were not his only clients!! He is definitely a keeper and I recommend him to the fullest extent!! SIDE NOTE: My son really likes him too!! Super friendly and family oriented... That's a plus!! read more

Chris helped sell my mothers home which was also my childhood home. This house had a lot of sentimental value for me but Chris made the process so easy for us. He truly is amazing and he has a gift. He is very competent and knowledgeable. He built a great rapport with our family and always remained professional. I highly recommend him to anyone looking to buy or sell property. He walked us through every step and communicated everything to us in a timely manner. read more