I had my carpets and tile cleaned at my house. The cleaning of both was very good except for…read moreseveral damaged area's of the tiles grouting. Charlie and Mannie came out to inspect the damage a few days later and stated that basically the damage done by the machine was due to poor installation of the tile by the original contractor. When asked how much it would costs to repair, Charlie stated $250.00. First of all, I would have thought that Renu would have covered the repair since it was their equipment that caused the damage. It's easy to blame it on the contractor who installed it year's earlier, right! I told them that was too much, so Mannie said how about $200 when I did not reply he then said how about $175. Mannie then said that he would come by the next morning at 9am and do the repairs, however, he did not show up at the appointed time...unprofessional and inconsiderate of my time.

Hired Renu Carpet and Tile Cleaning to clean my area rugs and an upholstered chair in my house…read more They were very professional. Showed up when they were supposed to. They worked hard to ensure every stain was removed, the carpets look fantastic and the recliner looked like new. They cleaned up the floors all around the rugs, put everything back in order before they left. They did an outstanding job and I will be using them in the future. I think their price was very reasonable too. It is nice to see people still committed to providing excellent service.

Prompt, thorough, My carpets looked fabulous, like new, after Thura cleaned them. You won't be…read moredisappointed with their work!!

They came to cleans area carpet. They did not clean it very well. They left the carpet soaking wet…read more I am makeing a complaint with the BBB. I will dispute the charges. They were here less than 30 minutes, and charged me $160.00.

Fantastic work. My rugs look bright and beautiful. I appreciate their politeness and caringread more

Cleaned white couch and it looks great. Also cleaned area rug also a great job!…read moreHighly recommend Tim. Price was very reasonable!

BEWARE OF DEMING CARPET & TILE CLEANING & WATER SOFTENING COMPANY!!…read moreI had thought Deming Carpet and Tile Company was a reputable, stand up kind of Company....but that was until they damaged my floors, denied responsibility, threatened me and verbally assaulted me. Eric, and his father, Bernie had performed several jobs for me in the past and I was happy with them. I even recommended them. However, a few weeks ago Eric and a young man that works with him were in my home cleaning the tile floors and carpet. After they left, we came home to find the bamboo flooring in our dining and living room had surface bubbles on the top where water had spilled and the boards were completely warped and bowed. When I contacted Eric, he immediately denied that it was his fault. He said in 25 years he never ruined a floor. I told him just because it had never happened in 25 years didn't mean it didn't happen now. He said he would come the next day to see it; however, he changed his mind and said he would not come until Friday, July 2, 2021 because he wanted to bring someone with him. The next day Eric came with his father Bernie, both claiming to be the owner of the Company and the young man who had been on the job. Bernie and Eric immediately started yelling at me saying they didn't do the damage and it was definitely from my a/c unit. I had anticipated this due to my interaction with Eric on the phone so I had Sun Kool come out and inspect my unit since I am a Kool Club Member and they do my maintenance. They gave me a letter stating my a/c was fine and that the water had not come from my HVAC unit additionally, the only part of the unit in that room is the return. I contacted a very well-known restoration company in the area and they confirmed it was topical water intrusion that ruined my flooring. It was not from a slab leak or any other thing but topical water intrusion which then seeped down into my floor, spreading out into the rest of the rooms. When I asked Deming for the name of their insurance company, they refused to give it to me. However, before Eric and Bernie left they started hurling insults at me, asking me several times if "I had fallen out of an airplane" and then Bernie said if "If you say anything negative online about my Company "I WILL COME AFTER YOU". Threatening customers is not the way a reputable company handles problems. It was clear they were not there to assess any damage, only to deny they were at fault. Finally, on Friday afternoon, they provided me with a claim number and the name Auto Insurance, who contacted me later that day regarding the claim. They asked me for photos to show the water damage which I provided. They said they would contact me on Tuesday to arrange an adjuster to come out to inspect the damage. Not hearing from them, I contacted them today and they said Deming was denying any responsibility and they would not even send out an insurance adjuster. They told me to contact my own homeowner's insurance! Why should my insurance rates go up because of Deming's mistake? I urge you to reconsider using Deming's since they refuse to correct damages, insult you when you bring problems to their attention and stick you with the cost of correcting problems they have caused.

First he was on time when he was setting up i asked if cleaned the tiles he did a little area could…read morenot believe how much nicer it looked did my kitchen and bathroom plus my carpets . great price great job Thank you. DAVID

Ended up being complete scam. David spent 40 minutes in total on three rooms and that includes…read moreunloading and loading his equipment. Charged us $200 for 20 minutes of work. $60 per room and had to pay $20 extra for a small walk in closet to get that done also. There were a few spots we wanted to get out. After he steamed the carpet the first time all the spots were still there, we asked him to try again and he wasn't happy about it. Everything looked absolutely the same like nothing was done at all. He told us to give it an hour for the carpet to get dry. It took almost 24 hours before we could step on the carpet without getting our feet wet. It was completely soaked and had an awful smell to it. When it finally got dry the next day all the spot from before were still there. And we are not talking about some old carpet in an old house. Our house is less than two years old and 3 out of 4 rooms are barely being used. We called David the same day to ask about the smell and to let him know everything still looked the same. He got frustrated and said he would issue us a full refund immediately. That was the last time we heard from him. Two weeks later no refund. On top of that he made sure we would write a good review about him while he was still in the house. We ended up purchasing a steam cleaner from Lowe's that did a fantastic job and was even cheaper than this guy's so called carpet cleaning services. Blasted us on Google after, putting my character into questioning. No one has problems paying any money if the service is done right. The vacuum used was from the 1970s invest a real vacuum that doesn't stink and take pride in the quality of your work without becoming defensive.

Austin, John and Irvin were friendly and knowledgeable pros. I will use their services again for…read morefuture needs!

My sectional sofa looks like new after cleaning. Technician added cleaning of several small area…read morerugs I had at no additional charge. The owner took a great deal of time explaining there process which justified the higher quote he gave me over others Totally satisfied and will definitely call on them again.

0/10 would not recommend. Hired them to remove my base cabinets in our kitchen after a leak. They…read moreassured us they could remove and reset the cabinets and granite countertop. Well the two technicians they sent out demolished my kitchen. They broke the cabinets and my granite countertop in pieces. Then told us per there contract they don't replace any they break. Would the hell would you break a granite countertop that could be reused. Now I am left the restore my kitchen on my own.

I recently purchased a home and had to leave for a month. When I returned , I walked in and my…read morehouse was flooded. Sitting water and mold everywhere! The house smelled AWFUL! I eventually made it back to the master bedroom, searching for the awful smell and BAM, there it was! The entire room had standing water. I opened up the doors to the other rooms and discovered all three rooms, two bathrooms and living room have been affected by the standing water. I was very stressed, needless to say. I reached out to a plumber (review to come soon) and he put be in touch with this business. I am so glad! They came out immediately and assured me they would help me throughout the process. I do not think I could have been sent better people!! Seriously, Garrison and Mike have been super helpful! Garrison has been communicating very well as far as what they are doing, what to expect and their plans for the following day. He's been very empathetic and caring throughout this. I have a LOT of belongings and the majority have been destroyed. The worst part is, I was in the midst of unpacking before I left a month ago because I recently purchased this home. I have boxes of clothes, shoes, accessories, purses and so much more that are now trash. Mold on so many things. Due to the bed sitting in water, the legs have cracked, clothes on hangers in the closet smell like mold. It's a disaster. I was upset at the beginning because this is not what one wants to walk into. My plan was to unpack boxes, not pack up what I can salvage. Needless to say, IF you find yourself in need of a restoration company (which I hope you don't), you can't go wrong with Garrison and Mike. If I could give more than five stars, I most definitely would. They will not disappoint you! I must say, if Garrison were not there, I'd probably be more stressed about this than I am. THANK YOU Garrison!