My wife and I both recently had complicated wisdom tooth extractions that our dentist wasn't confident removing. Luckily Dr. Chow was able to perform all extractions without complications. The whole process was incredibly smooth, and the office couldn't be friendlier and more welcoming. I would recommend Dr. Chow at OMS without any hesitation! read more

I highly recommend Dr. Chow and his team for any of your surgeries. I had 2 wisdom teeth pulled and everything went incredibly well. From the booking to the surgery and the aftercare, I was incredibly impressed by how smooth everything went. I was worried about the extraction and recovery however, everything was quick and painless. Dr. Chow's staff was very friendly and made the process a great experience. Highly recommend! read more

Surgery was less than 40 min, 4 Wisdom Teeth taken out. GO to this place if you want In and out surgery, MINIMAL pain, being able to eating NORMALLY and being able to go to school/work with MINIMAL puffiness on the face. Also 11/10 staff, super nice and efficient. read more

If you need to remove wisdom teeth without consequences and problems, you need to see Dr.Kenneth Chow. Professional in his field, punctual, with a good sense of humour. He removed 4 wisdom teeth without pain, the healing process was quick, I didn't even have to take painkillers. The clinic is very cozy. Also many thanks to the staff, attentive and friendly. I highly recommend this clinic and Dr. Kenneth Chow. read more

This is of those places that keep you waiting over an hour. I have no patience for those establishments. My time is valuable!

I dread visits to the dentist. Alas, they are as inevitable as my visits to the sweets store every week. But this isn't about cavities. I'm one of the many lucky people who needed all her wisdom teeth pulled out. My regular dentist recommended Dr Chow to me. On the elevator ride to the 8th floor, my reluctance weighed down my body so much that I felt the elevator cables would snap at any moment. One step into the place and the clean, bright room lifted my spirits instantly. The receptionists greeted me with my name the moment I stepped in. First visit I had my bottom two taken out. Dr Chow explained to me thoroughly the processes that he and his team were gonna perform on me, and then I was knocked out with anaesthetics during the whole thing. Didn't feel a thing. Went home, and 24 hour later, the receptionist called to check up on me, which was nice, and encouraged me to call back anytime I have questions or concerns. Second visit I had my remaining tooth pulled out. This time the doctor recommended freezing of the gums, which apparently costs less too, since this tooth was very easy and takes about 2 minutes to extract. I didn't believe him. The first time I was swollen and in pain for 3 weeks straight, so i had my doubts. The freezing took 20 minutes of the time, and extraction took 2 minutes. No mess, or anything. I made some miso noodles 4 hours later and ate it. The following day, the receptionist called and checked up on me again. I haven't been to other places to get my teeth extracted, and hopefully I won't have to go anymore, but this place gives comfort to me, as much as I hate dentists and needles. Customer service ftw! If you get to talk to the lady who does the billing, she appreciates a good joke (: read more

The thought of having teeth yanked out of my mouth is a thought that strikes fear into my heart. I have had braces and my orthodontist (back in Hong Kong) said that I have to have my wisdoms removed ASAP or I'd wind up undoing all the work that he's put in over the one and a half year that I've had braces. He actually mustered up the humour to say that my wisdom teeth were a "ticking time bomb." That left me very worried, but since I was told this information a week before school started again, I put this off until the end of the semester. Since I usually get most of my dental work done during my visits to Hong Kong (since most of my patient files are still there), I was at a loss for who I should see for wisdom teeth removal. It didn't help that my parents were also warning me that I may experience permanent nerve damage should the operation went wrong. Quite predictably, the recommendation for Dr. Chow came from the family dentist (in Vancouver), who without hesitation, issued a referral to Dr. Chow, reassuring me that Dr. Chow is one of the best in the field in Vancouver. He wasn't kidding. Dr. Chow is incredibly efficient, from the initial consultation to the subsequent operation, he was always very assuring, and took the time to form concise and informative answers to the concerns that I had. I should also mention that he managed to remove all four of my wisdom teeth in half an hour, which seems really fast. I was unfortunate enough to have a complication of a swollen jaw, which prevented me from closing my mouth for about a week following the surgery- that made talking quite difficult, and they "Why the long face?" cropped up in pretty much every conversation with family, but Dr. Chow's staff of nurses were incredibly helpful throughout the process, having provided reminders before the consultation and operation, and even managed to decipher what I was trying to ask them over the phone following the operation, when my jaw was completely swollen. To explain how hard that is, imagine not being able to make a "sh-, ch-, t-" sound when you're talking. I would say I'd come again, but considering how this is a dental practice, that's probably a bad thing, so the best I can do is recommend Dr. Chow for dental surgery. read more

These guys have been amazing! So far I've had two painless tooth extractions. They're friendly and very accommodating, I even got in for a same day removal of a problem tooth. read more

I've now had two dental surgeries done by Dr. Chow. The first was a dental implant in one of my front teeth, and the second was the extraction of two buried wisdom teeth, and I'm happy with the results of both. Dental work makes me extremely anxious, both because it can be painful and because it is incredibly expensive. But Dr. Chow and his team were very personable, direct, and reassuring. There was none of that clipped, bureaucratic tone which creeps in with some health professionals and makes you feel stupid and confused and bothersome. During the consultation visits Dr. Chow was very good at explaining the work that would need to be done, why it needed to be done that particular way, how much it was going to cost, and what potential options I might have. I felt more able to ask questions with him than I've felt with dentists I've had in the past, and he seemed to recognize that my concerns about the cost were not trivial to me. (I had been told by another dentist's that I would need to be put under for the extraction of my wisdom teeth, which would have cost me an additional $300. They didn't make it sound optional. But when I asked Dr. Chow whether he could do the procedure without putting me under, he was quick to assure me that he could--and he was certainly right. What a waste of $300 that would have been!) When it came time for the procedures, Dr. Chow got them done very quickly and with a minimal amount of discomfort. He got my first wisdom tooth out so quickly and with so little wrenching that until he moved on to the second one I thought he must've been just beginning. I also really appreciated the way he chatted to both me and his assistant while he was working on me. I liked that element of human connection and 'business and usual'. A bad dentist can make you feel like some dumb, mute object getting cut up on a table; a good dentist recognizes that just because their hands are in your mouth doesn't make you any less mentally present. Dr. Chow is a good dentist (well, surgeon). The assistants and the people who work the front desk are all friendly and helpful, and a little extra shout-out to the slightly British-sounding woman who works the desk at the downtown office: she has the nicest voice and phone manner. One further thing: the downtown office is GORGEOUS. Seriously, the downtown office is half an hour further away from me, but it's worth the trip just for the classy office and the magnificent floor-to-ceiling view of downtown Vancouver. read more

I wish I could have given this doctor 5 stars. He came highly recommended to me by my dentist and everything up until the actual surgery day seemed promising. However, the kindness of his receptionists can't make up for the fact that this doctor does not respect his patients' time. I had to wait 50 mins, while sitting inside the surgery chair all ready to go, for Dr. Chow to actually come see me. After about 30 mins or so, I took a walk around the office to figure out what was taking so long and saw him in the middle of a consultation with another patient. The receptionists seemed surprised to find out that I was still waiting (they had no idea). By the time he finally came around to take my wisdom tooth out - after keeping me waiting almost an hour after my scheduled appointment time - he quickly apologized and went on as if nothing had happened. Apologies was the least he could do, but what about my time that he wasted and the rest of my day's schedule? While taking my tooth out, he was talking to his assistant about how he didn't actually need to see the patient he was talking to (when he should have been seeing me). Something about how the patient talks on and on about UFO's and whatnot... ummm wait so you weren't even doing something necessary while wasting my time? I wish I had made a point to say something to the Dr. personally. When I asked the receptionist why I was kept waiting so long she said "he was fixing a machine." The truth is he likes to double book himself. Go see this man if you want your time wasted. read more

This is my personal experience: My dentist sent me to Dr. K. Chow, to remove my four wisdom teeth. In one previous visit, I accepted his suggestion of local anesthesia (my big mistake, I think). The procedure was one week ago. I describe the surgery procedure performed by Dr. Kenneth Chow with local anesthesia such as traumatic and painful. The worst is the lesion in my nerve, as a consequence, lack of sensitivity in my chin zone (includes chin, jaw bone, inferior lip, gums and some teeth). Is a very stressful pain, like a ghost pain, something is missing. This weird feeling is persistent and everlasting. Thinking for myself: why lack of pain management during the surgery? if patient is groaning something is wrong with the anesthesia, I guess. Some procedures to avoid nerve damage should be performed instead to run the surgery in a hurry, hurry, hurry. read more

Let me start off by saying my anxiety levels spike hard whenever I hear the words "dental work", "wisdom teeth", "oral surgery", "extraction" or a combination thereof. Imagine to my horror when it was proposed to me by the wonderful staff at False Creek Dental Center that having my WISDOM TEETH EXTRACTED through ORAL SURGERY would greatly improve my overall DENTAL heath. To say I was looking for a way out would be an understatement. Fast forward to the initial consult. Location: central, office: zen, staff: calming. After being led into an almost all glass room with 180 degree views of false creek, Dr Kenneth Chow took a quick look at my x-rays and said something to the effect of "these look great no problem". I knew then this was the best place if one were looking to have the equivalent of an "oral jihad" performed on them. Surgery was set for Dec 9th and I felt pumped. 12/09/2016 and it's going down. It wasn't 30 seconds after being administered intravenous conscious sedation that I found myself in la la land and Dr Chow and his many staff had went to work on me in a coordinated fashion reminiscent of a pit crew at Nascar. It was over before it even started. 23 minutes later I was sitting comfortably in a private recovery room wondering how my shirt got untucked (Seinfeld) ;D read more

I had all 4 of my wisdom teeth removed by Dr. Kenneth Chow. He was great and explained everything clearly to me during my consultation and before surgery. The receptionists were also very polite and friendly. My only qualm is with one his assistants. Her bedside manner left much to be desired. Not only did she have a very rude tone towards me, but she also put down one of the other assistants. When she was asking me questions before the surgery, her back was facing me so I couldn't hear her very well and when I asked her to repeat the question, she repeated it in a very snarky tone. As I was laying in the chair and the doctor and assistants were preparing for surgery, the two assistants were chatting and she implied that the other assistant doesn't work as hard as her. I could sense that the other assistant was a bit peeved by that comment. I found that she was very disrespectful towards her coworkers and the patients. This assistant aside, everyone and everything else was great. I had mild swelling and they called to check up on me the day after. read more

Absolutely terrible staff and terrible punctuality. I had an appointment for 10:45 am and I didn't see dr Chow until 11:25. 40 min over our set appointment time is unacceptable my time is valuable. That is disrespectful to a new patient. I don't FUCKING care how busy your clinic is. I was also never told I had to pay a consultation fee. I booked the appointment 3 weeks prior and never once was I told I had to pay a consultation fee. One of his dumb staff called me 2 days prior to the appointment reminding me of my appointment and still then no one told me I had to pay a consultation fee. When I walked into the office the girl asked if I had extended medical coverage and when I told her no she STILL did not tell me I had to pay a consultation fee. I was told I had to pay it when I was about to leave the appointment. NOT FUCKING COOL. I was in a rush to get back to my office but it did not sit well with me so I called the office and asked why I wasn't told i had to pay this consultation fee. The dumb receptionists response was "I asked if you had insurance and you said no so you have to pay." I told her you were supposed to tell me up front and her response was "you should have asked" WOW really? Are you for real I have to ask? Every specialist or surgical appointment I book I was always told upfront on the phone before even booking the appointment that there was a consultation fee. Chow really needs to hire smarter staff or fire that dumb one. Enough said I am definitely not coming back here. First impression is everything and the 40 mins over has already said enough about this office. read more