I do recommend this business ( Family Dental ), Very nice welcoming environment. Great Staff and…read moretrusted.

When I made an appointment with this practice, they confirmed that they were in-network with my…read moreinsurance plan. I also verified with my insurance plan that the practice was in-network. After the appointment and paying a $95 consultation fee, I was provided a treatment plan with an out-of-network estimate. I asked for clarification and was told that they had since left the network of my insurance plan. They said they called patients to inform them of this change but I "fell through the cracks." Nobody told me of this change of network status prior to the appointment, despite the practice having a legal obligation under HIPAA to notify patients of network changes. The out-of-network rate this practice charges is more than double the in-network rate with my insurance plan (based on the CPT code). Rather than pay hundreds of extra dollars out-of-pocket, I cancelled my appointment and made an appointment with an in-network provider. I understand that mistakes happen. But whether intentional or not, the practice did a bait-and-switch: advertised themselves as in-network then switched to out-of-network and never said anything. I asked the practice to either mail or email me a copy of the referral note I gave them during the consultation, since I will need this for my new appointment with an in-network provider. Moreover, I am legally entitled to this information as part of my medical record. As of writing this review, they have failed to return the referral to me. I also asked the practice to refund the $95 consultation fee. The practice refused claiming "services were rendered" taking zero accountability for their mistake. Kristen, the office manager, expressed inhumane disregard for the money and time (half day off work, driving ~3 hours roundtrip, spending ~2 hours at the office) their incompetence cost me. She claimed they had "no legal obligation" to refund me or to have informed me of their change in network status. While HIPAA may disagree, focusing solely on legal obligations is besides the point... any self-respecting business would own up to the error. But this is not a self-respecting business, and they have trained their staff to operate as such. Finally, during the actual appointment, Dr. Ditty was extremely unprofessional. He mocked my dentist for "writing a novel" in the referral note. While I do not have a copy of the referral note (the practice has still failed to return it to me), I recall it being at most ~4 sentences in length. If Dr. Ditty is annoyed at having to read ~4 sentences from a colleague about your health, then what level of attention is he actually willing to provide to your medical care? Moreover, shouldn't a doctor encourage more details in a referral, to help them understand the problem? If Dr. Ditty does not respect his colleagues, then he certainly will not respect you as a patient. Avoid this practice. It is not worth it.

Mary and Jen were awesome. They explained the whole process I would be going through with great…read moreclarity. They made me feel very comfortable with what was going to happen. They took good care of me. Orange is a winner.

Very skilled oral surgeon, excellent staff. Needed a tooth extracted, and I was very apprehensive…read moreas it was a first time event for me. Zero pain and only took a few moments.

Dr. Bruce Fisher and his staff are TERRIFIC. I had no appointment, but was in tremendous pain with…read morea broken tooth. They opened their schedule and saw me immediately. Dr. Fisher removed my tooth and he and his staff were all very professional. And Sinatra on the radio was a bonus! Thank you all very much!!

I signed up for Yelp to rave about my experience with Dr. Sullivan and his staff. I would be hard…read morepressed to find any fault anywhere along my dealings with them. The front office is as helpful and informed as the medical staff in the back. I had all of my teeth removed and long term infections all taken care of in just a couple of visits. The people were very friendly and helpful and I would reccomend them to anyone.. If you need dental care these are the people to call.

Everyone in this office is so amazing!! I loved them all. My appointment was supposed to be a…read moreconsultation but after Dr. Gardner heard how long I have been in pain, he asked me if I wanted him to see if he could remove it right away. I said definitely!! It took a matter of 15 minutes or so and it was done. I give them 10 stars!!

My son has braces and always gets his teeth cleaned at Three Notch Dental because they provide…read moreexcellent service. On Thursday, April 4, 2024 a dental hygienist named Anne. She cleaned his teeth and gave me top notch advice on how to help a teenager have good oral hygiene with braces. She recommended a waterpik and gave me some tablets to show how well you are brushing by showing what spots you missed. Very very good advice! And the office was very flexible when making my follow up appointment. I definitely recommend this practice.

I thought everyone was really great and both the Dover and seaford offices. I had Dr Tidwell. He…read moresang me a little song while pulling it which actually really helped with my anxiety! The nurse I had today was awesome too!

Dr. Panckow was a real pro at removing two cracked molars and making the appropriate implants…read more However, the front office was another story. I had a billing issue that was eventually resolved amicably. The other thing was that I met a friend and his wife in the waiting room. We soon realized his wife and I both had 8:00 appointments with Dr. P. She was called in at 8AM. I was called in at 8:20. One assistant denied that a double booking had occurred. She waved a USB cable at me and said I was called in late because of an "equipment shortage". When I checked out a front desk rep also denied a double booking until I gave her the name of the other 8:00 patient. She belatedly fessed up to the double booking. The ironic thing was that when I left the previous appointment (where there was no waiting) the front desk sold me on the 8:00 time for the next appointment on the premise that there would be no waiting. A good place for dental care but take something to read when you go.

Dr. Lynn F. Ascher and his assistant and staff were amazing fast no pain I highly recommend and…read morethey had me laughing wonderful staff and the music was great. Dr. ASCHER THE BEST EXPLAINED EVERYTHING AND ALSO HIS WONDERFUL ASSISTANT YOU ROCK Dr. Ascher thank you are amazingly fast!!!! 10 /28/2022

Dr. Ascher is an excellent & skilled oral surgeon! I had never had a tooth extracted before & I…read morewas very nervous! He was so kind & nice and put me at ease by explaining what he would be doing! The procedure went very well & it was painless! His staff was courteous & helpful. I would highly recommend Dr. Ascher for anyone who needs oral surgery! Georgia S.