Ordered Kung pao... I ordered the Kung Pao by quart and they brought me enough for one person with some brown rice which I did not order., beef and broccoli had good flavor little bland, but cold. though, potstickers were steamed. They were so mushy and soggy, and there was no brownness at all like they had been pan fried at all. They had no flavor, ordered chicken fried rice. It was OK nothing spectacular just tasted like rice with chicken. They gave me white rice, which I did not order and brown rice which I did not order very very disappointed. Everything was very bland. Kung Pal was supposed to be spicy. There was no heat and no spice at all and then not enough for the people who were here. Everything was like warm or cold. Never ordering again. Will not be ordering again blah read more

Chopstix - Pot stickers. Barely steamed cold blah - Chinese Near Me - Jacksonville, North Carolina

See all

I had decide to give chopsticks another try from years ago because friends of ours said that it was New Management since we had it last... I went inside the place looked cleaner new manager and they had a new cook which he wanted me to know that he was Mexican and not Asian that the Asian cook would be in the next day and apparently it was this first man's day cooking... I ordered Agedashi Tofu and Egg Foo Young... The cook obviously did not know what he was doing because the tofu That was supposed to have been fried and served with a dipping sauce was 18 round looking pieces of tofu briefly fried and then tossed in some sweet and sour sauce and it stuck all together like a glob the rice for the egg foo young was Gray and when I opened the container of egg foo young it was dripping with so much grease that the eggs couldn't really hold it together and as soon as you put the fork on it the whole three patties just mushed together I picked it up with my hand gave it a squeeze it and grease just started running down my hand and my arm.. and just for shits and giggles I opened the egg foo young sauce to see if it was as bad as the other things and literally it was like someone heated up a bottle of soy sauce and then dumped a whole container of regular table salt in it literally tasted like that so I called they had my address under my phone number where we lived four years ago I gave him my new address because he said he was going to fix it and I said wonderful he then stated okay so for your next order we will give you a 20% off discount and I said no sir you don't understand there will not be a next order we will not be patronizing your business any longer and there was not even an offer for a refund at all so if you've tried this place before and thought maybe it might be better or if you have never tried this place I suggest don't ever go there and patronize this business the manager was more worried about talking how much business school he attended internationally and you could tell he knew nothing of The culinary world and the poor cook was thrown in there not knowing a damn thing or what he was doing and it's just a total waste of time and good hard-earned money.... Whatever you do bypass this place at all costs !!!!!!! I wish I had thought about taking pictures but I was so mad and disgusted with the final product of what I had just purchased that I immediately threw everything into the garbage right then... And if any of this is not punctuated or sounds jumbled it's because I tried to go back but it won't let you go back into the paragraph to add punctuations but I'm sure y'all get my drift.... Avoid this place at all costs whatever you do !!!!!! read more

Everything. Order wrong. When I called they said the manager would call me right back. Never did .The worst.

DONT EAT HERE!!!!!! Ordered take out and they forgot my crab Rangoon when I tried talking to the manager about he he hung up one and then continued to put the phone off the line so I couldn't call back read more

Something for everyone in my family! Can't beat that. They even deliver! Give yourself a break and let them cook for you.

Do not order from this place. I have ordered from here on multiple occasions and have had enough with their service. I ordered moo goo guy pan and the owner claimed that it was never made a specific way that I have ordered it (I just asked for no mushrooms). Food came w just chicken and broth. No veggies. I called to have this issue resolved and was given the run around that there's nothing they can do. They have lost a customer today. Do not order from here. read more

Worst food and service!! Ordered Peppers and Onions combo and it had a piece of steel in the rice. Tried speaking to the owner who wanted to play games on the phone faking he was JPD. THIS PLACE IS A JOKE!!! read more

Chopstix - a close up of a red, white and blue american flag - Chinese Near Me - Jacksonville, North Carolina

The food is terrible. Does not even resemble Chinese food. My wife says fuud suk. Don't waste your time or money. The one star is for the lady behind the counter that took my order. She was so sweet. Ordered the chow mein and boneless pork. No noodles to be found in any of it. And no shortage of salt. OMG. read more

Decent food nothing special or that stands out if your hungry this place will fill your hunger but possibly not your craving

I ordered shrimp chow mein and received this. Absolutely disgusting, completely wrong... Prefrozen and not at all what I ordered. Not even heated up properly. I would give negative stars if I could. Not only will I never recommend, I will go out of my way to tell people to never eat here. I don't want my friends to get sick too. Thank goodness Grubhub refunded my order. read more

Chopstix - Online order - Chinese Near Me - Jacksonville, North Carolina

See all

We enjoy the food. Had trouble with the website. Wanted to prepay, but can't. Called order in and prepaid, so my daughter just had to pick up. Everything was delicious. We order from here at least once a month. read more

Waited 1.5 hrs for the order to be delivered. Called and they could not find the driver and just wanted to offer an apology. Told them we had 4 kids to feed and we would have to feed them something else. Asked for a refund and nothing was provided and got told have fun with making the kids' dinner. Won't be ordering from here again. read more

Please don't even waste your time here. I walked in with a friend and we barely stepped two feet in when we saw kid's toys on the floor, kids occupying one of the four booths. Not one booth was clean. The sanitation rating is 82. Menu looked questionable. Immediately we felt uncomfortable, turned around and walked out. How this place is even open is beyond me. read more

Pretty good little Chinese take out joint. They have a huge menu (see photos) and open until 11:00 pm Monday to Saturday. My wife and I got two meals and the bill came to around $23.00 such a damn good deal. Would for sure order take out from this place in the future. read more

See all

The first time we ordered from here was because it was near the Food Lion by our new house. Now we order because it's good quality and delicious! read more

Ordered general tsos, pork fried rice, and beef fried rice. My boyfriend, who ate the beef fried rice, said it was okay - but the beef was flavorless and he choked it back more than enjoyed eating it. The general tsos and pork friend rice was okay... but a bit bland. It was edible, though. Just not a great mouth-feeling, if that makes sense. I notice from other reviews that seems to be the ongoing trend: blandness no matter what you order. I was recommended here by a friend because of their supposed "New York style Chinese food," and let me tell you as a native New Yorker.... issa no from me. Anyone who tells you this is New York Chinese food, they're lying to you and themselves. A shanty hole in the wall in Manhattan or even Long Island makes a better plate. Nope, nope, nope. It satisfied the craving but I won't be running back. read more

DO NOT EAT HERE UNLESS YOU WANT YOUR CREDIT CARDS TO BE FRAUDED! The last THREE times we ordered here, our bank accounts notified us that there was fraudulent activity. The first time, they tried to hack my Apple Pay but we didn't think that the food we ordered would cost us a bank card. Flash forward a few months later and my husbands card was flagged for over $200 attempted on Walmart.com. What did we have for dinner that night, you freaking guessed it, Chopstix. But again, didn't think of it until TODAY a couple of months later, after we ordered and my card was attempted to purchase $444.94 at FashionNova and $431.17 at Priceline.com. So yeah, unless you like calling the bank trying to get your money back, I wouldn't even acknowledge this business. We tried to report it to BBB, but they're not even an accredited business. read more

While visiting North Carolina we decide to have Chinese for dinner. Not familiar to the area the location was a bit further from our hotel than expected. However, the order was prepared by the time it was picked up since we called ahead and ordered. The service was friendly and to the point. The establishment looked very similar to most take out Chinese spots, which are usually set up to focus on to go orders as opposed to dining inside. The food was delish. My daughter had the seafood soup and enjoy everything aside from the mushrooms. I had sautéed shrimp and chicken in garlic sauce with vegetable fried rice. The rice was cooked nicely, not burnt or over fried. The meal was nicely portioned. Only downside was that I expected he garlic sauce to be spicier than it was. Other than that, the food was good, there was an abundance of condiments, and the food was packaged carefully unlike some places that usually just toss the food inside. read more

BEWARE: I don't give many 1 star reviews... I do my best to try and find good in everything, but this place is on my sh*t list and I'll explain why. I'm here at Camp Lejeune staying in the barracks for two weeks of annual training. A couple of Marines and I decided to order some Chinese takeout before 2100 final formation. I ordered 3 meals around 1930 (7:30pm), and the food didn't get there until 2130 (9:30pm). Two hours for Chinese food delivery is unacceptable. The food was even worse than the wait- the rice was dry and seemed like it was left out for hours, the chicken was rubbery and dry, the beef was rubbery and tasteless, and the broccoli tasted old. Even the teriyaki sauce in the dishes tasted diluted and watery. But that's not even the worst part. The miso soup that came with my "special" dinner platter had a small FLY floating inside it!!!! Maybe that's what they meant by "special", because there was absolutely nothing special nor appetizing about the food. Many people, including myself, know what to expect when ordering any Chinese food delivery. It's pretty simple, and no one expects it to be an amazing gourmet meal. But what I do expect is for a reasonably quick delivery, the food to NOT be dry, old, tasteless, or rubbery, and last but definitely not least- without dead bugs in my food. Absolutely disgusting. read more

I'm officially ruined for any other Chinese take-out place in town. No saccharine sweet sauces No generic long grained rice No rubbery or rock hard egg rolls No filler in the fried rice No reheated chicken I don't know what's changed in the last six months, but reviews dated prior to mine have to be due to a cook or a manager who has since been sacked. They're using fresh broccoli, making their fried rice to order (not sitting it in a double-boiler at 11am and letting it dry out). I've legitimately tried every other Chinese restaurant to have been open in Jacksonville in the last 13 years, and the quality here is better than anyone else. It might be Chinese inspired Americana, but they do it justice. read more

Pathetic service. The food is decent for Chinese food that you can get anywhere, but delivery standards are horrible. They forgot the Lo-mein we ordered with our entrees, and called them and asked them to please bring us what we paid for. 45 minutes later they returned (after an hour wait originally), but it wasn't until the day after that I saw they charged us AGAIN, a new second charge from them, for the Lo-mein, instead of just bringing it to us. Inexcusable service - pathetic food. Don't waste your time. read more

Wasn't happy with the service I got from this place. Placed an order for delivery and got told it would be an hour which is decent but we waited for our food for nearly 2 hours. So wasn't impressed with the delivery system. read more

Okay.. I am disgusted. I was halfway through my pepper steak and onion and I seen what I originally thought was a hair. Nope. This is a whisker. As in one from a cat or dog?! It's about as long as my finger.. read more

Chopstix - The whisker I found in my food. - Chinese Near Me - Jacksonville, North Carolina

I am typically not in Jacksonville that often, however this evening I was there for work, a customer was upset that the order was wrong, I listened to their conversation, they were going to ask for a replacement, but apparently had been on hold for over 20 minutes and drove back to the restaurant. They were with their child, and were getting upset, I was in line a few people back, the owner would not offer an exchange nor a refund even though they had the food with them. Yes the customer was irate and with good reason, the owner asked them to leave and gave no refund or exchange..I thought about that since getting home and after reading these reviews I felt compelled to write one of my own. The food was not not good on a scale of 1-10 I would say a 1, it was dry and bland and tasted old, I should've perhaps listened to the irate customer and left, but I had already paid for my order. I will never go here again and agree the customer service is below standard. The restaurant has a bad score and is not professional or clean, I would not go here again! read more

Worst food ever and took over two hours for delivery. My food tasted old and smelled funny..lots of grease on my egg roll and I called and they said there was nothing they could do. I literally threw it away.. read more

If there was a way to give this place 0 stars that would be the rating. Food was cold and not even edible was missing an item and not to mention it took two hours for the food to even get here when they are half a mile down the road. I called requested a refund and it turned into a whole shit show. Beyond Menu issued a refund and now the restaurants "manager" called me telling me they are taking me to small claims court (yea ok) if they didn't receive the money but offered me a percentage off of my next order after I said no she proceeded to call me a "dumb bitch" and hung up.... at least they got amazing customer service read more

It was pretty scary to tryout but the food was good, cashier is nice, quick service, and reasonable prices. They must have new management or new chef. It'll be my new delivery place. read more

Chopstix - Chinese Near Me - Jacksonville, North Carolina

See all

Chopstix hard good general tsaos chicken , the portions are good . The lady that takes my order is very friendly

We ordered chicken lomein and general tsos chicken and beef and broccoli. The only thing they got right was the beef and broccoli but lord knows where that beef came from because it was rubbery, chewy and fatty. WE WILL NEVER EAT HERE AGAIN!!!!! read more

The food took 90 mins (said 45) and the delivery driver sat in my driveway for 15 mins after delivering. Then she TEXTED MY PHONE a picture of the receipt complaining after not getting a tip. 10/10 unprofessionalism, 5/10 food. read more

By far the WORST Chinese restaurant in town. I called for delivery, was told an hour wait (which is average for a weekend). I called back after an hour and a half and was told that it'd be another hour and a half due to an oversight in my order. I asked if picking it up would be quicker and they hung up. read more

Found hair in my food when I heated up the leftovers the next day! NEED I SAY MORE? Disgusting

This is your traditional Chinese spot. Delicious and hot food, especially the spring rolls! Really impressed with this spot.

I didn't expect much from this place based on the reviews, and boy did they underwhelm! Old rubbery crap in crappy sauce with "fresh srimp" (aka freshly rehydrated). To top things off, my fortune cookie didn't even have a fortune in it. HOW AM I SUPPOSED TO WIN THE LOTTO NOW! read more

This place was ridiculous! The delivery guy came straight in from his car and with his bare unwashed hands, placed noodles into a wok for a customer. We ordered sesame shrimp and sesame chicken and lo mein as a side. The sesame dishes were both VERY soggy and water logged, it was nasty. Our lo mein was completely flavorless and tasted like water. We picked our food up late at night so the next day I called in to see about getting a refund and the "manager" absolutely would not help me in anyway. Claiming that they don't do refunds, and that she wouldn't help because it was the next day. So my husband called and wanted to know why they were so adamant to not help customers who aren't satisfied, she referred us to another restaurant for food in the future, and she hung up on him, he called back and she wouldn't answer. Never going here again. read more

Always delicious and super nice staff! And the lady who picks up the phone is always more than willing to answer all your questions and very knowledgeable of the menu! Delivery is always quick and on time, love the vegetable fried rice and crab ragoon! Husband loves the shrimp fried rice with no peas! Can't go wrong with Chopstix read more

Used to be a big fan of this restaurant but times have changed last time I went into order some food it was the worst experience sesame chicken order was so dry and the rice was so salty not taste good at all so I recommend not go back in there at all time read more

This place has completely changed I'm so glad I went back and tried them again. I remember a few years ago this place had awful food, but I believe it's now in new hands with new cooks and is some of the best Chinese I've had in Jacksonville. read more

I love this place! Food is great, people are friendly, service is fast! Wether pick up or delivery, it is always quick, quick, quick! Prices are good too! I would recommend the fried dumplings, they are my favorite! read more

If I could give 0 stars I would. Delivered wrong order late at night. Called the next morning to let them know and try to get a replacement and bc he can't understand ENGLISH he argued with me the entire time that I ordered something different. Manager gives a few dollars off next order but don't make your screw up right when I went without dinner last night. Worst customer service I've seen lately!! read more