I was suggested this place by my sister-in-law before we gave birth to my son and I absolutely love…read morethe place. Everyone there was so nice and friendly.

Wonderful place! Especially front desk, Rayle is amazing…read more Doctors are All great - office manager Ana is great

Only because she didn't accept my insurance which is a large well-known company so I was…read moredisappointed.

She was very kind to my 88 yr old sister who was very rebellious . She was actually able to…read more"remove" a periodontally involved molar without too much resistance ( lol) Btw I'm a practicing orthodontist, so can appreciate a good person( Dr Hefner)!

Dr. Ciro Grello is an outstanding pediatrician. I will refer all my clients to his practice. The…read moredoctors are all fabulous and the nurses are great. The office staff is also extremely professional and helpful. They always answer the phone and fit us in when ever needed. All four of my children went here and now my granddaughter as well.

This is a waste of time , it don't make sense why you make an appointment and the wait for one…read morehour and half . Try to book somewhere else

Ah, how to describe the hellhole that is RBK Pediatrics? I've been going here as a patient since I…read morewas a small child, and I really haven't noticed until recently how much of a terror this place is. Behind the facade of Disney themed wallpapers, and young female nurses, you find a disease ridden place where the sound of small children screaming drowns out the noise of Disney Junior from the old, rickety televisions hung on the walls. When one arrives for an annual physical, one usually finds the "Healthy" side of the lobby to not only be full of clearly sick individuals, but a wait hours after one's appointment. Then, one is handed the classical piss cup, where one is forced to sit in a grime covered bathroom, trying to hover over the toilet seat while dreading their inevitable attempt to wash their hands without soap, since this place hasn't heard of anything of the sort. When one finally finishes washing one's hands, one may believe this torture is over. But apparently not, since the hand dryer was built in 1948, by George Clemens himself, and barely does the job, not even to mention the lack of hand drying alternatives, causing one to leave the bathroom hands still sopping with non-soapy water. The health forms that are handed to parents are seldom explained by the nurses, who are too busy joking around to actually care about patients, causing parents to confusedly fill out forms meant for children to fill out. This does not even mention the fact that the mental health survey the children are meant to fill out is obviously taken out of an ineffective school curriculum packet from the 80's, causing confusion on the doctor and the patient's ends. The doctors themselves are supposed to be redeeming of the terrible office, right? Well, this office definitely cannot be redeemed by the doctors. One Dr. Lukose was increasingly annoying, not to mention her lack of listening skills. Sure, she may have had a stressful day, as I could hear babies screaming just around the corner, but that gives no excuse for being intolerant and a bad listener. The only redeeming doctor I've met so far is Dr. Stein. Finally, Not informing patients of the cost of a flu shot? Not cool. Not being prompt with your patients, making them wait hours only to get sicker after the visit? Not cool. Being intolerant and a bad doctor? Not Cool! Overall, do not go here unless you want to waste your money and time.

We've been taking our children to Dr. Fiumano for years. She is bright, kind, efficient and always…read moretakes time to carefully answer our questions. She squeezes us in when we have an "emergency" and there is barely any wait time. My kids love her. Highly recommend.

The doctors here are very nice and listen to your concerns. However this office recently switched…read morefrom ProHealth to Optom and for the first time in 7 years I am considering switching offices. It is impossible to get appointments; I call at 9:02 when they open at 9 and there is 1 appointment left for that day, and only one available the next day. You cannot reach anyone in the office. I have had this problem every time I call. My experience with the people handling the phone services has been terrible thus far, and with them as the only and main point of contact that is so frustrating. I literally feel helpless.

Amazing staff and drs. They take good care of my kids and explain in great detail. Expect a longer…read morevisit

Clean facility, very homey. Bed for both patient and parent are comfortable. Technicians are so…read morekind and patient. They answered all of my questions, and asked my son if he had any questions (he mostly wanted to know how to work the remote!). They have every streaming service on demand for the kids to watch while they are set up. Private bathrooms for each patient. Even though the wait to get an appointment is long, put yourself on the wait list. All 3 sleep studies we were called when there was a cancellation and we got in earlier.

Would give zero stars if I could. They DO NOT answer their phones, been hold for 2 hours, tried…read moreusing two phones to get through: even while inputting the (dial 1) option for urgent medical call.

I sat with a student doctor for over an hour to be accommodating, something I try and always do…read morebecause I know they have long hours to complete. On one particular visit I was there for my yearly blood test prescription pick up which is fully covered under insurance. On this visit I received a copay for a "postpartum" question because my records showed I gave birth the month prior. I had already been charged by Stonybrook OBGYN in regards to the same "postpartum" questionnaire and now how to continue to dispute with billing that I will not be paying for a service twice when I did not ask to sit there and have a conversation with a student doctor for him to slip a question in about how my new baby was doing and be charged for it. I will be leaving Stonybrook medicine after this occurance. There is no reason to pay for something twice especially when they can see my Stonybrook OBGYN records through my portal. It's an unnecessary frustration to dispute this charge every month until they get on board that I won't pay for this twice. It is on them to have neglected to review my recent doctors visits. I had only asked for the blood test prescription, nothing else. It is not up to them to do whatever screenings they feel the need to include without consulting their patient first. Now former patient.

Waiting time for actual doctor check up, 2-3 hours after the appointment, worst staff behavior,…read moreaggressive personnel. Worst place for kids!

I brought my daughter for a sick visit. The wait to see just an NP was over an hour. The NP did…read moremost of the exam and then when Dr. Ferrand finally came into the room, he did a quick 2 min check - barely did an exam and came up asthma as a reason my daughters cough (even though he did not check her lungs/breathing). Then he prescribed a cough medicine which I later found out was an over the counter CVS brand that I had already been giving her and a nasal spray that my insurance does not cover. When I called their office back to prescribe a nasal spray that is covered, I never hear back. The visit was a total waste of time, the doctor's exam was poor and lacking, and the office's lack of organization/ communication led to no solution. I will be changing pediatricians and do not recommend this doctor or office to anyone.