Considering it's still going to the dentist, it couldn't be a more pleasant, friendly, kind and gentle experience. I trust them and have had years of dental work before I moved to Chicago. Choices in Dentistry was highly recommended and I am very glad I found them. read more

Excellent care in a calming, friendly environment. I especially appreciate flexibility with scheduling and setting up sequenced appointments with the expert endodontist in the same building when needed for root canal. I've had two crowns done. The process and results were excellent, including impressions, color-matching, and quality of temporary crown while awaiting finished product. Emergency care for broken tooth and another urgent issue has been speedy and compassionate. Desk staff are always friendly, creating a calming atmosphere. read more

Dr Floro is fabulous with her extraordinary bed side manner and attention to detail. Exceptional care for your teeth!! read more

I had yet another amazing 6 month check up with Dr. Christina Floro yesterday! Having been a patient of hers since 20009, I can unequivocally say she is first class through and through. From caring for her patients, to always having a positive attitude, I cannot say enough about her and her team. I would give her a 11/10. She takes care of her patients with integrity let alone her expertise in the dental field. read more

I came to Choices to get a second opinion appointment and at the end of it, I scheduled to be a new patient within the next month. Dr. Nellie explained everything throughly and her reasons why, which isn't always the case with some other dentists. I feel heard, and not just another customer/patient who is just trying to get their pockets ran. Thank you! read more

Still the best dental practice around! I commute quite a distance to come here. Worth it! Can't imagine going elsewhere Great service. They never try to "upsell" Always friendly. In the days of Covid, they take many added steps to keep staff and clients safe. I'm very comfortable here. read more

Excellent dental office with highly trained staff. Felt welcomed immediately upon entering the office. They provide quality care in a peaceful and CLEAN environment. The holistic and intergrative approach offered choices that give the patient a voice in the treatment plan. Dr. Nellie is top notch and her hygienist is A+. Highly recommended. read more

Wow! After completing adult ortho treatment I have super sensitive teeth. As someone who never minded dental cleanings before, I started dreading them - they were so painful, I wanted to faint to make the pain go away. Then, per the recommendation from a good friend who commutes from suburbs to see Dr. Patricia downtown, I decides it was time to give them a shot. Wow! I experienced the most thorough exam by Dr. Patricia who is patient, kind, and super transparent. I really appreciate that about her. Then, the hygienist (whose name escapes me) treated me to the most gentle cleaning. I cringed at first anticipating pain, but it never came! I was able to get through the entire cleaning without any pain-numbing shots. Yes, I actually asked for shots in the past just to get through the cleaning, but I don't have to do that anymore. This place is a dental heaven, and the staff is made of dental angels. I can say that I actually love my dentist. Yep. read more

Excellent service ... professional & friendly!  I've been a patient of this practice for nearly eight years and would not go anywhere else.  I had a crown issue recently, and they went above and beyond to make sure the entire process was as smooth, painless and exact as it could be!   It's clear the people that make up this practice genuinely care for their patients.  Even though I no longer work in the loop, it's still a super easy brown line ride that drops you right at their bldg.  Thank You 'Choices in D'! read more

Wow, this is the best dentist I've ever been to in my life. Honest, reliable, on time (this alone makes it worth while!), friendly, kind, respectful, listen to your needs, open to alternative and more natural ways, and a nice view of the lake as well. I can't say enough nice things about this company and their staff. I saw Dr. Nellie, she really cares!! Amy read more

During the COVID lockdown, I was unable to get to Chicago to enjoy the superior care of Choices in Dentistry. In that time, I had experience with two other dental practices. While there was nothing remarkable, either positive or negative in their care, the position of CID as a superior dental practice was brought into sharp relief. The most startling difference I saw, was the "production line" process of these other practices. Whether driven by insurance constraints or financial considerations, the value of the dentist/patient relationship could not compare with CID. I confess to being a very particular and specific medical consumer - - some would say a pain in the XXX! That is why my appreciation of CID is so pronounced. My home is in South Carolina. If the reader need any more recommendation that this, I travel to Chicago to make sure I access the best dental professionals and practice available that is Choices in Dentistry! read more

I have a confession. Up until today, I haven't had a teeth cleaning in about 5 years. This is how I feel about going to the dentist. http://cdn0.sbnation.com/imported_assets/370864/political-pictures-do-not-want-surprised-guy.jpg I kept putting it off and putting it off, and eventually I was just afraid to go in because I knew the news would be terrible. Lucky for me, I am blessed with good genetics and I didn't have 500 abcesses in my mouth. Also, lucky for me, my husband pointed me to the offices of Amy Van Fossen. Very nice guy at the front desk. Complimentary paraffin hand wax during the teeth cleaning. Not bad, not bad at all. I'm not going to lie, getting your teeth cleaned after 5 years of not going to the dentist hurts like a motherfucker. Lots of blood. BLOOOOOOD. I got what I deserved I suppose. I did have 2 medium sized cavities, which I am going to get filled. It's kind of a relief to have this taken care of, and I'm glad I've found a permanent dentist in Chicago (that doesn't completely terrify me). read more

Great dentists! Highly recommend. I think about 10 years ago I started going to Dr. Gilleran's office. My previous dentist, while excellent himself, I think went to the Sarah Palin school of dentistry. "Drill, baby, Drill." I admit that a combination of bad genes and poor dental hygiene were my own fault but it just got to a point where I wanted a change from him. So on a recommendation from my sister I went to Dr. Gilleran. What a difference! Yes, I have still needed to have cavities filled, and yes I've had a couple root canals and crowns done, but here's what I like about this office. I think they really tried to get me into better dental habits. And it wasn't like they were talking down to me about - they just really explained how I could do a better job. Big props here for their Dental Hygienist Jean. She's awesome. Does a great job cleaning my teeth and compliments me when I've been doing a good job. Nice words go a long way with me. The other dentist in the practice is Dr. Van Fossen. Also, excellent dentist and super nice. Another thing I like about practice is that on those times I have had to do work I ask them to tell me how much it is going to cost me up front. My old dentist, as I said, was drill first ask questions later. I hated that. Now at least I know how much things will cost before I do them. They also discuss options with me when they are available. They have modern equipment, a bright and sunny office. You can listen to music if you want during your appointment. It's great. I've not been to many dentists, but I can't imagine getting better care anywhere else. If you are looking for a dentist in downtown Chicago, this place may be a good fit for you. read more

Short Version of this Long Review: Dr. Amy Van Fossen is a beyond fabulous dentist. I'd give her 10 stars if I could. She and the team treated me like family and were very sensitive to my dental fears. Their follow up was impeccable and attention to detail when creating my plan exceeded my expectations. Dr. Van Fossen was my 5th opinion for a lot of work needed and the choice was an instant no brainer. The Dentist: She is someone who is truly passionate about her job and teeth. Unlike most dentists I've been to, Dr. Van Fossen looks to discover WHY you have cavities, etc. and talks through your diet, habits, etc. I have lost 10 lbs by cutting out things that were (to my surprise) horrible for my teeth and I feel empowered finally knowing WHY these things happened to me and not leaving with the usual dental advice of "bad genes" or "floss more". She is not afraid to be honest about what she feels you need now and what can be revisited in a year or two - which I think anyone can appreciate. She really goes the extra mile in everything and has detailed explanations for her opinions. The Plan: What truly impressed me is the level of customer service and quality of the dental work. My teeth look incredible and I was looped in every step of the way with a custom built plan which itemized every cost and grouped them into visits. Dr. Van Fossen even called me to talk through some of the planning while she did it. I loved how included I was because this was going be expensive (and a little scary) for me. I wanted to be sure I was getting a conservative, yet appropriate approach. Her Endodontist referrals for a root canal needed were equally wonderful (and pain free). The Work: Let me tell you - she gives great needle! I never felt an ounce of pain throughout my 5 or 6 visits - during or after. I am the world's biggest wimp when it comes to needles/doctors and even explored anesthesia to be put out for everything - SO not necessary. She works efficiently and before I knew it I was in and out each visit - she has really helped me go a long way with my dental fears. The Rest: The office is clean, in a beautiful building and in a great location (shopping Macy's post visit - yes I think so!). Jim at the front desk is just a doll and and has fabulous follow up/customer service skills. The Hygienist I primarily had, Erica - equally wonderful and helpful. I love that they will provide you with music to listen to and the rooms have magnets and non-dentist related items to look at while you're in the chair (not to mention the view!). They have a unique referral program I have benefited from that has left my friends equally raving about Choices in Dentistry. Conclusion: All and all, I saved a lot of money going with Choices in Dentistry (vs. other opinions I received that I felt were far too aggressive/sloppy), had perfect follow up, received a beautiful plan that took a conservative and preventative approach that left me feeling beautiful, stress-free and excited/empowered about the future health of my teeth. I'm not sure I can ever go anywhere else again!! Dr. Amy Van Fossen is a real find! read more

How is a filling like a day at the beach? Imagine yourself lying on your back, eyes closed, bright orange light filtering soothingly through your eyelids; soft sounds of speech, the drill getting a little louder as it contacts your teeth... ...what? Drill? This isn't the beach! Let's keep comparing: Any pain? Beach: No Dr. Gilleran's office: No Friendly people looking out for you? Beach: Maybe Dr. Gilleran's office: Yes Chance of getting E. Coli? Beach: Yes (in Chicago) Dr. Gileran's office: No Sand in your junk? Beach: Definitely Dr. Gileran's office: Hell no! So maybe getting a filling by way of Dr. Gilleran is better than a day at the beach? Seriously, she and Jean the Astonishing Hygienist are amazing at what they do and look out for their patients' best interests. They make the whole process as stress-free and painless as possible and take the time to explain everything you want to know. Highly recommended! read more

First things first, I don't like the dentist. As a category, I would give dentistry zero stars, but Van Fossen makes it bearable and is very accommodating to my dental anxiety (apparently this is the correct name for hating the dentist). During my exams and the cleaning, you get a paraffin wax treatment for your hands and a sick discman to listen to tunes- all in the name of keeping your mind off whatever is happening in your mouth. Dr. Van Fossen has a great chair-side manner and clearly explains the treatment plan. I highly recommend her if you are looking for a Loop dentist. read more

I have been going to this practice for quite some time. It seems to be the best place to go for your dental needs in downtown Chicago. I commute in all the way in from the southern suburbs. And it is worth the travel time. Dr. Koch is such a wonderful dentist and the team at this office can't be beat. If you have a dental emergency, they always seem to fit you in. Have been to Dr. Nellie also and she is without a doubt an artist in dentistry. She repairs your teeth and when she is finished you cannot even tell that it is repaired. Flawless dentistry! I whole heartedly recommend this dental office. read more

I have been going here for 15 years. Everyone is professional, courteous, and does an excellent job.

THIS PLACE IS THE BEST!!!! It was almost like a spa. I felt really happy to be there. Because I was leaving for China a few days after I had to call in super last minute and was a new patient. They quickly helped me get in and settled. Everyone in the office is very accommodating and friendly! Dr. Gilleran TRUELY cares about her practice and the individual needs of people. She is a goddess. read more

Choices in Dentistry has a new team member, Dr. Kellee Miller, who I want to acknowledge. Dr. Miller is an exceptional addition to an already impressive team. I have had so much dental work (way too much!) in my life, and there only seems to be more as I get older. I have a bite condition and Dr. Miller researched it thoroughly. She discussed it with her team and designed a specific plan that was tailored for my needs. I find her to be very thoughtful and an excellent decision maker. Congratulations to Dr. Gilleran for adding another strong member to her team! read more

I learned about Dr. Gilleran from a co-worker. Her office typically has lunch time appointments available, which is really great with my schedule. All of the staff including Dr. Gilleran are very personable and helpful. I love that they have headphone/cd players if you want to pick out your own music to listen to while they do a cleaning. Now I've taken to bringing my iPod for my appointments. Dr. Gilleran fitted me for a crown and made a pretty icky situation fairly comfortable. read more

I hate Dentists; long story.... Dr. Gilleran is the exception. Not only is she great at what she does, but she is kind, caring, and patient. Thanks Patty! read more

Going to the dentist is a pleasure at Dr. Gilleran's office. They are warm and friendly when you first walk in, they are ON TIME, which is huge if you are on a tight timetable, the dental hygenist offers you a paraffin hand wax (heaven!) and head phones with a 5 page list of CD's to listen to while they work. When you sit in the chair, the ceiling is covered with funny magnets and mobiles, so you are laughing before they even get started. It's more like a day at the spa! Dr. Gilleran educates you about your dental health and options for treatment in a clear and simple way. If you have to have a filling, She is gentle prepping you and you feel no pain. I am always amazed because I used have so much fear of going to the dentist. You will wish all your doctors were this great! read more

I have been seeing Dr. Gilleran since 1994. She considers dentistry a form of artistry. She and her partner Dr. VanFossen stay on top of all the latest technology. With all the cosmetic dentistry rage, they offer anything you might need or want, but allow you to ask the questions or seek advice. One noteworthy aspect of their treatment is that I always feel well cared for in their office. It is a happy and comfortable office environment with an attentive staff and I NEVER wait more than just a few minutes to be seen. Even if you don't work downtown, they are easy to get to and just off the Red Line. Above every chair there are curious magnets on the light fixtures, mobiles hanging from the ceiling, and artwork created by the dentist herself. The dentists are both just really cool people. The kind you'd like to get to know better. read more

Dr. Gilleran, Dr. Van Fossen & Jean are THE BEST ever! I started going to see them about 8 years ago on the recommendation of a co-worker. Since then I've recommended them countless times. Not one person has been disappointed! They are very professional and personable and even make the "dentist" experience almost fun! They will happily answer any questions before, during or after any procedure. And your comfort is their most important concern! The option to listen to music is awesome and the newly added paraffin wax for your hands is just the perfect thing to relax! read more

Having lived in many cities and been to several dentists throughout my life, I must say that Dr. Gilleran and the staff are the best ever! Whether it's the friendly atmosphere in the office or the proactive dental insurance investigations, this team makes what is usually a not-so-fun experience as enjoyable and easy as possible. Their mantra of "Choices in Dentistry" is not only 100% true, they do a great job of educating you regarding options that you have as well as pros/cons of each approach. I always feel fully informed and that I'm equipped to make the best decisions regarding my dental care. If you're in or you've moved to the Chicago area and are looking for a downtown dentist, I highly recommend Dr. Gilleran and Choices in Dentistry. read more

I've been to quite a few dentists in my lifetime, and Dr. Van Fossen is the best. Great work, very knowledgable, great personality and amazing dental assistants & hygenists. I'll never go to another dentist. read more

I've been meaning to update my review to 5 stars. Choices was able to walk through the issue within regarding my insurance billings and resolved the issue. Thanks Choices for the continuing great care as well as customer service! read more

I am so glad that I wound up with Dr. Van Fossen. I have always hated going to the dentist, it's awkward and uncomfortable for me,to say the least. This is a very upbeat and professional office.Couldn't imagine having to go anywhere else. read more

Dr. Patricia Gilleran was referred to me by a business associate who had been a patient for years. He told me I wouldn't find another dentist like her. He was so right. Great office staff, never have to wait, very professional and friendly. Dr. Gilleran even sent me a handwritten note after my first cleaning, welcoming me to Chicago and thanks for coming in. Definitely small town feel with all the high tech gadgets and calming amenities you could ask for! Thank you Dr. Gilleran. read more

Dr. Gilleran is the best! She took a weekend emergency call from me, when my crown popped off, and squeezed me in last minute for a Monday morning appointment. Her care is always customer-oriented, stellar and kind. She isn't salesy and is always informative. I genuinely feel she has my best interest in mind as a patient. Grateful to have her and have no plans of swapping dentists even though logistically it is very difficult for me to get to her since I moved to the suburbs in April this year. Love her!! And her staff. read more

My husband, myself and our daughter are all patients of Dr. Gilleran. She is talented and we love that she practices conservative dentistry. However, beware of Terese, the office manager, because she bills two or three times on invoices you've already paid. She is also abrasive and unprofessional which is too bad because Dr. Gilleran is nothing like that. I will soon switch dentists because of all the billing errors. read more

Highly recommended. They are super friendly and do a great job. I trust them completely. Plus, free paraffin hand wax!

I've never written a yelp review before. I'm generally too lazy but seeing that Dr. Gilleran and Dr. Van Fossen both get stellar reviews on this site, I had to give some love to Dr. Rosen! (I'm sure Gilleran and Van Fossen are great but I've never met them.) I'll start with the complimentary paraffin hand wrap. It was very pleasant. Next, I had my teeth cleanedwas actually kinda fun (I know that sounds like BS but the hygienist, Jean, makes the experience of getting plaque scraped from your teeth has painless and entertaining as possible). Then I saw Dr. Rosen who was nice as could be and patient in explaining all the procedures I'd need done. Up until this point, I'd call this excellent service but things are about to get truly exceptional. I have bone loss and need some major periodontics work done. Dr. Rosen referred me to a specialist. The office sent all my information over, gave me the number to set up my appointment, etc. When I called the specialist's office, they informed me right away that they did not accept insurance. They weren't rude nor were they helpful, just matter of fact. I did some calculations and then found another periodontics specialist that did take my insurance and emailed Choices in Dentistry just to ask for my information to be sent to the new specialist I found who did take my insurance. The next day, Jean called me. She apologized that the specialist they referred me to didn't take insurance but she was really upset that they didn't make any effort to try and work anything out with me. Without getting into boring details, I will just stay Jean and Dr. Rosen mapped out a plan for me that utilizes my insurance and I've scheduled more treatments with him. To be honest, I wasn't miffed at the specialist they referred me to. I live in a major city. People need their teeth fixed and there are probably many businesses that do just fine without taking insurance. The person I talked to wasn't mean or nice but it was definitely business as usual whereas Choices in Dentistry went above and beyond. The following day, I got another call. This time from Dr. Rosen just inquiring if I had any more questions. And the icing on the cake is that they mailed me my goodie bag. Upon your first visit, you get a bag full of teeth goodies that I forgot there. Last week, the goodies were mailed to me, as was a nice personal letter from Dr. Rosen. I've had the most interaction with Jean and Dr. Rosen but everyone I've spoken with has been professional and lovely. I mean, the only other yelp business I've seen with 5 star reviews is Hot Doug's and they are closed now so you might as well get our teeth cleaned. Pay some penance for those duck fat fries! read more

Everyone in my office raves about this one. So I finally stopped stalling and made an appointment last month. The card I was given said something about appointments for busy people. So being the busy person I am I scheduled myself during lunch break, about 1hr 1/2. When I arrived I was greeted by an off-beat, overbearing man who all but insisted he take a photo of me for "records"... and give him every method of contact known to man as if I would vanish shortly after with my free toothbrush.....ok. So I waited only a few minutes before the nurse brought me back. She asked if she could take xrays. I explained I had some being mailed but she insisted they were old, so I let her take them. 10 minutes later she managed to get their computers to work to take the xrays. So I'm waiting for another 25 minutes listening to who I later learned was the Doctor herself gabbing in the next room with someone else about bs,...not dentistry. By the time she came in she was surprised I had been waiting so long. She started right away and I have to say she knows her stuff. She talked to me about everything going on without selling anything. She then mentioned being "passive" about taking too many x-rays. The nurse then said she already to a full set. Her nurse could not work some camera she wanted to use to show me the insides of my teeth which I would have liked. I was now running so late I could not stay for the cleaning which was my purpose for the visit. I rescheduled and on my way out the same man stopped me to say I owed him over $200!!! I reminded him of my insurance and he gave me some run around about a new patient policy. I should have been made aware of this on the phone. I will go back but I wish she had a more competent staff. Rating her sevice only I would have given her a 5, but you need good people running your business........ read more

This review gives high compliments to every aspect of Choices in Dentistry--Dr. Gilleran, as well as the technical and front office professionals who support her. Last summer I first approached Dr. Gilleran about replacing some old mercury fillings. She examined my teeth and proposed a plan to replace the fillings over several appointments in a manner that is ecologically safe for all of the patient, dentist professionals and the environment. I was given up front estimates of the costs and helped with insurance inquiries and filings. Communications on all aspects of the plan were clear and correct. The technical support staff are top flight. We completed the work with excellent results and minimal discomfort. Now, six months later, I went in for a routine cleaning and checkup. Again, I was greeted by an efficient and professional staff. Thanks to Dr. Gilleran and her staff for an excellent dental experience! read more