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Choice Water Solutions

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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5 years ago

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Los Angeles Department of Water & Power

Los Angeles Department of Water & Power

(75 reviews)

Hollywood

Since I've been back on this side of town, I've reverted back to paying my bi-monthly bill in…read moreperson. Even better, sometimes I can walk here so I don't have to worry about feeding a meter. For a while, it was appointment only at this particular office which was frustrating since I just started coming back here again during this time, and was not aware (I wouldn't have been on any email list regarding this either). This went on for a few months then finally I was told next time in person that they were back open as normal. Now you take a ticket (deli-style) but the wait isn't usually long at all. Plenty of seating, security in the corner, all good. Employees at the window have been nothing but friendly; I almost look forward to coming here since I've never had bad service. Once again, I will say I am just paying a bill, not trying to get service turned on or any other issue. Thanks LADWP Hollywood office!

At this special location the LAWDP Hollywood people are so kind that I prefer to go in to pay my…read morebill. That's right! In person. Each time it's due I go and I never feel stupidly d when I ask questions about it. It's just nice to be around kind humans that can help a customer understand their bill. It's a clean office and security is helpful as we all know it can get cray outside but inside we are safe and sound. Very rarely there is a wait and we are lucky compared to other electric offices in town. Thank you everybody, see you every 2 months! Your Hollywood neighbor - Beau :)

So Cal Gas

So Cal Gas

(16 reviews)

Los Feliz

I'm going to give a straight up 5 star review for the crew of people that came to help me yesterday…read morefrom SoCal Gas. I had a complicated problem and Pedro and 2 others came out early am and started examining everything and began the process of elimination and pretty quickly found the source of the problem was coming from the company side of the pipes. They explained everything to me and what needed to happen. While they knew it was an issue they had to fix there were a few options as to what could happen to be able to fix it. They had to turn off the gas and someone else came out a few hours later and did some markings. Then around 6pm or so another crew came to fix the problem. It looked like this was going to be an all night kind of thing. It also looked like it could be a rip the street up fix. (Ugh!) But these super smart people looked into every other option (shout out to Tara and Josue!) and figured out the problem (a clogged pipe) and didn't have to rip anything up! They cleared it and made sure everything was working and were truly happy to see me so happy. These are people that clearly take pride in their work. They were all so smart and professional I was very very impressed. I didn't know what to expect and I will admit my cynical side expected that to fix the problem was going to be a nightmare and it was just the opposite. This morning Pedro called to check in and make sure all was well. I feel very lucky to have that group of people come to help me. I only wish I remembered all their names! They deserve praise!

First technician they sent out was horrible. I stayed home from work to be there if he needed me. I…read morewas with him for 3 hours and instead of giving the paperwork and explaining why my gas was not being turned on he just disappeared; not even handing the paperwork to me. The only reason I'm not giving it a one star is because I explained my situation to the company and they sent someone out much nicer and more professional. Please work on your customer service.

The Gas Company - The Gas Company

The Gas Company

(4 reviews)

Baldwin Hills/Crenshaw

Today I went to accompany my mother to pay her bill, there was this Hispanic female worker mid age…read more(40s) my mother was speaking Spanish and the lady understood her perfectly but spoke English only so my mother did not understand her and I had to translate for my mom. My mom then asked the lady if she spoke Spanish and the lady replied "I can only understand Spanish but not allowed to speak it". After that my mom decided to leave and I asked the worker " wait you said you are not allowed to speak Spanish" she replied "yes my company doesn't allow me to speak Spanish." This was very rude to say because a company simply cannot prohibit you from speaking your native language, this was rather the worker not trying to help her Latino community!

This co is beyond ridic - 2026 and u can't schedule a call within any time period if not an…read moreemergency. I was told that I would be given priority when scheduling them to come and light the pilot light so I could have heat and be able to cook. Wrong. Customer CARE people can only say they will show up some time in ur life time - could be 2am, 3 months who knows. Why don't they hire more people???? Why don't they schedule within windows? I know they don't give a ... bc they have a monopoly and we have no choice of company but they shouldn't even be in biz if this is how they handle it. Oh and I put in to get a call back v wait on hold - not only did I never get a call back but was told they don't do that! Hahah. Hadto call 5 times over hours to get someone on the phone... Disgusted...

Choice Water Solutions - utilities - Updated November 2026

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