Came when they said they would at 9:00. Jamie the serviceman was very nice and seemed…read moreknowledgeable. Diagnosed the problem with my Frigidaire ( had seen it before) within minutes and honest in his assessment- unfixable. Jamie even helped me inspect the ceiling in the basement to see if the leak had affected it ( it had) and set up a fan for me to dry it out. Terrible news but great service! Would use them again.

Very good repair service people! Repair cost is very reasonable. Good warranties on there…read moreappliances .

If you have to work with a contractor's rep it will b extremely aggravating. Horrible at best. The…read moredelivery guys are super nice. As an independent buyer my experience was a 4-receptionist was super helpful.

Our refrigerator went out, and we needed one immediately. A neighbor suggested Bob Wallace…read moreAppliance in Cullman. I called, and Tony was super in helping me. He was patient and explained how to measure the opening for size. It took a few days, but it was the weekend, and then the cavalry backed in the drive. Edward and the other delivery person were excellent. They were all very professional and helpful. My next appliance will definitely come from this business.

We do A LOT of business with these people. The only thing we've got against them is that 90% of the…read moreemployees are young and really don't know much. And most of them are unwilling to offer ANY assistance. And one other thing, they don't keep enough registers open to keep lines moving.

In March, I paid a lot of money to purchase cabinets and have them installed. I wad told I should…read moreopen every box and examine the item, there were something like 200 items, and so many boxes they filled my living space, they were too heavy to move. Cabinets have to sit and acclimate before they are installed, when my installation date finally arrived, it was postponed due to scheduling, it was 2 months from order to installation. I called Lowe's and my personal Lowe's contact repeatedly but got no answer from either.When the installer came, it turned out that the side of one cupboard was severely damaged. My entire project would be on hold for another 2 months if I wanted the cupboard replaced. Since it was a middle cupboard, the damage wouldn't show, chose to keep that cupboard. After the cabinets were installed, I learned the counter tops were installed by a different company, my personal contact had never heard of that and doubted my insistence that Lowe's needed to schedule counter top installation. It was weeks before a man came to measure the cabinets for the countertops. He told me my existing countertops would have to be removed and my cupboards aligned before counter tops could be installed. I didn't have anyone who could do that, in the meantime, Cabinet Express couldn't schedule my installation. My Lowe's contact called them & suddenly they could do the work after all. Then, they told me it would be 6-8 weeks for installation, they also told me I needed to buy a new sink, the woman who designed the layout had assured me I could use my old sink, I had 2 days to buy a sink or push the date out farther. When I complained to my Lowe's contact, they told me they were giving me a sink. I don't know if that's true, but the sink is supposed to be included in installation. The 6-8 week waiting period is now at 12 weeks with expected installation in another week. When I called about the delay, they told me installation would probably be near the end of August, today is July 31. Since I put the purchase on Lowe's credit, I called the credit company and told them to put a flag on my account before I won't pay until the product is installed and I have a 6 month no interest account. The credit company transferred me to Lowe's, the gentleman I spoke with called the counter top company and suddenly they can schedule a delivery date. The total time, including next week's installation comes to 5 months, 20 weeks. I had a wall knocked out, new wooden floors installed and an entire kitchen with a full length island with the stove and seating for 8 people done in 2 months and it won a kitchen design award. This is ridiculous. Now a plumber has contacted me to tell me that my kitchen water will be turned off for 3 days. Oh, and I put it on credit because they had a no interest for 6 months plan, they started charging interest on day one. I had to call & protest, the person I spoke with assured me that my job didn't qualify. She told me she'd remove the interest as a favor to me. My contract states no interest for 6 months. I wanted the plan because I wanted the ability to refuse to pay if they botched the job. What a scam, how many people who can barely pay for things deal when a huge company like Lowe's rips them off? It's been a nightmare, service was below poor, quality is mediocre and level of stress was in uncharted territory. I went with Lowe's because I'm older, I don't expect to be in the house a long time, and I thought one stop shopping would be convenient. DON'T DO IT, FIND A LOCAL CABINET COMPANY AND COMPARE. IM CERTAIN IT COST AS MUCH OR MORE THAN A LOCAL COMPANY WOULD CHARGE.

I have not been out there yet.I just want a see picture and prices of refrigerators you may have.read more

From the owner: Locally owned and operated since 2003! We love bringing our community good deals!read more

This is a first rate company. Trained technicians (by the manufacturer; in my case Sub-Zero),…read moreprompt and neat workmanship. My 8 year old refrigerator was icing up and there was a "factory update" involving a new fan and many related parts. They also diagnosed the problem with my Sub-Zero Beverage Center, ordered parts, removed it and took it back to their shop for repairs. It will take about a week for repairs and re-install. The Technicians arrived on time, worked efficiently, fixed my built-in refrigerator, cleaned up and left - what more can you ask for?

We've used these guy's twice. Let me say if you need Sub Zero service, you call these guys. We used…read moreour Home warranty people to send out service for our Sub Zero. They sent a company out, we paid the $70 service call fee and they paid them 1200.00 (not) to fix the Fridge, they were there and gone in 45 min. We called Prestigious Appliance to come out,....long story short. He replaced the very parts the noodle heads before him said they had replaced, all original parts, still in tact.He had to remove all the shelves, drawers etc...to remove inside back panel, to get to some of the parts....which I never saw the man before do. So, that right there told me, the other guy ripped off the Warranty Co. Now, WE did end up paying $1200.00 out of pocket....but we had some expensive parts replaced, one of which was a compressor.....But, add it up here. .....the fridge stops working and unless you can get someone to your house within the hour to repair it, you're either going to lose the groceries inside, or transfer them to the refrigerator in the garage. Either way it's a big hassle. Then wait 2 weeks for them to come and not repair it. We then have to do this a second time....transport groceries to the garage..go back and forth to the garage whenever you need something out of the refrigerator, the freezer isn't large enough so you end up losing some groceries. So, there's waste of money as well. I don't know about you, but I'd rather spend the money to have it repaired, correctly the first time, than to go through all of that. It is not like you're having to do without a microwave. And spending 1200.00 isn't the same as the $12,000.00 for the Fridge. So, don't go through the aggravation we did for a month before we took control from the warranty company. Simply call Prestigious Appliance to begin with. They are the most knowledgeable guys you'll meet.

Excellent store to receive knowledgeable help and first class service. When an appliance I…read morepurchased came without instructions they did not hesitate to order another one to be sure all the necessary parts were included. They will go out of their way to give you advice on the best way to save money on a large purchase. I highly recommend the store and their employees for information and purchases. They also use a local service for delivery in order to avoid excessive delivery charges for their customers!

I do not usually write a bad review on a store. But, I bought a stove top in Cullman, AL.. one day…read moreas I drove through saw a sign they were on sale. I had not measured previously. The store there was super friendly. Told me to bring it back if it were the wrong size or any Sears store Nationwide. HAHA.. THe jerks in Oneonta would not talk to me and sent their older lady at the desk to tell me to take it back where I bought it. They would not take it.. One day old. Still had the papers.. HAD NOT BEEN OPEN. The people need to learn that customer service is number 1 and that I have kept many people from going to their little bitty store.

I had an awesome experience with T&T Appliance! They were prompt in getting back with me…read more(especially late on a Friday night), and they had someone out that same weekend! Extremely fair pricing, and very easy to work with. The gentleman who did the replacement was actually early to the job, had the old one uninstalled, loaded for haul away, and the new one installed in only a couple of hours. Highly recommend!

Friendly, great attention to detail and figured out my ice maker problem! Would definitely use…read moreagain.

Corruption and greed seem to have become the "new normal" in this world. I am so upset and angry…read moreright now...I am beyond disgusted. My poor 84-year-old grandmother has spent the afternoon sobbing and I want to hurt someone! Let me explain--in October 2008 my grandmother bought a new stand-up freezer. (This was also about the time my late Grandpa's Alzheimer's and Parkinson's started getting really bad.) The salesman talked her into getting an extended warranty, telling her "it would be a good thing to have." So for the past 6 years she has been paying on the extended warranty and it so happened that last month the freezer died and no one noticed for a few days. (It's in another part of the house.) So a whole lot of food, including home-grown fruits & vegetables, were ruined, along with a lot of storage containers. But hey, she had the extended warranty, right? Turns out when the salesman was making his nice little commission off her, he didn't bother to tell her that the extended warranty DOESN'T COVER FOOD LOSS!!! Needless to say, we will NEVER do business with them again and I wrote this so others could be forewarned!