We could not be more pleased with this company and the work that Jordan did to custom fit a new…read moreelectric range from a smaller 27 year old drop in stove. He worked tirelessly to cut & trim out area so new larger range would fit...and fit it does - no gaps on sides. He made sure it was done right. I'm so proud of our new range AND the professional job he did. This company by far has the most qualified and courteous employees. Danna P.

They are very prompt. He took it apart and put everything right back together. And the pricing…read morewas very reasonable with different options. I was very releived.

Bryan/Brian was an absolute nightmare to work with. He picked up my washer on a Thursday evening…read moreand said he would have it repaired and returned to me the next morning. He never showed on Friday, due to multiple excuses like being super busy and having vehicle issues. We messaged all day about different times he would arrive, but and he never showed. He finally responded and said he would deliver it on Saturday morning. I did not hear from him on Saturday morning so I reached out at 10:22am. He said to give him 30 minutes and he would head my way. He never did. My friend reached out to him at 1pm that afternoon and threatened to report the washer stolen if it was not to my house by 3pm that day. It was finally delivered at 4:45pm that day by another person. The washer is still not fixed and having the same problem. Additionally, the delivery guy was unable to get the washer started, did not have the hose, and the washer was damaged. You can see where they tried to hide the damage by painting it. The paint was still tacky when it was delivered. Do not hire this guy for anything!

Theft by deception. Filed police report. BE AWARE AND don't let him take your machine. No…read morecommunication. We had to go retrieve our washer which he did a switch a roo. I do not recommend this business

Corruption and greed seem to have become the "new normal" in this world. I am so upset and angry…read moreright now...I am beyond disgusted. My poor 84-year-old grandmother has spent the afternoon sobbing and I want to hurt someone! Let me explain--in October 2008 my grandmother bought a new stand-up freezer. (This was also about the time my late Grandpa's Alzheimer's and Parkinson's started getting really bad.) The salesman talked her into getting an extended warranty, telling her "it would be a good thing to have." So for the past 6 years she has been paying on the extended warranty and it so happened that last month the freezer died and no one noticed for a few days. (It's in another part of the house.) So a whole lot of food, including home-grown fruits & vegetables, were ruined, along with a lot of storage containers. But hey, she had the extended warranty, right? Turns out when the salesman was making his nice little commission off her, he didn't bother to tell her that the extended warranty DOESN'T COVER FOOD LOSS!!! Needless to say, we will NEVER do business with them again and I wrote this so others could be forewarned!

We do A LOT of business with these people. The only thing we've got against them is that 90% of the…read moreemployees are young and really don't know much. And most of them are unwilling to offer ANY assistance. And one other thing, they don't keep enough registers open to keep lines moving.

In March, I paid a lot of money to purchase cabinets and have them installed. I wad told I should…read moreopen every box and examine the item, there were something like 200 items, and so many boxes they filled my living space, they were too heavy to move. Cabinets have to sit and acclimate before they are installed, when my installation date finally arrived, it was postponed due to scheduling, it was 2 months from order to installation. I called Lowe's and my personal Lowe's contact repeatedly but got no answer from either.When the installer came, it turned out that the side of one cupboard was severely damaged. My entire project would be on hold for another 2 months if I wanted the cupboard replaced. Since it was a middle cupboard, the damage wouldn't show, chose to keep that cupboard. After the cabinets were installed, I learned the counter tops were installed by a different company, my personal contact had never heard of that and doubted my insistence that Lowe's needed to schedule counter top installation. It was weeks before a man came to measure the cabinets for the countertops. He told me my existing countertops would have to be removed and my cupboards aligned before counter tops could be installed. I didn't have anyone who could do that, in the meantime, Cabinet Express couldn't schedule my installation. My Lowe's contact called them & suddenly they could do the work after all. Then, they told me it would be 6-8 weeks for installation, they also told me I needed to buy a new sink, the woman who designed the layout had assured me I could use my old sink, I had 2 days to buy a sink or push the date out farther. When I complained to my Lowe's contact, they told me they were giving me a sink. I don't know if that's true, but the sink is supposed to be included in installation. The 6-8 week waiting period is now at 12 weeks with expected installation in another week. When I called about the delay, they told me installation would probably be near the end of August, today is July 31. Since I put the purchase on Lowe's credit, I called the credit company and told them to put a flag on my account before I won't pay until the product is installed and I have a 6 month no interest account. The credit company transferred me to Lowe's, the gentleman I spoke with called the counter top company and suddenly they can schedule a delivery date. The total time, including next week's installation comes to 5 months, 20 weeks. I had a wall knocked out, new wooden floors installed and an entire kitchen with a full length island with the stove and seating for 8 people done in 2 months and it won a kitchen design award. This is ridiculous. Now a plumber has contacted me to tell me that my kitchen water will be turned off for 3 days. Oh, and I put it on credit because they had a no interest for 6 months plan, they started charging interest on day one. I had to call & protest, the person I spoke with assured me that my job didn't qualify. She told me she'd remove the interest as a favor to me. My contract states no interest for 6 months. I wanted the plan because I wanted the ability to refuse to pay if they botched the job. What a scam, how many people who can barely pay for things deal when a huge company like Lowe's rips them off? It's been a nightmare, service was below poor, quality is mediocre and level of stress was in uncharted territory. I went with Lowe's because I'm older, I don't expect to be in the house a long time, and I thought one stop shopping would be convenient. DON'T DO IT, FIND A LOCAL CABINET COMPANY AND COMPARE. IM CERTAIN IT COST AS MUCH OR MORE THAN A LOCAL COMPANY WOULD CHARGE.

Much the same as other furniture stores in Cullman. Higher end prices. Really pretty bedroom suits…read moreand lots of options. The sales lady was really nice and offered to help as soon as we entered the store.