The driver overslept. Seriously! After confirmation the evening before, we stood at the curb from…read more3:45-4:30 in the MORNING, in the cold, to catch an early flight. We all know how painful it is to travel these days any way, but getting to the airport should be the least of my worries. Not many options at 4am! We ended up getting a relative out of bed and making our flight, only b/c it was delayed by 3 hours. Good thing my flight was delayed (never thought I'd say that). Had we missed the flight, we would of missed an entire day+ of our vacation and who knows at what cost to re-book. You might be wondering what Plainfield Taxi did to make it right...NOTHING. Not even an apology. You can decide if you want to use them, but don't say you weren't warned.

On October 21, 2017 I was quoted a price by Plainfield Taxi that I would be charged $58.00 For 2…read morepeople, 2 large and 2 carry on baggage and 2 medical devices from Midway Airport to an address in Plainfield, IL on a return flight on December 04, 2017. We were surprised to find out that we were not picked up by Plainfield Taxi but was picked up by Naperville Taxi. The driver was completely unprofessional. His dialogue with us was completely unacceptable and uncomfortable with the subjects he chose to share with us. When he dropped us off at our Plainfield address he surprised us with a $76.00 charge. Since it was after 12 midnight we decided to call Plainfield Taxi the next morning. When I called, the gentleman who took my call at Plainfield Taxi, explained that the dispatcher (I had the record of her cell phone number) made a mistake in quoting me $58.00. I asked him if Plainfield Taxi honors their mistakes. He replied, no. I do not plan on using their service again.

Stayed in touch throughout our Government Shutdown delays and cancellations…read more Got us to the airport, in plenty of time, on a morning when there was a multi-mile backup on the tristate. Eddy was our driver when Lee was not available after our flight home had been delayed. He was wonderful. Every driver has been great. Love the service. Highly recommend.

We've been loyal customers of Naperville Premier Limo & Taxi for the past 3 years, and Lee has been…read moreamazing every single time. We travel quite a bit and have used him for at least 25 rides over the years, and he has consistently been incredibly reliable and always on time, even when our travel plans change or flights are delayed. He's friendly, easy to work with, and always provides excellent service. The vehicles are spotless and very comfortable. It's such a relief knowing we can count on him. Highly recommend!

Took my first ride to the Airport with Skye from Naperville Star Taxi... she is beyond sweet!…read moreWorried about my comfort in the back and pleasant conversation... nice clean car as well... this is the company I will always be using! You won't be disappointed!

Seriously my new favorite for airport travel. John was able to advise on pickup times for my…read moreflight. Skye was our driver- she can read the rider well and was able to keep conversation light and the car temperature perfect. Overall they made this whole experience easy. Clean and comfortable car. Family run business that they clearly care a lot about. Almost instant responses via email.

I spoke with Sal and explained that we needed pickup from Chicago to O'Hare with 2 car seats. He…read moresaid he could do it and arrange pickup and we would still have plenty of space for luggage and a stroller. Driver showed up in a minivan with the car seats. Smooth and safe drive despite all the construction on the Kennedy and we arrived on time. Driver helped unload and made sure we had everything. They took CC through their phone app with a tap and I got an emailed receipt. I also booked them coming back and told them we needed the same setup. Sal was responsive and made sure the driver was there. Our flight was delayed but the driver was still there. Same charge and great driver with the car seats strapped in by the fire department. They were rock solid.

Beware of sneaky pricing. I needed a ride back from a doctor's appointment. For the ride there I…read moreused Uber and paid just over $8. I decided to call American Taxi for the ride back. Taxi rate calculators estimated $7-$9 for the ride, so I expected similar cost. We the called back to confirm a car on the way, they took payment. To my surprise it was $36. A second surprise came when the car picking me up was an Uber. So apparently, they used my $36 to book me an $8 Uber ride. The Uber driver was also surprised.

Jeff was our driver to and from O'Hare. Personable, prompt with a quote and service! Very highly…read morerecommended for sure! Midway will be my go to for any future livery needs!!! Thank you Jeff!!!

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.

I've been receiving rides from telecab for about 8 months now and I have nothing but good things to…read moresay about the two guys who usually give me rides! Thank you Vern and josh for always keeping me safe on our rides I appreciate the rides and conversations!

I travel for a living 40 weeks out of the year and I go everywhere in the nation. I am always…read morelooking for a car service that is professional with clean cars and flat rates so I'm not on a taxi meter sitting in traffic getting frustrated. I found thedriverguys.com searching online and I was shocked at the service I received. First of all, I was impressed by the amenities they provide. The website was nice and so was the gentleman I called for the ride. I don't really read the websites too much when I called but when I found out they had free wi-fi in the car I had to call. I use my laptop all the time and it was nice to get some work done on the way to the airport. That's not all though. When the car pulled up at the Hilton it was right on time. The drivers name was Dave and he dressed very professional. He also opened my door and put my luggage in the trunk. Then I got in the car and wow! The backseat looked like I was the first person to ever sit back there. As we drove off Dave asked me what I wanted to drink.....what??? I've never been asked that by any driver in my life!! They had a wide assortment. He also asked if I'd like to use their I-PAD to keep me entertained during the ride.....again....what??? I didn't take him up on it because I had some work I needed to get done on my laptop but I was shocked. These guys are by far the best service experience around in my book. I normally only tip drivers $5 to $10 because it comes out of my pocket, not my companies account, but I had to give this guy $20. Trust me as a traveling professional. You MUST MUST MUST try these guys out. Amazing!

I live in Chicago and my Mother who recently passed lived in Oswego, IL…read more I called Amigo and mentioned that I would be in the next day for the funeral. They arrived just as my Metra Train to Aurora came into the station from Chicago. The fare to the church in Oswego was reasonable and I would recommend Amigo Taxi Services of Aurora as they were dependable and friendly.

This was my third time using Americar Shuttle and I was once again pleased with the reservation…read moreprocess, professionalism and flexibility with reservations details. My driver was friendly, on time and arrived with a clean car. My only con would be the lack of refreshments. I am not sure if this is guaranteed within their service but the last few times I booked the driver had bottle waters available. I just expected this amenity to be consistent considering gratuity is included within the pricing. Overall the service was great but I believe this company may outsource their drivers so I may use another company that has a standard when it comes to vehicle model etc.

Got no showed. Main company number doesn't work. Driver's goes straight to voicemail. No reply on…read moreemail sent.