Be aware Dr.Cepynsky has retired and some corporation took over. There quick and their exam is…read morethoroughly done. But man have their price sky rocketed. I got 1 new pair of glasses with 3 upgrades. The glasses, exam and 1 upgrade was covered by insurance. I then requested to get two other pairs of frames that I had upgraded and it cost me $1,300! I was not asking for frames, just lenses. There are many other places that you can get glasses and lenses for way less. This will be the last time I go here for glasses.

I have be seeing Dr. Cepynsky for over 20 years. She not only corrects your vision but checks the…read morehealth of your eyes. She was able to catch my narrow angle glaucoma and recommend a Doctor who corrected it. If not I could have lost my vision in one eye.

If you're a student, and you're at Wheaton College, Student Health Services (SHS) is likely the…read moreplace you'll go to if you need medical attention, big or small. It's a modest undertaking, so for what SHS offers, it's not bad. STAFF The only non-medical staff you are likely to interact with on a regular basis is Heidi, the office and medical records assistant. Despite how incredibly busy she is, she has always been a total sweetheart. Honestly, if everyone at SHS embodied the genuinely friendly yet ever professional demeanor of Heidi, students may actually look forward to going to SHS. The nurses...well...they try. When I was a student at Wheaton, the stereotype of SHS nurses was that they had no idea what they were talking about. I would agree. It was totally worth my $20 to schedule an appointment with a doctor. The travel nurse is very experienced, though, and I had a good experience working with her prior to my trip to Honduras. The only doctor I encountered at SHS was Lidia Nelkovski, who is absolutely fantastic. Dr. Nelkovski made the effort to listen to everything I was saying, taking note of my medical issues, and discovered the "cure" to my ailing very quickly. Being both efficient and accommodating in time for the patient is an art, and Dr. Nelkovski has perfected it. WAIT TIMES I always waited at least 10 minutes to see someone, though I don't think it was ever beyond 30 minutes. FACILITIES Not too shabby, but not the state-of-the art either. But what are you expecting? PHARMACY None. There are a number of them nearby, though. OVERALL Apart from the clueless (if not sometimes crabby) nurses, SHS does its best to meet the needs of the students. Seeing a doctor will probably be worth it for you, if you think you have a serious condition. Flu shots are offered during flu season. SHS also helps with the blood drive. SHS does not accept insurance, so after your medical fees are charged to your student bill, you will have to file your own claim to your insurance company -- a bit of an annoying downside. Because there is no pharmacy on campus -- and because the services provided at SHS are not comprehensive -- SHS does offer a free shuttle to nearby, off-campus, health-related centers. I utilized this a number of times, which was really nice, given that I did not have a car. You have to schedule the shuttle in advance. Ultimately, being right on campus, SHS is a convenient place to go for students. However, it never quite felt like a good substitute for a traditional primary care facility.

This is for all the VA Hospitals all over the United States. I go mostly to the Aleda E Lutz…read moreMedical Center.... I cannot help it if My VA Hospital is among the top VA Medical facilities in the United States of America. It receives highest ratings. And for this I am grateful. These days, the Veterans Administration is being blamed for something that is much more systemic (whatever that means!) https://www.bing.com/images/search?q=Blinking+Smiley+Face+Stickers&fsm=1&FORM=SHOPSO It's a difficult situation for providers and benefactors. I know, so I try to be understanding. If the providers can, shouldn't we at least try? I say let's do it. I am grateful to God and Country for all the care I receive. So is my wife. Hang in there soldiers, sailors, flyers, fighters! Pray for our armed forces, our Sailors, Soldiers, Airmen, Marines. Thank you for your service, Thank those who live and die so we can be free. Don't give up. Sailor Kenneth Lockhart 82 years old. Served 65 - 66 Saginaw, Michigan

Like most VA it's horrible. They cancel appointments last minute regularly and then they lie to…read moreyour face and tell you they called you. Even though we can all look on our phones and show them they are wrong they take no responsibility. I'd say understaffed but it wouldn't matter because they have the laziest staff you can imagine so quantity doesn't really help. It's very normal for the bargain bin doctors they have to just not show up to the patients appointments they agreed to and they suffer no consequences. Terrible hospital but again on par for horrible VA care. The entire hospital and system needs to be gutted and redone you can't salvage these people working there because they are the bottom of the barrel. Expect to be treated like garbage not listened to or even given basic care. Thank you for your service, here's the trash bin.

While the MDs & RNs here are all quite nice, I have a real problem with the fact that it's next to…read moreimpossible to reach someone here on the phone. You have to go thru a main number. The other day I called several times, listened thru the automated message & then each time sat on hold for quite some time before being disconnected! The following day I tried again at 4:30. And the message said they were not taking calls, that the "on call" team was covering. I thought this weird since their closing time is listed at 5:30, 7:30 & 9:30 pm- depending on the day. Finally, the next day I found a number for one of the nurses there & was able to leave a voicemail. I received a call back today. When I relayed the extreme difficulty I had trying to reschedule an appt to this support staff/scheduler I received a chuckle & was matter of factly told it was normal that no one answers the phones after 4:20 pm since that is when they stop taking calls & refer everything to the "on-call" team. This was news to us! Then why bother listing their "open" hours as being a full hour past that time, 2 hours past that time & 5 hours past that time-- depending on the day? So in summary, the telephone triage system is VERY inconvenient to navigate, and usually results in long wait times and disconnects/hang ups. And patients should know that they stop answering the phones for non-emergencies at 4:30- regardless of their posted hours.

I've been a patient here for a month and have been in a few times for ultrasound, PET, CT, and…read moreCT/tomo tests and then today to meet with the amazing Christina Lavin, genetic counselor. Every visit has been truly lovely. Each staff member welcomes each patient, introduces themselves, explains what will happen at each step in the process, and provides little things for comfort like a warm blanket while napping in preparation for a contrast CT. Always calm, smiling, comforting and attentive. All appointments have started exactly on time which helps relieve anxiety as there is no stressful waiting. The facility is spotless and so beautiful. It does not feel like a hospital at all. Nice cafeteria for a snack afterwards. Free parking, too. Shout out especially to Ms. Lavin for a really extraordinary and helpful educational session today. If you should have a need for a medical genetics consult I highly recommend Christina Lavin! And thank you to medical assistant Janice for the quick and painless blood draw today. The whole team here goes above and beyond for their patients. Thank you!!

I love Dr. Tudoriu!…read more Dr. T is always fully informed at my appointment. She has gone through my history, has all test results pulled up and offers plenty of time for me. She goes through options of treatments and goals. I feel very cared for by Dr. Tudoriu.

Very attentive and provides great quality of care. Easy to reach and schedule visits. Staff are…read morealways professional and friendly and helpful

If you have to have outpatient surgery, this is the place to go. I felt more like a celebrity than…read morea patient; shaking hands, meeting my team and autographing forms. My experience with the Ambulatory Surgery Center was positive from start to finish. From the moment my parents and I arrived, everything was high touch. I was brought to my pre-op room where I proceeded to meet what seemed like 20 people who would be involved in my care. Each person introduced themselves, told me what role they played, and made a bit of small talk, which I really appreciated since I was a bit nervous. They were also very good about making sure all of the i's were dotted and t's were crossed for my sinus surgery. I got a wristband noting that I had a drug allergy and a temporary tattoo on my forehead to confirm the surgery location, you know so you don't go in for sinus surgery and leave with a boob job. A doctor must initial the location before surgery and they remove it before sending you home; I went home with a big wad of gauze taped to my face, a tattoo would've just made me look silly. They ask you a lot of the same questions repeatedly; just so nothing gets overlooked. They were very gentle, from placing my IV to intubating me I felt almost no pain. When I woke up in recovery they were like cheerleaders telling me how well everything went and how well I woke from the anesthesia and making sure I was warm and comfortable. The woman in the waiting area was also a doll, to quote my mom; by the time I left they were on a first name basis. My parents were a bit nervous when my procedure went longer than expected and she assuaged their fears. The day after surgery I got a call to see how I was doing. Despite having already contacted my doctor's office about my ineffective pain meds, they were helpful in making sure I got everything sorted out. From start to finish this place ran like a well oiled machine, I always felt like I was in really good hands. They also really impressed my mom; as someone who has worked and volunteered in hospitals for years, as well as spending time in them as a patient, she can be a very tough critic.

My mother has been a patient of Northwestwestern for over 20 years. I have come along on many…read moreappointments and different surgeries in different departments throughout the years. This is my first time at this surgery center in the olson Pavillion. The pavillion was easy to find from the parking garage with many signs leading you along the way. The registration desk was quick, efficient and very friendly. All of the staff that assisted my mother in pre op were also extremely patient and friendly and did not make us feel rushed or like just a number. They listened to our concerns and were very detailed with their explantions but not in a way that was indecipherable to the untrained ear. The nurse even called during my mothers procedure to let me know it was going well. I only wish this hospital was closer to me so I could come here too.

I too really like Dr Masterson, I appreciate the time he takes and he explains things well. I have…read moreseen him over the past few years and now have also taken my mother and have been taking my son to him. I feel like I'm treated like his patient and not just another face like has been my experience at the big chain stores. I also feel like he doesn't rip me off. He has great support staff, the girls at the desk are delightful and very helpful trying to work the best they are able to with insurance to be sure I am getting all the coverage I am allowed to have. Truly the only drawback I have found is the same as the other reviewer, wish their were more styles of frames.

Dr Masterson has been my and my wife's eye doctor for at least a decade now. Beyond his always…read moreexplaining whats going on, he listens when you have an issue, and seems genuinely interested in his patients health beyond just your eyes. My last visit he took me in the same day after breaking my glasses, on a Saturday! Reasonable prices, easy to work with, flexible. What else could you want.

I personally have been to this location and I really love this location. I went to see Dr. Elahi…read morefor internal medicine and let me tell you she is one of the most amazing doctors I have met to date. She is very caring, she is also an ER physician and takes a lot of time getting to know you and displays excellent patient care and bedside manner.