I have been working with Martha Gonzales and her team at CHM, ever since I was referred to her by my primary physician 4 years ago, regarding Medicare options. I wanted to investigate my options beyond just Medicare. Martha and her team made it so easy for me to see, in my particular situation that a Medigap plan along with a Part D supplement would work much better than a Medicare Advantage plan. They were very professional and thoughtful explaining all of the pros and cons of different options. Wow, I was very grateful that I took their advise, when a few years ago I was diagnosed with cancer. Because of the plans that I went with, based on Martha's advice, I wound up saving thousands in co-pays for the multitude of scans and treatments that I had to go through. I am gratefully now cured of the cancer that I was diagnosed with and grateful to Martha and her team for helping me find the right plans at the best costs. Every year at Medicare renewal time, I contact Martha and the team at CHM to review my policies with me to keep me on track. They are always so helpful and willing. I have personally referred CHM and Martha Gonzales to many friends and family. read more

We have been clients of CHM insurance Services for the past 10 years since attending a seminar by Martha Gonzales at Northridge Hospital. Upon our request each subsequent year Martha has reviewed our policies and presented to us choices for the best policy meeting our needs and cost savings. This year we had discrepancies with our carrier relating to canceling our policy due to their conflicting procedure with cancellation date and birthday rule. Martha represented us as our agent and successfully solved the problem without us being penalized and losing money. This involved diligence and hours of time on her part. Professional and extremely knowledgeable, Martha went all out to keep us from being taken advantage of. She is an industry expert, fights for her clients, and puts them first and foremost. We highly recommend Martha Gonzales and her team at CHM! read more

I'm a 65 year old son, now helping to care for my 92 year old dad and 88 year old mother, both in need of medical and financial assistance. Having many unanswered questions, my father-in law recommended that I call MARTHA GONZALES at CHM Insurance Services. It was the best phone call I ever made. Martha helped me navigate through my parents' Medicare plans, their insurance plans, and how to apply to get Medical for them. Martha went the extra steps with me, a total stranger, guiding me through all of these seeming complicated processes and procedures. Without Martha Gonzales, I would still be lost. I give Martha and CHM Insurance services my highest recommendatio! Jeff Tracy, Lodi, Ca read more

I was referred to Martha Gonzales by my mother's financial adviser. I needed help when my mother's current Medigap insurance company said they were dropping coverage in 2021. Martha quickly put together 9 choices for Medigap insurance to choose from and answered my questions about the different policies. She then asked about prescription insurance which I wasn't going to change but I gave her the current coverage information. She will save my mother a few thousands dollars a year in insurance premiums between the new Medigap and prescription premiums. I am so grateful for all of her advice and research for my mother. Martha is responsive and easy to work with. I give Martha a 10+. read more

I was so confused about what to do when signing up for Medicare. Everything I read just made it worse. Then I was directed to Martha at CHM. I left a message and she called me back first thing the next morning. She was so patient with me, spending over an hour and a half on the phone with me going over all my meds and my healthcare team. She knows her stuff folks. She's awesome, and yeah, I highly recommend her! PS- She helped me realize I only needed Medicare Part A for now, since my husband is still working with really good health insurance, so she's not doing this just to make money. That is so refreshing & rare these days. Thanks Martha! read more

Medicare is the most difficult program that I have had to navigate recently. How can a company raise the cost of their plan by 160% in one year? Why can't a medicare recipient take advantage of a lower cost pharmacy, such as Amazon? These questions may be mysteries of the universe but without Martha Gonzales' help, I may still pondering over these questions-without any insutance! She is great! She found several plans to meet my requirements and I am done! I would highly recommend her to anyone wishing to find any type of medical plan! read more

Transitioning to Medicare with my retirement went very smoothly with the assistance of Martha Gonzales, President of CHM. She was highly recommended by my PCP at Northridge Hospital. I felt comfortable and confident with her from my first phone encounter . Martha took time to interview me to get to know what my needs are and efficiently followed with all the necessary paper work. Overall satisfaction is excellent. For these reasons, I highly recommend CHM-Pasadena for all your Health Insurance issues/needs. Maria D.- PT read more

Martha Gonzales is a godsend! When you're about to turn 65, mail pours in from a zillion different companies, trying to sell you their particular Medicare policy. What's the best one for you? I have no idea! But Martha knows. Her vast expertise about the Medicare morass is unparalleled. She helped us find a policy that was right for our needs and costs less than what we were paying before. I've recommended her to my friends and they say the same thing. Thank heaven for Martha and CHM! read more

Martha and her staff have provided me with insurance knowledge over the years that has made it so very easy to understand and decide on my best insurance options. Without them, I would have become overwhelmed very easily. I have shared her with ALL my senior friends and they have also benefited tremendously from Martha and her wonderful kind and quickly responsive staff. She is the best 'go to' person in this tremendously confusing industry. You go Martha! read more

Martha has been extremely helpful in navigating and understanding all Medicare options. I'm very grateful for the detailed information of various options/choices that she's provided...even without specifically requesting. Martha goes above and beyond...unlike my past experiences with other Medicare agents/brokers, who have initial enthusiasm, only for their enthusiasm to wane after either signing-on or knowing I'm not changing plans. Excellent service. read more

I cannot compliment enough the professional and caring individuals at this agency. My husband and I have received the very best service imaginable! My husband was on Medicare Part B, but I needed to go on it. We tried at least five other insurance agencies we had dealt with before and got no help. However, CHM called us back, worked with us and handled matters in our best interest! I will never use another agency. CHM is wonderful! read more

Martha is the best! She helped me greatly (as I am a Medicare "newbie") in choosing plans that were best for me based on my preferences. She listened, was patient and only offered choices that fit what I wanted which helped me demystify the whole process. I feel so good about my choices, my new insurance and know I have a wonderful and knowledgeable agent on my side! read more

The service from CHM is beyond compare. Martha and Gilbert are very knowledgeable and have made the process of shopping for health insurance quick and easy for my husband and I. I would highly recommend them to anyone looking for an insurance company that is a pleasure to deal with and always up to date with all the current policy options. read more

Martha Gonzales has walked me through the insurance mire and taken care of getting us the best deal , got my husband enrolled in Medicare and helped me with my already established Medicare. She is knowledgeable and extremely pleasant to work with. I am so glad to have found her through a mutual friend. read more

martha was brilliant. she really knows her "stuff". she answered all questions plus gave us very valuable information. she made this a very easy process and is a delightful person. thank you so much for helping us. read more

Martha and her team are amazing! Professional and skilled, they take superior care of their clients and and are always there to help them. Vincent Devlahovich Simi Valley, CA read more