Don't even know where to start. If I could put -1 stars I would. Horrible customer service, didn't get greeted not even a merry Christmas/ happy holidays and understandable because they were rushing to get everyone's orders out. Was charged 20$ for the tosti-elotes and a small banana con crema, which to me isn't a big deal because I'm expecting it to be the best (you get for what you pay for) but when I received my tosti-elotes, I went in for a bite because we waited about 35 minutes for the rest of our things (sisters ordered more than what I had ordered and were charged the same as me) so I was getting a little hungry, I noticed the chips that were suppose to be tostitos we're an off brand cheaper chips, when I asked why they were made with other chips they said they do either or brand, and then I also asked why I wasn't asked which brand I wanted even though in the picture on the menu it showed the regular brand tostitos. The lady was confused on why the other lady made them with the other brand of chips as so was I . Either way seems kinda like they are trying to save money and charge you more for what they give you . Last time I will be coming here ! read more

First time ACTUALLY going to Chiva Coco and I am impressed. It's a small location, but they have amazing customer service and a good selection. Also, they're open late which is great for anyone with a late craving and it's a clean environment. I've had their "Fresas con Crema" more than once (thanks to a coworker) and they are delicious! Today I was craving fruit with a twist, so I remembered the location, Googled what time they closed and saw they didn't close until 11 so I headed on over. Both of the ladies that were there were very friendly and nice. I ordered their "Pepinos Locos" and OH. MY. GAWSH!. My mouth watered all the way until I got to my destination. LMAO. That first bite did not disappoint. I also saw that they sell tacos and such, I will definitely keep that in mind. So if you're ever in the mood for a fruit craving or Mexican food, this is the place. Great customer service, clean environment, and delicious snacks! read more

Chiva Coco - "Pepinos Locos" .. Chamoy (I think), Tajin, Japanese Style Peanuts, Cucumbers, Strawberry, "spicy" candies, etc. 10/10 hands down! - Mexican Near Me - Rialto, California

SO RUDE!!!! Will NOT RETURN! They need to practice on having better customer service or they'll keep losing customers. I dont recommend this place to anyone. read more

Ridiculous waiting. We came in to order the lady had us waiting for a good 10 min to just order, had to wait for another 15 min just to get 2 smoothies. Came up to me and handled me the smoothies as I ask for a request she sarcastically talked back. Just rude. As an employer you HAVE TO HAVE GOOD CUSTOMER SERVICE. LEVEL UP PLS read more

I've owed them 5 stars for a very long time! Tacos and salsa are amazing! Raspados are they best around! Service is awesome and everything is fresh! If you are craving tacos come here it's a must. read more

Raspados are awesome always tasty specially on this hot weather , haven't has their food, the ladies are really nice will continue to eat here read more

My family and I waited 10 minutes today to be acknowledged at this location... one woman was cooking in the back, looked at us several times and did not say one thing. When we asked if someone can help us, she screamed from the kitchen" I am busy making an order. We decided to walk out after about 15 minutes of waiting. . When she saw us leaving I said thank you for your service and she said I'm busy sorry... what kind of service is this, shop gives Guadalajara a bad name... I asked for the managers name and she refused, she just said she will be here in the afternoon. If you want to be ignored and treated badly this is your spot... enjoy read more

The food here is bomb! I am picky with alpastor, I think they have the best alpastor meat in my area. Plus their Mexican snacks are amazing!! read more

super slow these girls are just taking their time it took me 15 minutes to get 2 medium size raspados there's two ppl behind me and all they're saying is the business is slow.. by the way charge you .75 cents for debit card read more

This location is OPEN! The food is great & made fresh to order. Don't let the building deceive you. I had the shrimp burrito & was very pleased. Only 4 stars due to them not having AC in the Summer; it was very hot inside the diner which made it uncomfortable. read more

well never coming here again. The food was drenched in oil and salt. In which my husband and I got the nachos and pastor burrito. My husband didn't even want to finish his burrito (took two bites)... since all he could see was oil spilling out. And we actually thought it was a Good place to try out... yeah right. read more

I have been going to get fresas con crema for years with this guy before he moved here! It's the best I have ever tried other places just put whip cream and call it the same thing, which it isn't!!! My whole family loves it here and the guy is very friendly! It takes a while sometimes to get food because it is so packed, but I don't mind because it means everything is freshly made. Remember to take cash!!! My boyfriend also likes the corn off the cob from here. read more

The lady that works in there is super nice. She is very fast and efficient. I ordered tacos and fruit. Something has to be said about someone preparing your food fresh while you watch. I would totally come back for more. read more

We went in to check this place out since I was craving an elote. We ordered a cookies n cream coffee, cucumber water, 2 asada tacos, an elote and a bionico. The people there were VERY friendly but I couldn't look over some things to give it 5 stars. This place is cash only which was ok for me since I knew before I got there. If I didn't know I would have been bummed out since I RARELY have any cash on me. When taking my order the young guy didn't seem to know what he was doing...like at all. He even had to keep asking for pricing. Then he left me standing at 1 register and left to another without letting me know what was going on so I was just standing there like a doofus. Finally from the other register he tells me my total so I go to pay him at that one. When I got my order I was missing a taco... lo and behold he didn't write that one down. It took forever to get my tacos as it was so I didn't want to wait anymore since It already took longer than I thought. I finished my tacos before the drink came.... after waiting forever for my drink and other stuff I walked to the counter to ask what happened to my other stuff and there I see the rest of my order sitting on the counter. The guy said he thought the order was to go or else he would have brought it out to me. What the heck. If they thought my order was to go then why did they bring my tacos to me at my seat? and why wouldn't they even say "your order is ready" if it was already ready on the counter? anyway... the tacos were good... different but good.... the coffee was whatever.... the cucumber was good though a bit too sour... the elote was the bomb and the bionico was ok the cream was too watery and not sweet enough. Would I be back? yeah probably for the elote and possibly the tacos. Everything else was ok. Again the people were very nice especially the older man and the older lady. I hope if I try it again I can give a better star rating. read more

This place is so good with amazing service everything we tried was delicious from tamales to magonadas, they also accept card now!!

Not the best looking area or restaurant but everything on the menu deserves 5 stars. Great customer service too! Definitely a genuine taste of Mexico read more

I order 3 carne Asada tacos and corn situation and it was super bomb bomb bomb. The meat had a good flavor and that green sauce is super good. read more

Place looks like whole On the wall but is bomb. I love their raspados and fresas con crema. Yet to try the food....

Forgot about this place. I only visited once but never returned. I ordered a milk based water and it was horrible. The tostilocos weren't good either. They just weren't at all. This place is cash only too. I'd rather go around the corner. Much better there! read more