Muy buen trabajo de todos en este lugar. Carros muy bonitos y cuidados y muy buenos precios…read more Les recomiendo que pregunten por Marco.

Best place to buy a car!! Great financing programs. Amazing prices and huge inventory !! Ask for…read moreMarco

From the first contact with City Chevrolet of Graylake, IL to today I have received nothing but…read moreoutstanding customer service and compassion! Alex was my first contact and was extremely helpful in securing my vehicle which was in transit. When my vehicle arrived I received a call immediately. When I arrived to test drive and purchase, again the customer service was exemplifying! John was my main contact and showed compassion and care, Eddie then completed the process of test drive, paperwork all the way through completion. Eddie then blessed me with additional time to educate me on a 2023 vehicle (My trade-in was a 2004...imagine the difference)! I would highly recommend this dealership as fair and would purchase from them in a heartbeat!

My experience attempting to purchase a truck from this dealership raised serious concerns about…read moretransparency and business practices. The vehicle I was interested in was advertised as certified. However, during the purchasing process, I was told I would need to pay an additional $3,793 to have it certified and be set for purchase. I declined. Only after pushing back did I learn that the truck had already been certified, and that the fee was not actually required. This inconsistency is, at best, careless -- and at worst, misleading. As the process continued into the accounting office, I was prepared to complete an all-cash purchase, yet the pressure to add unnecessary add-ons persisted. Despite my clear indication that I wasn't interested, upselling continued through the final stages. What was most concerning was being asked to remove or revise my review to make the dealership appear more favorable before the purchase was even finalized. Attempting to influence honest customer feedback is highly unprofessional and undermines trust. At this point, the issue is no longer about the vehicle itself -- it is about principle. I would not remove or alter my review under any circumstances, even if incentives were offered after the fact. Transparency and integrity matter more than any deal. If this is the experience for a buyer ready to pay in full, it raises legitimate concerns about how other customers may be treated -- especially those navigating financing. I've decided not to move forward with the purchase and won't be making any further purchases at this establishment. Based on this experience, I strongly recommend others do the same or proceed with caution and carefully verify all claims, pricing, and add-ons before committing.

Good professional dealership .Prices are very reasonable. Bought car with out any problems…read more.Customer service is phenomenal.

From the owner: Friendly sale car!!read more

10 Stars if I could…read more This was my second time getting serviced at this location, and Peter Benyamin made the whole process way easier than I expected. From start to finish, Peter was patient, clear, and on top of everything. Although I returned after 3 minutes, since they couldn't hear the noise, Tony (Technician) heard it this time around after I drove him around their building. He listened to my concerns/frustrations with my rear passenger tire/rotor. Both Peter and Tony described what issues needed to be addressed and why, and broke everything down in a way I could understand. Great hire manager. They definitely need some raised

I had a terrible experience with Honda of Libertyville and want to warn anyone considering buying a…read morevehicle there. On March 28, 2026, I purchased a used 2024 Ford Bronco from them. When I first saw the car, it had carpeted floor mats and sunroof covers in the trunk. During the financing process, the dealership took the car to "detail" it. When I got home later that day, the floor mats were gone. My son reached out to our salesman, **Timothy Koszczuk**, about the missing mats, and his response was dismissive -- suggesting we "check the we-owe." There was no "we-owe"; the mats were in the vehicle when we bought it, and the dealership misplaced them. I then spoke to the sales manager, **Zeeshan**, who said he'd look into it but never followed up. After that, I emailed the new general manager, **Jason Bulthuis**, on April 1st, 2026. He didn't reply until I called him on April 3rd, 2026. To his credit, he apologized and agreed the situation wasn't handled properly. Jason said he'd have his used-car sales manager, **Daniel Raba**, take care of it, and even offered to buy a replacement set near my home rather than making me drive back. That sounded great -- until they both stopped responding entirely. GHOSTED AGAIN It's now been well over two weeks, and I've received zero communication despite further calls and emails. Every person I dealt with there has failed to follow up or take responsibility (over a lousy set of $150-$200 car mats on a $45,000 car). Once they make the sale, it seems customer service stops completely. I'll never buy from this group again. Do yourself a favor -- take your business somewhere that values integrity and follow-through. Honda of Libertyville has shown me they do not. I hope the owner of Honda of Libertyville (Murgado Automotive Group, led by CEO Mario Murgado) sees this and knows who he has working for him. Absolutely pathetic !!! Tarnishing his trusted name over a few hundred bucks. Just wait until I pay to have a Blow Up Rat placed outside on the sidewalk protesting on a Saturday, how crappy the service is. I wonder how many deals will turn away. Well over $200 worth, I'm sure. The End - One Angry Customer

My experience with Auto dealers is they want to reach out to you immediately but never want to give…read moreyou anything in writing when you requested. I found this price online negotiated via text. Got a great price compared to everywhere else. It was 7 to 10% cheaper. Everything was done on DocuSign and they delivered the card to me an hour away. Jeff Jessica did a great job by me and when the finance guy called I'd already told him I wasn't interested in anything additional. He was great with that. Got me off the phone and got me the documents right away.

I like the car, but did NOT like the experience…read more The price advertized wasn't the actual price but only the price you get with a rebate and you have to jump through these hoops to get the rebate. And the price itself went up $300 that day. Why? "Well, it's an ever-dynamic pricing market." And there are all these add-ons I have to haggle against and ..... I felt like I was a baseball umpire dealing with a pitcher who keeps trying to test the strike zone but an extra half-inch every time. They wore me down some and I paid more than I intended. Speaking of wearing me down, I was there for five hours, and a lot of it was just waiting to deal with the finance guy. Not sure what was going on, but it sure made me hungrier and more exhausted and all that shit. Oh, and dealing with the finance guy? What a fucker. He tried to get me to leave a review while we still did the finance saying what a wonderful deal he gave me. What a fucker. You just know that high pressure claptrap works just enough of the time to make him do it. ADDED BONUS: He apparently forgot to have me sign some of the paper work, so I had to come down a month later and sign some. I guess he was too focused on high pressure self-promotion to actually do his job properly. The car I got seems really good. I wish I'd walked out and gone somewhere else. I've had good fortune buyings in the past. This was my first stereotypical used car dealership experience. This was the third straight time I've bought a car from a Rohrman dealership. I may very well be the last. Based on my experience, Rohrman is going downhill now that the man himself has passed away.

I was looking for a car & called Zieglet.. They were very…read moreresponsive.... Told them the price was less in Milwaukee. Salesman, Jimmy Palmiano called back ... As said no problem we can meet it. Went in Jimmy was very polite & took care of the purchase price. Left very happy & satisfied with new vehicle.

Under new management- from Ziegler to Journey Nissan it. Certainly is a journey to find quality and…read moreresponsive service - computer shutdowns, paper service tickets - zoom calls ok day, disorganized and unhelpful, DO NOT ask for Jose he is not an expert and has low accountability. By pass him and ask for Luis who even in transitional circumstances has some spirit of how customer service and vehicles work. At this point even I can be a mechanic if you just guess and rely on a machine to tell you everything you need to know. I'll Never visit again - maybe never buy another Nissan again.

I bought my new Ford Edge at a different dealership, but go here for all my service needs. It's…read moredefinitely out of the way for me to go out to this particular dealership/service shop as there are several much closer to me. However, they have treated me exceptionally well for the last several months. Let me explain. I bought my car from the Al Piemonte Melrose Park location. They suck. Anyway, my wife insisted I get the oil change package (I hate going to the dealer for oil changes, so I was dreading going to any location for this service. I have a great mechanic who does a great job with oil changes (https://www.autosolutionscenter.com/), so I was bummed that I was stuck with the dealership. Anyway, a few months into ownership, I got a letter about a recall and that I needed to bring my car in to get it fixed. I hate the Melrose Park location, so I put it off. I then got an email from Gillespie On The Go offering to come to my house to fix the recall. Okay, now we're getting somewhere. I asked if they do oil changes and I had the package, so they came out and did both. And in under an hour. I had them come out for another oil change. They said they had to charge me because I have to bring my car in. So I paid, but need to check as the service department told me that's not true, but they wanted to double-check on it. I also had an issue with the CarPlay not connecting in my car. They sat with me for an hour and a half to figure out the issue. We collectively figured it out, but they didn't charge me. They have such an awesome service staff. I will always go to them over other locations depite being nearly a half hour away.

Bought a vehicle, where it seemed as if the door just needed to be closed just a bit harder to get…read morethe "open door ajar" indicator to stop alerting the driver. Nope after the test drive, and the purchase, no matter how hard you close it, it goes off. Don't go over 60 mph, the constant beeping is aggravating. After the purchase they refused to replace the sensor. If I had to do business with these ppl again I wouldn't. Now the oil light change indicator goes off when you turn the vehicle on. Yet the oil was change. DONT DEAL WITH THESE PPL....NOT WORTH IT!!!

Buying a car in Chicago, Illinois, is different than buying a car in Houston. Winter readiness is…read morekey with features like heated seats and steering wheels, remote start and all wheel drive. Features that my daughter's 2010 Ford Escape did not have. So when we decided to buy her a new car, we test drove the Subaru Forester that she was considering in Houston, but ordered it to be purchased from Liberty Subaru. They were so nice. Worked with us to coordinate the features that would keep our daughter safe navigating in Chicago and the Midwest, especially during the winter. Pick up was great. Drove from Chicago to purchase the car and then test drove with one of their salesman through a park who explained all of the features. So helpful. Buying a car can be stressful, especially coming from another state, but Liberty Subaru made it a pleasant experience. Thank you!

Shoutout to James in the service center for his exceptionally terrible customer service skills…read more I'd rather wait longer and drive up to Wisconsin to deal with my car issue than have to work with him again.

amazing experience. easy. priced as advertised. quality, knowledgeable sales people. highly…read morerecommend

Only because I couldn't give them a 0 star. The staff is very rude especially the service…read moredepartment and assistant GM. Told me that tires I bought on their recommendation and then went bald after 24,000 miles were not their issue. Said I would have to take it up with manufacturer! In addition, told me that my driving caused the issue. Buyer beware at this dealership, they don't care about their customers!! I will never purchase another car from them.