I am usually in this store two to three times a week. Today I came in and no one was wearing a…read moremask, so I asked the three people working on restocking if they did not have to wear a mask. Their answer was no and to start laughing at me. I have been a customer there for 20 + years. After today I will no longer be. Sad when customer service is forgotten or not enforced. The mask thing is one thing but to be laughed at was the final straw.

Yesterday I visited this location. Only one of the five or six staff members was wearing a mask as…read morewas only one customer besides myself. There were no signs regarding masks. This place clearly doesn't care about the welfare of it's customers or employees. First and last time I will visit this place. I also will be avoiding Ace Hardware in general for not having or at least not enforcing a mask policy. Disgusting!

I got two large screens redone there, the said about a week and it was done in 3 days. There are…read moreopen Monday through Friday until 5 PM. Closed on the weekends. They have a huge selection of Milwaukee tools. I had no idea Milwaukee made so many types of tools. Super knowledgeable and friendly staff.

Great service, friendly and helpful. I buy all my Milwaukee tools from Rita--great deals.read more

Helpfulness of the staff in this store is unbeatable. If they don't know o answer to your question,…read morethey will try to find it. If they're unsubstantiated getting the answer they Apopa d give options of where to maybe look next. Wabasha is lucky to have them here.

The best hardware store ever with the most friendly and helpful staff I have ever encountered…read more Broad selection of merchandise and they will also special order things for you.

Best hardware store? Nice store, yes but WORST customer service EVER! Not even close to…read moreliving up to the (well known, great) Ace Hardware reputation! I think ACE headquarters needs to check this place out. They are not doing their name good! Very dissatisfied customer.

I was in complete awe with the respect and customer service I received. Not only was the store in…read moretotal organization but I was able to find EXACTLY what I was looking for because of it. I would definitely recommend this store to anybody in the area due to their large selection of items. "Horton's Holdup???" More like Hortons Helpfulness Has it All

I'm addicted to the online only deals and I'll admit that some look better online than after…read morebringing home, but if you stay away from the cheap tech stuff, you'll be more delighted than disappointed. I'd rather shop at Menards, warts and all, than Home Depot OR Lowe's. It's easy to track down assistance, unlike those other two and there's always something inexpensive to make the trip worthwhile. It's amazing how much less they charge for the exact same item sold on Amazon.

I went online to purchase 2 generators after having been hit by a tornado. Drove 1.5 hours to pick…read moreup the generators all local stores sold out. I expected to get a printed receipt upon pick up to be able to give to our insurance adjuster. Instead I was told that the email receipt is all I get. I explained I have no way of printing an email receipt I've been hit by a tornado... the lead cashier said she had no way to help me maybe I should go to the library... Now I've just spent over a $1000 in your store and you can't print a receipt not to mentioni drove 90 minutes to shop here..WTH! Never Again..

I have been going here since I was a small kid and the staff is always friendly and helpful. It's…read moreeasy to find what I need and they have everything a hardware store should have and then some. After the last renovation, the isles are clearly marked as to what's in them and it's easy to spot what I am looking for. They have a great supply of Milwaukee power tools and accessories. Fasteners metric and standard are clearly labeled and have every size I could need. Overall a great place to get supplies for your next project or repairs.

From the owner: Specializing in: - Hardware Stores…read more- Plumbing Fixtures, Parts & Supplies-Used - Rental Service Stores & Yards - Lawn & Garden Equipment & Supplies - Painters Equipment & Supplies - Contractors Equipment & Supplies - Plumbing Fixtures, Parts & Supplies

I had an experience at this ACE once before that drove me away so I wrote up what happened in YELP…read more Since then I have viewed a very nice response from ACE and a short time later a $20 gift card to bring me back. After a few months I returned to the store and did not have a problem. Last week I received a $5 voucher so I returned once again to purchase a few items. My experience this time was great. A lady by the paint desk helped me find an item that I thought was out of stock until she showed me another section the item I was looking for was in. I also bought some paint. While checking out the store employee CHAD was pleasant, helpful and professional. He asked if I needed a paint stirrer and offered me a can opener also. He made me feel like a valued customer. I shall return to ACE on a regular basis once again, bypassing Walmart. Thanks to all hands at Scholze ACE.

I had a terrible experience with paint I purchased there and I was very upset about it. After…read morecalling and accomplishing nothing, I was about to write them off. The manager then called and apologized, told me they found the manufacturer had mixed the paint incorrectly, and he gave me a $50.00 gift certificate. I have been going there ever since and am treated very well every time. Employees are courteous & helpful.