Stopped in and asked for .357 ammunition. Clerk gave me ammo and I checked out. Got Home and saw…read morethe ammo was .327 and not .357. Went to return the ammo and the store staff said it was "against federal law" to take the ammo back. I know this is not true because other stores will and I cannot find anything in the code of federal register to support this. Store staff then said they have signs up saying they cannot take back ammo. Obviously they don't know what they're doing and I will be taking my business elsewhere.

I was in complete awe with the respect and customer service I received. Not only was the store in…read moretotal organization but I was able to find EXACTLY what I was looking for because of it. I would definitely recommend this store to anybody in the area due to their large selection of items. "Horton's Holdup???" More like Hortons Helpfulness Has it All

Great service, friendly and helpful. I buy all my Milwaukee tools from Rita--great deals.read more

I live across town and drive to Parr's. I have never been disappointed when i shop there…read more Encyclopedia of knowledge just for the asking. Milwaukee tools at reasonable prices. The aisles are tight, product in abundance and warm greeting can be found.

I had an experience at this ACE once before that drove me away so I wrote up what happened in YELP…read more Since then I have viewed a very nice response from ACE and a short time later a $20 gift card to bring me back. After a few months I returned to the store and did not have a problem. Last week I received a $5 voucher so I returned once again to purchase a few items. My experience this time was great. A lady by the paint desk helped me find an item that I thought was out of stock until she showed me another section the item I was looking for was in. I also bought some paint. While checking out the store employee CHAD was pleasant, helpful and professional. He asked if I needed a paint stirrer and offered me a can opener also. He made me feel like a valued customer. I shall return to ACE on a regular basis once again, bypassing Walmart. Thanks to all hands at Scholze ACE.

I had a terrible experience with paint I purchased there and I was very upset about it. After…read morecalling and accomplishing nothing, I was about to write them off. The manager then called and apologized, told me they found the manufacturer had mixed the paint incorrectly, and he gave me a $50.00 gift certificate. I have been going there ever since and am treated very well every time. Employees are courteous & helpful.

Helpfulness of the staff in this store is unbeatable. If they don't know o answer to your question,…read morethey will try to find it. If they're unsubstantiated getting the answer they Apopa d give options of where to maybe look next. Wabasha is lucky to have them here.

The best hardware store ever with the most friendly and helpful staff I have ever encountered…read more Broad selection of merchandise and they will also special order things for you.

I am usually in this store two to three times a week. Today I came in and no one was wearing a…read moremask, so I asked the three people working on restocking if they did not have to wear a mask. Their answer was no and to start laughing at me. I have been a customer there for 20 + years. After today I will no longer be. Sad when customer service is forgotten or not enforced. The mask thing is one thing but to be laughed at was the final straw.

Yesterday I visited this location. Only one of the five or six staff members was wearing a mask as…read morewas only one customer besides myself. There were no signs regarding masks. This place clearly doesn't care about the welfare of it's customers or employees. First and last time I will visit this place. I also will be avoiding Ace Hardware in general for not having or at least not enforcing a mask policy. Disgusting!

On Sept 2nd 2025, I purchased lumber and exit the gate. The…read moregate keeper made an humiliated comments, "I have to count lumber pieces since I don't trust you!." The way he sounded like I'm stealing. Then the manager requested named Davena. She only listened to her subordinate and ignored my presence as if I'm not visible. She then counted with another helper. At the signing on pad before exiting, she stated that if I'm not happy then don't come back! This is a terrible customer service I ever seen. This should be very damaging image for menards

It's Menards. They have what they have. Employees are mostly helpful. Usually have to look at…read moreseveral boards to find a suitable one. They don't sell Milwaukee or Dewalt power tools. Mostly their questionable "Tool Shop" brand, which is disappointing. I buy my tools elsewhere. Otherwise a decent selection of most home improvement needs

Best customer service for any sporting department I've been to. I needed a few firearms shipped…read moreacross the country and it was top notch service. Jamie helped me out and made it very smooth. I can't speak to their actual firearm prices but the service was enough to make me go back! Highly recommend.

Ordered a Christmas bouquet online to be delivered to another home. Unfortunately, the family was…read morenot there when they arrived. They called and left a message. I called to see if they could deliver again the next day by noon or if not, they could just deliver to my house as they would not be there. They were very flexible in helping make arrangements. The bouquet came to my house as I directed and the arrangement was beautiful. Even with their busy schedule in deliveries there bouquets were still high quality and beautiful!! Will order from them again!

For Valentine's Day my husband purchased a Sunflower arrangement. I can't pin point what…read moredisappointed me the most......... 1) Some of the sunflowers were the same size as a bottle cap and just barely open. 2) The arrangement was just flat out sparse. 3) The arrangement wasn't what my husband ordered 4) The design of the arrangement, the greenery, the branch stuff other flowers that accompanied just didn't go. Their design team has little to desire. 5) The advertisement & coupon that they sent along with the arrangement was very tacky, especially on an occasion such as Valentine's Day.